Mike was AMAZING. He was so kind and patient and took the time to explain things to me and make sure my glasses fit properly. He made my experience there with my mom very pleasant. We even strikes up a conversation and come to find his kids are in Austin Texas, where I reside! Definitely go visit them and ask for Mike!

Meeko was amazing here got fitting my son into his new frames! Will definitely be back with the entire family 😊

Masks are required in this store not the mall. I was asked to mask i said no and i was asked to leave. I spend way to much money on this to be told by a business they ignore science so i have to pay for it.

I had an absolutely amazing experience in this store. I am only in town for a quick business trip and an unfortunate accident happened that ruined my glasses that I desperately need for work. I called, on a Saturday evening, right before closing hours and Randi was so very helpful. She tried helping me and even after we thought I would have to wait over a week for a new pair of glasses, she continued to search for my lense and found the very last one they had and I had glasses the NEXT day! Randi is determined to help her customers and I can not say enough about the kindness she showed and the professionalism she had. Everyone we encountered in the store was helpful and professional. So much that I ordered 2 more pairs!

As soon as you walk In you are greetedThe staff is very knowledgeable and friendly, Juan helped me and he went up above to help me.They take your temp, hand sanitizer and they give you a tray to place the frames you try to sanitize them, of course mask is requiredI totally recommend this place.I will be picking up my glasses in 2 weeks.Ill let yall know how my glasses satisfaction is

I have gone there for years and am always satisfied. Staff are gracious and knowledgeable. The covid protocols in place are impressive. Great job helping me get the best value for the best price. I cant wait to get my new glasses. The person who helped me is Juan and he was excellent. I highly recommend all of the experience.

The people here are wonderful and very helpful I want to thank them very much

Mike was absolutely amazing! When it came to any and all questions I had, he was very knowledgeable. Im a very indecisive person, but he was patient and he helped me to pick the perfect pair; he never got frustrated by me taking long. He cares about his customers and he made my experience that much better. I will definitely be returning!

Gabriel was great. He was very patient while I made my final selection.

First time customer. Randi was super helpful, made the process so easy! I cant wait for my new glasses and will definitely go back.

Jerry was awesome!! He took his time to help me get a great price & make sure I was happy with my frame.😊 Even helped my mom adjust her glasses last minute. 10/10 recommend :)

Very happy with my experience, and I would like to give a shout-out to Jerry who is always so friendly and does his best to give me the best price with the promotions available!

I love the service that we get at LensCrafters! We have been helped by Mike Mendoza for YEARS! He is the only person that I trust to help my family seeing clearly. His knowledge of lens options and frames that best work for my family’s RX is beyond anyone else I’ve ever dealt with. Thank you Mike!

Great COVID precautions, and as always, great help from the people who work there. Jane was very helpful and got me just what I wanted. This is where I go for my eye needs and I am never let down !

Absolutely horrible. Employees promise prescription eyewear will be ready by a specified time. Employees do not care about the customers. But are quick to upcharge. Save your money and time find somewhere else quicker and cheaper.

I went to have my eyeglasses adjusted and they were so bad that I needed new ones so I decided to take a look at frames. I was asked to wear a mask and was given a small tray for the glasses which was fine. Just as I began my search, I was approached by an employee, and was told that every pair of glasses I touched I had to put in my tray. That would have been a lot of glasses! (Made me feel dirty, like I was contagious! lol) I still decided to continue looking because I really wanted to get a new pair. I tried on a pair and moved my mask down so I could see how they looked and I was approached by the same employee and was told I needed to replace my mask over my nose after I had tried on the glasses. I understand it is their policy, but it was demeaning and not for me. The mask mandate in TX has been lifted and the mall was filled with people, without masks, touching everything! Sadly, it turned me off so that I left. I guess they dont care that they lost a potential large sale that day. I would not recommend LensCrafters because you cant really try on a lot of pairs of glasses without being watched and confronted by the employees, and it is kind of hard to see what they look like on with a mask, even if it is under your nose. Running off customers, and a long time, repeated customer, is not good for business.

Jared was very pleasant to work with. He knows his product and is not pushy. Jared Has good ideas and taste. I purchased my glasses from him.

Great experience!! Gabriel was excellent took his time. Did not feel rushed.

Jerry was just absolutely amazing, he helped us so much while we were getting some new frames. Would recommend to anyone needing a new pair of glasses to come see Jerry at Lens Crafters!

I was in there for the first time, let me tell you everything was amazing. From the way they treat you, to the overall experience. Thank you gerry for helping me, I will be back.

Randi was amazing. She never made me feel rushed, assisted in making sure I found the prefect frame and was so friendly and professional. She definitely made it a great experience!

The (Team Lead) Juan assisted us, and he was very helpful! He went above and beyond! We’ll definitely be back.

Miko help me and my daughter pick out our glasses and we are happy with the choice will recommended her to our family and friends!

Went there for a simple eye exam and glasses, They told me there that they have to add another $40 for a different test and that the insurance wont cover it, I said no to the test, they said everyone has to pay it. So I Left went to a different eye doctor got the eye exam frame and lens and the eye test all covered by the insurance, And nothing out of pocket.

Gabriel was very helpful and friendly. He gave his honest opinion. The store was very clean and sanitary..

Had an amazing experience start to end! Picked out some Ray Ban frames and lenses, came in quick plus lens quality is the best!

Very patient and helpful in getting the patient the right lens and frames for his needs. They have always been like this for the 20 years I have dealt with them.

Sales Rep. Juan was a true professional. He assisted and fulfilled my eyeglass needs to my complete satisfaction. He repaired 1 pair of glasses and ordered me another pair. I was truly satisfied with his service and Lens Crafters reputation.

Just want to give a big S/o to Gerry. Overall experience, amazing!!

LC is the only place I go for my eye care. Just ask for Mike - he’s the best!

I had a great experience here! Michael was really helpful and sent me home with some great lenses!

Jerry was outstanding and even fixed my current frames while ordering my new ones!

Dr. Garza was so very professional I truly enjoyed my experience. She took the time to make sure I received the care I expected and made sure I understood everything that she had done. I will recommend her and your store to everyone. Thank you so very much.

Great selection of frames from the brands I like. I was there during a promotion that they combined with my insurance.The eye doctors nextdoor have been my family go-tos for years. Dr. Browning and Dr. McIntyre offer professional thorough exams. They caught a retinal tear and had me in a specialist office within 24 hours for evaluation and laser surgery. Their contact lens prices cant be beat.

I always dread shopping for glasses due to my anxiety on my look but Miranda made me feel comfortable and overall it was an amazing experience and I can’t wait to comeback and shop here again with her, thanks to her y’all have earned a lifelong customer! :)

This place is awesome the people here make me feel comfortable. They will keep you looking good too.

Associate Jane was very helpful and knowledgeable.

The staff here worked very hard to make sure that my glasses were perfect! There were some flaws with my glasses, and every staff member was very patient and helpful. They ensured that I was completely satisfied. Great work!

Great experience Gabriel helped me out a lot!

Nate is an asset to the Lencrafters business in Corpus Christi. He was very knowledgeable when it came to helping us overcome the problems that we encountered with our new prescription glasses. Thank you Nate!

Dont know why we have to wear a mask. It should be optional

The best customer service I have had anywhere in a long time.

This is my go to place to get contacts or glasses. The staff is always so nice and helpful. Dr. Browning really helped to explain changes in my vision and answered any questions I had. Definitely recommend!

I felt so safe shopping here. The COVID protocol in place seems effective and like they truly care for our safety. I will continue to be a customer with the Corpus LensCrafters!

Friendly and efficient service. Ben was very helpful

I never look forward to picking out new glasses, don’t have any clue what looks good on me. This time was different and I have to say thank you! Brenda and the entire LensCrafters team helped me pick out my new glasses and I see great!

Miko was very helpful!

Two different employees, one in a management position, flat out lied to me about whether or not they were in my insurance network simply attempting to sale me glasses. Actually lied to me on the phone just to get me there, then lied to me again trying to get me to spend money telling me they were only partially in my network. I will never spend money at this location.

Miko at LensCrafters is the best. 😎😎

Very friendly staff and explains very well!!

Excellent job by everyone

Very satisfied with their professionalism and willing to help.

Associate Maud Davis in the La Palmera Mall store is a style genius. After months of unsuccessful browsing at other stores, Maud helped me select a pair of frames that updated my style and complimented my face shape. She was very knowledgeable about the lens features that would best match my use. I am excited to get my new frames.

Great service from Randi!

Mike was amazing in helping me with glasses and extremely helpful with the checkout process. He is knowledgeable, caring and friendly. Highly suggest working with him. He truly cares about his clients.

1,000 miles from home and lost my glasses in the ocean -_- However, 3 hours later I had a new pair that fit better than the ones I lost! I explained the situation and they got me in even when they were very busy!

Randy was very very helpful

Fast and very professional👍

Great customer service!!!

Nate was so helpful and wonderful! This was my first time using my insurance and I was on a very tight budget, he helped me get into the perfect frames with no hesitation.I will def be going back!!

Great staff, good amount of product to choose from and overall great experience

Jerry and Juan helped out a lot

Ryan helped me out he was really nice. At first the glasses were slightly above my budget. Ryan talked to his manager and got me a coupon for a few dollars off which made the glasses fit my budget. Glasses came in right away. I want to say about 5 days later. Overall great experience. I think the negative reviews are mainly ignorant Corpus Christi people.

Great customer service!!

I LOVE my new glasses that I picked out at the store and wore home TODAY! Thank you Nate for your help!

First I was approached by Ashley, I believe that is her name, she was very nice to talk to and she was very helpful. I was just ready to look for glasses and she didnt push helping me. Then, I think his name was Kyle, he came up to me asking if I needed help and I did. He gave me the information I needed on the glasses I was trying to look for. The last woman that helped me, I didnt catch her name, but she was the friendliest woman. She was easy to talk to. All in all I felt very at ease there. Thank you!

I always receive great customer service at this location. They aren’t too pushy. Typically I’ve received my glasses in the promised time.

Great service and selection, they treated my daughter and I very well. I love the fact that they will not try to rip you off. I’ll be taking my other daughter next month.

I lost my prescription glasses that I had also gotten from LensCrafters at a different State. Manager was very professional and was able to confirm that my information was still on file and that the prescription had not yet expired, which saved me from having to get a new eye exam. I had my new glasses in about one hour. Service was great. I definitely recommend LensCrafters.

Such an amazing company and atmosphere.

Spent over $500 on my glasses and within a year spots appeared on one lense. Took them back in and was told I cleaned them incorrectly and they couldn’t help me because I didn’t buy the extended warranty. I have worn glasses all my life. I think I know how to clean them. My question is, If I didn’t clean them correctly why aren’t the spots on both lenses? I think the scratch resistant coating was improperly applied. Poor, poor customer service and poor quality!! Don’t got there!

Excellent staff. Went to get my glasses fixed. Got help from Michael, who was very courteous and adjusted two pairs of my glasses very efficiently. Had a great experience.

Great service. She let me look and then helped narrow it down. Very friendly and had same day delivery. Thank you.

Ordered 3 sets of glasses one was correct and they could careless terrible customer service with no remorse. Shop at your own risk.The person who botched order was actually training a new hire as how to complete order and measurements. Wow!!! Blind leading the blind.Managers gave no apologies. What a way to conduct business.

LensCrafters has continued to be my favorite place to go for eyewear. Not only do they have the best style choices when it comes to glasses, but they have exceptional customer service. Jessica, in particular, has been my go-to for advice and help on eyewear for several years now! She is very honest, and definitely is there to help the customer find what works best for them. I’ve never felt like I was being pushed into buying anything, and I’ve always left with great glasses and looking forward to buying another pair the next year! Thanks LensCrafters, and thanks Jessica!!

Rip off and felt rushed I was trying to look and girl kept talking trying to get me to hurry up and be pick and forget getting your glasses in a reasonable time. 3 weeks at the very leastUpdate.... Gave them another chance took my son to get a pair of glasses same poor customer service if your not paying out of pocket your nothing to them.... What do I pay insurance for? They will scam you and try to offer you a million other things so your out of pocket is ridiculous !!! Only reason why I went back was the quality of frames...

Randi is the Best!! Extremely helpful and very informative!

The manager didnt understand basic eyeglass specifications aside from being rude. The other girls were nice and knew more of what I was talking about, but couldnt talk to me much because the manager wouldnt let them. I have gotten better customer service at Walmart than at this place.I came in and said that my frames were green after 3 months (metal frames), so I would like to get them cleaned and I dont mind paying. The manager asked to see my glasses and said, Oh youre glasses are green! Would you like to get a new pair of lenses? These lenses have a blue light filter, of course they are green! I asked to get my frames cleaned again and she said she would gladly show me to the frames that are for sale. Either she is really stupid and doesnt know the first thing about glasses, or she really didnt like me and wanted me gone.

Ive bought two sets of glasses here and found they had the best choice of frames and courteous and fast service. Well be repeat customers!

Went there today and either they dont know how to properly apply insurance or they are way over priced. Tried to charge me $491 for frames,progressive transitional lenses with anti-glare. Went down the mall to another source and they were only $377 for the same type with frames that were $10 higher than what I had at lenscrafters. My family will never again go to lenscrafters for glasses.

Bad experience. Had insurance 15 Co-pay ended paying 87.00 dollars. Said they did extra things to make sure my eyes were good. REALLY. Scam artist.

2 week wait for glasses 1st week axis was wrong is what they told me. Only positive experience was Beth the employee.

LensCrafters is very professional compared to other eye glass stores.

They were nice and speedy. And thorough in explaining my diagnosis as well. Got my eyeglasses same day. Excellent experience

The staff at the eye Dr. side are terrific as far as the optometrist go thats another story. Both optometrist that saw my kids were rude neither of the Drs even took the time to explain the results of the extra test that I paid for out of pocket. The asian Dr may have thought making fun of my autistic son was funny but I didnt. I wont be back thats for sure.

They tried to charge some extra exam I never asked for to my insurance and now Im responsible for the full price of $60. Will never go here again. Scam artists.

Went on Tuesday to explain that my sons glasses were broken and I was told I could bring in the glasses and they would exchange them for a new pair since it was under warranty. The lady looked in the system to check if they were in stock and she said they were. I asked if I could put a hold on the frames and she I did not have to since they were in stock. I go on Saturday and drive 45 miles and they tell me they do not have them in stock and they would have to order them.

Got prescription safety glasses with sturdy metal frames but the lenses are so fragile, you can scratch them with a paper towel! Had them less than a year

Mr.Mendoza was very helpful!

NO LONGER HAVE IN HOUSE LAB ..... ( NOW IT TAKES 17 DAYS TO GET YOUR GLASSES) They DONT PAY ATTENTION TO WHAT YOUR INSURANCE OFFERS ... THEY STILL TRY TO CHARGE FOR THINGS THAT ARE COVERED IN FULL... IF YOU HAPPEN TO CATCH IT THEY ARGUE AND AT SAY THATS JUST HOW WERE SETUP EVEN THOUGH THE PRINT OUT SAYS IT IN BLACK AND WHITE... ALL THIS WHILE HAVING A BAD ATTITUDE...GO TO EYEMART!!!!

Staff is rather incompetent. Theyre kinda rude and you have to pry information out of them. Bought contacts from them, had to ask for cleaner solution (which comes with contacts). The lead eye doctor is great though.

The service that lenscrafters gave me was great, and Ashley was a great help with my selection of my Oakley prescription glasses, thanks ashley & lenscrafters

Juan is the best!

Good people!

September 10, 2013To whom it may concern,I’ve been a faithful Lens Crafters customer for years. I was writing to let you know that I’ve seen a change in your Lakewood California store in the Lakewood mall. It starts with me trying to pick out an inexpensive frame. Conveniently for your store only, the inexpensive frame display is always near empty with few and terrible choices, bad way to “serve” and take care of your customers. Everyone claims to be a manager there but most act like trainees with little experience, and they always need to call over a real manager for help. Some seem “put out” and don’t adjust the frames right and only some clean them afterwards. We’ve had to double check the bill as they’re numbers didn’t add up correctly.I’ve had my lenses continually pop out during normal use (Lens Crafters in Montana).You never see the same people there because within a few months they’re gone. When you walk in the store in Lakewood, California you notice the carpet is so dirty and falling apart that you think you’re walking into a bar.I think you need a new district manager or maybe the problem goes much higher up than that. I personally know many of your customers whose experience at Lens Crafters was continually so bad that they will never return again. And as your sales and marketing team know, those dissatisfied customers will spread the bad news about their experience to everyone they know. Good luck with that.As for me, I sit here with a terrible Lens Crafters experience and a terrible job done on my glasses and frames. My friends have said, “Well that’s what happens when you try to save some money”. But the truth is that I paid you guys “Lens Crafters” top dollar for this bad experience. Keep it up and one day you won’t have any more customers.Rick Sutera

I have received excellent service from all the staff. I bought 2 pairs of glasses in the past year. One pair was defective due to screws wouldnt hold up after 2 times & I got a different new pair. The lens & frame got scratched on the otherpair & I got a new pair as a replacement. Buy the $30 insurance & they will honor it with no quedtions adked. I highly recommend this Lenscrafters because their people are professionals, courteous & friendly.

Best Optical in Corpus Christi Tx. Great Service, Great Knowledge, Great Environment!

Was a treat and helpeed my daughetr with her specs

Very professional definitely recommend

Always get my specs from here, no problems...