Lost my phone and needed to get another phone for work. Amanda was super helpful, showed me how to log in to view call detail on my work phone, and made sure I was able to walk out knowing what I was doing. Super patient and had me in and out quickly. Have seen her for years and would recommend anyone who needs help to go here

The girl working was closing the store 10 minutes early on 8-8-20. I was unable to look at my phone options. She declined looking at my acct saying the system closes down before 8pm! A wasted trip. Ill take my business to a different store next time!

Good phone deals. The employees can be impatient at times. The phone service has improved but the phones can be expensive for a good quality phone.

Always great customer service from Amanda

Rude, no customer service what so ever.. they tried charging me 25$ for a 15$ sim card plus a activation fee...hahaha this place should be shut down. Out here scamming people. Worst metro store ever. Go to highland. That dudes awesome

The lady there is very nice and always helpful, defiantly ill come back again

Love my phones that were free but the rural service sucks I have to use wifi calling in order to call from my house at all and the next town over I get no signal at all if you live in a rural town stick with Sprint or a bigger provider if you dont have wifi or your phone will be a expensive brick

Family owned and operated, the nicest and easiest people to take care of your whole phone production and make it easy !

Very bad service. Activated a nice metro phone I already had & it costed $60 which seemed high for metro. considering I already had 3 phone lines it was going along with. $30 a month for the additional seemed okay, i did ask for the cheapest one, so hopefully that was it? Going to pay the lady said that I had to pay with a debt card. I said what do you mean you dont take credit (it was just a normal visa). She said We prefer debt & something about it being a small charge ($60!! is a small charge, what??) & said something about how Metro PC stores always want debt like they are all insisting you pay that way.?? I am thinking For Real you gonna pull that on me. I said yes, you might prefer debt, but you do take credit right? Again she said We prefer debt & stood there like she was not going to process it if I didnt give her a debt card. Mind you my bank account is a little low, so I really did not want to have to do that & was not planning on having to. However, I also did not want to argue with her, because she was obviously just that bad of an employee or the boss was telling her to do it for profits (which I already have several fees for activation)... & I have better things to do. So, I paid with debit. Blah Blah, just wanted to say this store sucks. Also, I got an additional fee several days later from Metro for some app that blocks phones calls (which she did not tell me about or was not aware of) & additional fees because of the activation date not matching the monthly bills??? Called metro & they were taken off, but geez come on. From this point forward will ALWAYS drive to flint miller rd location. They have wonderful nice ppl to work with & give the best deals & service.

This is the only metropcs store ill ever go to. Very knowledgeable and know how to take care of you

Absolutely the worst Metro store experience. My son saved his money and bought a I phone and wanted to switch it to metro Pcs. I called and was told it would be 15 to switch and a additional 20 if it needed a Sims card. So 35 total worst case senerio. My son goes in has it changed and the lady said that will be $61 dollars. And he only had $35. She then proceeded to say it cant be switched back. Long story short she switched it back, we drove to the next metro pcs store on Hill Rd and Fenton rd they switched it with a new Sims card for $20 total. I will never go back to the metro pcs store in Fenton ever not even to pay a bill even though its close to my home.

Great prices and service

Best service, they always give the best deals

The best service i get from this store

Great customer service!

Friendly and helpful service

Just stopped by for information