I was told that my tire would be looked at while I was getting my oil changed by the tire guy. After I got my car they said they looked at my tire nothing was wrong but I had specifically expressed my tire kept running out of air. Nothing they found nothing. I then took it over to tread works where it took them less than an hour to remove a nail and path the whole in my tire. I was very disappointed that when I spend a lot of money on my car from this dealer ship they can’t even find the problem and them just skim over it. The service could have been a lot more attentive.
We waited 3 hrs for a oil change every one was nice, Im on oxygen and I ran out. The person told me 45 minutes. I appreciate the free oil change, and our but u need to hire more ppl. I live hr away from there but yikes three hrs. Not right
Jeremiah in service went way beyond to take care of my F150.Bob in sales has always been amazing. Thanks guys. Mike Ziems you have an amazing crew.
Made me wait too too long!!!!! Smh. The lady was nice tho. Clean and nice tho. Wait was long!
Friendly staff. Vehicle buying was very good. Our Sale man Bob was awesome. No pressure jst good sales person.
Salespeople here are nicer but they rather sell you the pre-owned vehicles. Had a better experience than web on San Juan Blvd.
I always have an issue when I come here the first time I took my vehicle in for a service appointment at 7am they didn’t get to my vehicle later in the day and I had waited in the lobby the whole entire day until closing with no input about the issues with my vehicle or how long it’s gonna take. Today 4/1/21 1pm I took my vehicle in to find out the issue with my vehicle I had 4 people ahead of me and I waited 2 hours for them to tell me they can’t get to me because they were closing at 6pm with that said there was like already 6 people behind me waiting but nobody told them that they couldn’t get to them because they were closing at 6pm and that there is 4 people ahead of them. This place doesn’t make any sense.
I spent years owning a Chevy and spent way too much time in the service department. I drive a Ram 1500 and finally bought my wife our Ford from Carol last year. I honestly havent spent very much time in the Ram or Ford service department but with my recent visit to Ziems Im convinced that my next pickup will be an F150. Great service and they do much better than the local GM dealerships and way better than the RAM dealership. Thanks guys! Every interaction with your dealership has been superb!
I bought a vehicle from Ziems ford and Mark Wilson really helped me get into a vehicle with low miles and just a great car. Thanks to the manger there, and Mark Ziems as well for all you did to help me. Thank you. Very nice and reliable people!! I recommend you buy your vehicle there.
Great place, just hard to get appointment
Awesome people and service. Got me back in road fast
Great staff. Love my new car!
Service department sucks. Truck has been there for a month now and nobody calls me back to tell me whats going on. Left several messages too.
I have been a loyal customer of Ziems since I bought my 2006 F-150, in 2006. Since then, I have been very pleased with every aspect of sales to service. Everybody that I have dealt with is very helpful. I enjoy the fact that I can go to the quick lane as late as midnight and get an oil change. I also like that the service department is very proactive in listening to any concerns I may have and correcting any issues I have in a prompt and courteous manor. For me, the best experience I always have is in sales. Rhonda McDaniel has always been my sales associate since the beginning. She is excellent at listening to my needs and concerns. I never felt any pressure and have been very relaxed through the whole sales experience. I really cant ask for more! I will definitely continue to do business with Rhonda and Ziems in the years to come!
Amazing experience the first car 7 months ago. Went back in and it was a terrible experience, was told by salesman they screwed us on our car and wouldnt give blue book for our trade in
Great experience buying a car
We have been Ziems customers for many years and have never once had a bad experience. Our salesperson is Rhonda McDaniel and she is the greatest! Always treats us like family and goes out of her way to ensure we get the best deal. We Love Ziems and wouldn’t go anywhere else for our automotive needs.
Carlos, helping others like family he always has
Rhonda McDaniel is AMAZING!!! She has not only assisted me in making sure I got just what I wanted but also my grandparents. Her patience & work ethic are hands down what will keep me coming back.
I was looking for a modestly priced vehicle to replace my pickup truck which broke down. Rhonda McDaniel went above and beyond to find a vehicle to meet my needs and price point. She eventually found me Ford Escape which was perfect! She also provided great follow up service and was helpful throughout the whole process.
Rhonda McDaniel at Ziems is amazing! I got my first Ford Flex from her and when we hit an elk and it was totaled she found me a new one that had everything I wanted! Now she just recently helped my Mom get into a great used vehicle! Go to Ziems and ask for Rhonda she will take great care of you!
Been buying from Ziems Ford since 2004. Been purchasing with Rhonda McDaniel every time, it’s great working with her. Also enjoy working with Justin Jung in the service department as well. Keeps me informed on what’s going with our vehicles while the in the service department. Been a happy with Ziems.
We have always purchased our vehicles from Ziems Ford and have always worked closely with Rhonda McDaniel. She is very knowledgeable and has a welcoming personality and goes above and beyond to help us through the whole process! Thank you Rhonda!
Have met with Mark Wilson twice, and shared several phone calls. He has been courteous and attentive. His low-key approach to sales suits my style. Will continue working together to find the right vehicle.
I took a friend to pick up his truck. The service was expensive.
Great customer service! Have been coming here for years to service and buy my vehicles. Rhonda McDaniel is honest and respectful will help you find what you are looking for! Great experience here. Would recommend to others.
Rhonda McDaniel is the BEST sales person you have. Rhonda is always professional & knows the ins and outs of all the vehicles & stays up to speed with everything needed to know about the vehicles. With the ever changing options available Rhonda is on top of everything. Customer service is Rhondas top priority.
My first vehicle was A ford. And will always be a Ford person. Thank you for your services.
18k for a 91 pu seems steep. Even wit a chip shortage. I’ll look elsewhere
My overall experience at Ziems was great. All the staff were friendly. Mariah made my first time purchasing a vehicle incredibly easy, shes honest and very helpful. Id highly recommend seeing her for any vehicle purchasing. Thank you so much Mariah. Ill definitely do business with her again.
Tiffany Davis is the best saleswoman out there! She always made our experience at ziems ford a great one! The customer service is wonderful all around!!
Always fast and low wait times on oil changes. They are certified techs and do not try to upsell you on services.
Always have parts Im looking for.
Rhonda McDaniel did an excellent job with the purchase of our Ford edges....very efficient and friendly. Will go back to Ziems again for sure because of her excellent service!
Great experience with the new Ziems Mobile Service van. We had an oil change completed while our guys were in a company meeting. They completed the oil change before we got done and we didn’t lose any time away from our own customers because they took care of us! We will definitely be using this service again. Thank you!
Was our first time getting a vehicle from Ziems and worked with Henrietta she was always very helpful and kind. We got into a brand new vehicle thanks to the help of ziems and Henrietta. Always satisfied with the service there.
Always great customer service.
Rhonda McDaniel is an oustanding sales person she goes above and beyond not only during the purchasing of a vehicle but anytime after if I have had any questions she is always eager to assist in any way she can.
Rhonda McDaniel has been my sales person for 10 years. Her knowledge of Ford vehicles blows me away. I know my purchase is what works best for me.
Our experience at Ford Ziems was wonderful. Henrietta was our sales person she treated us great from the beginning to the end. Months after our purchase she still checks up on us.
Sale person, Henrietta is a good trusting lady. Had good experience of trading in our vehicle, it didnt take long, I am overwhelming of how she worked with us. Thank you Henrietta and Ziems Ford.
My family and I have bought at least 9 vehicles from Rhonda. The customer service is great. They are able to find and get vehicles from different locations. They are very patient.
July 2020 - we developed a slow fluid leak in our truck while towing a trailer. We were staying at an RV park 2 hours away. We called and got an appointment for the truck. Our service advisor Sherry was very good to work with - very friendly and open. Unfortunately it was a part that rarely fails (lucky us) and they had to order the part. The part was received and installed in the time frame Sherry told us it would be. Very satisfied with the service we received.
Rhonda McDaniel is the greatest salesperson, always helpful and knowledgable. We have purchased at least 5 vehicles from her. Ihighly recommend her.
Rhonda is the best. Buy from her.
Rhonda McDaniels and the rest of the staff are the best. They make car buying fun. I get treated like Im part of the family. I have made my 6th purchase from them. Car buying is always a great experience at Ziems.
I have purchased two vehicles this year even during the Covid-19 and Rhonda McDaniel was my sales person she did a very outstanding and professional job.
3 hours is too long to wait for a simple oil change
Had a truck here for six months waiting to get fixed, they finally fixed it
We took our LINCOLN Navigator into Express Lube Lane & CODY took excellent care of us. He kept us informed. He also had our spark plugs changed. We had all the deferential oils changed in our 4x4 ride. They shuttled us to the Hone Depot & back. Job well done by each crew. Thanks for giving us a great service experience. TEXAS loves you.
We purchased a half ton 4x4 crew cab years ago here. Great sales people. We looked and test drove through out the week with them and drove one home on a Saturday morning. They didnt push or haggle. They worked with us, since my wife and I are both employed the only time we had was at the end of the workday. Very nice place too. Thanks to all. The sales manager was great too. I recommend this place.
I bought my first truck from ziems and Rhondawas a great help. She was able to work with my budget and also get me into the truck ive always wanted. I will return for a new truck purchase with Rhonda. If you are looking for a good helping hand she is the one to visit on the sales floor whether its used or new, she always puts the customer first.
My vehicle broke down and Justin and the service department were wonderful.
Henrietta is a awesome salesperson. She goes above and beyond. Love her work ethic.
The outcome was not good at all. We brought in the vehicle. It was running and we didnt have any problems starting it. The technician took a look at the problem and gave us a very high estimate. After he put it back together, we were told it wouldnt start.! It was running when we brought it in. Then suddenly, it wouldnt start. We think they fried the PCM when they were checking to see what the problem really was. Money dont grow on trees. We had to leave it there for the meantime until we can tow it back about 60 miles. Its really messed up. We shouldve never had to take it back in. We decided to fix it ourselves and buy the parts. Their labor is too expensive as all dealers are.
Referred my family to Mariah and she took amazing care of them and they were very happy! Thank you so much Mariah you are awesome!
I have the most amazing car buying experience here. From looking on the web site I found my dream SUV. They had the most helpful sales, financial and service departments. For a very positive car buying experience definitely come here. I know I will be back when I need service or my next vehicle. Thanks guys
Honest place for business
Rhonda McDaniel helped us find a car that was great for the grandkids, weve enjoyed our car soo much.Thanks Rhonda!
The service was great Randy and the night crew rocked!!! Coming in off the road out of state they had us up and running in no time.
The Google map directions take you to an out of the way side entrance, but I was able to drive around to the parts entrance. Beautiful lobby, quick service at the parts department, picked up my special order touch up paint.
I have been buying vehicles from zeims since 2001, never had any problems with them.i just traded in my 2016 escape for a 2020 ford ranger xlt and i love it, mariah kirkpatrick was wonderful.... this was my 4th ranger from then the last one was a 2011. zeims is the only dealership(unless the others changed) that gives you a loaner if you vehicle needs to be in the shop..one of these days i will actually keep one long enought to reach 100 miles xd
I have not purchased a vehicle yet but Mariah has been in contact with me and has been extremely helpful in guiding me to be able to purchase one in the coming months. Thank you so much Mariah!
Rhonda McDaniel is the best, honest and hardworking salesperson. I highly recommend her!!
Had a great first experience here. The employees were very patient with answering all my questions. Also they are open for oil changes up to midnight.
Got an oil change and the staff was quick and friendly. You can stay in your vehicle the entire time or you can leave them your keys so you dont have to wait around.
It was ok!!!!!😇💜💙❤💛💚🦄
The old lady at the front entrance seemed pretty rude and stuck in the old ways of one color being superior to all others as she rudely put her hand up to me as to shush me as I introduced myself and asked to speak to Carrol, besides that carrol took good care of me and my wife as we purchased a new 2020 ford explorer.. besides her unwelcomed behavior Carrol took care of us and overall we are happy with our purchase
Highly recommend going through this company to buy your vehicle. I would suggest talking to Matt for your car buying experience. He was more of a friend then a salesman with great customer service. I have bought four cars previously from different dealerships and he is by far the best I have ever had. Thanks Matt!!
All quick and fast oil changes. Employees are always friendly
Brian Bayena helped me get my car fixed. He did an excellent job explaining everything to me and help me understand my cars situation. He truly went the extra mile to help me.
Good oil service.
Great service! Helpful, professional, friendly! Love my truck...
Aok
My husband & I feel like we trust Ford as a dealership and service repair shop almost more than any other competitive businesses in our area. We have purchased vehicles from Ford and have always had a really straightforward and positive experience. We have dealt with Scott & Jeff and they were great! They have amazing customer service skills. We appreciate this establishment and look forward to doing business in the future.
I highly suggest if you’re looking for a new or used vehicle to go through these guys. They have a large selection and EXCELLENT customer service. Ask for Matt when you’re here. He is amazing! I was very pleased with his service and knowledge of the vehicles on the lot.
I took my work truck in for a safety recall and left with a $128 bill after they ran my fuel out and charged the account for a diagnosis and the fuel added when they vapor locked the fuel line. The “advisor” assigned to my truck was a real piece of work, too. I’m just glad this was on my company’s dime and not mine. I would never take my personal F150 to this place for fear of what they might do. I would never buy a vehicle from here either from the stories I’ve heard. Save your self a headache and SERIOUS money and just go somewhere else. Bottom line, These people are CROOKS and this first hand experience confirms every horror story about Ziems I’ve ever heard/read.
Getting warranty work done. Taking a little time but as long as it works Ill be pleased
Love that they have a quick lane for oil changes.
We have bought multiple vehicles from Ziems Ford. The experience has always been pleasant and quick. They never try to pressure you or sell you something just because the need another sale. They take the time to understand what you need in your next vehicle. The service and parts department are amazing as well! Keep up the good work Ziems!
Always first class service at Ziems Ford. I received a recall notice about a steering wheel bolt on our Fusion in the mail yesterday. I called the service desk at Ziems and Justin explain to me that it would only take a short while to fix it and told me what hours to come by at my convenience. I went out this afternoon and just as he said it only took a short while and they also checked both of my vehicles for pending recalls. None to report. I would recommend Ziems to anyone especially on the basis of service.
👌
Amazing for repair.Pulled in at 4:30 Monday with a leaking valve cover gasket, oil filling the spark plug wells in the 14 Expedition.By 5:30 it was in a bay being worked on. At 9:50 I got the call it was DONE.Major thanks to Bryan for doing the work, and Randy and Jeremiah for getting it scheduled!
Thank you Matt Eagle for a great car buying experience at Ziems Ford! I told Matt what I was looking for and he put me in the perfect vehicle. Not only did Matt extend great customer service during the sale, he has also answered questions and explained some features on my vehicle that read like dated VCR instructions in the owners manual. Great Customer Service!!! I will definitely refer friends and family to Ziems.
Thought in house customer ready to buy would trump over a person who did not show on Saturday as he stated. A phone customer not showing up on Saturday and stating he will be in later is NOT customer service. Is this profiling due to my skin color. Traveling out of state and reading reviews of superb service is totally False. I rarely leave negative reviews but today after being called Saturday evening and told it is up for sale and I stated I would be in at 800 AM on Monday. I arrived as stated on Monday morning and told my manager that oh, another customer who didnt show up on Saturday said he will come in later and purchase SUV, but we can call you later if he doesnt show up. (June 24, 2019). Carol, I bought my SUV at Advantage Dodge of Farmington, they provided Great Customer Service & Satisfaction. I paid a higher price but so happy this company took my $.
Love the sign
I have been to this establishment 3 times. Each time I have been there we couldnt find anyone to help us. Although they have nice vehicles Im not too sure how good their staff is. 2 of the 3 times we ended up buying at Auto Max. And this is all in the last year and a half, last time was last week. I understand that People have bad days, thats why I tried them again and again.. But I now think Im done.
We are on our 10th vehicle from Ziems and couldn’t be happier. From sales to service to body work, Ziems has you covered. Top notch service and a down to earth and friendly staff. I couldn’t imagine going anywhere else for our vehicle needs.
Ziems and my sales person Michelle did an awesome job finding the exact F150 I wanted. I visited 2 other Ford dealers and Ziems was the best price and I felt like they took care of me. The process was smooth!
Very professional and courteous.
I just bought a used Jeep from Michelle Brown and she is amazing. She made it easy! I tell everyone I talk to that wants to buy a new or used car to go see her. I will definitely be buying my next vehicle from her and Ziems Ford Corners :)
Super awesome experience! They were all super friendly and helpful! No one was trying to push us into any purchases but just wanted us to feel good about our purchasing decisions.
Friendly, respectful staff.
Didnt really do business with them on the day that I went but people I encountered seemed friendly to customers.
Awesome place. I should have went here before i purchased a vehicle at another. They will work with you and help you. Sales ppl are great. I give this place a 2 thumbs up