I just wanted to see the frames. They require you to fill out a form asking you if you are vaccinated. I appreciate the efforts to have a safe environment, but asking for that kind of information seems very instrusive.

GREAT CUSTOMER SERVICE!!! I am from Houston here on a family medical emergency and tore my contact lens. I needed a pair just to get me thru the rest of my stay here. I called several other offices in El Paso, no one wanted to help and wanted to only sell me a box. El Paso Optical were quick to help and even said “we should have them in stock come on in and we will take care of you”. They are the best!! Thank you El Paso Optical you guys rock!!

Awesome staff! Great doctor! Takes his time in explaining any issues and is super awesome with kids!

The staff at El Paso Optical Center is very caring and super nice. They take the time to explain things in detail. Awesome Job!

I love Dr. Ekery and his staff! They are a professional and caring group! I was being seen by Dr. Ekery for my appointment and Dr. Lambson even took the time to sit and speak with me during my visit. They are all wonderful! I recommend them to all my friends and family!

The worst customer service ever experienced. You end up waiting over and hour past your scheduled appointment. Then they sit you in the room and leave. All the staff does is walk around doing nothing.

Great service. Thank you

I should have posted this review 5 years ago when I had my Lasik Surgery done by Dr. Ekery. Im not one to make reviews, but I suffer each and every day with blurred vision, halos, and double vision AFTER my surgery and paying thousands. I went in to Dr. Ekerys office with decent vision except I couldnt see up close that well. I was 22 years old at the time. Dr. Ekery performed the surgery and after he was done he informed me that it was the longest hes ever had to leave a laser on someones eyes. I was told to go home and rest, my eyes might be sore for a couple days, but my vision should be better. I went home and rested. When I woke up, I couldnt see. Everything was so blurry, way worse than what I went in with. They told me to give it a few weeks. I went back in and they told me my bad vision was a result of dry eyes and that I needed plugs... Ive never had dry eyes and Ive lived in dry climates all my life. I was given a free pair of eyeglasses and told to wait a year for my vision to get better. It never got better and by that time, I had relocated out of El Paso. They were not willing to fix their mistake, and Ive been told by other doctors that he overcorrected my eyes. I would NEVER recommend anyone to this office or Dr. Ekery! Do your research, go to someone who is much more reputable and knows what theyre doing. If he ruins your eyes, youre out the thousands you paid for it here.

Very friendly and very thorough, thanks one and all.

Very good service, good price and very good variety of styles in glasses, if I return 👍