I must say that Mr. Alex really worked it out for me! I am so thankful for him awesome customer service. He was friendly, knowledgeable, and honest as well. Ive been going to the Marsh Ln store since 2018. I recommend everyone to go. Thanks Alex
Alex was excellent. He was very patient and understanding. He was very helpful and he made sure that we were knowledge. I would recommend family and friends to this location. This was great customer service.
This whole experience was wonderful. Alex took care of everything. He set up the phones, added new lines, and got everything up and running before I left out the door. Just wonderful. He told me the price and no extra. Love it. Thanks
I love the deals that boost offers…. Like some of the iPhones. Too good. Thanks Alex.
Great place with amazing customer service. This place beats metro hands down on service and prices. I recommend everyone to come here of you need a new phone.
Alex is absolutely great, super patient and friendly. Would highly recommend this store.
Best Boost experience! Alex helped me switch from horrible Metro by T-Mobile on Marsh Lane. Alex made my Boost experience easy and fun. He helped me choose the best phone that suits my needs. He was also able to transfer all of my pictures and contacts from the old phone.
Best customer service. Thank you so much Alex
Alex is AWESOME. HE showed a true compassion in helping me with my phone issue. When I first walked in the store I was so disappointed with my phone. By the time I left, my frown had turned in to A Big Cheezy Smile.ALEX IS PHENOMENAL AND A GREAT ACCESS TO YOUR COMPANYTHANK YOU ALEX
I went to this location in the hopes of buying a new phone. The man there was of no use whatsoever when I inquired about the latest Samsung. They barely had ANY phones of any kind! What they did have were outdated iPhones and one or two androids. Boost Mobile goes on and on about their selection of phones and their extensive services. Ive found neither one to be true either online or in-store. Looking for a new carrier.
Just upgraded to Moto G Power. Great store! Very clean and great customer service.
Great customer service. Very nice rep. Im visiting from Virginia and my phone messed up. Had to get new one and he helped me and hooked me up Go see Alex at this boost store
I had a very good experience visiting this location at 18613 Marsh Lane. I was attended by a guy name Alex and he was very helpful and patient. We walked out with a great plan for our family. We will visit this store from now on!
Great customer service 😊. Thank you Alex
They told me on the phone (once I was able to get ahold of an actual person) that they were the only location offering a specific free phone. They told me to be there 9 am the next morning to get started. Got there 15 minutes early so Id be ready for the long sign-up process. Sat for 15 minutes PAST 9. Called several times with no answer. Called three other local stores again with no answer. Gave up & called 1800 number asking for help. They looked up another possible location and I had to call them instead. Thankfully it led me to a really helpful lady in the end but my god what a frustrating experience 😡
Just Bought Iphone 12 Mini. Thank you Alex for your help. I Love it !!!
They treated me very well, very kind the man who attended me, patient with my questions, I recommend it 100%
I came here to take a look and have never heard of such low prices that I had to come back and switch from metro. I had been with metro for so long and wanted almost $200 for the same phone that I got for $75 with my bill paid.
Best deal in town, great price in accessories
Alex has gone above and beyond to make sure i got the best service!I like his energy alot!
Thank you Alex. I love the phone
Bought Samsung A21 very happy with it. Alex Helped me to setup the phone & copied by data & pictures from my old phone. Alex you are the best !!!
The store person was really nice
Best service and best person in here!!!
Very good customer service
Alex hooked me up with a sweet deal!
The owner was awesome he answered all of our questions and made sure we got the best deal possible to save us 💰 he stayed past closing time to set up my moms new phone cuz she switched from tmobile to boost and it takes awhile so i recommend if ur switching from a different company to boost dont get there right before they close cuz it takes at least 30 to 45 mins to switch ur number to boost which isnt boost fault the wait is the other company not releasing the phone number in a timely manner the store was clean and the customer service was outstanding
Bought new phone Moto G power from Alex. Great Service
Hey Got New Iphone 7. Alex you are the best
Not this store the boost Mobile company in general. They are a total RIP off they need to have better data packages you can purchase 5.00 for 1g that only last one day in you still have 29 days left. Im really concerned leaving them after 4 years
The gentleman at the store help me out tremendously
Service is usually good but I went yesterday(on a Tuesday ) at 7:25pm and they were closed yet sign states 8pm.
Dont buy Motorola phones, horrible signal strength, wish still had old LG !!!!
Good service plansCustomer Service depends on current staff at each location
Bad service they dont want to help you at all they say theyre just salespeople and they dont help at all they say call the customer service numbers
Store wanted to charge to activate a replacement phone. Really!
👍
I showed up and the store was not open so I sat here for 15 minutes waiting and then finally the guy showed up. Store opens at 12 but he didnt get their until 12:15 how lame
Very helpful people work here nice phones and reasonable priced
The lady was very helpful and cool. I would go back
They knew how to dig into their software system to verify if my phone would work or not on their cell system.
The worker there are the absolute best ! They are super friendly and passionate about their work.They always keep me updated on the newest shippment and informs me about the newest deals. Been going to this store for years and will continue to go.👍🏾
I love my boost mobile never had any problems with them Ive had it since feb. 2014 & wow what a relief from my contract service with another cellular Thanks Boost mobile ur service can do everything what other contract services do but with a whole lot less payments Yeah !!!!!!
Very unprofessional establishment. I am not a Boost customer but I considered switching. I went to this location. The guy who worked there seemed not so knowledgeable about the phones or if he was he didnt want to share it. I observed another customer come in, he talked so rudely about an issue that she was having with her phone after shed only had it a few days. Even in front of potential customers, his attitude was nasty. After that, I was really undecided so I stepped outside to talk to my friend about what phone to get and I was telling her about the mans horrible way of talking to a current customer, it was around 4:45, I went back to the door about 3 minutes later and he had turned out the lights and locked the door. The sign says open until 8:00pm
Hooked me up...dont buy at wally world
Called 4 time no answer
She is the best of the best if she leaves mobile bost change of company nobody helps me like her and the disposition that the best employee always has
Good but they do not speak Spanish