We had our 20K mile service completed at Mini of Fort Meyers Service Department. Their staff was very courteous. The service was completed in a fair amount of time. My only slightly negative comment would be that they could have asked if we had our other key fob with so they could change the battery.
Everyone I came in contact with at Ft Myers Mini was very attentive to me. They keep you informed the progress of services being done.Thank you all for outstanding service! Sara was especially helpful with all of my concerns, and/or questions!Deb Z
I came in for a regular maintenance and my service representative Eddie was amazing! He noticed right away that my warranty was about to expire and he took the time to look over my car to see if there were any potential warranty items. He actually found something and replaced it under warranty! Also, I thought as one of my service items that I needed a tire rotation and his inspection proved that I did not! Thank you for saving me money! He gave me some great advice on some other specifics about my vehicle as well. I am so grateful to have found someone honest, professional, kind and very considerate. Thank you Eddie!
It took two weeks to fix it. But Sera from service department was outstanding performing her duties that made those long days passing fast. She is an incredible team player I hope she is recognized for that.
I always have a great experience with the service department at Mini of Ft. Myers. I always feel like recommended service is fully explained so I can make the best choice for what needs to be done. We have two Minis and we wouldnt take them anywhere else for service. Thanks!
Sarah and the other service professionals are always friendly and accommodating. Work is fully explained before completing it. I like the nice detailing my car received after the service as well.
Mini of Fort Myers is the best. They are always pleasant and helpful. They explain everything and keep you comfortable while you wait.
Always a great experience at MINI of Ft. Myers. They address every issue and make me feel like family.K. Purcell, Naples, FL
MINI of Fort Myers is very professional, courteous, reliable, prompt and I trust them. I give them my highest rating!
Excellent as always. My mini feels better. Thank you
Brought in car for faulty passanger seat senson. diagnosited and fixed, also brought to attention a couple of things that will need attention. Also topped off visit with a handwash car wash and interior vacum!!!!!! great service!!!!!
Excellent staff, professional, personable and extremely helpful! Highly recommend Derek Caudill!
Pulled in unannounced because the clock & nav were not up to par.Asked for diagnostic to confirm battery issues.Sure enough the battery was failing. Service explained that ORM battery on long delay worldwide but that they had a substitute that would work but as it is not ORM only a one year guaranty ($350).Back on the road in 2.5 hours freshly washed & vacuumed.I’m happy to be back on the road and not a pedestrian in summer heat in Florida. 😓
As usual an excellent experience. Sarah is the greatest.
Sara and Ken took good care of me and Qtp2t. Good to go for MTTS.
As always...treated like family....love the mini team....
I wouldnt take my car any where else! Their the best!
Work done as discussed and at the agreed price. Staff was courteous and helpful.
Excellent as usual, my service person is Sara L whom I can always count on. Also had a strut done.
As always, the staff was knowledgeable, pleasant and expert.
Recall notice. Everyone was very professional.
Sara and the whole Mini of Ft. Myers team continues to WoW me with personal and caring services that shows me they are not just interested in my MINI’s needs, but always going above and beyond to help me out as well!
Always professional and knowledgeable regarding everything Mini!
Great customer service and friendly
Seay Belt recall
Always very nice and very professional!
Had spark plugs replaced as they had blowby.
Excellent buying experience.