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East Side Auto Services
9031 Baltimore Rd, Frederick, MD 21704, United States
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East Side Auto Services
Comments
Je
Review №1

Ive been taking my cars to East Side for over 10 years. They have earned my trust many times over! They do great work - at a fair price - and they very honest/transparent with what repairs your vehicle needs ....and what it doesnt need.

Da
Review №2

One of the best in Frederick county. It is best to make an appointment since they are always busy. They fixed everything with no problem on our Honda Odyssey, their prices were real affordable.

Da
Review №3

The most trustworthy auto repair shop I have ever used!

Br
Review №4

They do great work on my Range Rover and prices are reasonable. I trust these guys over the dealership. They are on point with estimates and finish on time. Highly recommend.

Gr
Review №5

They had my issue evaluated and completed in less that 2 hours, and everyone was very friendly on top of all that! Highly recommend this shop. Thanks again!

Ka
Review №6

Great personable and honest staff! Theyve gotten me out of a handful of tough spots over the years

Sa
Review №7

Best shop around, honest quality work

Wa
Review №8

The Guys at East side auto fixed a problem I have had with my tire making a noise for over a year now. The Tire place I took it to before told me to take it to a dealer, because they couldnt diagnose the issue. While it was there, they notified me about my rear breaks needing replaced. Very knowledgeable and professional mechanics.

st
Review №9

More honest and competent mechanics would be hard to find

La
Review №10

Awesome mechanics, have been going here for years. They are always honest and fair. Only mechanics I trust

Lo
Review №11

Shawn and everyone there are honest individuals. Im so thankful to have found a trustworthy place to work on my vehicles. I highly recommend them!?

Na
Review №12

Really great service. Fast and easy to work with. My mini van was rattling and it turned out to be a small easy fix which was great. They also did an oil change while they had my van. Very happy with them.

Da
Review №13

Affordable! Friendly! The Best!

Sa
Review №14

Really wanted to give them 5 stars as I know many love them. However, my husband brought his Chevy Captiva there- they fixed the issue, but as soon as we got the car back there was an issue with heat. He called to ask them to look over it since this problem happened immediately after we got the car back. The man responded with I dont know why youre accusing me of being unfair. I was very fair with you on your other issue.... and on and on. This was not an issue with us and why would you keep saying you were fair? We werent looking for a handout, just for him to look over his work and see if it is the cause of the heat. He told my husband to find someone that says his work was a direct cause of the problem and if so to call back then *click*. Sorry we gave them $ to fix it in the first place and could have had two long term customers. We will be looking elsewhere.

Ch
Review №15

Been a customer for 15 years (or more). Trust them implicitly with my car(s) and trust their work will keep my passengers and I safe on the road. I recently got an all-electric EV car, need East Side to expand their wheel house.

Ka
Review №16

Amazing mechanics here with great people skills and customer service. Helped me out big time after just moving here and needing major work on my car. Feels good to have found a regular mechanic in town!

cr
Review №17

Prompt and friendly service.

Li
Review №18

Absolutely incredible service. Honest and trustworthy- have been a customer for more than 10 years! On more than one occasion, I have taken my car in asking for work I thought I needed only to be told that I didnt actually need it. They could have easily taken my money to do the work I asked for and I wouldnt have known the difference but they were honest and care about the customer more than their bank account.

Ho
Review №19

Superb service all around every time. Good people. Trustworthy. Professional.

Ju
Review №20

These guys are the absolute best! Honest, reliable and genuinely interested in taking care of their customers. Been a customer since they opened & will always give them 5 Stars!

Cx
Review №21

They get the job done every single time, consistent

To
Review №22

Best auto service Ive ever had for my cars. They are always friendly, reliable and totally honest. They work really hard to get your car on their schedule as quickly as possible. I wouldnt have my cars worked on anywhere else!

De
Review №23

My brake warning thing came on telling me to add fluid, this happened after I slammed my brakes. I called East Side and they said they would look at it but it wouldnt be until a couple of days due to them being booked. Shawn asked that I bring it by and he can take a quick look to see if its safe to continue to drive until my appointment. I did and he added brake fluid. I dropped my car off a couple days later so that he can give a more thorough brake inspection. I got a call that afternoon and he told me that I had 50% in the front and 75% in the back, or vice versa; anyway, I was thrilled! A car shop that didnt rip me off! I had a great experience and felt they were honest. I will definitely bring my car back.

Mi
Review №24

Great Guys!

Ca
Review №25

I took my sons Landrover to them and they were very rude to me. They gave me three different prices and every time I asked a question about pricing on something specific, they got impatient and changed what they previously said. The guy told me to take my car elsewhere because I was telling him what he said and correcting his words.Then they complained that they were taking too many calls from me (they called me twice and I called them twice back). Finally, I decided to take my car elsewhere and they still charged me $50 for all the calls and the work to check it out because as he said he had to charge me something. Their customer service web page says to ask questions but they clearly didnt like that.

Li
Review №26

Only place I will take my car.Great honest customer service and always honest.....

Ro
Review №27

I am very satisfied with troubleshooting recommendations I was given.

Ma
Review №28

Honest mechanics. Longstanding business with excellent reputation

ke
Review №29

Honest people and quality work. They stand behind their work.

Ro
Review №30

Always good service and I completely trust their honesty

Ti
Review №31

The staff is super friendly and they are have the fairest price in town!!!

Ro
Review №32

Best around

Pa
Review №33

The owner is extreeeemely rude. Glad I found out before bringing my car here.

Ma
Review №34

Walked in early for an inspection and they fit me right into there busy day. Thanks for the great service.

Mi
Review №35

Great service ..

Br
Review №36

These guys treat you right; their customer service is the best that Ive ever come across. I dont know why I even try anyone else.

Ke
Review №37

These guys are great, I trust them completely!

Gu
Review №38

Friendly and professional staff, recommendations and detailed orientations.

Jo
Review №39

Only guys I trust with my car. They work extremely hard and update you every step of the way. Brought my BMW here multiple times and have had nothing but positive experiences.

Lo
Review №40

Honest good people.

Tr
Review №41

Sealed and striped in 17

An
Review №42

Friendly people and honest people!

Be
Review №43

Friendly quick service

Ra
Review №44

These guys are the best

Hu
Review №45

The work and the service is good

ad
Review №46

Wade and Shawn are the best

Te
Review №47

Was having ignition problems because of interlock on vehicle they contacted the interlock company fixed the problem and had me back on the road in no time, highly recommended.

Br
Review №48

Amazing

Information
4 Photos
48 Comments
4.5 Rating
  • Address:9031 Baltimore Rd, Frederick, MD 21704, United States
  • Site:http://eastsideautoservice.com/
  • Phone:+1 301-663-6200
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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