This moving company is the greatest! If I could give them 10 stars, I would. The men who came to move our furniture were very careful and professional. They really knew their stuff. Nothing was damaged, and everything was put in the exact place I wanted it to be. The people in the office were very nice and really knew their stuff as well. I cannot recommend this moving company enough. They are the best! We will be using them again in the future.

Johnson Storage & Moving moved my family and I from Dallas to Fort Worth. There was some minor damage to some walls in my house but that is to be expected when moving. Overall it was a good experience.

Moving out of state from TX to KY. They were smart, professional, and responsive to our needs. We also hired them to do a full-pack and that was the best part of their service. They packed our entire house in less than a morning.

Just moved from TX to CA with my family of 4 and had a relatively easy experience. They were responsive to emails, communicated proactively, and provided a fair price estimate.

Very professional moving company! Ive used them twice to pack out and store my whole house and wouldnt trust another company with my business! On time, every time and they go the extra mile to keep you happy!

I was very impressed with the coordinator and the gentlemen that wrapped my Tiffaney lamps. Both were very professional and personable. They represented the company well. I was also very impressed with the loaders on both ends.

We used this moving service to move from Texas to Illinois. The whole process was super easy and we had no issues. The truck was always on time or early. The driver was super flexible, friendly, and professional. He was always in communication with me so I knew exactly when the truck was going to arrive at the new house. I would highly recommend them!

My wife and I used Johnson Storage and Moving earlier this month for a local move. It was the best moving experience either one of us have ever had. Not only were the movers both timely and professional, but the customer service and follow-up from the main office was second-to-none. I have used different moving companies before as a customer. As a real estate agent, I have also helped coordinate moves for clients. I would gladly recommend this company to anyone. It’s obvious that they care about their customers!

Very professional and friendly service. Very happy how they handled my move, and how quickly and professionally they moved my belongings.

It took four full days to carefully pack my uncles precious (i.e., breakable and pricey) belongings. His belongings and furniture filled two 26-foot moving trucks. The team that handled the bulk of the packing and unloading were professional, caring, and hard working. Karl, Rudy, and Anthony were absolute rock stars!The process was lengthy and there were 262 company-packed boxes in various sizes that were used for the job. The unloading process was also lengthy as it took nearly 9 hours!I will be forever grateful that the general manager, Mitch Putnam, stepped in to help his employees finish the job. He even brought in his assistant manager to help with the packing of crystal and glass. My customer service representative, Chrissy Gregath, virtually held my hand every step of the way and treated me so well.Now that I am in the process of unpacking my uncles belongings, I am highly impressed with how carefully each item was wrapped. I havent found that anything was broken with the move.I highly recommend Johnson Storage and Moving.

Mr. Kirk was thorough and fair in his assessment. We went with Johnson Storage & Moving mostly because they are willing and able to move pianos. Nick and his crew were professional, efficient, and meticulous throughout the whole process. They handled our items with the utmost care. I highly recommend Johnson Storage & Moving.

No access for semi trucks, difficult to get in and out, can’t stay on the street no space!!!No restrooms available, be aware of dogs in the warehouse!!!!

They notified me right away that they couldn’t accommodate me on my needs. My time as well as there’s were not wasted. I appreciate that!

A perfect move! This was a fantastic move. I moved from Dallas to the Seattle area during winter. The packing team was fantastic. I had a lot of high value art and many very delicate breakables. They took extra care and attention in insuring that everything was packed very well. They completed the pack in one day, both my home and storage area. Kirk was spot on with the quote. The moving teams on both sides of my move were unbelievable. They moved in the rain in Dallas and my driver Reggie, maneuvered through many snowy mountain ranges to get my belongings safe to Seattle in perilous driving conditions. The teams took great care of not only my stuff, but in my home making sure the walls were wrapped and the floors had runners on them to protect them from the elements. This is my 6th cross-country move, and by far the best experience I had. Great teams, excellent customer service and my stuff came through unscathed! I highly recommend this company!

I used Johnson Moving and Storage for my last move. Without getting into all the details of the move; Ill say it was a bad overall experience. This was an expensive move And I knew that it would be. One of the issues I had was damage to my furniture. Some cabinets were damaged beyond repair plus a table leg was completely broken. The amount I submitted in my claim was about $800.00. My claim was rejected because it was submitted 8 days after the deadline. I responded to that rejection with a letter detailing the many other problems we had, some of which never were resolved. I suggested that after me paying them over $10,000. on this move they might waive the late clause (which I was not aware of, my ignorance), and honor my claim. I never received a reply.

Lisa and Miles are great packers. Friendly, fast, detailed and personal. They are top notch. I’d give them five stars.I only wish our last move was a smooth as this one.

If they would return phone calls it would be better

Mitch. Is doing amazing job

Rob and his team communicated effectively on timing of move, worked hard, knew where everything went or asked, did not damage anything, protected the house and cleaned up afterward. They were good people, as well. I’ve moved a lot and these were the best movers I can recall. I recommend them very strongly.

Great experience with the Dallas location from the start. Ethan and Chrissy were really helpful getting things moving and staying in contact with me throughout the move. The moving team was on time, and careful wrapped and itemized everything they packed. Would recommend.

It is evident by some of the poor ratings that this company is inconsistent. Some of the responses from “Management” have been void of content and/or dismissive. We typically do our research before spending significant money. We did do some but wish we had seen some of the warnings that We have found since having issues. We had issues with one of the movers being very rough with our furniture. I spoke to Kirk several times about how that one mover was treating our furniture while it was happening (dropped a table leg on the floor, leaned a $3K mattress against a wall that had a picture nail in it dropped a table top as he was leaning it against a wall, put a scratch in the wood flooring). He told me three times that he would have the Operations Manger call me, once over the phone and twice via text messages. They still have our furniture in storage and now they are trying to pre-charge us per quarter after all of our conversations were based on monthly charges. Even though we ARE PAYING for the extra insurance, we fear that some of our items are damaged and, like others have reported, they will not stand behind it. If the Operations Manager will not take the time to call me to address their poor performance to this point, I have little confidence that this experience will get better. It has been frustrating thus far and it seems to be getting worse. Please understand that this is probably one of only a few reviews that I have ever posted. I take this seriously.

Best moving experience hand down. I’ve moved a lot because of my work and these movers were great. Our moving crew led by Bryan was amazing, they made my husband and I feel comfortable and went way above what we thought by protecting and padding our furniture extra, I am so glad to have a great experience for once and 100% recommend this to everyone needing a moving company

I had a great experience with Johnson Moving.. I have moved several times across the country using different moving companies and this was definitely the most dedicated group of workers. I had 10 place settings of china/delicate items and not a single one was broken. They really made an effort to protect my stuff, I would recommend them to anyone looking for a moving service!!!

The driver of our truck was excellent! He was at our home to pick up when he said he would be. He kept in contact with us and was at our new home when he said he would be. He and his son were extremely careful with our stuff and put boxes in the room we requested. VERY PLEASED WITH THEM!

I paid $5k for a move including the crating of several expensive items. Not only did the third party company have me pay an additional $450 on site of the move but now they have tried to charge me more and didnt show up to uncrate thousands of dollars of art... that The team at Johnson left on my front porch. Ethan Miscke, the rep I worked with at Johnson told me that the third party that Johnson hired was not his responsibility.(apparently moving the 3 heaviest items into my actual home wasnt their responsibility either). In short they charged me over $5,000 to move 3 crates, 10 boxes, a couch, a dresser, and a peloton. But then couldnt even be bothered to finish the job. If you use these guys (which I do not recommend) make sure to run like hell if Ethan calls you.

Unprofessional!!This company is at Public Storage moving out their customer. Im in the unit directly next to their customers unit and I have my own movers. They have 15 boxes piled high in front of my storage door and refused to move them. He tells me, I understand all of that but I have a job to do too. I started kicking their boxes out of the way and the workers started to verbally attack me. I had to threaten to call the police and mace them for them to back off.Their move should in no way disrupt anyone elses move. If someone tells you that youre blocking their storage unit that theyre paying for, you should promptly move out of the way. I waited 20 minutes for them to move the boxes before kicking them out of the way. I dont recommend anyone to use them. Two men 100+ pounds heavier than me and at least 6 taller than me verbally attacked a woman!

Excellent movers. I was moving from Texas to Wisconsin. Michael showed up a day early to inventory and even packed some boxes on the truck. The next day he worked alone for several hours loading the truck quickly and efficiently. The company worked with me and got my belongings to Wisconsin very quickly. I would recommend them to anyone needing a moving company.

I was amazed at how smoothly this move went! Courteous, professional, pu nctual, nothing was lost or damaged...we couldnt have asked for anything better!

I was extremely impressed with the movers they were very professional, polite, punctualand were cognizant of items that needed special care.I appreciated that both gentlemenworked diligently, in a timely manner with patience and care.Both gentleman worked well together the lead mover was respectful and specific with hisdirections when speaking to his associate as they moved and lifted many heavy items.This is by far the best and really only good experience I have had with a moving company.From the beginning it went wellJohnson storage and moving sent representative to my home to give an estimate and assured me that it would not go over the amount quoted and it did Not!That alone is unprecedented.In the past the companys I have used always have a surprise bill at the end with reasons that claim the office did not quote it correctly or some double talk regarding mileage.In the last 5 years Ive had to move three times and it is always stressful finding a good moving company, I would definitely use Johnson Storage and Moving in the future I believe the company does a great job screening and qualifying their movers . Specifically I would request the movers I used they were an excellent team, however if they werent available I would definitely have confidence with whoever they would send since my experience here from start to finish was a good one! :-)

I had a very good experience with Johnson Storage and Moving. They were on-time, efficient and courteous. They wrapped my fragile items beautifully and everything arrived in perfect condition. I would definitely use their services again.

Kirk set us up with great movers, they were careful and considerate of our furniture and home. I would recommend Johnson to everyone

They were pretty fast about getting the truck unloaded.

If this is the right company, Im sure it is..I was at first surprised of how well mannered they were when arriving to pack our home for a PCS( Military move) after home was boxed we started noticing some things we werent happy about but shorty after decided ot was not worth mentioning. After the movers came.and packed the truck we were impressed. Fast and hard working gentleman. After we.moved.and the HHG arrived at our home.in OK, we noticed a few damges. The. Once looking closely we noticed all the inaccurate codes they use. They mark everything as badly worn to.prevent accountable actions against them. The only proof I have is from.text messages. If used they mark W as badly worn. Problem is, we have brand new furniture that isnt worn at all and if was showing wear or damage wed have nothing to hold them accountable. Things happen. Sure. But this is dishonest. Pay attention to your inventory. My brother works for moving company and told me of the things he had seen when working. Added weight, why they code a certain way etc. This company does the same...dishonest. filing claim now.

This company is HORRIBLE!!!!! They handled our move 10 miles down the road and it was a nightmare from the start! The two crews they sent to our house argued and used profanity toward each other while they were in our home, they damaged MULTIPLE pieces of furniture because they didnt wrap our furniture (even though we were told they would wrap everything) and their regional manager that was in from Colorado had to come in his business suit to our home and help finish the job because they did not send a crew who had proper experience moving a baby grand worth $10K even though that was the first question I asked when getting a quote. To top off a very difficult 2 days of moving they are now not responding to us when we are trying to get our furniture repaired and replaced (the completely snapped a storage cabinet in half) . We paid the extra insurance on our valuables and now they are not taking care of all the items they damaged (and like I said the regional manager was at our house and assured us we would get our furniture taken care of). It has been over 2 months since our move and still not resolved. DO NOT TRUST THIS COMPANY!!!!!!!

The employees are not professional at all, as am matter of fact they are down right mean!!!

Very poor dispatcher doug was rude not helpful at all. Warehouse was nasty dirty

Expensive for Military People

The worst moving experience we have ever had.

My man drives trucks for them and they treat him well

Very unprofessional, several broken items. No care was taken. Would never recommend this moving company.

The best in town

Horrible employees they dont have customer respect