This is the best shop anywhere! The mechanics always do a great job, you will never get charged for anything thats not necessary. My family and I dont take our vehicles anywhere else.

Mario at this location gave the best customer service ever! He was professional, friendly and honest. 5 stars and will definitely recommend my friends to go there!

Last year I was planning on driving across country and needed an inspection. I took my vehicle in and they inspected it for free.I appreciated the kind gesture and brought my vehicle back in this year, when I noticed the braking wasn’t up to par.After dropping the vehicle off, I got focused on work and didn’t realize it had been 6 hours. When I rang the front desk attendant, he informed me that he wrote my number down wrong and that’s why I didn’t receive a call.So he went ahead and made a decision for me. He installed close to $1200 of brakes and rotors. The average costs of this repair is 300-800 after calling multiple car mechanics in the area. I took offense to the $300 up charge and installing parts that I didn’t request.I had enough money on hand to pay 300-800 but not $1200 at that time because I was waiting for a replacement card from my bank. I was blindsided by the cost.When I informed him of this; he wasn’t only only rude by disregarding my attempts to prove I’d pay some at that moment, he passive aggressively told me to come in that week to pay before he went on vacation because it’s easier for him.Just as they decided for me, I made a decision for them. I wrote a check for $500 and I’ll be writing another check for the remainder.The lack of professional service, and a seemingly predatory business practice, in my opinion, is why I’m writing this. They would’ve had a lifelong customer if they’d handle this differently. It seems like it was a bait and hook.Do not do business here. They will take advantage of you.

I had a clunk problem with my 2009 Escalade that no one could figure out and these guys had it diagnosed and fixed in no time! They showed me a few other issues that we took care of also. Very impressed, I will definitely be going back for future repairs.

Bought a three year old used RAM and needed a new transmission and front end redone. Mario worked with my aftermarket warranty company to get them to help pay for it. He took a lot of time to explain everything to us. Made a bad situation much better knowing we would get a safe truck.

Good quick service! They did leave me with a new problem! upon leaving the shop I noticed a code that wasnt there before! Quoted me 1900 wound up being 3200ish. Not bad just go at your own risk! They will fix you well ...but rob you better!

Been taking my wifes 2014 Fusion here for the past 3-4 years. Mario (owner) is always very pleasant and never tries to sell us an un-needed repairs. Ive listened to Mario talk to plenty of customers in person and on the phone over the past few years and he never pushes a repair on them. He is always upfront with you. For these reasons I will continue to bring my wifes car in for oil changes and not hesitate to bring in it for repairs in the future. 5 Star service every time!

Great service and very helpful and courteous! Do amazing work!

Great. Timely completion. Fair price on the two repairs I had done here (transmission and transmission related).

Great service! If you need transmission work this is the shop to go to!

Got an estimate to rebuild transmission... nearly $3500 for a 2000 silverado..ha got job done elsewhere for $1836 2yr 24000mi warrenty. Your company is trying to hard to line your pockets in my opinion.I dont know how you would tell whether or not Im in your system seeing i dont use this information in store very often. Keep my business affairs on a separate email with my full name not my nickname. Good job trying to discredit my one star. So hears a complaint where there was once nothing but a 1 star review.I now award you -1 🌟Review updated from zero text 8/11/2020

First visit, had work done on a truck. Asked about rack and pinion for a car. It was for and $800 repair. Brought it in and the $800 bid became a $1,300 repair where tie rod ends were cut, eliminating options to go elsewhere. Week later the truck problem resurfaced, week after that power steering pump was empty. Original $1,100 estimates ended up at $1,600 and neither issue is resolved.

Friendly, fast and excellent service!

Super nice guys running it, able to translate my no-auto-knowledge nonsense into what they eneded to do, made me feel confident in their work, and everythings running perfectly on my car now!

Excellent service and quick turn around times. Kennedy Transmission has helped me out of a pinch when it comes to needing to get my vehicle back on the road ASAP on several occasions. They will definitely be my local first choice for vehicle work.

#1 shop in town. I am a home mechanic and the one thing I will not and can not do is transmissions. Mario was able to help and fix my car with-in a time frame that I could not believe. Being a home mechanic I get very defensive when it comes to bringing cars to a shop. However not this shop! Even though I wont be bringing my car into this shop every time there is a problem I will say if you are thinking of going here do so! Mario is the best and is very knowledgeable on what he does. Highly recommend this shop!

Mario is the only mechanic I trust with my vehicle. Automotives can be expensive to maintain but I feel that I am not being taken for a ride here. My car is just over 100,000 miles and it is in great shape because of proper maintenance and great recommendations that Mario gives because cars are not intuitive for me. I have driven from St. Paul to Forest Lake for years because this shop is just that good!

Honest work, best car service Ive ever gone to and will continue to as long as Mario is running it

Total lifesavers and a pleasure to deal with. Good prices too!

Mario the owner is honest and fair. ☺Hard qualities to find in auto-repair. Fixed right the first time. From transmissions to motors he can do it all. No tires or rims.

The only place I will take my cars. They use high quality parts, and it’s the only place I trust to get work done at.

Came in with a break emergency. These guys got me in fast and did expeditious work!!! Truly a five star service!!

Top notch service, no run around, and they stand behind their work!

Mario and his team of mechanics are first class. I have all my vehicle maintenance performed at their shop. From engine and transmission change outs to oil changes, they do a first class job!!

Mario and his crew have ways been great. We have always tried to fix our vehicles ourselves. When it came to a transmission issue we tried Kennedy transmission. They fixed the problem and did one better found another issue with wiring. Mario took good care of us. Now I go there for any issues with my car, and my oil changes. You guys rock. Thank you!!!

At first I enjoyed the service that Kennedy provided my family. Quick turnaround and a somewhat positive attitude. More recently I had them do some service on my vehicle; I was miss quoted on the price. The service they did do did not fix the problem. Mario makes assumptions before he truly diagnosis the correct problem. Their labor rates are on the high side; the parts mark-up prices are disgusting and when questioned about their service or diagnosis instantly he becomes defensive. I will never bring my car or truck back to him; no matter who is doing the work.

Mario has been amazing to work with. I take not only my company fleet to him but send my entire family to him, including my own mother. Never have to worry about him telling her she needs something when she truly doesnt.

Excellent work, reasonably priced and always professional

Mario is a straight shooter. My transmission failed and I (barely) drove my vehicle over to Kennedy, mostly because it is close to where I work. Turns out that they could not help me with the transmission because the one I had is out of production and they couldnt get ahold of one for a reasonable price, so Mario called around and set me up with someone who could help - AND while my car was at Kennedy when they were doing the diagnosis Mario let me use a loaner vehicle free of charge. He went the extra mile to help me out for no reason at all. I feel like I cannot repay Mario for his help, but I will definitely be going there for any maintenance work I need done in the future and recommending his shop to everyone. This is a trustworthy repair shop.

Had transmission and clutch replaced and noticed backup lights did not work since. Brought back to see if it had any relation to that work. Was diagnosed the backup switch was bad. Charged over 38.00 for a 13.00 switch. And 40.00 for 10 minute job. Not a fan of taking advantage of previous customer and not a good way to get this one to return. Otherwise they are friendly. But hourly rates way high and gouge on parts prices.

Fantastic service and all very good parts being used rather than cheap parts that might go bad that other shops use. So may be pricey but its worth it! Mario is always a good guy to work with! Our family will continually go here. You know my broken down beamer more than I do at this point. Lol. Thanks so much for everything! Great job, fantastic business!

Fast reliable service with friendly staff

Best place ever! They are honest and trustworthy! I will never go anywhere else for transmission issues!!

Bad work 1000 dollars and had my car for 16 days and car still dont work right

Great service, explained everything I needed done and said there were things that could wait and others that were extremely unsafe

It was a great experience

Had my transfer case replaced here and bought the 1 year warranty.A couple months later the main rear seal started leaking and called them to get it warrantied since I now live out of state. They claim seal was not covered under warranty. Called the parts provider they got it from and they said each transfer case is clearly labeled when they get them that the seal should be replaced.Explained this to Kennedy and they wouldnt help and just pointed fingers back and forth with the parts provider.Ended up having to pay for new seal installation out of pocket even though I paid for a warranty.Would not recommend this place to a friend.

Very friendly and helpful on our way out of town! They are the best!

Theyve been very honest and fair. Enjoyed my experience with them.

All my vehicles go here. Best service, and best price.

All I can say is WOW great place

Mario was very helpful and friendly

These guys have treated me very well with both of my cars ! They get the job done and on time !!

Good honest mechanic

Very helpful and friendly service

Please refer to the Kennedy Transmission Brake and Auto Service of Forest Lake, MN Website for response to Mr. Banks Review