My mom was looking for new glasses and Jeffrey was of great help assisting us in the process. Great customer service.
Absolutely love this place!! Great service!! Christabel and Leslie were amazing and super helpful.
So I have been looking for some great eyewear,I have been to this location many years back.I walked in and the staff were all busy and have a good crowd of guest in the store.Right away a very nice lady greeted me and asked for my info very helpful,although she was busy I can see.Then I waited for a very short time and Jeffery helped and was just as awesome.Very kind and helpful.Thank you again Jeffery and the nice young lady who also helped.Can’t wait for my text that my glasses are ready.Not to mention I compared prices and Visionworks by far the best price.Thank u.
All staff are very considerate and helpful. They have never lied to me. If they say my glasses will ready, they are ready before the date promised. I have recommended this business to others.
Diana does an amazing job she was very patient and helpful in assisting us select the perfect frames and lens options. Amazing service.
Great deal on glasses and easy to work with. Leslee helped me get the best price on the glasses I picked out.
Jeffrey was professional, expeditious, and friendly. And very helpful. Well done.
I appreciate being acknowledged the moment I walked into Visionwork. Leslee was so helpful and pleasant. Leslee made me feel so valued and made everything look so effortless. The customer service was extremely exceptional I don’t think I was there more than 5-7 minutes, I was picking up glasses, needing a repair and receipt. Talk about service...Thank you Leslee!!!
The care and personability of Leslee and Christobel were exceptional. I appreciate the time spent in resolving the issue I had with my glasses.The customer service I receive is what keeps my coming back.
We purchased three sets of eyeglasses here and looking to purchase two more for the family within the next few days. Jeffrey has been awesome with his services and his knowledge with the insurance coverage and pricing. Additionally, the eyeglasses were pretty good and of good quality. I highly recommend this store.
Let me start by saying I love their customer service!!! I am all the way in VA and they helped me pick out glasses. I needed a pair while I’m on vacation for my 3 yr old daughter. They sent me pictures of the glasses in the sizes I needed and I got to choose which ones I liked. Diana called me several times throughout the day to help me she even called my insurance for me. Another lady helped me too but I didn’t get her name. Every time I have gone in there everyone has been so helpful and friendly. It’s so hard to find good customer service anymore so it’s very refreshing when you get it. I would recommend them and would like to thank them for going above and beyond for me.
I felt very safe with the new safety protocols. Diana L. was terrific in helping me with my purchase. Extremely knowledgeable, patient and kind. I chose ship to home because I dont live very close to the store. I appreciate that they now offer this, even though it costs a little extra. I cant wait to get my new Vera Bradley frames!
I went to Visionworks La Palmera and was greeted right away by a friendly customer representative; Renee. She helped me pick out a few frames, helped me try them on and gave me her honest input on which would look good and why. She walked me through all the insurance procedures, lens upgrades and what to expect after the transactions was complete. I thought i was going to spend half a day in the store but i was helped quickly and professionally. I would definitely recommend going and seeing Renee. I will definitely be back to get another pair of glasses. A+++++ Service and Professionalism
Exceptional service!! Knowledgeable and courteous staff and management!!
Friendly staff answered all my questions
My whole family had a great experience at vision works. From the moment we walked in for eye exams. Dr. Gates was a great doctor who knew what he was talking about and made us all laugh. We then went next door to get glasses and contacts where we were greeted by Clint. He was such a pleasure to work with and was very knowledgeable. He was able to answer all our questions and made sure we had just the right lenses for our lifestyle. We definitely recommend Dr. Gates and Clint.
Great experience! Customer service was outstanding! Everyone was very polite. Needed an adjust to new lenses and the staff bent over backwards to accommodate. Ultimately provided new lenses w/ different prescription. I will always go to this store for allMy glasses!
Excellent staff! super helpful getting my Daughters glasses shipped now that i am quarantined to my house 😭.
Great glasses but even better customer service!! I’ve visited so many places looking for the perfect pair of glasses and Jessica helped me to finally achieve that! She was incredibly helpful and answered all the questions I had so well! Will definitely be returning!
I had the best customer service from Chelsea. Very informative, kind and super helpful! I was not planning on buying glasses until she asked on what I was leaning on purchasing and found the glasses just right for me! She walked me through every step and followed up with me promptly. Definitely recommend!
We have been going to this store for the last couple of years and have always been satisfied with the store personnel and the wide variety of frames. After visiting the store for new or repair of glasses for members of the family at various times, Chelsy recognizes us and asks if she can assist. She is very professional and personable. She has always taken our needs into consideration when suggesting types of frames and even saved us some money. We are never disappointed with the quality of their work. We have recommended her to several of our friends and co-workers.
I brought my son here for the first time. We were greeted when we walked in and informed of the discounts. His glasses were ready in less than an hour. They even straightened his old glasses to use as a back up pair. Very friendly staff. I will definitely be back.
Teresa R. was very helpful. She talked with my daughter until she was very comfortable with her first set of glasses. Helped us find the best pair for both of us.
Highly recommend if you want quick service! Staff is friendly and extremely helpful! I had an issue with my insurance and they handled the whole issue.
I was welcomed by the friendly vision work staff as I walked in. Clint was very attentive with me when I needed help with my glasses. I would come back again. Thank you vision works for giving me the best experience.
Jessica was so awesome and very helpful. No one else greeted us, but as soon as she finished with her customer she walked right over introduced herself. She helped in every step and explained everything we needed to know about my insurance. She then help me get fitted when my glasses were done! Great job Jessica!!!
Vision works never disappoints. One of the workers named, Selena, was very kind and attentive. She helped me pick my frames and i loved. Changed my life forever.
My experience at this store was superb. The sales associate, Ms. Chelsea, was every helpful and patient with me. I really didnt know what kind of glasses I wanted or needed and she took the time to explain everything to me and helped me decide on the frames. She was very nice and knows her job. I would recommend her and the store
In November 1958, Harry Winston donated the Hope Diamond to the Smithsonian Institution for the National Jewel Collection. Valued at over $1 million at the time, the diamond was shipped via the USPS to the museum for only $145.29And this place cant even send my glasses to a post office box. So instead of paying $10 to go get my glasses from the post office, now I have to set aside 2 or 3 days to drive the 140 mile round trip just to get my glasses. Because I dont have a secure physical address to use.I will never do business with Visionworks ever again.
Great experience as far as getting helped with finding the frames that would compliment my face since I decided to get one for regular glasses and one for prescribed sunglasses. Diana L. was super friendly and helpful. Hoping glasses will be great once I receive them. Am updating my review since Ive received my glasses now. Am extremely happy with both pair of my glasses and they got in just 1 week.
Chelsea was the nicest and SWEETEST salesperson that has ever helped me! I had a very strict budget and Chelsea did whatever she could to get me glasses within my price range. She was such a great help and I will recommend everyone to see her and the friendly vision works team! This place deserves more than 5 stars!
I walked into the La Palmera location on a busy Saturday afternoon and was warmly greeted by the staff. I wasn’t 100% settled on getting a new pair, so I just wanted to browse a bit. I finally found a nice pair of Ray Bans and Diana was SO sweet and immediately came to help me out. She was incredibly friendly, breaking down what my insurance would cover, all the possible lens options and the differences in price. I also discovered I had gotten a much better deal here than at the establishment I had gotten my prior pair. My glasses were done so quickly; kudos to Chris in the lab for efficiently producing such quality work! I walked out with a beautiful new pair of glasses that are crystal clear and I couldn’t be more pleased! Thank you Diana and Chris for an excellent experience from start to finish! I will definitely be back again!
Chelsea was so great! She really helped us pick out the perfect frames and she made sure they fit perfectly. She and everyone here are always so kind, patient and professional. Also the prices are amazing. This is our go to place.
Chelsea was easy to work with, she was really nice and respectful. All the ladies at this store were extremely helpful and sweet. I Recommend them to anyone and if you’re in a bind like I was - they can get glasses out same day!
Clint did a great job of putting new pads on my glasses. I am just under the 2 year mark for my vision insurance. The staff is very helpful!
Great service! If you need glasses or contact lenses this place offers great deals. Staff member Clint was very professional and informative.
Jessica Brewer rocks! She helped me pick out the perfect pairs. ♡ Thanks so much Visionworks!
Rocky was such a great help!!! She new exactly what I wanted in a pair of glasses. She helped me pick them out and made sure I was comfortable with my selection with no pressure. She even helped out with paying the least amount I could with everything I needed for my lenses. You ROCK!!!
Fantastic service. First place I stopped and after going to many other places shopping for glasses ended up back here. Would recommend for no hassle up front friendly service.
I went in to get some glasses and I was immediately welcomed in and greeted. Teresa helped me find the right frames within my budget, and now I have two pairs of glasses with a good insurance. Thank you Teresa and Visionworks for your help :)
Great service Clint!! You were a delight to work with. I will definitely be returning to this location in January for my next pair if sunglasses!!!
Clint G., Is an excellent, young man that goes beyond his duty to help me with my eyeglasses. He is very kind and patient 😊, and I will continue to be a loyal customer of Visionworks, thanks for letting me take a part of this survey. Thanks, a loyal Visionworks Customer 😁
Megan and Daniela did an amazing job today with helping me pick out the best options for my glasses. Daniela is in training but appeared to know what she was doing and did an amazing job. Megan was her trainer and did an amazing job training. Great job to the Visionworks team and would recommend this to others!!
The crew at La Palmera, especially Chelsea, has been such an amazing help to myself and other family members. They are our number one stop for all of our eyeglass needs. I scratched a new, beloved pair of glasses, and they had no problem getting me fixed up quickly and at a great price! Much love!
The service here was great! Rocky answered our questions with great knowledge and was very helpful to picking out my new pair of glasses!! Would highly recommend!
Most of the reviews here look like they are written for the doctor of a nearby eye exam place. They are not actually affiliated from what I understand. I had a really good experience with the actual eyeglass store Visionworks. The gentleman who helped me was very nice and helpful - not pushy at all. He spoke fast, but that was about it. The only reason I am not giving 5 stars is because I had to submit reimbursement paperwork (because my insurance wouldnt cover my lenses and frames) - he told me he would submit it, and I dont think he did because my insurance is telling me that they never received anything. The guy at the store told me I could fill it out there or do it on my own. 2 months later and no reimbursement or even a claim started :(
I had an amazing experience! Everyone took such good care of me. From the front desk, to the doctor, to the eye glasses staff next door. Very happy with my purchase here. Highly recommend this place
Selena did such a wonderful job making me feel welcomed and valued as a customer. The other associates were also very friendly and were willing and ready to offer their opinions to help me choose the right frame. Visionworks in La Palmera never disappoints!
Alexis was so helpful. Its nice to find a friendly face in customer service, and someone who genuinely wants to help you. You run into many who shine fake customer service. Im so excited about my new eyewear!
We had a great experience. Raquel was great and helped me pick out a frame that fit best. Highly recommend this place to everyone! Great customer service!
I just wanted share my experience with you all about this place. The workers are amazing especially Khrisna Romero. She got me a great deal. I Definitely recommend it
I got a call about an awesome promotion that they were having so I went the next day to get some new glasses. Rocky worked hard to get what I needed. I have been buying my glasses here for about 3 or 4 years and plan on always giving them my business.
Chelsea was so awesome and very helpful with picking out glasses and made sure I got the best lenses and frames I even picked 3 and she made sure I got the best price and left satisfied!! 😁😁
I was very welcomed by the staff and given excellent service. Chelsea was very good at helping in any way possible. She is a good worker.
Had the best service. Clint made sure I was able to see with my new prescription and adjusted them perfectly to my face. Definitely recommend Visionworks
Had an incredible experience today at Visionworks. The great atmosphere and kind staff memebers made our visit enjoyable. My anxiety of buying new glass was put to rest. Thank you.
Service here was amazing. Christabel was very helpful and all the girls were very friendly. Would recommend everyone to get their glasses here. Will definelty be back again for another pair
Great customer service very friendly and helpful!!! Helped us get in and out while keeping my daughter happy! Glasses in 1 hour yay! The person that helped us was Alexis!
Only place where we get glasses now contacts. Never had any problems. And thank you Clint for the awesome service.
Absolutely LOVE THIS PLACE!The only place I go to for glasses, Great service along with GREAT PRICES!Thanks CLINT🖤
Great Experience with Clint and other staff. Very friendly and great Service was my daughters first time getting glasses and she was very happy. I recommend this place.
I cannot say enough of this Visionworks! I love the attention of detail from this location, and the staff is so helpful. My last visit, Diana was so responsive to my needs and questions and made the who process so easy. I definitely recommend it!
Daniela and Megan went above and beyond in helping me choose the best frames. I am a first time wearer and they were patient with me. Absolutely would recommend visions works and these two girls!
Clint great management. Leslee thank you for your attentive service. Highly recommended
Amazing customer service! Ive been going to Raquel for years and shes always so knowledgeable and friendly. Always appreciate her patience and kindness when I make a visit
Great experience every time I come! Chelsea was so helpful & got me in and out fast! Great personality, friendly! My glasses were ready in an hour 😁
Renee was the best she helped get my glasses all situated I will definitely be back with my daughter for hers.
I went into Visionworks to have a pair of sunglasses fixed whose arms had been misaligned and they very graciously fixed these free of cost. They were most professional and I would highly recommend this location to anyone for their eyecare needs!
Great service and great prices! I saved $400 today and had my new glasses in 3 hours. Super thankful
Nice selection of glasses. Nice sales. Most importantly, nice people! Jamie was especially helpful!!
Rocky was great help! Really great professional place. They have so many selection of glasses and the staff was very kind and patient!!
Great customer service and prices. Rachel was so helpful and ease to work with. I highly recommend asking for Rachel to anyone that need assistance with eyeware.
Alexis at La Palmera Location was honest and very helpful! Her customer service was exceptional and it made my first time buying glasses easy ! Thank you !
Great glasses. Great prices. And great customer service.
Great customer service! All staff member were friendly and pleasant during my visit. Highly recommend for people to come here for their eye needs.
Visión works has very cute glasses for women! Clint is the gentleman that helped me and he was super nice and helpful. I also got a discount for tricare which was very helpful! I will be going back!
I love this place! We always get great service and everyone is super nice with great customer service especially Chelsea! Keep up the good work!
If you’re looking for glasses there’s no better place than Vision Works at La Palmera. Ask for Clint. He’s this crazy cool but professional Corpus dude who will answer all your weird questions with a smile & grace. He’ll be happy watching you to do a Fashion Show with all the merchandise till you pick out the right shades or spectacles! Clint is Da Man.
Rocky was very helpful and friendly and did a great job helping me pick out frames and make decisions on lenses. Great experience
Raquel was a great help to me I was having a problem with the alignment on my old pair of progressive lenses and she fixed it on my new pair of bebe glasses. She also found a awesome pair of Guess sunglasses that looked great and will be perfect for fishing and motorcycle riding. I will definitely ask for her when its time for my new glasses she is pleasant and efficiant to work with!
Diana was very helpful fixing our glasses. Everyone is nice and helpful.
Amazing staff very polite. Willing to assist in my every need to pick out frames best for me. Will definitely use again in the future
Alexis was wonderful! She was very helpful thru the entire process and she got me a great deal. Thank you!!
I was very impressed with how easily Leslee fixed my glasses. I accidentally bent them; she not only put them back to place. She adjusted them to fit my face better than before. Thank you for your great customer service Leslee!
Me and my mom had a wonderful time here and I recommend my friends and family to come. Daisy was a lot of help and very friendly. I cant wait to go again.
Weve been going to Visionworks for 3 years and have never had any issues. Everyone there is very helpful and friendly. Ask for Chelsea! Shes great!
I had a HORRIBLE experience. I ordered new glasses on Sunday afternoon and was told they would be ready the next day at 7:10 pm. I arrived about 20 minutes late and was told they would be ready in 20 minutes. We left and returned approximately 45 minutes later and was told they would be ready in a few minutes and I should wait for them. We waited about 30 more minutes and a lady came out to tell me they would be ready on Tuesday after 7:00!! I called Tuesday afternoon to confirm the glasses would be ready at 7:00 and was told they would be. I explained that I had to drive 30 miles r/t and was assured they would be ready. I arrived at approximately 7:20 and was told they would not be ready until the following day. I requested my money back and had to wait another 15 minutes for her to issue a refund. Other places are cheaper and give far better service. I will never go back!!
Excellent customer service! Great variety of colors and styles. Glasses were ready a lot quicker than expected.
Renee that was in training gave me and my husband excellent service Clint the manager was so helpful and so professional we definitely will be going back in the near future we loved there service :) Oh and great prices Too!:)
Clint, Jessica, and Chelsea were great help in my purchase of glasses. The glasses came in fast and they are working out great!!! Thank you!
Chelsea helped me pick out my cute, new glasses and order contacts. She was very quick, sweet & professional!
Overpriced, treat you like cattle. The employes came off kind of rude.
Fast and friendly associates with plenty of knowledge regarding glasses and contacts. Very helpful with insurance as well.
They were amazing! Everyone there made it so easy and streamlined. I will always recommend them! Thanks so much!
Friendly people price for my glasses was good. Glasses were ready 20 minutes I will definitely be back.
It’s convenient to walk in to have the lenses changed and ready in 2 hours. Every time we have been in the staff is very helpful. We will continue to go to Visionworks for our glasses.
Clint helped my seven year old find two pairs of glasses and was amazing. Definitely recommend them and will be back.
Clint helped me out and was very helpful! Would definitely recommend coming here if you’re looking for nice glasses and friendly customer service!