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Bi
Review №1

Spectra Auto Services has done a great job on my Infiniti SUV for all mechanical issues and I recommend their services to anyone looking for an honest, hard-working shop!

Ma
Review №2

Very friendly and knowledgeable staff. Work done in a timely manner and honest recommendations. I also had an inspection done that went well. Higlhy recommend Spectra for all your needs.

Ja
Review №3

I have been using these guys for years and they are great! They give a really detailed report after inspection and work with you to prioritize the urgent repairs and the “can wait” repairs. Great communication and fast work!

Sk
Review №4

Spectra finished my safety inspection quickly and provided updates about current and upcoming maintenance needs. Very helpful!

Ma
Review №5

Very friendly and accommodating staff. Made a same day appointment for a state inspection and they were great, even calling ahead to tell me if i could get there early or not (based on me mentioning i may arrive ahead of my appointment). Professional and trustworthy based on the interactions i watched for the hour i was in the waiting room. Very stringent with disinfecting high touch areas in your vehicle and their shop. The waiting room is very old school, no thrills, so if planning on bringing an easily bored kid beware. Will happily come here for all of my future services.

za
Review №6

Went to spectra yesterday for a state inspection. I fully expected to fail for a few things and surprisingly passed with flying colors. They had me in and out within 2 hours and were very courteous and respectful. Definitely recommend them to anyone looking for a shop with good communication and friendliness.

Kr
Review №7

Best auto service experience ever! Everyone was personable and professional. The inspection report was user friendly and helped me actually understand what maintenance my car needed and why. I felt like there was transparency and respect.

Ms
Review №8

Seemed like a good spot to get car inspected from the online ad, but hubby chose a different place.

Al
Review №9

Staff is always helpful and excellent at explaining things. They take excellent care of our vehicles.

Er
Review №10

I’m not sure if this is family owned but it definitely feels like it! They value you. After my first visit I signed up for a membership and get points that equal money! I just feel good about giving them my business and my car does too!!

Ba
Review №11

Professional, honest, knowledgeable, fair pricing. Ive been taking my car to Spectra for over 20 years. I wouldnt go anywhere else.

Ti
Review №12

I bought my car to get an inspection here. They were very friendly, fast, and cheaper then the other quotes I received. I would definitely use their services again!

Li
Review №13

Spectra is great! In this day we are lucky to still have a business like them.

De
Review №14

The staff here is amazing! Also, The technicians really give you a comprehensive overview of your vehicle and what youll need urgently and what you can possibly do in the future! Spectra really helped me plan out some of the items I needed from my car to ensure Im running safely at all times! I will definitely be returning here for services on my vehicle!

Wi
Review №15

Great service took my car to pass inspection and were very knowledgeable about everything explained in detail. Took pictures of the things that were not functioning correctly and emailed them to. Overall experience was great. Might not be the cheapest but are great honest people.

Ma
Review №16

They were very thorough and had a full diagnostic text and email so I knew what was done

Mm
Review №17

I called ahead to get a quote to change my brake pads and rotors and they said that they would need to see my car but the brake consult would be free. I said why not and decided to bring it in and Im so glad I did! They were the most thorough and communicative shop I have EVER used. They looked over my whole car and sent me a full detailed report of everything for FREE. I ended up getting my rear brake pads and rotors changed as well as a brake fluid flush. Im very happy with the results! Needless to say, I found the shop Im ways going to take my car to.

Br
Review №18

When I called and made my appointment, the woman on the phone was very nice and helpful. She was just as personable when I got there. Service was said to take about an hour, to an hour and a half, and actually took just under an hour. I will happily return if I should need any other services

L
Review №19

So impressed with this place over the last several years. They are professional, welcoming, accepting, and have impressive print outs summaries of what is going on with your car. Sometimes I wish they had later hours, but with the higher quality of care they provide your vehicle, they should take the luxury of having whatever hours they want.

Mi
Review №20

Spectra conducted a MD state vehicle inspection and was professional and efficient. In addition, The staff was very friendly and accommodating. When the need arises, I will definitely take my car back to Spectra.

AJ
Review №21

The business was very friendly and found the issue with my vehicle very quick. They also supplied photos of the issue and notified me before fixing it and the cost to fix it.

To
Review №22

We have had many great experience here.

em
Review №23

Great customer service 👏 👌 👍

Aa
Review №24

We have been taking our cars here exclusively for the past 14 years. In that time we have owned a Toyota, Honda and 2 Subarus. Spectra has been 100% honest and fixed everything right the first time. On the Honda they even fixed a problem the dealership (Shockley) did not/ could not fix which was the idle air control valve. I did have an issue with the work they did once, and they stepped up, made it right, and were very professional about it.They are the type of shop that will fix things totally and completely the first time. FOR EXAMPLE ONLY, not a real case... This MIGHT mean replacing a part when other shops MIGHT weld it. Welding is likely cheaper, but replacement guarantees the problem totally fixed. I highly recommend Spectra for honest work that is going to last.

Cr
Review №25

Spectra was great about helping me get my three out of state vehicles inspected. Most of the prices for required repairs seemed fair and they were not at all pushy about other things they found that werent necessary to pass inspection. I will definitely call here first.

Re
Review №26

I just had my car inspected here. They were able to accommodate me the same day. Great people. Meagan and the staff were nice. Thanks again!

Th
Review №27

Spectra Auto Services are super professional, I have been going to them for years and every time they take care of me. Be sure to support this local family owned business!

Wa
Review №28

Weve been taking our cars to Spectra since they opened 30 some years ago and have been quite pleased. They communicate well and do good work. Ive never felt they tried to upsell.

Li
Review №29

Ive been using Spectra for a little over a year now and they are top notch. I completely trust them. Have had some major work done on my car and all has gone well. These days it is hard to find a good mechanic you can trust, you can trust Spectra.

Na
Review №30

It only took a hour for my inspection to be completed the staff was friendly and provided excellent service.

Wi
Review №31

Very clean and safe environment staff was very friendly and knowledgeable will keep going back.

ke
Review №32

Being a repeat customer I value the work I receive at Spectra. The team there finds the problem and fixes it in a timely manner. And they stand behind their work. I would recommend their work any day of the week.

An
Review №33

Spectra is an incredible breath of fresh air if you are used to the traditional feeling of most Auto service places. For starters, they are happy to see you walk in the door. Willing to make an appointment and their ability to follow-up is astounding. They perform quality work and seem genuine about the safety and reliability of your vehicle. I can see why this shop has won Best of Frederick over and over again.

Er
Review №34

I read about Spectra recently. Its roots are in Frederick. The multi-generational clients they have and the trusted service they provide. So, I wanted to be a part of that. I brought my vehicle in for a brake service. My usual chasing after updates from other shops (Are you done yet? Did you look at my car yet?) was not needed. They were prompt, professional and took care of the vehicle in great time. They have a new customer!

V
Review №35

Very professional. Thorough diagnosis of problems or lack thereof. Friendly service. Fair fees. Great rewards program. Very satisfied with everything they have done for both of our vehicles.

Cl
Review №36

Spectra auto performed Maryland inspection only Mercedes sprinter van. They were really professional with excellent communication and took all the necessary precautions regarding COVID-19 potential exposure (masks, clean pen, cleaned my sprinter key, offered electronic report and bill).

Ke
Review №37

A friend recommended Spectra and Im so glad he did. Ive visited Spectra for 2 issues now, and both times they resolved the issues efficiently with courtesy and very fair prices. Additionally, what I like most is they listened to the description of the issue I was experiencing, they documented it on the work order accurately as I had described it, and they documented the resolution on the work order so I could understand it. Amazing and so welcome to be able to understand a work order! Many thanks to Chris at Spectra and the other amazing employees there who have helped to make my experience with Spectra rate above all others! THANK YOU!!

Fr
Review №38

Great local place! The staff are super friendly and understanding, and they have a taxi car to pick you up and drop you off if you dont have a ride. Im a big fan of their online inspection summary and how responsive they are. They let us leave our van at their shop after the transmission blew out for about a week until we could get a charity to come get it, which I really appreciated. Their prices are very fair and they are straightforward with what work you do and dont need to have done.

Ne
Review №39

These folks are awesome. I was running on a short deadline and they jump through hoops to accommodate everything. I will definitely recommend coming here for services and inspections. I definitely will be coming back!

Sh
Review №40

New to the area and just had my MD i spection done here. Everyone was very pleasant and they got me in and out within the time I was quoted. ( Which was actually an hour less than ANY place I had called )! Loved my experience and will be returning for ALL of my car services!!! Thank you guys!!!

Ni
Review №41

Took my car there for an Maryland State inspection. They were very kind and professional. Had my car ready ahead of schedule.

St
Review №42

Trustworthy, reasonably priced, professional, and timely.

Ka
Review №43

Everyone inspector offers Superior Service and dedication to client customer relations.They always take care of our cars. And if theres a serious problem they can always figure it out.They are tops five star all the way!

Jo
Review №44

Its only been a week or so and I continue to have issues with my car pulling to the side (left side now), though I was informed that there wasnt anything left to be done aside from replacing another tire.The service I received was prompt, and I was given several options before any repairs were made. I felt much more respected than I have in other shops, and though I would have liked to speak with the mechanic who worked on my car, everyone I did talk with was very pleasant.In short, Im not happy with where my car is at, but I am happy with the work that Spectra has done on it. I would recommend others to this business.

Li
Review №45

I love their system! They sent a text message with a link to a report about the status of my car. It had pictures, details and everything to help me decide what I wanted them to fix. Chris and his staff are awesome and they are so friendly! 👍🏻

Da
Review №46

Ive had service done by spectra on three different occasions, and theyve been helpful each time with prompt service and a good explanation of the work. I trust their advice and would definitely return for future service. They also offer coupons and discounts.

Do
Review №47

I’ve been coming to Spectra for well over 20 years. You can’t find a more honest, reputable car repair business any where around. I recommend them highly!

Ji
Review №48

I am always happy with the service I get at Spectra. I feel prices are fair and that I get fair treatment each and every time I get services.The reason for my service this time was just a light being out but I got the same great treatment for my $20.00 repair as when I got my brakes replaced!I love having a shop I can trust so close to where I live.

Jo
Review №49

Love your work, and feel very comfortable coming in and not worrying about you trying to sell me things I dont need or making up fake issues with my car. Since I moved to Maryland (and had to no longer have a garage to work on my own vehicles like I used to), I finally found a place I feel treats me fairly. Keep it up, and youll have me and my wife as customers for as long as were in Maryland!

Mo
Review №50

I love love love Spectra. I moved to Frederick from central California last year and I was nervous about finding a mechanic I could trust. Spectra was highly recommended to me for their honestly and integrity and I have been so pleased. They are always extremely helpful and professional, they do excellent work with a fast turnaround. Plus they always remember my name and treat me like a friend. Im a customer for life. Thanks Spectra

Da
Review №51

This visit, just like every other time Ive gone to Spectra, the service was great! From the front desk to the lift I feel both my car and I are treated with respect and honesty. I trust Chris and the staff at Spectra more than any shop in the area.

Je
Review №52

One word: Fantastic. I was told by another auto place that I needed to fix all three of my belts on my car, but I wanted a second opinion. I looked online for the best rated place in Frederick, Maryland, and they came up. I didnt realize how professional and honest they were though, until I got there. Not only did the receptionist walk me through a problem I had with something else, but they also told me I had NO problems with my belts. I walked out of there happy, and EXTREMELY proud of the service they gave me. So again, one word: Fantastic.

Yu
Review №53

I will most definitely recommend taking your car here !!! One of the most efficient car repair places I ever taken my car to. Their fair straight forward honest and quick!.. They told me everything that was wrong with my car, wasnt any pressure to get everything done at once. They let me kno the immediate things that needed to be done. Once they completed a list of things that they had concern about my car rides like I just took it off a lot!! 5 stars

Br
Review №54

I called around 8:10 am to have my oil changed. They were busy but said it can be done if I can get there in 5. $26 for a change with my own oil and filter and a general inspection. Staff was friendly and it was a painless process. I received a txt informing me my car was ready for pickup and a link that directed me to a inspection report for my vehicle. Overall, a great experience for a task I usually like to do myself, but didnt have time.

Te
Review №55

Always a job well done at reasonable prices. The work is always on time and right on the estimate. Prices are much less than any dealer Ive ever been to. I would never let anyone else work on my autos. Dave Phoebus truly does believe in customer service and satisfaction.Another service and another wonderful experience at Spectra. Great service as always! You can always count on Dave and crew to pinpoint any problems and repair them for the best possible value!

Ma
Review №56

As always, Spectra delivers quickly, efficiently and courteously. I trust Spectra.

Mi
Review №57

This is the type of shop that gives car shops a bad rep. Went there earlier this month for my MD state inspection and they told me my car needed $2600 of repairs. Before I pulled out the car I got something small fixed and what do you know or was 85% (I did the math) labor charges!!!Went and got a second opinion, 2 of the “damages” either required me to tighten a washer or completely fabricated. Those 2 were set to cost me $1200.Took it elsewhere and my price to repair critical failures was knocked down $1400 total, so they were trying to charge me double. These guys (Chris is who I dealt with) are crooks avoid at all costs!

La
Review №58

They are a phenomenal company who got my sons car who is there at college right away for worried mother. They offered me options and choices professionally, but some also made me like a friend! I absolutely highly recommend them!!

Ro
Review №59

I am very impressed with everything. Scheduling me short notice, very fair with pricing and honest. I basically said to the mechanic, I need rotors resurfaced, dont I? He responded, you dont need them, that is why I didnt recommend that; you just need pads They even sent a thank you note....Spectra knows what theyre doing and they know how to run a business.

Pa
Review №60

I have been taking my cars to Spectra since they opened, they have always been reliable and honest. If you are looking for quality auto care and a place you can trust I strongly recommend Spectra Auto Services.

Be
Review №61

I am so happy to have the problem with my car repaired. I can always depend on Spectra to get my old car back into shape. Thanks for the quality work that I can always depend on.

Ly
Review №62

Good folks who inspire trust. They explain all details clearly and have been super accommodating.

Mo
Review №63

My car had been making an unsettling creaking noise, and Spectra was able to get me in the next day. They ran a full diagnostic and noted everything in the vehicle that could be improved. The service was fast and friendly. I will definitely be coming back!

La
Review №64

I received great scheduled service as always. Staff is very friendly and willing to give recommendations without pushing other services. Very fair pricing and I would highly recommend.

Ke
Review №65

Always a fair price. I trust Chris and the staff here implicitly. Good people.

Pe
Review №66

For 25 years, we have been taking our cars to Spectra for all auto repairs. Even for simple jobs like oil change, I cannot trust any of the franchised shops to service my car. They are very honest in their estimates, and always recommends the best options for more difficult problems.

Ly
Review №67

Fair pricing, great staff and great service!

Jo
Review №68

Spectra was awesome. Very helpful, reasonable & excellent customer service! I will be going back in the future.

Pa
Review №69

Every time I go to Spectra, I can leave knowing that everything that they said needed to be done, will be done correctly. Ive used Spectra going on roughly 25 years and havent had any problems. They have a great crew and I recommend them.

An
Review №70

Avoid this place like the plague. Anytime you take your car in they charge you a $90 diagnostic fee, even if you are fully aware of what the problem is and only want that fixed. I believe they charge $100 or more an hour for labor which is not crazy in itself. They are however not as knowledgeable at doing repairs as they should be at this rate.I work on cars and have rebuilt motors before. I have a day job though and time does not permit me to always do the work myself. I put my trust in this shop 3 times and was let down 4 times. Initially there was a few problems I took my vehicle in for a main one being a coolant leak. Got the car back after having some other needed work done as well. About a month later I had to take it in again for a coolant leak issue, that was still not fixed.In both instances I did not price check the parts that they were getting for the vehicle because I had too much going on at the time to care.Third time, I had a cheap $60 electronic part go out on the vehicle that was causing a misfire. I knew what the problem was, told them what to do, still charged $90 for a diagnostic fee. Including the $90 I believe I was quoted like $400 for replacing the part. OEM from the factory for this part was $60 so I inquired as to what I was paying for as it was an easy job that could be done in an hour or hour and a half.I was told that the part was $200 which is a ~300% markup. After price checking my previous visits I can confirm that they markup all their parts to an unreasonable price. They also will not allow customer supplied parts. Which is fine if your not marking them up 300%. Why not mark them up 500%? Or 600%? I wouldnt stop at 300% when your ripping off your customers.I asked the guy giving me the quote, what the reason was for the markup and he said they would not make any money if he did not do this. I informed him that was ridiculous and offered to pay a 150% markup for the part or I would take my car elsewhere. He told me It was not his fought I drove an import. Still not sure how that is relevant seeing as the import mechanics their knew less about fixing the car than I did. I guess they feel its ok to markup import parts over domestic? Who knows. Paid my $90 diagnostic fee, took the car down the street and guys at a reputable shop took care of it for $130 (Part included).Fast forward 1 month, driving on a longer trip and I loose power steering, AC, and other utilities. Come to find out the mechanics when they did the last bit of coolant work forgot to bolt down a part they had taken off and it had slowly been shredding my serpentine belt.Also the factory spec for this vehicles lug nuts is 80ft lbs. They had these things well north of 100, I am extremely lucky I was able to get them off without stripping the heads.The only way I will be contacting this shop again is through my lawyer, depending on how much the damages are to the car this time.You have been warned, they come off as professionals, they are not.Update: This review is by no means fake, I have the paperwork to prove it and can provide it to google or anyone who wants to see it. Using an anonymous account has nothing to do with a review being fake or not. It just means I value my anonymity. For anyone wondering, the final damages I had repaired at a different local shop for $350. Probably not worth the time to pursue legally for damages.Update 2: You were not incredibly helpful in our last interaction. Also you took zero responsibility for previous bad work. Why would I expect that to change. Would you like to cover the cost of the most recent repairs or something? Otherwise I have nothing to discuss with you.

Co
Review №71

Very friendly staff. I had a check engine light that was on and needed fixed before emissions testing. They went over the multiple issues that were causing the check engine light and gave me a quote that was very accurate. Ive been here a couple times and would definitely return!

Ha
Review №72

I had a marvelous experience at this shop. I was getting an inspection done on my vehicle and being as though it was the beginning of the month multiple places were already booked in advance. Another shop that I was going to was booked and referred me to them. I happened to be downtown when I placed the call just seeing if I could get in in a few days, just my luck the woman who answered the phone asked when would I like to bring it, jokingly I said now would be nice. She said how long would it take you to get here, I said 10 minutes, she said see you then. I was so grateful bc my tags were only good for 2 more days. It was not your average car shop, they went above and beyond my expectations. I also was introduced to some amazing Apple Cider from a Kureg . So awesome that today I went to find the brand a brought 2boxes of them. Spectra had many varieties of Kureg delights to drink and nice light conversation to keep me occupied for the hour wait. All and all the service was great, the atomosphere was great and I would highly recommend trying them out bc they will make you a lifetime customer. I know I will be. Thank you for the superb service.

Ja
Review №73

The lady who helped us was nice and very understanding on Jan 3 2018 4:00 oclock good workers yall should be glad shes with you

Ji
Review №74

If you want it done right, take your vehicle to Spectra. Quality work from this shop both times I have taken my car there.

2w
Review №75

Honest, Reasonable, Timely and Personable. They have been my shop for many years and will remain so.

ji
Review №76

Very pleased with the service been going for 5 year and will continue.

Li
Review №77

Always a pleasure to do business with Spectra. Friendly staff. Able to fit me into their schedule promptly.

Dr
Review №78

Great service, knowledgable staff. highly recommend visiting Spectra Auto.

Ju
Review №79

Had to have the socket for my blinker replaced and they did it in a matter of minutes and did not charge me labor just for the part. I have always had a very pleasant experience when having my car serviced at Spectra.

Jo
Review №80

Took my vehicle in for the state inspection and the gave me a list of stuff that needed fixed. I fixed all but the emergency brake. Less than a year later I find out that the lug nuts were on there so tight that one lug broke off and another lug nut was rounded off so you could not get it off. I called about it and they would not guarantee the work because it had been almost a year and other things could have happened. Took the vehicle to a different shop and when the got the tire off they found the the emergency break that was supposed to be fixed wasnt fixed properly. I will never take another vehicle to Spectra nor will I recommend them to anyone.

Ro
Review №81

They replaced my radiator in our 1996 Honda Accord at a reasonable price on their promised time and estimate.

Ca
Review №82

My husband and I have been going to Spectra for YEARS, and the things I like about them is we have NEVER had to bring our car back because it wasnt fixed right, they are honest and never try to sell us something we dont really need. I would HIGHLY RECOMMEND them to anyone.....and Im a picky person to please.

E
Review №83

Spectra has always looked out for me, done an excellent job, and stood by their work. I especially appreciate that their ride assistance has made it much easier for someone who lives alone to get work done without racking up extra money for cab fare.

Ap
Review №84

Everyone at Spectra has always been there when we needed them, a last minute call, because the car broke down to deciding whether to buy a used car. Great service, and fair prices!

Ha
Review №85

Honest reliable service!

an
Review №86

Always expert and friendly service with affordable prices.

Al
Review №87

Excellent service and a fair price- thanks!

Ke
Review №88

The staff is always friendly and accommodating. Thanks!

Ja
Review №89

Great mechanics affordable prices.

Gr
Review №90

Great service, highly recommended!!

wi
Review №91

Honest, reliable, flexible, and Fair price

An
Review №92

Great service

Fr
Review №93

Always top notch service

Hi
Review №94

Great service!

Sh
Review №95

Awesome service by Chris and staff

St
Review №96

Great customer service!

El
Review №97

Spectra gave me rides back to my home when my car was being fixed.

Jo
Review №98

Spectra Auto Services is very close to my Doctors office. I dropped my Chevy off to have the front brakes replaced. They drove me to my appointment and picked me back up after it was over!!

Ma
Review №99

Always HONEST!!!

Ma
Review №100

Cool people

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