user
Weeks Pre-Owned Center
94 Mill Plain Rd, Danbury, CT 06811, United States
Appearance
Weeks Pre-Owned Center
Comments
Ir
Review №1

Where do I even start. The guys at this dealership were the friendliest and most helpful individuals. We noticed an amazing spec for a car listed on their website. We called them up and scheduled a test drive. The car was in pristine condition with no flaws at all. Our sales advisor Derek helped us get all the paperwork ready and ensured that we drive off the lot the same day. Once we were able to secure a good deal from the banks it was some quick paperwork and final delivery of the car. This was truly a great experience thanks to all the hardworking staff at Weeks Pre Owned. Highly recommend these guys if your looking to get into a car!

Er
Review №2

I had the pleasure of working with Stephen Mortati on my car purchase. I found the car online, an Audi Q3, and inquired about it. He was quick to respond, stayed in touch with me and was extremely knowledgable and helpful. In a market where car salesman do not return calls or stay in touch this was a breath of fresh air. This was a distance purchase all the way from FL. I had never seen the car prior to it arriving to me. I was a bit scared to buy a car I had never seen or driven before but Stephen made it easy. He sent me videos and photos and eased a lot of my concerns. The car arrived to me just a few days ago and its spotless, in mint condition and much better than I expected. It drives perfectly and was a much better option than anything I found locally. Im so glad I took the risk, trusted Stephen and bought the car. It paid off for me and Im grateful to him and his team for taking such good care of me and being completely honest. Another thing I loved is that they didnt try to kill me with all kinds of crazy fees after hooking me with the ad. So many dealerships did that to me and it was beyond frustrating. The price was the price plus the normal taxes, tag, title and dealer fees. No other BS. I had a wonderful experience and highly recommend Weeks Pre-Owned and specifically Stephen Mortati. The video I shared is my car arriving to me in FL.

Lo
Review №3

Hi Bryan,Lyman and I both were very pleased and impressed with the personal attention you and Al both gave us. We are extremely please with our purchase of the Audi A6. It is a beautiful car and handles like dream.Thank you both so much for your kindness and thank you for helping me set up my personalization for my new car.We would definitely refer you and the dealership to our friends.Thank you again! 😊Loni Gilbert 😊

Ca
Review №4

Had a fantastic experience with Rich. I was purchasing from MS and he had everything set up and ready to go once I got to CT. It took less than an hour to go through all the paperwork and check out the car. Everything was smooth sailing and the car looked just as great in person as it did in pictures. We drove it home about 1,500 miles in two days and it handled perfectly! I would definitely purchase again from this dealership.

Su
Review №5

Sales representative Ronald Rodriquez was professional as well as being friendly and explained everything nicely. He also let me know I could continue to call him after I made my purchase should I have any further need. 5 stars!

Ro
Review №6

Rich Gallagher at Weeks is one of the best salesmen I have ever dealt with. From start to finish, he was great. Knowledgeable, and not pushy at all. He went to great lengths to assure all my needs were met. Even after the purchase, a couple weeks later he helped me out with something, when most salesmen would be done after the sale. Thank you Weeks and thank you Rich!

Ju
Review №7

My husband and I live 3 hours away and drove all the way to CT because we found the perfect car. Our salesman Ronnie and sales manager Al were such a pleasure to work with. It was a very smooth and easy transaction. I am highly impressed with the condition of the vehicle and couldn’t be happier with my purchase. I would definitely recommend this dealership to anyone looking for a car. Thanks Weeks Preowned!

Ke
Review №8

Thanks Bryan LeBlanc!! I appreciated your immediate response to my inquiry. Not only did you find the perfect car but communication throughout the process was kind, considerate and fair. I appreciate the time you took to set me up in my new car. Ill be recommending you and Weeks Owned to my friends and family. The team at Weeks Owned is personable and trustworthy! Thanks again, Kerry

Dm
Review №9

A top-notch dealership! Very friendly and professional staff willing to go above and beyond to make you a happy customer. Special thanks to Rich Medla and Scott. Its a pleasure to have business with these gentlemen. I would definitely come back again to buy my next car from them.

Ka
Review №10

Ronnie Rodriguez was great, even patient late on a Friday afternoon.

Jo
Review №11

I had an amazing experience shopping with Weeks Preowned. From management to the sales team I couldn’t be happier with my purchase. Highly recommend them if you’re looking for the absolute best in professionalism. Brian Leblanc helped and guided me through every step of the purchasing process and went through every little detail of the sale so I wouldn’t be blindsided with some unknown expense I wasn’t aware of. He made buying easy and was always available for my questions and concerns making me feel 100% confident in my purchase. I will definitely go back to Brian whenever I am on the market again.

Ch
Review №12

Ronnie took care of me better than my mom ever did, that’s for sure! No, that’s not fair, my mom has done a lot for me- but Ronnie is a close second! He offered me snacks and got me a great car with peace of mind. Can’t recommend more!

Ji
Review №13

Nice place. Had fair amount of inventory. Our salesman, Bryan, was excellent. Thanks Weeks!

Je
Review №14

Our experience at Weeks was great! Ronnie did a great job showing us all the options without the pressure. He took his time explaining all the options and differences between the vehicles we drove. We had been shopping online for a car for a couple of weeks but nothing compares to driving a car in person. We will definitely be back when we’re ready for another car.

Da
Review №15

Great buying experience with salesman Ron Rodriguez. Ron made my appointment, showed me the car and many other options available to me. When I decided on a car, he went to work to insure that the car would be detailed and registered within a few hours. He saw to it that every one of my concerns was handled professionally. As the deal came to a close, he brought in Al Di Fusco to seel it. And Al was another shining star for the Weeks dealership.An overall enjoyable experience at Weeks Pre owned.

Za
Review №16

The night we drove in Weeks Preowned we had been shopping for a used car for months in the tristate area and it had been aweful. High pressure sales tactics, sales staff breathing down your neck as you look at cars, and even some places wanting to run our credit just so we could test drive a car. The whole used car buying experience was so sketchy and we were exhausted. But all that changed when we began working with Brian at Weeks. We showed up a few minutes before they were going to close up and even though I am sure he was itching to get home Brian never rushed or pressured us. His calm and friendly demeanor made us feel right at home. He sold us a beautiful car at a fair price and any time an issue arose during the buying process he went out of his way to make it right. They made everything so easy. We will surely buy our next car from Brian.

Ja
Review №17

Had great experience with Steve Mortati. Visited the dealership on our way home in a Friday afternoon. Steve presented the car/communicated the shipping logistics and got a good deal for us on a low mileage CPO A5. We left the dealer 2 hours later and drove back to NC. The car arrived to my driveway 4 days later. Couldnt be more happier on this transaction and highly recommend Steve if youre in the market for an Audi.

Mr
Review №18

Seamless, hassle free, overall incredible experience. Daniel, my salesman, and Al, the GM, made you feel right at home. It was a non threatening, comfortable experience. Daniel made this deal stress free & easy! Which is very hard to say in the car industry. Very informative & diligent with phone calls to keep me abreast of each step. I drove away in a beautiful Yankee Blue Audi and I couldn’t be happier! Thank you all so much I will be bringing all my family & friends here!

Je
Review №19

I had an excellent experience buying a car here. The customer service was above and beyond. We were greeted upon walking in and had the pleasure of having Rich Gallagher as our salesman. He was straightforward, friendly, and very knowledgeable. The whole process was quick and smooth. Scott from finance was great as well he had us laughing the whole time while he helped to get us financed for the vehicle. Within a few hrs I was driving my new car home. I highly recommend!

De
Review №20

After shopping around at several places and not finding any decent cars within our price range, I didnt know if I was ever going to find the right car. I called Weeks Pre-Owned, talked to Ronnie and scheduled a time to go in and test drive a couple cars. I was so impressed with everything there, they were very professional, not pushy at all, and the quality and cleanliness of their cars was far better than what I had seen before. I would definitely recommend them to anyone shopping for a car and I will be going there the next time Im shopping for a car.

cz
Review №21

Absolutely amazing service from our salesman Steve S. and the entire team. Would definitely recommend Steve S. and this dealership. This place is very organized, honest and has a great selection of vehicles. Finding a car and the purchasing process was very easy and stress free at Weeks Preowned. They had my vehicles ready to test drive after calling and organizing a time to come in, Steve was very informative about the cars and the buying process -he answered all of my questions very honestly and accurately. Everyone there, including our salesman, had a great personality and was very friendly. Enjoying my new car thanks to the team.

Br
Review №22

Great experience buying a used car from Weeks Pre-Owned! Ronnie R. our advisor really worked with us to get financing in place and deliver the car quickly, exactly as expected. Ronnie, the Sales Manager, Al DiFusco and Scott the Finance Manager werre terrific!!

ke
Review №23

The buying process couldn’t have been more pleasant and painless. I found the car online and received a call from Steve. We put the deal together over the phone, including my trade-in and doing the financing through my local bank. Steve was very accommodating and did not pressure me in any way—he just asked me what I needed and helped me get there. It was such a great deal, I drove 9 hours to get the vehicle and would do it again in a heartbeat.Steve and the Sales Manager, Alfonso, provided me with the absolute best car buying experience I have ever had, and I have had a lot of them over the years. Hands down #1 salesman and dealer ever! Great job and thank you.Kelley

An
Review №24

My wife and I just purchased a car at Weeks. Terrific dealership. Our salesperson was Bryan Leblanc and he was great...low key, extremely knowledgably, answered all of our questions, excellent post sales effort managing all of the required details. Bryan made the car buying experience an enjoyable one, very rare in my experience. Highly recommend him and the dealership.

om
Review №25

Our salesman was Ronald (Ronnie) and he was knowledgeable of every aspect of the vehicle I came to pick up. He and the staff at the dealership made the process quick, easy, and enjoyable. What an excellent salesman and a fantastic experience in all. I highly recommend this dealership to anyone interested in purchasing a vehicle.

Ha
Review №26

What a great experience! Steve Sylvester was a pleasure to work with. Honest and reliable. I will definitely recommend Weeks to my friends and family.

R
Review №27

This is one of the best used car dealerships in the area for Volkswagen and Audi. I believe they all took care of some other models, but that is what they focus on. They have an excellent selection of both car makes. They are right behind, location wise, a new Volkswagen and Audi dealership. I saw numerous cars here that I very much liked. The buying experience is great, I was immediately greeted by one of their salesman. Gary. He was extremely helpful, he walked me through any questions that I had regarding the cars or the buying process. I was unable to trip him up with anything. He always had an answer that was acceptable. He went over and above to help me through this visit. they also offered me coffee or some sort of a beverage. I took a bottle of water, it was very hot day. I did not go for a test drive, because I was uncertain about the actual purchase. but overall the experience was excellent, and I will definitely return. Also the dealership manager likes to meet with every single customer that comes through Looking for a car after the salesman has finished with his portion. definitely come here if youre looking for a very good deal on a decent used vehicle, especially if you like Audis and Volkswagens, and who does it.

Su
Review №28

Great Service, just amazing cooperation !!Bryan so good in detailing about the car and every other aspect of financing.He along with Scott and Alfonso made the things easier than expected.Visit to Weeks was my first visit to dealers for cars. With ample number of cars in the inventory and the support of Bryan, Scott and Alfonso, made my first visit as the last one because we did not see any car dealer after Weeks.Good job Team Weeks..!!! Keep it up.!!

ra
Review №29

I purchased a Tesla model S from this dealership. The transition was very smooth and quick. I was able to strike a deal with Rich Medla. He was very honest and had patience with me. I did the paper work over the phone and when I arrived the car was ready.

Ti
Review №30

Worked with Chris to sell my lease. He made the experience extremely smooth, answered all my questions, and we both walked away with a good deal. Highly recommend!

Na
Review №31

Honest review: They are amazing! The purchasing process was so smooth and they are willing to help even if you come in 5 minutes before closing. My sales rep was Richard and he was very and attentive. 500/10 would recommend to anyone.

En
Review №32

I met with Ronnie Rodriguez. He was very knowledgeable and listened to what I was looking for. He made sure that I had an opportunity to compare all my choices so I could confidently make a decision.

Da
Review №33

Great experience! Just bought a CPO 2019 Audi Q5. Bryan LeBlanc was very helpful. He worked really hard to give me a great deal. I noticed in one picture that the Q5 had cross bars for a ski rack, however when I went to test drive they were not in the car. Bryan told me he would get them for me. On delivery day he delivered the car to me with brand new cross bars. Everything he promised... he delivered. He also was very tech savvy. He knows how the cars work inside and out!! I took delivery of the car on a very cold day (8 degrees) Bryan stood outside the car and wanted to make sure I didn’t leave until he answered all my questions about the vehicle. Also no pressure from anyone including Al (service manager) who was very sincere and friendly. I’ve bought many used cars. Best experience I have had. Great job guys!

Ku
Review №34

Derrick, told me I could test drive an S3 so I drive an hour to the dealership. The same dealership had an 18k S3. I explain that I’m interested in an S3 around 20k, and then doesn’t allow me to drive the car we scheduled. He asks if I’m interested in an S5, no I want to drive the car I scheduled. I can more than afford the 32k S3 right now. Did he need my bank statement over the phone? We never talked about purchasing the car, we talked about driving it. If an S3 came in around 25k I would have loved to come back here and purchase a car from them. After this I’m not coming back. Derrick assumes you can’t afford cars. So because I did not want to buy this car, I couldn’t drive it.Edit: ya’ll lost 25k

al
Review №35

Amazing customer service + Daniel was a great salesperson to go through. Highly recommend him + this dealership. Came all the way from Ohio + was not disappointed one bit! Love my car!

An
Review №36

I have now worked with Bryan LeBlanc twice and his service has been exceptional. I call him last minute to trade in my car for a new model and Bryan has delivered both times.I would strongly recommend working with Bryan,-Andrew

Ba
Review №37

This is the second bad experience I had with this dealership and I narrowly dodged the bullet on this last one. Wont try for a third. A number of years ago I test drove an A4 and the car made clunking sounds and felt like the transmission was slipping. We were afraid to get on the highway and were thankful to be able to get the car the two miles back to the dealership. Was told they would look into the problem. One would think that would have been done before the arranged test drive.This time I fell in love with an S5 the first time I test drove it. Even though they refused to deal on the price (offered $200 off the asking price!), I put a deposit on the car and came back with my husband, who hadnt yet seen the car, before closing the deal. We were told that the car had just been checked out and was all ready for us. This time several features I hadnt previously tested didnt work, such as blind spot warnings and indication of obstacles behind the car. After about 10 minutes of driving, several idiot lights started flashing and there was no driver assistance warning, as there was supposed to be, when I purposely exceeded the speed limit by over 20 miles.When we mentioned these things we were told the car would be checked, although we were told it had been when we arrived. Again, there was a refusal to further negotiate price even though I had been following the car on the website for a month and saw it come down $1,000 every week. My husband and I both had a bad feeling about this car and thought it may be a lemon. The kicker came when we called and said we wanted our deposit back (no problem there) and the response was, Oh, I would have come down on the price. I think the S5 is a fabulous car, but not this particular car and not from this dealership.

Me
Review №38

I bought my first car at Weeks Pre-Owned and could not have had a more positive experience. I inquired about a car online, and within an hour I had an email from a sales specialist asking if I wanted to come in and see the car in person. I worked with Bryan LeBlanc, who was incredibly professional and made sure the car was in pristine condition and right up front for me upon my arrival. I got there at 4 PM on a Saturday, purchased the car, and it was ready for pickup Monday afternoon with a CT registration and all of the paperwork completed. The financing team was extremely fair and all team members clearly care that customers have a positive experience. The service I received was a 10/10, and I will be returning for all future car purchases.

Ed
Review №39

Weeks has an awesome selection of vehicles at great deals. We worked with Brian Leblanc, whom was very professional and tireless in helping us find the right vehicle. Overall Weeks has a very pleasant and welcoming sales team. We will be back

De
Review №40

Daniel helped through the process of purchasing my CPO Audi A4 with ease. He explained everything to me thoroughly The car is gorgeous and I love it!Thank you

T.
Review №41

My sales rep Ronald was exceptional

Am
Review №42

What a great experience at Danbury Audi! Bryan Leblanc was knowledgeable, professional and make the process very smooth.

Ka
Review №43

I purchased my Audi Q5 here and had a great experience, I came home with the perfect car. The salesman, Richard Gallagher, was really helpful and knowledgeable. I recommend him if you looking for a great experience and great information. I am very happy with my purchase and would recommend them greatly.

Am
Review №44

I just bought an Audi Q7 from Dan Putzig. Love my new (to me) car!! I have all the luxury upgrades I want and need at a great price that worked for my budget. Thank you Dan for being such an awesome and patient salesperson!! Can’t wait to come back and get another:).

Ni
Review №45

My wife and I wanted an A4 for the winter instead of a 2 wheel drive accord because she was driving into work instead of public transportation with COVID. When we went into Weeks preowned they didn’t have the exact color/features we were looking for but Rich Gallagher was able to keep his eye out and found us a 2017 A4 we wanted within the price range we wanted with all the features we wanted within 2 weeks. The car has performed great throughout the winter. We have had a couple minor issues with the car but the warranty covered it and the Audi service department down the street took care of us at no charge. Would have even give us a loner if we needed it. Rich was great and the staff in general is very helpful and focused on great service.

Jo
Review №46

My wife and I just purchased an Audi Q5 from Weeks Pre-Owned Center and we could not be more impressed and happy with the service and exceptional assistance given by Bryan L. Not only did my wife get a great vehicle, but importantly, the service, experience and professionalism was top notch every step of the way. The transaction and the trade in was seamless and efficient. Bryan answered all our questions and assisted in every way. We highly recommend this dealership and Bryan in particular - you wont go wrong. Excellent experience.

Ce
Review №47

I recently purchased a car from Weeks Pre-Owned center and was helped by Daniel Putzig -- who was very nice; professional and really helpful, with great suggestions. Daniel had prepared all the necessary paper work for me to sign by the time I had arrived to purchase the vehicle and to trade in my old one, making the whole process really smooth and pleasant. I would recommend this dealership and Daniel as their representative.

Th
Review №48

I just picked up my 2017 Audi A4 last night, and I could not be happier with the car or the car buying experience. I was fortunate to work with sales consultant Steve Sylvester, who made this the easiest and most pleasant car buying experience Ive ever had. From the moment I contacted the dealership to delivery of the vehicle, Steve and the team at Weeks Pre-Owned were phenomenal. If youre in the market for a pre-owned vehicle, I highly recommend Weeks Pre-Owned Center. You wont be disappointed.

B
Review №49

Great experience. Rich was great to work with and took really good care of us. No pressure when we wanted to “sleep on it”. The dealership negotiated with us on our trade and even came down on the price of the car we were interested in. The car was priced reasonably to begin with and we left with the feeling that we were treated fairly.

Ma
Review №50

We had a good experience this week purchasing an Audi Q3. Our salesman, Steve was very helpful and the car was presented to us looking new!

Yo
Review №51

Thank you Weeks Auto for helping our family find the safest car for our two daughters. We were shopping in the area and found ourselves masked up, social distancing, in front of Rich Gallagher a sales consultant providing us with a no pressure assessment of our situation, while going over our options. We were delighted when we were able to quickly narrow down our choices to our ultimate purchase of an Audi A6. The manager.....worked with in our price point providing enough incentives to close the deal knowing it was to help protect our precious children. We are immensely happy, excited, and proud to have worked with everyone at Weeks Auto. Please go ahead and check for yourself if you are looking for a certified preowned vehicle. Weeks Auto will work with you towards customer satisfaction. It is with gratitude and appreciation, we recommend Weeks Certified Preowned Automotive.

De
Review №52

Where do I begin....This has been a long roller coaster doing business with Weeks Pre-Owned, but I must say I could not be more proud to have purchased my car from this dealer! There were a few hiccups along the way with the buying process, but Al got everything worked out! Forgive me if I spoke too soon in my previous review claiming this dealer to be a SCAM and not worth the visit. After speaking with Al about my issues we were able to get everything squared away and the matter resolved. If you are searching for a dealer with great pricing look no further. And how could I forget to mention Derek, he was a great salesperson. Be sure to ask for him- hell take good care of you!

Da
Review №53

Richard is by far the most generous and helpful employee I have ever met at weeks pre owned. It was a pure joy working with him - any request or question I had he was there to answer and was a tremendous help throughout the entire process. I highly recommend requesting for Richard when you come to weeks pre owned!!

da
Review №54

I recently purchased a used car from Daniel Putzig. I had a wonderful experience thanks to Daniel. He was professional, honest, and trustworthy. I highly recommend Daniel as he is unlike the stigma of a “car salesman”. Great experience and outstanding service provided.

Ja
Review №55

Absolute model of a perfect dealership experience. Did the deal sight-unseen, including two trades, and it couldnt have been easier. Bryan LeBlanc, Dexter John and the rest of the Weeks sales team were total pros. Total time from arrival to driving back home, maybe an hour. Will definitely refer friends and family here. Thanks, Weeks!

Ri
Review №56

Spoke with Daniel Putzig in sales last evening about test driving an Audi, informed him that Id be driving over an hour and a half to get to the lot. He informed me the vehicle was available, I once again confirmed in the morning at 10:30am that it was available and that Id be there around one that day. I arrived at 130pm that same day, with financing and down payment in hand, to the news that the car was apparently sold earlier that morning. Was a complete waste of the 3 hour round trip from Long Island.Edit: Dealerships response to my review was two months late, was callous, and didnt address the issue at all. I was informed the same morning, 2 hours, before I arrived that the car was available. I made it clear about my intention to purchase and was never even given an option for a deposit. I subsequently bought another Audi at a reputable dealer two days later. AVOID AT ALL COST.

De
Review №57

Great staff. No pressure

A
Review №58

I received a tip from a friend to check out Weeks Pre-Owned at the beginning of my car search. Living in NJ, I was skeptical, but I could NOT recommend Weeks enough! The entire purchasing process was seamless, and within 24 hours I was walking home with my dream Volkswagen Tiguan. Manager Al DiFusco and his team do an excellent job and I would refer out of staters to him in a heartbeat, as well as those in the neighborhood.

Pa
Review №59

Awful. Run don’t walk away from them. The name should be Weaks. Too much went wrong to summarize here.

te
Review №60

From first walking onto the lot to driving off in an exceptional vehicle a week later, the whole process of selecting, financing and purchasing a certified Audi was surprisingly easy and stress free. I bumped into Steve on the lot and our questions were answered honestly, with genuine patience and an in-depth knowledge. After quickly settling on a price, Steve outlined in detail what was required and followed up immediately when I emailed or called with some questions during the week.On our purchase date they were no surprise charges or fees, just your minimum (tax, title, plate and conveyance). Applause should be given for the simplicity of the purchase breakdown.Financing and final purchase documents were explained in detail and whom to contact if we have any questions in the future.Without hesitation, based on my superb experience I highly recommend Weeks.

Ra
Review №61

I was shopping around for a Q7 online and found a well equipped reasonably priced one at Weeks Pre-Owned. The process was the easiest car purchase I have ever done. I emailed my inquiry to the dealer Derek replied to my email and followed up with a phone call and scheduled a test drive. I made the 1.5 hour trip, was pleasantly greeted with the car ready and waiting for me. The car was as it was pictured online they were clear and concise with financing and all the paperwork was done within the hour. They even took care of a scratches I saw on the rear bumper I had to come back for the vehicle but it was worth the wait everything was taken care of. As usual great customer service when buying.But after I got home I gave the vehicle a more in depth inspection and discovered that the air filters hadnt been changed as stated. Here is usually where you follow up with the dealer and they give you the runaround because you have already purchased the USED car and they are done with you. But that was NOT the case here AL DI FUSCO the sales manager was awesome handled everything with the most professional client service ever. They actually met me half way so I would not have to make the trip back gave me a loaner vehicle, the service department took care of everything and I had my car back within 2 days. The experience was that of luxury brand new dealer not a used car lot at all. If you are looking for a preowned vehicle and can make it out to Weeks Pre Owned they are worth the trip.

Pr
Review №62

Very excited about my new purchase! I am loving my A3 from Weeks. I inquired online and was called just minutes later. Bryan found me my dream ride! He was very helpful and courteous, even spending a few nights past close to assist me and my annoying family. Rather than pushing me into whatever was in stock Bryan told me to hold off and he will find me the one I really want. Just a couple days later ‘my stars aligned’. :) He found me the perfect car, with the color options and features I really wanted. Dexter in finance was also very accommodating and helpful. He worked with me to find a lender and a number I was comfortable paying. Overall great experience at Weeks. Nice showroom, convenient location, and wonderful staff!

St
Review №63

Just purchased a 2018 Audi Q5 from Weeks and worked with Steve Mortati. The Q5 has a beautiful ride. It just glides down the roadway. I couldn’t be happier with this purchase of the Q5 and I am looking forward to many long trips with it. It was an absolute pleasure working with Steve. He was very thorough and took the time to take me through the entire vehicle, answering all my questions. Top rate staff at Weeks....highly recommend. Definitely will be using them again in the future.

Ch
Review №64

Went there to look at a car but no sales man came out to see if I need help so I left. Possible sale loss for them

T.
Review №65

Derek Smith was extremely professional and helpful. He helped us find a car that perfectly suited our needs quickly and efficiently. It was the most smooth car buying experience I’ve ever had, and that was much appreciated as it helped alleviate some of the stress we were experiencing after moving across the country. He and Weeks Pre-Owned went above and beyond to satisfy our wants and needs.I highly recommend Derek and Weeks Pre-Owned Center!

Rh
Review №66

I was in the market for a used car for a few months and engaged with a handful of dealers either through a test drive or talking on the phone. In general, I found them to be better than I remembered last time I bought a car. Still, Weeks was really exceptional. Very human and informative and transparent about things. And then really helpful with the transaction and registration etc. Stephen Mortati was my contact and he was really terrific. I got a fair deal and feel really good about the purchase (about two weeks ago).

Ra
Review №67

Steven Ferraiuolo was extremely knowledgeable about the cars they have got and was able to answer all of my questions very well and also I got spot delivery of the car I chose with financing. I couldnt believe that I went to test drive in the afternoon and brought the car home that evening itself. It was an amazing experience. Its been over two weeks I am driving the car and I love it! Very trustworthy dealership and very professional sales specialists and they are very respectful. I strongly recommend to try them and am sure you wont be disappointed. Good Luck!

Ge
Review №68

Buying a car should not be this much work. This dealer is a shining example of what gives used car dealers a bad name so watch them like hawks and double-check everything. They give you friendly, prompt service but while doing so, will nickle and dime you at every turn. First, they will tell you they are able to find you the best financing options but I was able to find a MUCH lower interest rate on my own in less than 5 min. And then then had the audacity to try to convince me to go with the higher quote. Clearly theyre getting a kick-back. Second, insist on an itemized invoice. I had to ask 2 different people a total of 5 times and threaten to walk away from the deal to get one. Third, their registration and documentation fees are egregiously high so be sure to ask about them and factor that into your deal. Fourth, double-check all the documentation at closing. Even after confirming the loan terms with me, paperwork showed entirely different terms. And lastly, be sure youre getting all the benefits of your CPO Warranty. The last point on the Audi CPO Warranty states, Your car is clean and fully fueled. The car had a half a tank of gas. Ill leave it to you to decide whether a dealer who conveniently made so many slips accurately performed the 300+ point inspection and certification process but for me, it was the last straw to a truly miserable experience.

Ka
Review №69

I am a repeat customer of Week’s Pre-Owned and always have the ideal car buying experience here. Daniel Putzig gets me into the perfect car every time and the rest of the team is very helpful throughout the whole process. I highly recommend purchasing your car from this dealership!

Ro
Review №70

Huge inventory of CPO / pre owned Audi

Br
Review №71

I have now bought 2 cars from Weeks, They are pretty good and straightforward, it takes a lot of the pain out of car shopping. Rich showed me 4 cars on a really bad day for weather, snow sleet wind we had it all, but he was great walking me through the cars. Never pressured or rushed us, never gave us the full court press. All was pretty smooth. Once I decided he worked with me to coordinate the work and to handle as much as possible ahead of time so when I showed up with my children it was quick. We also had a bit of an issue with the title for my previous car and they worked with us to get it resolved with the bank/DMV quickly.All and all I will be back at Weeks. Thanks Rich!

sc
Review №72

Found the car I wanted on their website. They had better prices than any of the other dealers I searched within 100 miles of Norwalk, CT. Went up and met with Rich. Test drive, down payment, and approved for financing within an hour. Couldnt be happier. Went back two days later to pick up the car...met with Anthony the business manager. Great guy. We discussed a few options. I said yes to some, no to others...no pressure. My 2016 A6 is a dream to drive, and I was very pleased with the service, knowledge, and professionalism of the entire team. Would recommend for sure!

Se
Review №73

I was looking for a car and i had in mind what kind of car i really wanted and on my way to work everyday i would always look at this car place and i told my parents about it and one day after work. We made a visit to the car place and we were looking at 2013 Volkswagen golfs and Daniel Putzig the sales consultant came out and gave us prices on the car and i wanted to know more about it so we went inside and sat down and got to learn about the car more and he explained everything to us before buying it and then by the end of the visit i had made my decision and i wanted that car and then we had spoke to Jen Brown the business manager and she had went of her way to help me get this car i wanted.I want to thank you both for everything you have done to help me get my first car and go out of your way just to help me.You guys are both great thank you again!

Da
Review №74

Great sales team and customer service.

Ro
Review №75

Wayne Meda and Dexter in financing took great care of us. The transaction was easy. I have the car one week. Everything good so far.Here is an update of my initial review: I really love the Golf Wagon I purchased! I have used it for car camping 8 times in 2018. Holds everything I need for a week or two of tent camping. Just had the oil changed after 6 months of ownership at a dealer in Bergen County where I live. Im extremely happy with my purchase.

Jo
Review №76

I couldnt believe how much my sales person actually cared about me getting this vehicle. I was very satisfied with how hard he tried to help me get the vehicle. When i went to pick up the car it looked like a brand new car,i can tell how much pride and hard work this dealer puts into selling their customers quality vehicles. I finally got my dream car and its all thanks to Wayne. Thank you wayne!

Jo
Review №77

Driving my new pre-owned car now for a week and I couldnt be happier. In future, I will always look here first. Steven was an excellent salesman - knowledgeable and not pushy, negotiation was calm and relaxed. The car was beautifully detailed and the one issue I requested fixed was handled perfectly. The entire transaction went so smoothly, Im still pinching myself. I will be back there again when it is time for my wifes next vehicle.

Na
Review №78

Dont trust if they say they are going to hold your car - they will not :( the salesperson told me not to give a deposit to call him instead and when I called first thing in the morning the car was sold.

Ka
Review №79

After inquiring about a car I was interested in on their website, I immediately received an email response from Daniel Putzig. I continued to receive excellent customer service from Daniel throughout the process from him via email, phone, and in person. He readily answered and thoroughly explained any question I had. After the purchase, Daniel also followed up to genuinely ensure my satisfaction of the car. I also worked with Anthony Krizni to finish the process who was also very clear and helpful. I highly recommend this dealership and specifically these two gentlemen for anyone looking for an excellent car-buying experience. I am extremely pleased with my car, thanks Weeks!

Ro
Review №80

Had a great experience with Weeks pre-owned. I worked with Steven Ferraiuolo. I let him know exactly what I was looking for and he got me in the exactly CPO Audi A3 I was looking for at a fair price. Even down to my top choice of color. Was treated well by the whole staff. No shady sales tricks, no hidden charges, and even got me better financing than I thought. Will definitely be checking back with them for my next vehicle needs.

Ch
Review №81

We bought a 3rd vehicle for home and Derek was great . He greeted us and got us into the vehicles we wanted to test drive right away.Once we made a decision on which car we wanted the process was flawless and quick, even though we were shopping on a Saturday. When we are in the market for another vehicle, we will come back to Weeks Preowned.

Da
Review №82

Excellent service at Weeks Pre-Owned! Purchased a new used car for my wife and they made it easy!

Ch
Review №83

I went to Weeks to buy a certified Pre-Owned Audi and had one of the worst experiences by far at the dealership. Bryan LeBlanc was my salesman and upon asking for information on the warranty and asking for something in writing, he produced a piece of paper where he handwrote the details of the warranty. Upon putting down a deposit and taking more time to do research I asked for a warranty in writing and was emailed the same document. I went to another dealer and was given the warranty information from Audi immediately when I asked. When I called to talk to Bryan or Joe the sales manager they were never available and would return my call usually 2-3 days later and but would not have the information I asked them to provide. I called back to get my deposit back and I was again given inaccurate information. I was told by Bryan that they would process the refund the next day which I came to find out from the finance department that was not possible and could not be completed for another 3 days. The reaction from them when I stated that the lack of transparency about the warranty and providing information at an accurate time was important to me when I am looking to purchase a car was that they were surprised that a lack of transparency was enough for me to walk away. I would not recommend this dealer to anyone and will never go there for a car

Ga
Review №84

They make you feel welcomed and that they actually want to earn your business.

Se
Review №85

These guys are amazing. They supported me througout the buying experience and made my Audi purchase a memorable experience. I look forward to many years with my Certified Pre-Owned Audi Q5 as I am sure many others will experience the same. I highly recommend these people if you are in the area or find one of their offerings online. Thanks again for such an amazing experience!!!

ni
Review №86

My Salesperson Derek Smith did a fantastic all around job. I live on Long Island and Derek facilitated the entire purchase over the phone and via email. He answered all of my questions and was a pleasure to do business with. The finance guy, Dexter was able to show me some additional options i did t now we’re availible to me, and one of them made total sense. I would reccomend both Derek and Decter to any family or friends in the market. Thanks again guys!

Pe
Review №87

I bought my certified 2014 VW Tiguan in April. Good customer service until I found out this month (August) that my brakes were rusted and need to be replaced (only 4 months). Weeks refused to replaced them without charge (estimated cost $1,000). What does certifiedmean? My phone calls and email were not returned. I am an unhappy customer and will not recommend anyone to this business!

Sa
Review №88

After obsessively reading car reviews for a month, narrowing down my selection and visiting several other dealerships, I can honestly say that meeting with Daniel was like a breath of fresh air: yes, I knew he wanted to make the sale, but his approach was more like a counselor trying to work with me than that of the dreaded used-car salesman pushing to close the deal. But then again, Weeks Pre-Owned Center doesn’t sell just any old used car, they sell only the highest quality pre-owned vehicles, and their professionalism perfectly suits the higher-end makes they sell. I had to do a little bit of financial juggling between accounts and knew that this would take a few days, but Daniel, knowing how much I loved the car, eased my mind when he assured me that the car was indeed mine with what I had put down. We juggled funds considerably more quickly than expected and called Daniel Monday morning, saying that we were on our way to pick up the car, about three days earlier than expected. When we arrived, the car was in the bay receiving its final checks and cleaning, and we completed the sales process with Daniel and Jenn, the finance manager. Again, all went smoothly, with all questions being answered, and none of the pressure normally associated with purchasing a car. Before long, Daniel was out showing us all the functions and features of my new car. We drove from our home in Pennsylvania to Weeks in Connecticut, something I never thought I would do to buy a car, but I would do it all again in a heartbeat. This is the first time in all my years of buying cars, mostly new, that I can say that the experience was pleasurable. Thank you, Daniel and Jenn, for your courtesy, and your professionalism in making me one very happy Volkswagen Eos owner! BTW, this car is absolutely fantastic! :-)

To
Review №89

Weeks was great, Walking in Steve immediately asked if we needed assistance, even though we came in around closing time, I told him exactly what I wanted and he showed me 3 options in my price range, I decided on one, came back again on Saturday and drove it home a few days later. He always remained positive and very helpful, He was very knowledgeable about all 3, different, vehicles he showed us. The delivery process was quick and easy. Anthony in Finance was great he was very helpful and very nice as well. They both were constant contact with me the whole time to go over any little hiccup. And called me after it was delivered to make sure I didnt have any questions or problems. The only thing I found a little odd, was out of the 3 times I was there, the manager never came over to introduce himself. Other than that I love my car and im glad I chose Weeks Pre-owned and I got the opportunity to work with Steve. Thanks Again!!

Ja
Review №90

I couldnt be happier with my experience, Bryan Leblanc did an excellent job creating a comfortable, low pressure buying environment and my girlfriend and I drove away thrilled with our new cars!

Be
Review №91

Bought my 2014 pre-owned Subaru Impreza here. Great experience, Stephen Mortati and his associates were very friendly and receptive. Not once did I get the vibe that I was being duped or shmoozed in any way, Stephen was very down to earth and easy to work with. We pointed out a few small scratches on the sides and back of the car, and Stephens team had all of them buffed out before I picked the car up. I cant even tell where they were anymore. Thanks guys!

Ke
Review №92

This is my second car I have bought from Daniel Putzig at Weeks this year. I bought a Jetta last year from Daniel and it was such a great experience that it was a no brainer when I needed a second car that I would go right back to Daniel. Daniel by far is the best dealership employee I have ever dealt with. He made my car buying experience effortless and quick. I was in the dealership maybe 30 minutes to complete the buying process, He is honest and got me in the exact car I wanted. I cant thank Daniel enough - I love my car!

Ro
Review №93

It was my 4th pre-owned Audi from Weeks and this is the best one yet (2012 A4 quattro). Rich was very responsive and incredibly helpful. Sent email on a Sunday, drove the car and closed the deal the next day. Price was very fair yet still negotiable, felt like a win-win. Highly recommended!

Gl
Review №94

This is the pre-owned division of the Weeks Auto group that includes Danbury Volkswagen, Danbury Audi and Danbury Porsche. They sell all the certified and pre-owned vehicles from those dealers. I went in to find a CPO Audi and worked with Bryan LeBlanc. He was fantastic. Even though I was not able to find a vehicle that I wanted and ended up buying a new A4 from Danbury Audi, I would recommend this place for your pre-owned/CPO needs. Go see Bryan. He even wanted to see my new car after I picked it up!

Ke
Review №95

Bought a certified preowned 2013 Jetta from these guys. The car had low miles and drove well except for a rumbling during braking. I called them a day later and said I would buy the vehicle if they addressed the braking issues. When I arrived, they said the braking issue was fixed. I test drove the vehicle and it appeared that the issue was addressed. Four days later, I am driving the vehicle and 3 things happen: the EPC light turns on, the check engine light comes on and the rumbling on the brakes is heard again. Living 1 hour away from Weeks and having no confidence in their service department, I take it to the service center in Stamford. There, they identify the EPC issue as a spark plug and wiring issue. Then, they find an engine gasket leak and a radiator hose leak. All of these are covered under the preowned warranty. But, they also find that the back rotors are extremely corroded and need to be replaced. Rewind back to the sale of the car... where they touted their 112 point inspection... including item 69 attesting to no brake noise, line 83 attesting to no engine leak and line 85 attesting to no radiator leak. I contact Weeks after I figure out the issues. You would think if they had any level of customer service, they would fall on their sword and eat the service cost. Not so much. They wanted to pay for half of the service costs. Call me stubborn... I told them to keep their money as they would not be able to buy my satisfaction unless they paid for 100% of the repairs. BUYER BEWARE. These guys have no integrity and no customer service after the sale.

Ju
Review №96

I purchased a 2016 black metallic Audi A3 on 10/11/16 from Bryan LeBlanc. I havent experienced better customer service at any dealership Ive been to. Bryan went above and beyond to help me get into the car I wanted and love. He is very knowledgeable and always made himself available when I had questions about the car I was purchasing. Bryan is extremely kind, funny, and truly cares about his customers. He was sweet to my mom and that meant a lot to me. For this reason, I decided to go with Weeks Pre-Owned Dealership, which is an hour away from my house, instead of a dealership that is about 5 minutes away from where I live. My mom bought her Audi A4 from Danbury Audi a few years ago and she received good customer service as well. I would recommend my friends, family, and anyone looking to buy a high quality car to go to see Bryan LeBlanc at Weeks Pre-Owned. You wont receive a better car buying experience anywhere else. I cant say enough about how wonderful Bryan LeBlanc was to my family and I throughout this process. If I could give him a million stars, I would!

Gr
Review №97

Mis represented the vehicle. Also, car dot com had wrong model associated with car. Was told that the car was clean, no scratches or dents, needed nothing. Drive 2 hours to find out that there was a 2 foot long scratch on the molding near the bottom of the vehicle and the steering vibrated most likely due to the rotors in need of replacement. Arrived at dealership, person who we spoke with wasnt there as he said he would be. Very Disappointing! Wouldnt recommend them whatsoever.

Ja
Review №98

Well we decided to buy a used car as we were in need of a car ASAP. the salesman was great and even though i had so many issues with VW touareg at the dealer there I was rest assure this would be different. Well not so. We bought our 2009 Audi A4 with 79k miles out of warranty blah blah and i did not go with the aftermarket warranty. Car was super clean and I kept asking if this car would be good for a few years . Oh yeah these are great never any issues. Well first day out tail light blew. no biggie then issue with key insert for starter. They did replace it. I notice vibration at higher speeds and they checked and low and behold. No issue what so ever sir. Ok. must be my imagination. Few months later I get engine light. Low boost on the turbo. Oh great. clear the code then its fine for quite a while. So few mths later i get tired of the vibration and have a tire place look at balancing. All 4 rims are bent pretty badly. WOW. not by me I only drive it. So I just have to deal with it. Almost a year after buying the car. I go to work and notice no turbo power. No engine light either. Odd to say the least. I find out turbo is bad and also my engine has been burning about a quart of oil every month. Well here i am again screwed over by WEEKS AUTO. gotta go spend 1000s to fix a car i just wanted to get buy with for a year or two. Oh i paid about 18k for this also. Dont buy from this place as they dont care. I tried to mention a few issues right off the bat but they said there is no 30 day warranty it is as is car. State of CT doesnt say so.

An
Review №99

I had a great experience with this dealership & Steven Ferraiuolo. Not only did I get a wonderful price on a beautiful car but I also got a very professional experience from sales to financing. I live & needed to title my car in another state, something I knew nothing about & dreaded. But, with the expertise of Steven & the rest of the Weeks Pre-Owned team, I was guided through the process & had my states registration in my hand at the timeline I was given. I will definitely be more than happy to work with Steven & the team at Weeks Pre-Owned again & will absolutely recommend them to others.

Ri
Review №100

Although the deal I wanted did not work, Bryan responded back within seconds of my internet request and was very helpful. I will use them in the future to buy or lease!

Information
36 Photos
100 Comments
4.1 Rating
  • Address:94 Mill Plain Rd, Danbury, CT 06811, United States
  • Site:http://weekspreowned.com/
  • Phone:+1 866-769-5560
Categories
  • Used car dealer
  • Audi dealer
  • Car dealer
  • Volkswagen dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Similar organizations