The Schaeffer team did an outstanding job repairing damage to my front driver’s side bumper. By the time they were done my BMW looked brand new! They maintained good communication, we’re very professional, and enabled a short term rental to keep me on the road. I really appreciate all they did. I strongly recommend them for body work.
I have been a customer of this auto repair for years and will continue to use. Thanks for going the extra mile for me. You have a lifetime customer.
Took my car in for a small dent on door, and it came back beautifully! Staff very nice, especially Teresa, who called me every day to give me updates on what was being done. Made it very easy for me to get a rental, which I really appreciated, and the total cost was less than what they quoted me, so that was a plus!
Schaefer Auto Body repair is one of the most professional companies I’ve ever dealt with in any field. They do excellent work, and focus on total customer satisfaction. We were very impressed at how they made our car look like new. Remarkably good workmanship. I can’t recommend them enough.
I love this place. This is the second repair completed by them over the years. They do everything extremely well. I was pleasantly surprised this time, because they got the repairs done a day early! I will always continue to use them when needed because there are never surprises. (It also helps that they are convenient!)
All they were doing was fixing damage on my bumper and drivers side headlight from an accident. Body repair looks great. Although somehow, my car no longer starts. my headlights were left on, (i noticed it when i tried to start it after they told me it wouldn’t start at all for them) so my battery was completely dead. they put in a new one, and it still wouldn’t start. so my starter is now somehow broken just from getting body repairs. dunno how that happened but 🤷🏻♂️🫖🐸
Very impressed. Car looks great. Theresa was more than awesome. Thanks again
My car was towed to Schaefer after an accident, all arranged by my insurance company. Two hours after it was towed, Schaefer called to ask when I would like to bring my car in. When I told her the car was already there, she said it hadn’t arrived. Eventually after a second call, she figured out the car was on their lot. Not a great start!The estimate and repairs took two weeks. When I picked up the car, the receptionist was not wearing a mask (although large sign at the front door stated masks required). In addition, she was coughing and sneezing!! Luckily I wore a double mask. Needless to say I got out of there as fast as possible.The work they did appears good and the car drove fine on the way home. I am hopeful that the quality of the work is good.
Ive used Schaefer Auto body on several occasions and have never had one bad experience. Customer service and work quality is always on point.
I came in for several scratches all along the drivers side of my car and couldn’t be happier with the experience or result. The communication during my repair was great and it looks like it never happened. They also made processing through my insurance extremely easy. Dylan and Cory, thank you for turning a disappointing situation into a good experience!
They were great! The work looks amazing! Super easy to work with as well! Tyler kept us updated throughout the process and the lady at the front desk was very friendly!
The Schaeffer team was prompt with their service. Tyler was very informative and responded quickly to any questions I had. He kept me up to date with information regarding my vehicle and all the services being performed.
They were very professional and kept us informed regularly on the progress of the repairs. The finished work was perfect.
Deliberate thorough with evaluation and repair. Very professional!
A few weeks ago I gave it to God. On the 8th my car got hit in the rear bumper. The next day I go for an estimate and these 2 young guys who were so nice fix my car bumper for free and wouldnt take any food or money for payment. They were so nice and I left. They did a great job and it took just a few minutes. A few days later I see a sign at a midas shop in overland with Proverbs 3:27.these 2 guys who fixed my car were a sign from god. Thanks so much.addendum. after my mechanic couldnt do this hiccup to my car in time and the dealer had lied to me... Once again I took my car to your shop just to have a piece of trim removed to see the condition of third brake light assembly. Dylan look at it promptly and had the tech do the job. A very simple request and what I asked was done instantly and with a smile and very professional. Dylan and the tech were so kind to help me out and I paid a slight fee for labor. I was so happy to get this done. Once again Schaefer auto body came thru for me for which I am so very grateful.thanks. Lisa
Very professional from the initial appointment to the completion of the repairs... Fast, thorough and courteous service... Looks like new, like it was never damaged... Van was completely detailed when I picked it up...
Schafer autobody is wonderful . They kept me in loop about the progress of my repair .and my carlooked wonderful . My car looked like it did the day I picked it up at the dealer thank you all so much for all your hard work .
I dealt with Tyler and he was very good to deal with. He kept in touch with me by phone several times to keep me up to date with the progress of the repair on my van. It certainly looks like they did the work properly and it looks fantastic.
Great experience in every way . i was so impressed with the car and how nice and knowledgeable everyone was.
My experience was nice and professional. I appreciate the communication as the repairs were being made in my car.
Schaefer Autobody repaired my vehicle after recent damage. The Schaefer staff was very nice and professional and scheduled my repair to minimize the downtime. The vehicle was returned to me in just two days and all the repairs were complete and to my satisfaction.
Excellent body shop. We use them anytime we need repairs - always professional, high quality, and on time work.
Schaefer Crestwood was easy to work with, and the process was flawless. $2k damage from auto accident covered under insurance. Communication was clear, deadlines were met, and updates were provided along the way. Travis was very helpful. Repairs look great.
I used Schaefer through my insurance for accident repairs. They were friendly and professional and kept me updated on the progress of the repairs. They also took care of my rental so I didn’t have to return it myself saving me time and hassle. Great service!
Highly recommend. After hitting a deer, my car needed several different areas repaired. I’m impressed with the paint, dent repair and headlight refurbishment. Management is professional and communicative. I’m impressed and pleased.
Highly recommend! Professional from beginning to the end. Great work! Will be a return customer and will spread the word about the great work that you do.
Great shop, great people. Do top notch work.
Very professional. Responsive to questions/emails.I would use this company again.
Great experience all around. The receptionist was extremely nice and helpful. She guided me through the whole process. They work really well with state farm and it was a breeze to get my car back. The repair was fast/well done. I was kept updated through the whole process. All the employees were friendly and knowledgeable.
They did a nice job replacing the front fender and matching the paint on my 21 year old Toyota RAV4.
Friendly service, got me in and repaired sooner than expected. Car looks great! This is the second time we have used them and the cars have looked flawless each time. I would highly recommend Schaefer!
Repairs were made quickly. Performed 1 day under estimate. Car looks terrific. Restored perfectly
Cant get in touch with anybody. Gets straight to voicemail. Horrible customer support.
Not only did they do an excellent job, their communication with me along the process was outstanding. Everyone from the people at the front desk to Tyler who did my estimate were extremely friendly. I would highly recommend them to my friends and family.
Fantastic service!!! Very professional. Car looks like new
Excellent customer service! We were so happy that they could fix our Tesla! Dylan did a great job and was very efficient. Thank you Schaefer Autobody.
Man, where to begin. Tyler is awesome. They were great at communicating, very friendly, quick turnaround and high quality work. Tyler even left additional touch up paint for me. Ive already told a few friends about them.
I was given an estimate before the work was done, not only did they come in at the exact cost of the estimate to my surprise they touched up spots in a completely different area that wasn’t even on the estimate!! The car was finished a day early and was cleaned ready to go when I got there! Tyler stayed in touch with me from start to finish! I highly recommend this Bodyshop!
We lived the work they did.
Very professional and informative throughout the service process!!
After getting a quote to paint a small bumper for 910.00 I went to 4 other body shops that gave me written estimates of 460.00 or less with 5 star reviews. It definitely pays to shop around I wont be a victim of price gouging!
Schafer was easy to use and helped me in a timely manner. I highly recommend. Tyler from the crest wood location was very helpful
Fantastic service! John was terrific in explaining everything and letting me know to contact agin if any issue arose. Better yet, was finished a day early! Thanks again !
My car looks great!! They even stayed late so I could get over there after work to pick up my car.
The team at the Watson Rd store were phenomenal! Corey and Tyler were professional and extremely accommodating. Communicated wonderfully! Corey worked around my work schedule even when I had to change dates last minute. Super happy and pleased all around :)
Very impressed. I picked this place based on reviews on Google and hoped for the best. Car turned out great, car looks like new. Corey was very clear about the status of repairs and updated me regularly and I was very grateful for that. I definitely recommend this place. Thanks again.
My Tesla model X needed a new lift gate after I backed into the garage door. Schaefer is the only shop certified by Tesla in St. Louis to do this kind of repair. After reading online some of the horror stories by Tesla owners about delays and costs with other shops in different parts of the country, I was expecting the worst. But Schaefer surprised me with their service and the reasonable cost to complete the job. So Tesla owners don’t fear! Schaefer knows what they’re doing.
Dylan was quick to respond with an estimate that was accurate and varied only slightly due to part availability. He had good communication on schedules and kept me informed during the part procurement process. The work is excellent and I am very satisfied.Thank you!
Had another very professional repair done to my car. Looks great! All the people were terrific to work with. Very professional! Would absolutely recommend to anyone needing repair work.
What an incredible experience. Working with Tyler was so wonderful. He was very professional informative, and had great follow up. My Tesla looks brand new (again!) Thanks for the wonderful work.
The folks at Schaefer Autobody were polite, quick, clear, professional, and reasonably priced. I had to get on the road in only a few days and the people there took care of my car with a great repair and got me back on the road. I was thrilled with the work and the speed. I highly recommend them for any body work.
Outstanding job! Ive had my car back nearly a week now, and it seems to be 100% - cant find a single problem with it.Overall, Id say it took a really, really long time from my initial repair quote until the car was finished and ready to pick up... But having it done correctly is more important than having it done quickly, and it appears that the work was absolutely perfect.
I was originally told that the repair would take 5 days. It was 2 and 1/2 weeks. You had to order a panel from CA and I understand that took time but I wonder whether that length of time could have been shorter. The car looks great. All staff was great.
The entire experience was great ....office very friendly and the estimator very professional .....job completed as promised and the car looks great!Highly recommend your company!ThanksJan Amann
Very nice people. Courteous, experienced and great service. Thank you!
Premium body shop. Being a USAA partner makes anything super smooth.
Very pleased with the service, updates as to status and on-time.
After my accident, Schaefer Autobody was highly recommended by a friend. I’m grateful to her, because the Schaefer people were super, starting with helping me get a rental car, keeping me informed of progress and making my car look great, again. I definitely recommend them.
I am Ecstatic right now!!!! I was in an accident 2 weeks ago. I was told that Schaefers was the Best place for the repairs. I am so glad that I brought it here. They made sure I had a rental car during the time my car was being repaired, and made the whole process so easy and stress free. I picked up my car today and My Car turned out great, car looks like new. Corey was very clear throughout this process and kept me updated on the status of repairs and updated me regularly on about when it would be ready, I am very grateful for that. They detailed my car before I picked it up and I will definitely recommend anyone to bring there vehicle to this place. Thanks again Mr Corey and the Whole Schaefer Team!!!!
Great customer service. Tyler is very professional and efficient. Vehicle was done right and quickly.
I’ve used Schaefer several times over the years, and their quality of work and customer service is always outstanding! Everyone from start to finish is wonderful! Not to mention, the detail to the job is excellent! Highly highly recommend them!
They communicated well regarding your service of your vehicle and updated details of what it will entail. The estimated completion time was sooner then expected. I would recommend Schaefers to people looking for a professional, experienced autobody shop who cares about their customers...
Great service. Vehicle received damage to the bumper and they had it fixed in short time. Looks great and they even detailed the interior of the car. Hope I never have to have autobody work ever again but if I do, Im using Schaefer Autobody always.
Never saw the repairs made or my car again!My car was backed into and the persons insurance company said I had to obtain an estimate for repairs from Schaefer. When I received the estimate I agreed to have Schaefer make the repairs because I didnt see my car getting fixed by any other auto body place for that price. Turns out the estimate was more than half the actual cost of the repairs. When I went in to pick up my car, I waited 15 minutes before they realized they couldnt find my car and I was told the police were on their way because my car was stolen! Schaefer Autobody has a secure back lot with a gate however my car was not parked in their secured lot. This place also has no cameras! I had to obtain footage from Jim Butlers security system. I was also told by the manager that this was as if I left my car at Target and that she would call Enterprise to see if they had any cars available. After making the police report and getting my attorney involved we were able to get Schaefer to admit fault however the amount I ended up receiving from their insurance company was nearly 10,000 less than the value of my car on KBB. After working hard and paying off my dream car I am now left feeling regretful that I took my car to Schaefer because it was not secured. I would not recommend anyone take their car here for that reason.
Wonderful experience!! I highly recommend Schaefer autobody for any repairs to your car. From the first meeting where the damage was assessed and drop-off date determined; to drop-off date and repairs thoroughly reviewed with me; to the CONSTANT communications from my representative keeping me fully informed of the progress of the repairs (thank you Corey!!!) to pick-up 3 business days earlier than first determined. Everyone was very friendly, informative and helpful. Thank you for putting my car back to 100%!
Excellent customer service!!!! They kept my car from being totaled and kept me informed the whole time!!! I will be a returning customer for sure!!!!
Things took forever, but it was not their fault. Parts were hard to get. Their service is extraordinary. There was a small but important problem with the repairs. A guy came to my work to get my car, take it to the shop, and fix it, and returned it fixed. That all was while I worked and did not miss a beat. Really helpful.
Schaefer Autobody has fixed more than one of my cars in recent years. I have always been pleasantly pleased with their service and quality of workmanship. And the whole staff is always friendly and polite.
They got my car back to me a week early and it looked great!
Schaeffer was unbelievable every step of the way. My car looks perfect and I would recommend them to anyone who needs auto body work. They even got my car done before they thought they would.
My car looks great!! While it took a bit longer than expected to get the front radar working, everything is working exactly as it should. Customer service was top notch - Tyler was awesome - he was my contact thru the entire process. Definitely will recommend
It was a great experience, the employees were fantastic and work wasexcellent. I would recommend Schaefer auto body to anyone.
Took my car in to fix the hatchback of my Toyota Highlander where someone banged into it. The people at Schaefer were easy to work with, they worked with my insurance company, they kept me informed of what was going on and my car was ready on the day they originally estimated. Very customer friendly and my car looks beautiful again!
Great experience from start to finish! Reasonable estimate and they finished earlier than expected! Everyone I encountered was polite and professional. Couldn’t be happier! I would recommend them to anyone...
From time of call to getting my car in to the finished work was less than 72 hours! All work completed was done with workmanship dedicated to detail . This professionalism is why my family chooses Schaefer’s for all our vehicle bodywork repairs.
Very nice and courteous. They make you feel welcome
I have used Schaefer on three different occasions over the past few years. There is no better place to have this type of work done. Staff members are so courteous and professional. I proudly recommend Schaefer for all your autobody needs.
Tyler and the Schaefer team handled our repair quickly, professionally and at a fair price. Their shop was highly recommended and we are glad we used them.
Schaefer Auto Body did an excellent job of fixing my car! They kept me informed the whole time and were very professional and cheerful. They cleaned my car better than it has ever been clean before!
My experience with Schaefer was excellent. Another car backed into me hitting just above my passenger wheel, causing a dent, scratches, etc. I went in for an appraisal, they took pictures, all told about 5 minutes. The appointment date was set a ways out, I guess they are busy. It took about a week for the repair, and they called several times to update me on the process and the target date for pickup. All of my interactions with them were fast and easy. They also cleaned the inside and out of my car, including the leather seats (yes!). They handled the insurance company completely, and there were no repairs that werent covered. When I arrived for pickup, my car was all shiny and clean, I couldnt tell there had been any damage, and it worked just fine. Their initial estimate was very low (about 1/3 the end cost), but they told me upfront that there is almost always additional costs they wont know about until they start working on the car (which I think is fair since the estimate was based on a few exterior pictures). Im not a car person, so I cant claim to know if they did extra work or overcharged or anything. They are right next to Enterprise, where my rental was through, so that was extremely convenient to just walk over and get my rental. It was far more hassle-free than I had anticipated.
Informative. Done as promised. Kept up to date along the way. Great job!
Awesome quarter panel dent repair and paint work done flawless on my Tesla car, Prompt delivery with exceptional quality and professonalism
The results of the repair are great! Thanks Walt S. for taking care of me!
Everyone was extremely helpful, and they got everything done pretty quick! Got my car back with no problems looking good as new!
Schaefer Autobody is wonderful. I highly recommend them if you should ever need them after getting involved in an accident. Everyone was very friendly and my car was done on time as promised.
They made the process painless! I was rear ended, and Schaefer’s took great care of my vehicle and was quick too. Bonus: they cleaned and detailed my car. What a surprise for this mom who carts around a full load of kids and a dog. It hasn’t looked that good since I first drove it off the lot!Thank you for taking care of my vehicle!
Wanted to thank Tyler for his concern about my vehicle being repaired to my satisfaction, he was patient, Tyler kept me updated on the repair, and thank you to the workers that did the repairs. Thank you
They retrieved my vehicle after an accident and prepared the cost estimate.
They did a great job and it is under a warranty so if something goes wrong they will fix it. Great Customer Service
Very personable and very kind. Beautiful work
Excellent service. Handled our insurance claim. Communicated with updates. Quality work. Very pleased!
I have used Schaefer on multiple occasions over the years. They are absolutely the best in every way with stellar service and first class work. I wouldn’t go anywhere else.
As usual superior work and customer service
Schaefer Autobody completed the repairs on my Infiniti in the time that they promised. They returned my car to me in better condition than it was prior to the damage. My car looks brand new!!!! I am extremely grateful for the high quality work they done to my car. Thank you to all the staff at Schaefer Autobody!!!!!
Out standing work did a great job on my 09 Charger. Would highly recommend them. A shout out to Tyler kept me updated throughout the work being done.
My car was repaired quicker than expected and it looks good as new.
I’ve used Schaefer Autobody before and they always done a good job for us. I trust their work completely.
Excellent customer service!Dillon and the staff at Schaefer’s did amazing job on my SUV.There was constant communication to update me on the repair progress and they were quick to respond to any questions or concerns that I had.Schaefers definitely exceeded expectations and I would absolutely use them again for any autobody needs in the future.
Easy to get estimate. Worked directly with insurance. Did a superb job.
I had a great experience with Schaefer Auto Body in Crestwood. Cathy was great! My car was completed before the promise date, and I was kept in the loop as far as progress. The lobby was clean and I was always taken care of right away. This place is worth the wait to get an appointment, my car looks wonderful. I highly recommend Schaefer! Thank you!!