My son brought me to this location and with the experience that I had, I understand why he brought me here! Love the service Erika provided, she took the time to show me how to work my new phone and was so friendly. Thank you for your service!

I bought a phone from their online site. It didnt work from day 1. I could not get online help, they directed me to the manufacturer. I went to the actual store which would not help me because I bought the phone from their company online. When I tried to just buy another phone from them they said I did not qualify for their posted prices because I just bought a phone. 🤔

I walked in as a cell phone user who never had a smart phone because I never saw the need to upgrade but after a short visit with the friendly staff at this Boost Mobile location I am a smart phone user now! I give 5 stars for friendly and knowledgeable service.

I stop by at the Boost Mobile on Johnson St, Fond du lac and the girls working there were so friendly!! They were able to switch my 3 lines to the new network and switch my plan to 3 lines for $100! They know what they are doing !! Great manager too . Thank you girls !

Best service in town! Very friendly people who work here and best prices around. I highly recommend Boost Mobile!

I locked my phone and I could not open my device. I stopped at the Boost Mobile on Main St, Oshkosh, but the guy working said he could not help me. I always end up heading to Fond du lac, the store on Johnson St. I dont understand why they are not able to help me at the other locations. The girl working there was able to get my phone unlocked !! They are super friendly, and know what they are doing.

Highly recommend this location! We felt welcomed as soon as we walked in the door. The person that helped us so helpful,she even helped us get our account number from our past carrier . I belive her name is Marlene, so thank you so much for all your help.

I love going to this location thy always treat your right, with respect. The short girl with curly hair is super nice and helps you with any questions you have.

Very helpful, and friendly. They were able to switch my phone to a network that did work were I live. Thank you !!

Wow,love this location. I dont know anything about phones and they help me understand my phone. Great service

This Boost Mobile is way much better than the one on Main St. I had a great experience upgrading to my new phone ! Erica was so helpful and transferred my info to my new phone!

Thanks Erica not once but every time I go to the facility and need help Erica does an excellent job doesnt matter how long it takes she figures out the problem. Her human relations skills are excellent she stays nice through the whole process thats why I am giving a 5-star rating thanks for your help and your kindness. And also the new young lady Jackie that just got hired I can see is eager to learn and she is very nice and does a good job. Throughout the years Ive had three different phone carriers when I bought the phone and spent money they were very good, but when I come back sometimes after 2 weeks to get help with something they would not even recognize me and would not help had to get very angry with them to get any help...But at boost Mobile they treat you the same all the time just like I was spending big money and buying a phone every time. excellent work thanks 👍👍👍!!!

Always very helpful and know what they are doing! I stop wasting my time at the Main st location!

Im thoroughly impressed with the service from this store. I voiced my connection issue and was quickly met with the solution to my problem. The manager was extremely helpful. I would give more that 5 stars for the service from this store! Thank you!!!

Great costumer service!!

They had a reasonably priced phone case, that my provider was not able to get for me.

After my bad experience at the Main St location, we decided to stop at the Johnson St Boost. The ladys here were so helpful and help me get a working phone . Loved the customer service at this location provided!

Awesome experience, very polite and respectful.A lady there was being so rude to the girl there, and the girl there was calm the whole time.

Best costumer experience, they are always so polite and nice both of the girls there!

Colocha and Erica are the best ones! Very professional and friendly environment.

Went on a Sunday and experience the best customer service! I think his name is Adrian very patient and well informed!! If you want grade A customer service I highly recommend Adrian. Im personally only going to deal with him

My brother was there yesterday and the man took his time to teach him how to use the pone after hours and he has a hard time learning very patient there was a lady who was really mean to the man we shouldnt treat these workers like that their very nice thank u.

Very helpful everytime! Jacky help us with an insurances clam with no hassle . Then once i received my new phone Erica transferred all my information to my new phone. Thank you girls !

Great store! We went in to activate a phone for my mother in law. Weve never been there before as we use a different carrier, but my mother in law has always used them. we were spoken to upon entering and told it would be just a few minutes, as other customers were being helped. There were 2 gentleman working, Victor and Javier. And they were an absolute pleasure!! Excellent customer service, really nice guys, super friendly, helped us with everything we needed, directed us to the right plan that would work for us and helped with accessories. In general, really good experience, would definitely recommend these guys and this store.

No help, I went 2 weeks without a working phone, thought maybe they would offer a credit, or apology..NOT. cancelled my boost account

Great experience, gotta love this location

Great store. Victor was great to deal with and helped me tremendously switching from At&t. The guy knows his stuff. Give him a try!

I cannot say enough good things about Jennifer. I went into boost yesterday with a shattered screen. I had pictures on the phone that meant more to me than life itself...since the screen was shattered she was not able to activate the screen to retrieve the pictures. She offered to take my shattered phone home to help me retrieve those pictures. I had another phone at home that had the pictures on it, so I brought that phone back to her and she worked to get those pictures on another SD card. The new SD card would not format correctly so once again she offered to take the SD card home to format it correctly. She was able to format it at work later on, but the fact that she went above and beyond to help was amazing. Now that this place under new management, it has had a 360 turn around. I would recommend this place to anyone. Thank you, Jennifer, for your awesome work!

This boost mobile store is like the cheese cake at the cheesecake factory - excellent service victor and all got like 10 people in and out in a few minutes talk about multitasking salute to you fellas

Thank you for all your help Erica! Highly recommend this location .

Definitely prefer this store. Way friendlier people than the one on Main Street. More willing to help you out with phone problems instead of selling you a new phone

Melissa Im not sure if your talking about the store on Main St or Johnson st, because every time I go to the store on Johnson street the gentleman behind the counter always treats me with the utmost respect. The store is clean, they always have the phone Im looking for in stock. I will always visit the store on Johnson if Im ever in need of customer service for Boost Mobile. Best buy only care about selling there customers a contract phone. And the boost mobile store on Main street are horrible customer service and very disrespectful. I went to the Main street location one time to pay my bill and they robbed me. So the gentleman at the Johnson street location called his boss and they were able to get me refunded for the money the store on Main street stole from me. So Melissa your review was totally wrong and I will always visit the boost mobile store on Johnson Street in Fond Du Lac. The Oskosh store is pretty good as well. My only complaint about that store is they never have the phone Im looking for so thats why I always come visit Johnson st.

A Very professional environment

Victor and Javier both provided excellent customer service. They were fast and very helpful.

Very professional staff and great customer service. Thank you Erica ! Made me switch from metro lol

These guys are great WoW!!! Thats all i can say on how victor runs this store they informed me about everything including insurance return policies and current promos free add a line is awesome.

I love this place they r always so helpful and kind to me and you so much for making my cell phone experience so smooth and friendly

Good phone company to use nice and very nice people to deal with

Sal Erica and Gerardo are the best!

A good deal. But service is spotty in rural areas

Highly recommend!! Dont go to the one on Main St, they dont know what theyre doing.

Awesome!! These guys actually know what they are doing. Victor is a really big help if you are having phone issues hes the man.

Cheap phone but not so good reception

No respect for the customers never got a recipt had them throw away the box they need for returns worst possible store in fond du lac needs to be shut down imcontacting better buisness bureau about this store

Great costumer service!

Love this store! The people are awesome!

Always answered questions i may have had and helped with new phones.

Best customer service in town.

Victor and Erica are the best!

Great phones great plans

Great store and good atmosphere

Awesome job at this location

Great experience

Best prices in town

Good customer service

The super friendly and efficient Boost girl I like how they treat me in this store

Always very friendly in this store! Nice to see Erica, I like to deal with her. I recommend this store !!

I love going to this location, both of the girls are so helpful and respectful. I love going to this store! The girls are very nice and they are also bilingual!

They always serve me very well and speak Spanish! Thanks and I recommend you !!

Thanks to Erica and Abran for alludes me to spend all my photos and contacots to my new line, and my videos. I recommend this Boost Mobile at 459 W Johnson Street in FDL.

Erica and Victor are very good people. They always help me with my cell phone.

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