user
Auto Hail Repair Team
3112 Garden Brook Dr, Farmers Branch, TX 75234, United States
Appearance
Auto Hail Repair Team
Comments
Ke
Review №1

We were referred to Eddie and Juan by a friend and they were amazing! Super informative and attentive to my husband and I. Answered all of our questions and helped us throughout the whole process. Expectations were 100% met and our car looks brand new like nothing ever happened to it. Will most definitely be recommending our friends and family here! Thanks so much Eddie and Juan, again!! (:

Ke
Review №2

I cant say enough good things about this company. I used them for hail damage repair. After having a horrible experience with another company when getting my wifes car repaired, I was given this companys info from a friend. These guys take what they do seriously. They handled the entire claim process with my insurance and had my truck back to me in exactly 1 week. I could not believe it when they called and said my truck was ready. I thought there is no way they could have it done already. Sure enough when they brought it to me, it looked like new again. Thank you to this team for doing such great work and also being a pleasure to work with. I Highly recommend them!!!

Ka
Review №3

I was recommended by a friend who used their service and I can tell you I am so glad I decided to use them. Ricky Ford, Operations Manager explained to me how it works and pointed out all the hail damage I did not see. He went above and beyond to ensure I was comfortable and knowledgeable about what the next steps were going to be.I was given a loaner car as well so I was not inconvenienced while my car was being repaired. I would highly recommend Auot Hail & Collision for all your body repair needs. I have referred so many of my friends and they all thanked me so much for the recommendation.Thanks again, Ricky for excellent customer service and professional expertise. Its refreshing to know there are still great service professionals out there.Kandi Williams

Ch
Review №4

Great company and service! They were able to fix all dents from my car in a matter of days and provided me a rental right directly to me. 10/10 recommend this to everyone!

De
Review №5

Terry was able to walk me thru the entire process with ease. Him and his team did an excellent repair job. Would recommend again any day!!

Sy
Review №6

Love the results on my car. Looks brand new, thank you! Ricky was awesome

Je
Review №7

Shana with the auto hail repair team was great to work with. My bmw looks like new! Couldnt be happier with the service quality and convenience the team offered.

Ka
Review №8

Shana was amazing! Came to pickup our cars for hail damage repairs and delivered us our rentals! Car was brought back in 3 days spotless and could barely recognize it because it was so clean! Very friendly and efficient! Highly recommend!!!

Ja
Review №9

My dodge charger was in bad shape. The hail damage and few cosmetic damages were so awful I was embarrassed to drive my car. Ricky saw my car gave me the details on what damages the naked eye missed. They offered a loaner and Upon fixing the hail damage returning my car back it looked showroom ready I couldnt believe the amazing job and detail they put into my car. Definitely recommending this place to everyone and they deserve 10 stars.

Br
Review №10

Mike G. was awesome. Very good with communication, made the process quick and easy. My car looks awesome! I would absolutely recommend!

Ro
Review №11

The service was excellent; they rolled out the red carpet and returned my vehicle in a timely manner. Top notch - 5 stars x 2!

Ch
Review №12

Shana and team did a fantastic job with my truck on a paintless dent repair and made the process with my insurance super easy. Will definitely use them again!

En
Review №13

Ricky hooked it up! A good friend recommended him and now I see why. Very fast and professional service. Look forward to working with him again

La
Review №14

By far the best service I have EVER received ! Short turn around time and always kept informed on the status of the repairs.No reason to go anywhere else.

Mi
Review №15

Shana and her team did an awesome job on my vehicle, they were quick and professional. Im happy with the job they did.

Na
Review №16

This was the best insurance experience i ever encountered.. it literally as simple as they say it would be.

Wi
Review №17

My guy Eddie HOOKED MY CAR UP. I suggest this place to all my friends. I took in a beat up camaro and didn’t even recognize my car when I came to pick it up that’s how good it looked. And it was even detailed on the inside! I love this place

Ju
Review №18

Best service! Got everyone in my family taken care of in a timely manner, 10/10 service. Went beyond my expectations getting all cars fixed. Definitely would use them again and recommend all friends and family to using this service.

Ju
Review №19

Awesome hail repai team, had my car back in 3 days. Shana was Awesome and helpful. Look her up for your service needs.

Vi
Review №20

Mike did a great job getting my toyota corolla fixed. Thank you!

Ch
Review №21

Shana really did a good with taking care of my car repair and she brought a rental to my and take my car for a repair.

Je
Review №22

Had some hail damage, Ricky picked up my vehicle and when returned it was in pristine condition. I highly recommend Ricky Ford for vehicle repairs.

Re
Review №23

Mike did a great job with the car. Excellent service.

Al
Review №24

My car was trashed during an hail storm. My auto deductible is $1000 & needless to say I was very upset. Eddie & Juan with Auto Hail Repair Team got me a rental & took my car in fast & returned it quickly looking brand new & completely waived my entire deductible. Literally zero hassle or stress & I was quite skeptical that my car would ever look the same. I highly recommend Eddie & the Auto Hail Repair Team .

Mi
Review №25

Juan was great help!!! He kept me updated through the whole process so I was always informed and my car came back looking new!

De
Review №26

Very great customer service. Good work and speedy repair. 👍

Ev
Review №27

Shana made everything such an easy process!!! Great to work with, great quality and easy to work with! Shana helped me by filing the claim, getting my rental and just making the whole process smooth and easy!! Would recommend to anyone looking to get hail damage repaired after all the storms this year!

Sc
Review №28

Great service, fast and friendly. Did an excellent job fixing hail dents on car. Brought me out a rental to my house and in a few days had my car fixed. No hassle with insurance company.

Ra
Review №29

Shana with Auto Hail Repair is awesome, professional and personable! She stayed In constant contact with me while my vehicle was being repaired and she made the whole process effortless and worth it. I 100% recommend Shana and her team for auto body repair!

Ke
Review №30

Shana approached me while I was in my yard! She was very informative! Had valuable information on how everything worked! She took great care of us! We go a nice rental, car was taken care of & we received a compensation!Thanks Shana, we will be using you in the future if need be

Je
Review №31

4 weeks agoMy first experience at Auto Hail Repair team was nothing short of excellent! From booking the appointment, getting a ride to work from them and receiving text/e-mail updates (with pictures!!!) as they performed the requested services the entire experience was so wonderful. I just recently moved back to the city and was looking for a small town auto shop feel that I grew up with. Not only do I like supporting local, but I feel equally as supported going with a shop like this one.

ja
Review №32

I can’t say anything less than impressive work and over the top service from Ricky Ford and his team. I’ve been searching for a local business to fix the hail damage on my Lexus and came across Auto Hail Repair Team. From reading other customers feedback on Google and the 5-star rating definitely didn’t go unnoticed, I decided to give them a call. Ricky made the process so fluid – we set up an appointment, he came to pick up my car from me (while I was at work), arranged a rental vehicle, and delivered my car back to me all within 24 hours. My Lexus looked brand new like I just bought it off the lot!! It’s been a week and she still looks fantastic. I couldn’t have been more pleased with the results – HASTA LA VISTA, HAIL DAMAGE!! I 100% recommend Ricky and his team at Auto Hail Repair.

El
Review №33

This is a great company that does quality work and the customer service on top of that is some of the best. Gloria is awesome, shes super nice and helpful! I would recommend them over any other hail repair services!

om
Review №34

Im very pleased with my experience.My car looks brand new! The customer service was very professional.

Lo
Review №35

Shana with auto hail repair team made my claim for hail damage very easy! She took care of everything for us. She helped with the car rental and even picked up my truck from my home and brought it back. I recommend them for any hail damage repair.

נט
Review №36

I had a cracked windshield, Rick first my hall damage, replace my windshield. Amazing service, highly recommended 👍🏻👍🏻👍🏻

Gl
Review №37

From the moment I walked through the door, I felt welcomed and knew I was in good hands. They did an excellent job with the repairs. The car literally looks brand new. Did I mention how fast they were too?! 10/10 recommend!

Co
Review №38

The team gets a BIG THUMBS UP from me. Easy to deal with, they picked up my car and gave me a safe, clean and nice car to use while my baby got the hail damage removed. When my car came back, it looked brand new! Ask for Ricky !

Ha
Review №39

Auto Hail Repair Team is a service that other companies just can’t compare to. They’re extremely reasonable in their pricing. They’re extremely ready to work with you on a time and location. My favorite part of the whole experience is how kind the employees of Auto Hail Repair Team is. They don’t question you and they don’t try to overpower you in their knowledge. If you have any questions they will answer accordingly in a way that helps you and doesn’t make you feel dumb.

Mi
Review №40

The experience I had with getting my car repaired and back to me was by far the most professional I had ever delt with. Shana was really on point with the whole experience as far as keeping me up dated. Over all these people get 100%.Perry M

Co
Review №41

One of the best choices I made when it comes to fixing my cars hail damage. Ricky made it so easy to get my car repaired especially with my hectic work schedule. My car looks brand new and he even dropped it off for me when my car was done. I definitely recommend Auto Hail Repair Team to anybody who needs their car repaired.

Ma
Review №42

I had collision and hail damage. They took care of me and got it all taken care of! Excellent service. Highly recommend!!

Ar
Review №43

Shauna was amazing..she was reliable and quick to have answers..I had several vehicles for them to repair and the team did a fantastic job..I will continue to use them for any of my dent issues...great job guys!!

De
Review №44

I was side swiped on the right quarter; somebody backed into my car. I also had hail damage all over my car. They came and picked up my vehicle and their team took good care of me. If anyone has hail damage or any type of accident, give Ricky at Auto Hail Repair Team a call!

Er
Review №45

Shana was very professional and I referred two people. My Infiniti Q60 came out perfect and so did my uncles and friends vehicle.

Fe
Review №46

Eddie hooked me up so good I will never switch up on him or his company ! Highly recommended

Da
Review №47

I got my car repaired with these guys back in January and they did a phenomenal job. Good communication throughout the entire process, I really didnt have to do a thing. Ricky came to the house with my rental, and collected my proof of insurance and 10days later my car was home and dent free. They even vacuumed and cleaned the car up for me! Best auto repair experience in the DFW.

Ra
Review №48

Auto Hail Repair Team made my truck look like new again with speedy service, would highly recommend. Ask for Shana!Symatris Ford

Ly
Review №49

Shana did all the leg work for me. She even picked up my car, and bought to me at work! Great working with her.

Ad
Review №50

Had a really good experience getting my car fixed with them. Stress free and easy.

Ky
Review №51

The customer service here is great!!The work done on my car was superb and it looked as if the damage never occurred. Walked out of there feeling like I had a brand new car again!!

ja
Review №52

My car looks brand new all thanks to Shauna again thanks so much

Fr
Review №53

Did my Girlfriends car and got her a rental. Even detailed the interior. Ricky was super professional and walked us thru the entire process.

ja
Review №54

I know some of the people at this establishment and they are great and super friendly!!!

Ha
Review №55

The deductible is paid for! The customer service is excellent!

Ja
Review №56

Great customer service very professional

Ly
Review №57

Thank you Shana for all your help! 🙂

Dr
Review №58

Great customer service, also!

An
Review №59

Service was good

Information
15 Photos
59 Comments
5 Rating
  • Address:3112 Garden Brook Dr, Farmers Branch, TX 75234, United States
  • Site:http://autohailrepairteam.com/
  • Phone:+1 972-267-3677
Categories
  • Auto body shop
Similar organizations