One of the better Gamestops in the area. More space and better selection. Staff is always friendly and asks if I need any help finding anything. Some stores around the area dont have service as good as this location. Handicap parking available directly in front of the storefront.
The workers are extremely helpful. Within seconds of me walking in they help me find exactly what I need and recommend things that I didnt know I wanted lol. They have the best action figures and collectables at very reasonable prices. They always have items I want on clearance as well. Their reward program is awesome. I am a frequent shopper so not only to I get the reward membership prices but if I spend so much money I get coupons linked to my number so I almost always have a 5, 10, or 15 dollar off coupon linked to my number.
Excellent customer service every time, clean store, and great integration with website.
Just your run of the mill gamestop, the employees are always nice, the store itself should have 5 stars for what it is but gamestop itself has fallen off the top tier game store so it will earn a four star review. If you need a game and dont want to travel or wait for shipping I would still check out this gamestop.
The store representative was very helpful, but I had to drive 30 miles to get the game. Because other stores didnt have it
Nice girl worked there
Not a grand selection like Disc Replay or something, but still quite nice.
Erica truly was the best! She went above and beyond!! Thank you so much for helping us out in our time of devastation! This is my go to gamestop for good now!
Great location! Its a little small, but the staff is super friendly and helpful. Bought my (used) PS4 from here years ago and its still running today.
Erica is absolutely THE BEST!!! I had purchased a PS4 Pro ONLINE w/ several games & was supposed to be picked up & delivered by UPS a WEEK ago, they NEVER picked up the package and was totally & completely unwilling to take responsibility for the lack of professionalism & customer service! Erica stepped up on multiple occasions and showed above & beyond GameStops is willing to go for its Die-Hard customers who choose them over Big-Box Retailers!
Great customer service. Was informed of a deal that when I went to pay wasnt valid. The cashier honored the deal anyways. Very informative to new and old gamers alike.
Its always a good time when you are getting games for yourself and/or your family. They have pretty knowledge staff to keep you in the now with no matter your level of game savviness. Great family atmosphere and fun as well!
Excellent Customer ServiceMom of two elementary aged children, very little video game knowledge here. I have had great experiences at the Fenton store. Erica is so kind & patient, addressing all my parent questions & concerns while cheerfully responding to my overexcited kids interruptions! She worked hard to get us the best deals & find the best devices/games for my kids interests and abilities. Other employees have been awesome too--one employee let us in five minutes early when he saw us check the door because he said it was too cold to wait outside. This kind of help is why we return here instead of Amazon or Walmart.
I love this Gamestop location. The staff is very knowledgeable about a variety of games and consoles. They make excellent suggestions based off titles you may be interested in. I also dont know why people knock their circle of life program. I love taking my old beaten games back and walking away with several new games.
Very nice employees. Everything you would want is there for games and electronics
Incredibly friendly staff. I had ordered something online and drove to this store for the in store pickup. I was picking up a statue that was on clearance and the lady behind the counter pointed out others that were also on store and places to check for future deals.
Cool games. I like it
I have been coming to this GameStop since i was a little kid and not once have i ever had a problem. They always have the friendliest staff that are always willing to help. The employees are always knowledgeable which makes shopping there a whole lot easier. Needless to say, i wont ever need to go anywhere else for my video game needs!
Awesome store and an even better staff. They allowed the dog inside and even showed her lots of love. They were very helpful in locating what I was after (it was a black Friday sale item, and they even held it for me) I have a game stop literally 8 minutes from my house, and Ive already decided Ill be returning to this one for all of my business going forward. They customer focus is worth this the extra drive time.
The workers here are very nice and always help me find what Im looking for.
Solid staff here, they have gone the extra mile for me a few times, I really appreciate it
Helpful staff and they always have what Im looking for
Every time I tried calling during their new hrs nobody answeredPlus they never have any consoles online store to buy. Too bad I cant get a zero star rating.
Great staff and great prices
Friendly employees and quick to help. Wayne specifically was understanding and cordial.
The employees are always friendly and make sure you know about the current sales going on
Was told the would have classic nes this morning and to get here around 5 or 6 so we did. Then at 845 the guy comes out, doesnt say a word, and puts a note on the door that the location has none. Not to mention the temperature right now as I type this is 7 degrees.
Super friendly and informative staff!! They did a good job helping me out with getting my pre-order, setting up a new pre-order and making sure I saved money on my next purchase! Staff issues can cause a lot of problems especially when a location has a big turn around with poor staff stepping in. My current interaction went very well and I am glad I can be helped and not harassed each time I visit this location! Thanks again :-)
I was very satisfied spent over 300$
Great associates work here
Great place to find some games. Employees always willing to relate and give info. Naturally they will push pre orders, and buying insurance. However this is what theyre told to do, so no really their fault. Ive bought alot from them over the years.
Love our GanestopHelpful, friendly, always help us find what were looking for
Made a second account so I could rate them 5 stars twice
High prices but also good deals sometimes.
The workers here are very polite and helpful.
Usually have what we are looking for, used game selection could be slightly better priced.
Beautiful location in the business district of Fenton clean and tidy with great coustamer service! John was Especially knowledgeable and helpful making sure I had exactly what I wanted and needed and ensuring I recieved all my members benefits and discounts 😊
The staff at this store are great. They give honest opinions and have been great at suggesting games when Im in there looking for something different to play.
All of the staff are courteous and helpful.
Friendly service and they almost have every thing that i want and if they dont i find something else cool i fell like they really enjoy my service wont go to any other
Jon the manager was very friendly and helpfull. Will be back for any future gaming needs!
Friendly knowledgeable staff. They always make us smile. Thies guys probably know us by name now....
Called asking for a long shot piece of hardware that I was pretty sure they didnt have. The lady who answered the phone sounded like a spawn of hell. She answered and I couldnt understand her because of her uncaring and angered facade. I asked about the product I was searching for and she treated me as if I was a 5 year old. She acted as if I should have known they did not have it and that I was bothering her for even calling with possible business. I am an IT major and I know what good service is. Too bad GameStop is never hiring, because if they hired me I would actually show a shred of care about the business.
Love this store always friendly always great service
Grandsons loved it! Our visit was a success.
Friendly service, always helpful finding games for the kids. Good selection of new and used games.
Everyone there is always very helpful and knowledgeable with great sales and one of a kind finds.
Nice Game Stop in a convenient location in Fenton off of Silver Parkway near Owen Road and Walmart.
Love talking to the guys and girls that work here. They are great people and know what they are talking about.
Very helpful staff and knowledgeable. We are regulars.
Great place for games but parking can be difficult.
Awesome. The people here are always helpful and friendly.
Wow the best game sellers in the world plz use his one :P 5/5
The guy was SUPER helpful.
Smart and Helpful Staff. Always energetic.
Knowledgeable staff, great new and used games at a great price.
Wow the customer service in your store, the guy needs some training, Rude! And Seriously! A refurbished 500gb PS4 for $259??? Just went to Walmart and baught a brand new one for $269.
They make bag situations great!
Good local game store
Great people and the manger is really really hot
Very friendly and helpful staff!
Very friendly service.
I love gameing
Wanted to trade in about 50 games. They offered me 11 dollars and 22 cents
Great deals
Good store
Staff was helpful and friendly
Always friendly and helpful to me
Great game and gear selection, if they dont have it, theyll find a store that does!
Always cheap games right next to the dollar store
Great staff
Very impressed!
Love these guys
Awesome service
Good deals
I buy all my games here!
Very helpful
Good
Like any other gamestop
Great people
Crawler poo
Friendly environment
Everything you want
Not very good customer service - they dont seem to care very much if you shop there or not.
Was never there
Fun
Love it