I have purchased multiple vehicles from Eduardo and he is on point when it comes to dealing with a sales person. Always goes the extra mile to deliver your car and explains all the details of the purchase . Would recommend this dealer and Eduardo for your next buy.

Thank you for helping me find my new car! I love it so much

Very poor service and integrity

I brought my 2020 Rolls Royce Wraith to Avondale Premium Collection for a noise coming from the brake area. My car had only 700 miles and had a minor high pitch noise when slowing down and applying the brakes, they tried to charge me $1359.00 for cleaning all four brake components. The Rolls was only 4 months old and they would not cover the squeaking noise under warranty. To me, I’m no longer a fan of Rolls Royce. If they can’t take care of a car with 700 miles and a very minor squeaking noise what will they do for a bigger problem. I’m so OUT on Rolls-Royce and unfortunately, the only way to get the fee waived was several calls to the manufacturer Rolls Royce. The service manager at Avondale Premium Collection was too busy to talk to me and I felt he was no help.. Although, I saw him sitting at his desk shuffling paper. Ridiculous to buy a $424K car and have to go through all this mess. I should not be upset since Rolls took care of the charges but I just cannot understand buying a Premium Exotic car and have to call the manufacture to get the service they claim to offer.

Maybe the least helpful dealership Ive ever been to. Im a current rolls Royce customer looking to buy a new vehicle and have never been treated so poorly. No attempt to look for solutions and rude mean looks from Beth the woman at the front door the entire time. Was not brought into the dealership at all to discuss options for purchases or anything. They just wanted me gone because Im a young tech guy I suppose? Sorry that Im not a 70 year old man who just wants to send in a purchase order without human interaction and questions.

When I take my Phantom VII or Bentley Continental GTC in for service, I get treated like royalty. Last time, I drove off in a brand new Maserati for a loaner car! Where else would that happen? And when they do any work on your car whatsoever, even a small job, they bring the car back to you detailed beautifully sparkling clean and treat you like an old friend.

I must share my recent experience. With Park Place Rolls Royce. My sales Exec Adriana along with Malcom are true consummate professionals - the entire team at Park Place Rolls Royce continue to amaze and delight! This is my first new Rolls Royce from Park Place - a Diamond Black Rolls Royce Dawn convertible! The experience All at an unbelievable value, efficient, and hassle free white glove experience delivered to my residence in NY ! Say no more, knowledgeable and personable staff!! Call them and experience it yourself ! - Dan L

Deserted. I wasnt sure if it was closed and someone left the doors unlocked. I walked through 2 show rooms before I saw a person and that person wasnt very nice. She explained to me she was overwhelmed and she was sorry for being rude.

Stop In The Rolls Royce Motor Cars of Dallas And Enjoy the Stately World or Rolls Royce & Bentley Ans The Best Of Ultra Highline Transportation At Rolls Royce Motor Cars of Dallas Today And Drive The Best

Ive never owned a Rolls-Royce (maybe one day), but I love visiting just to take a look. Its no surprise that a Rolls-Royce dealer would have the absolute best service on Earth. You dont need to make any appointments. You are greeted, not pounced on. And if you so choose to, you can be left alone to admire the beauty, grace, and elegance of these majestic cars. Every time we go look, we have a nice conversation with the salesman. We might not even be talking about cars. I always feel welcomed when Im here. Even if you never actually buy a car here, you are still treated with utmost respect. Its a really cool place to just hang out and learn.

I purchased a Pre-owned Bentley from Park Place Bentley almost 2 months ago and I still have not received the Title for the Car and no one is responding or giving me any update.The team at Park Place that was led by Heath and Kal went out of there way to resolve the issue in a timely manner and now i am a very happy customer.

I need another color cocain/white

We purchased the 2015 phantom drop head coupe and the service was beyond comprehension the employees were very kind and open to questions we then went on a test drive and it was wonderful!! They also showed me all the models that I would enjoy it Was a great experience and so is the car. I would recommend to everyone.

Didn’t really like the attitude of the owner, after my friend received poor services.. he should have just said sorry and made it right but instead and bunch of excuses and a next time we will do better... Looking to purchase a ghost sometime in the next few weeks, and this is the neatest dealership to me. So I guess, I will have to look elsewhere..

I have had my car serviced before at Rolls Royce Sterling in Virginia, where I had the amp replaced. I believe that was a two week process in which the service manager there let me use a rolls for sale as my loaner vehicle until my repair was finished. I feel that was an outstanding example of exemplary service now to my recent experience with park place, I talked to a young man on the phone Tuesday, January 17th. I tried to first set up a time for the valet service you guys provide he wasnt very professional in how he spoke to me on the phone not to mention he didnt comprehend my request very well on the ticket invoice he had the wrong type of car my wrong address andthe incorrect reason I wanted service. The scheduled date and time was Thursday, January 19th at 10am I also wasnt made aware of the 2hr window. I was expecting for someone to atleast be en route by 10 that morning when the requested time approached and I had not been notified I decided to call you guys at around 9 52 that morning at that time is when I was made aware of the aforementioned time window. I waited until about 12 30pm 30 minutes after the window to call back and inquire about the valet service because nobody ever came to get my car. I was then notified that the service department was understaffed that day but I guess they forgot to reach out to me and let me the customer know whats going on. I had a meeting to go to and could no longer wait for someone to become available to pick my car up. About two hours later after talking to Josh the service manager someone finally arrived at my residence around 1 45pm. I was also made aware that I was not going to get a loaner vehicle as well which I still cant comprehend I give park place my extremely expensive vehicle and dont get a replacement in return just out of courtesy is hard for me to understand. Needless to say the service I had done on my vehicle was check my brakes, top my washer fluid and align my wheels. I never received correspondence after the representative took my car informing me it made it there and the timetable for the service. I waited until. Monday January 22nd around 1 30pm to call and inquire about the status of the service, mind you its been 3 full days and didnt hear anything from anyone, thats when Josh made me aware that my car hadnt even begun to get service which was outrageous for the minor things needing to be done. I then proceeded to go to the service center to see what was going on. I talked to Garrett Martinez about my issues and 5 minutes later I was told my car was almost for and would be ready in the morning. Why did it take me having to drive across town taking time out my schedule to chase behind the service if my vehicle to then finally get someone to work on it. Tuesday January 23rd I finally receive my car I was then made aware of the balance for my services. Josh called me an told me about the balance a few minutes prior to my car arriving but never made me aware to the fact that the representative dropping off the car cant take payment. He the proceeded to tell me he cant release the car to me until payment is made. Now Im not making a big deal about the 600 dollar payment but just the way it was handled as if I was trying to get over on the service I called Josh back and thats when he finally gave me an option to pay via link. Overall my experience tested my patience to say the least very unprofessional and uninformative especially for a company that is dealing with a higher level of client Ive had better customer service at Infiniti would never have expected to be treated like this from Rolls Royce.

Very nice place with good price .

Im looking to purchase I live in Dallas now and I need to ride preferably a Wraith

The only place that Ive been where Bentley towels where 30$ and mazeratti hats where15, I Iike the attraction of it any Rollls Royce or Bentley. model in meat fashions

Was nice

GREAT SERVICE