Purchased an RX350. Was told the vehicle had rear rotors turned. Took to our mechanic. He turned front and back rotors. Told us back rotors were worse than front.. called our sales guy, Stacy. Said they would pay half. Im still waiting on the check.... two months later.

Good selection of used vehicles. Stacy was very helpful.

Lexus of Dayton customer service is amazing. Stacey Ferreck and Travis Himebaugh were super helpful and made our buying experience fun and memorable. We are very happy with our purchase!

Went with a friend to get a car. Clean dealership with very decent cars and reasonably price. Salesman was a great guy but the finance manager (F&I), was a fast talking lying POS.Not going into details but read everything before you sign because those numbers will change on the contract and dont let him push you into buying anything you dont want or need.

I purchased a used vehicle from this business a couple weeks ago. It was the most remarkable purchase experience ever. I have bought many cars at my age but, this was by far the best salesman, finance manager (Holly) and over all car lot Ive had ever done business with. The dealership itself is extremely inviting! I have never been offered snacks and refreshments before going in to the finance office!! Jason Mann, my salesman was extremely knowledgeable and as thorough as they come. I pulled in after a long days work and he had the vehicle I was interested in warmed up and ready for me to test drive. I was fairly certain when I got there that was purchasing. Finance was ready to go and I was in and out quickly, yet with nothing left uncovered. I would highly recommend anyone ask for Jason! You wont be disappointed! During our test drive I felt very comfortable with this young man... it was like we knew each other for years. I will definitely keep in touch! #TeamJasonMann :)

Excellent customer service, the best experience from the financial advisor and Jason my sales team member

I have been car shopping for months and visited a dozen dealers from different brands and even different states. Car shopping can be exhausting. I ultimately ended up going with Lexus of Dayton. I worked with Jason and had a great experience. There was no pressure. They were reasonable with their pricing and you can’t beat the warranty. More so, I would say they actually went above and beyond to take care of me and make sure I was happy with my vehicle, something I don’t think I have ever been able to say about a dealership before. For most of us, buying a car is a big deal both financially and as a life event. You want it to be a good experience, not a bad memory or a mistake. This was certainly a good experience. The sales manager was also helpful. Based on how this experience went, if I need a car in the future I would definitely work with Jason and Lexus of Dayton again. To those of you out there shopping, best of luck and hope you find what you are looking for.

ERIK for his technical IT help and setup was great!!and Jason did a great job helping us as first time LEXUS purchasers. Thanks to both!!

Wow, what a great experience! I live in Fl, just happened to be in Dayton checking on family. Bored, decided to do some car browsing. To my surprise, they happened to have the car on my list- the LC500. It was in pristine condition with low miles, but it was the professionalism, the easy going disposition and the Lexus knowledge of my salesman-David Phillips that made the sale! He didnt overpromise nor try high pressure tactics. He along with Manager-Jeff Miller, did everything in their power to make sure pricing was fair and the whole experience was effortless!

The sales man & woman was good and very nice. A little one the high side of pricing.

Great service. Wonderful people. Looking forward to driving our new SUV.

Highest praise for Jason Mann and the entire team at Lexus of Dayton Pre-Owned Center! As our salesperson, Jason was gracious and helpful. He went out of his way to make us feel like a priority. There was no pressure to buy a car and we were able to complete our purchase in a low-stress, friendly environment. Everyone at the dealership was so kind and went out of their way to make us feel welcome and satisfied. Jeff Miller came to check on us and chat with us several times, making us feel valued while we waited. Travis Himebaugh walked us through our financial purchase and helped us to understand every decision we made. It was an excellent experience from beginning to end! We live about an hour south and I will happily drive to Lexus of Dayton again for all of our future car-buying needs.

My wife and I purchased our 2nd RX350 from here yesterday. Both purchasing experiences were streess free.The sales people and finance department are professional while extremely courteous. Im sure we will return here for our next Lexus purchase.

Amazing customer service! Not pushy, very knowledgeable. Will go back next time I need a new car.

I saw the car I just may get!

Worked with Jason, Jeff and Andrew over the course of 3 days and they were great to deal with and upfront about everything. I have bought from a dozen dealerships in my life and this place is the best Ive worked with and these guys are second to none. Highly recommended. LIFETIME ENGINE AND POWERTRAIN WARRANTY WITH EVERY VEHICLE AT NO COST!! If you have good taste and are looking for a new/used car then do yourself a favor and stop in here. Low pressure professionals who truly want to earn your business for life. Will be back for sure.

Had an incredible experience at this dealership. Jason Mann was tremendous in accommodating my needs. Even when they did not have the car that I wanted, he did not try to sell me another car but made sure to contact me when the actual car that I wanted was available. He checks on me regularly to see if the car is doing well. I absolutely recommend you to ask for Jason when next you visit Lexus of Dayton. You won’t regret buying at this dealership

Visited this location to test drive an RX 350 tonight and was supremely disappointed by the professionalism of the sales person we had. He spoke poorly of multiple other dealers, boasted about how many cars he sold in the last two months (and how he already met his quota), and disparaged the car that we showed up in. This soured the whole test drive experience, for what was a rather nice vehicle. After returning with the car, we got the classic, sleazy, hard sale tactics even after clearly telling the sale person and manager that we were not going to buy a car tonight. I will not be going back.

When you hear Lexus you think quality, expensive cars and all around a great experience. My trip over there werent any of these... Its just another used car lot. The financial department is where my experience earned this place a one star review. I was told it had a lifetime power train warranty... Nope? Then this guy did everything he could to get me to sign up for a $2000 warranty. Pushy sales man. And I recently found out that he didnt even contact my preferred credit union for the purchase. Which has a way lower interest rate. Good luck if you decide to deal with this place.... I dont recommend trying...

We visited Lexus pre-owned center the first time on Friday November 22, 2019, We test drove and purchased a 2010 Chevy equinox. Just something for the next few years. The night before Thanksgiving we pulled the dipstick to check oil levels in preparation for travel. Milky dipstick. BIG RED FLAG. We bought the car as is, but gave Lexus a call, as we had only had it for very few days. The Manager, Jeff Miller paid for a tow and got it in the shop to be looked over. The mechanics later found “significant metal shavings in the engine”. That car was on borrowed time. We were extremely upset. Jeff and our sales guy, John Grant worked with us to get us into something else. They took that car back, canceled that loan, and helped us get into something else. Our upgrade has a warranty, newer, and less miles. We spent more than we wanted, and will be paying over a longer term, but they didn’t have to do any of it. They could have just let us sit with that car since it was “as is” and washed their hands of it, but they didn’t. They did the right thing, and helped our family. Those are the people that have my business, and hopefully can help you determine if they have yours.

Jason Mann was very pleasant and worked hard ensure that we were happy after purchasing the Nissan Rogue. I will definitely come back to see Jason when purchasing my next car!! Thank you!

Awesome experience, Jason and Jeff were awesome....thank you for all your help!

I highly recommend Lexus Of Dayton Pre-Owned. We ended up buying a suv for my husband and the ES 350 for myself . Truly the best experience we have ever had ! Todd Swartz and the whole team are great to work with . 💯 satisfied.

Excellent place to purchase pre-owned Lexus

Earlier this year I bought a second hand car from you, and I am highly disappointed that you mislead my wife and myself. Ill never buy another car from this dealership again and will never recommend it to anyone.

Lexus of Dayton has a long tradition of excellent service. I was able to purchase a great preowned vehicle, for a great price. Dave Phillips and Mathias Glaser are seasoned,polished professionals and were a pleasure to do business with.

Very respectful customer service!!

Showed up to test drive the vehicle and they already had someone driving it

Bought my first Lexus RX350 here. Excellent service and excellent follow up. Treated like royalty during scheduled maintenance appointments also. Returning soon for my next one 😊

We had a great experience when buying our next car. The car had an unexpected defect, but the sales team came to our home (70 miles away) and picked it up, fixed the issue and then brought it back! Everyone at the dealership was friendly and helpful. We will definitely visit this dealership again.

Great; five star service, efficient and professional car buying experience. Understands the pre-owned market and provides transparent pricing - will recommend to family and friends.Purchased my Lexus last week and am completely satisfied. Thank you to my sales consultant, Jarred Stull.

Nice people facility is clean I no longer have A Lexus as I went to the dark side and bought a BMW.

ZERO STAR.I wouldn’t recommend you to visit this dealer for many reasons. I went to this dealer to see a car I am interested in. After I test drive it, the guy told me that they have something called pre-qualification or pre-approval without an impact to my credit. Unfortunately, it was a hard pull while I was trying to rebuild my credit. I spoke with them over two weeks, and the financial manager assure for me that he will write a letter to remove this hard inquiry by yesterday. When I call his number the, they informed me that he is in vacation. I am so disappointed with this kind of treatment. They don’t respect customers when it comes that they are in mistakes, but don’t want to admit it.

I am an auto transporter i transport cars to Dayton area, its a shame that whoever is handling transport at your lexus dealer are not doing their job properly and offering very low rates for your vehicles to be transported, junk yards are paying more than you are... you need to take care of that asap..

Very detailed and efficient

Very nice dealership selling quality pre-owned cars at competitive prices. The associates there to assist you with your purchase are top notch in every way.

Lowest prices on used Lexus of neighboring Lexus dealers.

Excellent Lexus Dealer! They provide first class sales and service on your vehicles. I have been a customer for over 17 years and purchased over 12 cars.

I had a great experience their financing was easy breeze. They took really good care of me with my pre owned. Lexus SUV .I only drive Lexus. I am truly in love with this new one financing manager for a pre-owned .is the greatest and the worker there Barry was excellent they are very helpful it was worth the drive to Dayton, Ohio from Elyria, Ohio I will be buying my next Lexus from them in the future I give them 10 stars

Quick to help and very professional. White glove service and no pressure sales. Quick shoutout to Bryan Frantz on all accounts being a huge asset to the company. Thanks!

Completely unprofessional. I sold my card to this dealership and was told they would remove my plates and keep for pickup. When I returned to pickup my plates they were “tossed.” Completely unacceptable.

Helpful people, no intimidation techniques, Mike Brooks was amazing .. definitely quality dealership

Excellent service. Transaction couldn’t have been easier.

Helpful and knowledgeable staff. Treated me like I was buying a new Lexus even though it was an older used car.

Went to sell my used car to them and the manager was super honest about how much they would give me and what I could get for it on the open market. Sold it the next day for twice what Lexus offered thanks to the used car manager

Very classy dealership, friendly staff!

Everyone there was very warm and welcoming, very nice experience.

Had me in a Porsche no problem!

Wonderful experience with friendly knowledgeable staff.

Come buy here we have any car you need

A great experience

By FAR the worst Lexus Dealership I have ever dealt with! Steer clear of this place at all cost.

Nice, friendly, helpful and fancy.

Great cars and excellent service.

We bought a used car there.

Very disappointed really let me down on car purcjade many hidden defects

Nick in Service is consistently perfect!!!

The best service

Great service and low pressure

Quality service

Typical car dealer

Talk to Barry