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Brakes Plus
5440 Warren Pkwy, Frisco, TX 75034, United States
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Brakes Plus
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Da
Review №1

This place is amazing. Incredibly honest and trustworthy. Ron helped me. He showed me everything that was wrong and explained it so I could understand what was needed. I checked prices elsewhere and they were well below any other shop. Highly recommend.

Am
Review №2

The staff at Brakes Plus have worked on my SUV a couple of times. Oil changes, checking my brakes, even my alignment. All I can say is that they are amazing! They have bent over backwards to help me in every way that they can and they do a great job, while being kind. I highly recommend them!

Jo
Review №3

Mark, the manager, not only made sure my left clean, especially with the white leather, he also made sure everything was dialed in as close as humanly possible to both right and left sides for the alignment. He even called me back the next day because he thinks he figured out why they couldn’t get the camber dead centered. He had me bring it in, he dropped me off at the office and came and picked me up when it was dined Great attitude, very helpful, clean, new machines, and EXTREME attention to detail for beyond picky customers like me. They definitely took care of my 2021 Tesla Model X. Be sure to ask for Mark.

Qu
Review №4

I went in for brakes, Ron & Bryan were amazing. I have never received any other customer service that would super secede theirs. Very professional, personable, speedy, accurate and friendly service. This will be the ongoing go to place.

D
Review №5

I have been in Texas almost a year and I got my first set of tires at this place. They are very professional Melanie was very friendly, and efficient with working on my vehicle and explaining to me different things that were going on. I would recommend this place to anyone. I was informed they are short staffed so if you work in this field please reach out to them I am sure you would be welcomed. Thanks Pep boys.

As
Review №6

The service advisor, Ron, was awesome. He was very professional and has a great personality, it was very easy to speak with him. The service was fast and efficient, thank you.

Ci
Review №7

Wonderful experience! Super friendly staff and very conservative with pricing. Highly recommend for experience/ time efficiency & Honesty.

Ju
Review №8

AWESOME CUSTOMER SERVICE! Brakes Plus always communicates and works with us in regards to repairs. If there is a coupon, they will gladly let you know. We had a bad experience at a competitor and Brakes Plus gladly took in our car and fixed it within a day. The competitor had our car for almost a week and never told us that they would not start repairs until they had the check in hand from our adjuster. Brakes Plus only asked for proof of payment and had our car back to us almost immediately. I will ALWAYS choose Brakes Plus going forward!

El
Review №9

I came in for an inspection to renew my sticker and they were so friendly! The guy at the front desk was quick to help and was their team was fast, but not rushed. I would definitely come back another time!

ch
Review №10

Really impressed with the team at Brakes Plus. They were professional, friendly, and the prices were reasonable. They brought my truck in the bay and began working on it right away, it’s never a good thing having to wait for them to even begin working on your vehicle. I will continue to get service at this location.

Zo
Review №11

Safe and clean neighborhood; Quick and fast service; Transparent pricing; Clear communications; Courteous and professional. I am pleased with the brake service today.

MI
Review №12

Able to see me same day I called, other places couldnt see me for 48 hours...thoroughly explained all the services and pricing. Since I had to wait, they recommended places to eat nearby. Although I did not need it, the shuttle service is convenient to know about for the future

Da
Review №13

Bryan and team are professional, easy to deal with, and great with follow ups. Will continue to use their services.

co
Review №14

Mark and his team are peerless. I’ve done almost 20 years active duty in the Army and their commitment to taking care of me while I was on a road trip through Dallas felt like the support and willingness to go the extra mile for me that you typically only see in a tight community. Mark and his team picked me up, dropped me off, offered to stay past closing, offered to open early, helped find rare brake parts, lug nuts and new wheels to get my son and I back on the road. I can’t say enough great things about them. Truly above and beyond. I would give them 10 stars if able. Down to Earth people, a steadfast team of professionals who are truly committed to getting their customers back on the road without breaking the bank.

Ju
Review №15

They gave me an honest estimate and did the work right away. Was very happy with the service!

Ma
Review №16

Great experience! By far the best customer service encountered I have had long time. Highly recommend using Breaks Plus

Pe
Review №17

Had a great experience with Brakes +. They did two of my cars for state inspections. Was very friendly, professional, and got me in and out in a very short period. Would highly recommend!

mo
Review №18

Excellent service, with knowledgeable staff and a super clean facility! Definitely coming back !

Ro
Review №19

Mark was very professional and helpful. Completed my repair in record time. Very personal able, and gavegreat suggestion on future maintenance issue. Offered all services available

Na
Review №20

Recently went to the dealership to get a safety recall done on my beetle. They gave me a condition report of my car. They said there was a transmission pan leakage among other things. It rounded up to be up to $1,300. I initially wanted to go to brakes plus for the brakes fluid. So pleased that I came here! Super affordable and professional. It’s not easy finding someone you can trust with your car. They literally provide you physical proof. Only to tell me there’s no leakage in the transmission pan yet. So all the service done is all done half the price! So grateful!!

Ja
Review №21

Continuously come here for car needs! Always on time and very friendly. Very knowledgeable and helpful with any questions! Brian, the GM is always a pleasure to speak to. 10/10 recommend going here if you’re looking for the best customer service and prices.

Am
Review №22

Super friendly, professional, HONEST, and great work on the breaks on my husband’s car. We’re back to get my car’s brakes taken care of. Highly recommend!

Da
Review №23

My Toyota needed brakes so I called Brakes Plus, made an appointment and they did a free inspection. I only needed front brakes, and they honestly reported their findings. I asked for an appointment and they said “how about now?” Very pleased with their service and price.👍

sc
Review №24

They fixed my brakes and completed an oil change for less than a quote I received for the brake work alone at another place.Great customer service.

Fe
Review №25

I had a great experience getting my oil changed. I came in during my lunch break. Everyone was quick and efficient. I will definitely be back for my next.

Si
Review №26

Above and beyond customer service and satisfaction!We’re willing to give ride and pick up while my car was being serviced on! Made me feel like a valued customer right from the getgo

To
Review №27

I needed a alignment only took them an hour. Great service.

Mi
Review №28

I needed some work on the brakes and suspension as well as an inspection. Super nice people and they had some grilled hot dogs while I waited. 😀

Da
Review №29

Great shop. Rebuilt front end and brakes all around. I highly recommend these guys

Ce
Review №30

Brian provided excellent customer service and information about my car.

to
Review №31

They were great. Friendly, professional, talked through the problem, fast and trustworthy. I have tried other repair garages on legacy in that area and brakes plus is much better than any of them. I will take all three of our cars here in the future. Its refreshing to not feel like you are being taken advantage of. Thanks for your excellent service

Pa
Review №32

I can’t say enough good things about Brakes Plus Frisco. Mark did a great job of letting me know exactly what my vehicle needed and then took the time to make sure the work was done properly. The entire staff is friendly and customer focused! They take pride in developing relationships and building trust! I won’t take my vehicles anywhere else!

Ke
Review №33

Very helpful, took me out to the car to show me what needed to be done and did not pressure me to get anything done that didn’t need to be done immediately.

Ju
Review №34

Recently the road took its toll on our BMW X5 and we took it to Brakes Plus. Anything on this car is expensive to fix and you want someone who knows what they are doing. Brakes Plus was able to advise us on what we needed and worked with us on getting the best deal. We have now had the car back for about a week and it is running like a dream.ALSO - the same BMW was costing us $100 + to get an oil change and Brakes Plus changed the oil for less than other shops. This is my new go-to-place for oil changes for both of our cars.I almost hate to tell people how good they are because I like how quick they get me in and out of their shop but I definitely want to sing their praises!

ze
Review №35

Went here for the first time today and was satisfied with the overall experience.Both, Kelly (front desk) and Bryan (manager), were helpful, friendly, and professional. I got a great deal on a full synthetic oil change for my van. I was in and out within reasonable amount of time. They are recently opened and was told that they will have an official opening day on December 3, 4, and 5. They told me there will be giveaways and some great deals during those days. I was also told that they do provide free drop off and pick up while your car is in service within local area.Place was clean and they do have free water bottles and hot coffee. I was told that they do price match. They offer all kind of auto services except selling tires. Call them if you need anything and I am pretty sure they will help you out including beating or matching any existing quotes.I will definitely keep them in mind for all of my auto maintenance needs going forward.

Li
Review №36

They were great. They are very friendly and professional; I stop by, because my car was doing a laugh noise and they did a great job of letting me know exactly what my car needed and then took the time to fixed in a convenience waiting time. Thanks for your excellent service!

Mi
Review №37

I was very pleased with the level of service that I received from Mark B. I was at a car dealership and was told I needed quite a bit of work done. I called Brakes Plus and Mark was the one who told me to come in to get that work done. Pricing was way under what the dealership was quoting, but most of all, the customer service was top notch. I will be bringing my car here from now on thanks to Mark.

Cl
Review №38

We needed a repair on our 2005 Jaguar XK8. The foreign auto repair shop we usually used was outrageously expensive. So we thought we’d call a shop that had done Jaguar transmission repairs for us. They could not touch our car for 2 weeks. They recommended Brakes Plus on Warren Pkwy. That was the BEST recommendation ever!Bryan and Mark were repairing our car immediately and for a reasonable price. They had a few obstacles, kept us informed and as quickly as possible repaired our car. There were no up charges for the obstacles!This is an excellent, professional, hard working shop that we will continue to use and whole heartedly recommend to friends and neighbors!

Ro
Review №39

These guys are amazing. I saw they just opened this location and went in to check on some things. They were extremely nice and professional. Best prices Ive seen anywhere. I highly recommend you try them. They do everything.

Mi
Review №40

Ive to Brakes Plus twice in the past month to provide service on my Jeep and wifes car. Both times have been fast, friendly and efficient. I would trust their team with any future repairs needed for my cars. They dont just do brakes!!

Mi
Review №41

Great shop. I brought my car in for a brake inspection and was informed of my options due to wear. Good crew and good service.

Ro
Review №42

We are long-time fans of Brakes Plus... This trip was for my annual state inspection. They have been great for our 20+ yr old Toyota 4Runner, and we trust their advice. Service is always top flight!! thanks to all the service techs, especially Richard!!

Ka
Review №43

Fast & professional (I came on a weekend)! Great service, they walked me through everything. I got front and rear brakes, an oil change, tune up, and more! I highly recommend this place.

Ve
Review №44

Love the honesty, professionalism and expertise! I took my Porsche to the dealership for maintenance and they recommended a new battery. I was doubtful and got a second option w brakes plus. Not only were they honest (that I didn’t need one), but caught a coolant leak on my engine! They gained a forever customer! If you have a European car, they are expert at them! Thank you!

Br
Review №45

Just recently started using this location. Great to work with on the last two vehicles we brought in with various issues. All issues resolved efficiently and effectively. Will continue bring our vehicles here.

Da
Review №46

Awesome job! Got my alignment done today- super easy and affordable! Didn’t realize they also do servicing for all cars too! Perfect!

Pe
Review №47

This place was a amazing. The people, the knowledge, the service just awesome. I highly recommend them. You will be well taken care of!

St
Review №48

Brain was really good- assessment and fixed all in one visit. Will bring in my other two cars.

Er
Review №49

Extremely quick service, great communication and prices were fair.

La
Review №50

In and Out under 45 minutes and $300 LE$$ than the Dealership. Glad we hooked up once again. Beautiful shop and great location.

Al
Review №51

Honest workers and great service. They will get you in and out at a great price. Highly recommend this location!

Ay
Review №52

Breaks plus as a whole has always provided me with the best and quickest service - same applies with this location. The general manager, Bryan Copeland, was so sweet and was extremely helpful when explaining my cars issue. Definitely recommend!

Br
Review №53

This place is very curious and provided me proof when things needed to be replaced overall wonderful service

Bl
Review №54

Great service. And overall a great shop.

Ry
Review №55

The oil change was quick and very reasonably priced. Kelly and Bryan were amazing, they constantly kept me updated on the progress and even replaced a light that was out free of charge. I highly recommend any looking to get work done to come here.

Th
Review №56

I love this shop! I love that they not only work on American cars they also on your typical cars the also cater to European cars as well. Who knew?! I will definitely be back!!

Va
Review №57

Needed to get an alignment and complete my vehicle inspection, so I gave them a call to schedule. Brian was very polite and professional when I called. It was a pleasure coming in and doing business with you.Your waiting areas, both inside and out, made it easy for me to relax while waiting for my car to be serviced.Thank you, Brian and the rest of the team at the Brakes Plus location in Frisco/Warren Drive!iEnjoy your grand opening next month!!!!

Ch
Review №58

If you want to deal with honest people who strive to give you 100% satisfaction look no further!!! This location in particular is hands down the best place for repairs. I took both my newly purchased used trucks here for a detailed inspection and general maintenance. I will never go any where else for car repairs.

Br
Review №59

They can even align your Ferrari.

R
Review №60

Great service with really affordable pricing. They are really honest about what you need done and what you don’t. 10/10

Jo
Review №61

This place was great! The staff was friendly, communicative and very professional. 100% would recommend

Ro
Review №62

Extremely honest and very fair prices. I highly recommend.

Ju
Review №63

Bryan and his crew did an excellent job putting breaks on my SUV. Professional, timely and an excellent price. We will be back, and will recommend to all our friends. Thanks Brakes Plus!

Se
Review №64

Highly recommend Brakes Plus. I drove from Mckinney to this location because my friend had work done here. She told me how honest they were. I agree. Greatservice, great price and a place that is trustworthy. They have so many specialsgoing on. Look no further!

Mi
Review №65

Thanks to the team at this location. Took care of my repairs and did it on time. Keep up the good work. I will be back!

Do
Review №66

These guys are the best. Trust them with my car and that’s a huge deal for me. Welcome to the community Brakes Pius. And thanks for your help!

Ma
Review №67

My wife came in for an oil change and state inspection. The guys were very professional and honest. she was very impressed in the speediness and cleanliness of the shop.. these guys are top notch while she was there she noticed some very nice porsches that they were working on and kept complementing how much care and detail they were taking while working on these cars.

Je
Review №68

Everyone was courteous, professional, and their customer service was phenomenal! Definitely coming back!

Ed
Review №69

Kelly and Mark are so nice. They greeted me with a smile and very positive. They helped me pricing, and told me what I needed to have done in the future. I enjoyed that they didnt try to oversell me on any work. They have for sure earned my business and will definitely be coming back for future services.

Dy
Review №70

Followed Bryan from the McKinney store to Frisco as I’ve always gotten good service from him. It was worth the drive. Like the new fresh store.

BE
Review №71

I work at a dealership and I would rather drive 2 hour and have this brake plus service my car. I was in and out in 1 hour and that included turn the rotors pads wipers and new air filer. The technician were very professional and kept me up to date on everything they did. I will return.

Ad
Review №72

How refreshing! Contrary to other car shops that always try to scam me by telling me of various problems they found, the guys at brake plus are honest and kind, explain to me the exact issue and give me prices that are unmatched anywhere else. They spent their time showing me and assuring me of what the real condition of the car is rather make things up as other places has done to me. I’ll come back with my other cars

Ka
Review №73

This location is immaculate! The customer service is phenomenal!! Not kidding, I can’t say enough how great of an experience I had. Everything was professionally done, and felt like their only customer.

Da
Review №74

I strongly recommend Brakes Plus. We took both our Infiniti QX60 and Infiniti M35 for brakes, maintenance check, oil/filter change, and state inspection. Mark and Brian are excellent: they gave an honest assessment of our vehicles and repaired them at a very fair price and quickly. Well stay with Brakes Plus at Warren and Legacy for all future auto repairs.

Ji
Review №75

Wonderful experience my first visit to get new struts and shocks. Fair prices and great service. Bryan Copeland is the manager. Kelly shuttled me to and from home. Lots of grand opening specials right now.

Review №76

First time and I’ll definitely be back. Great honest service.

Ti
Review №77

Always great service from Bryan and the crew. From oil changes and brake jobs to major repairs they always give me great prices and customer service.

Ch
Review №78

This location is specifically so helpful and not pushy about services, even though their a brand new location. When I called, I was expecting to either to get a run around about services/prices or being told they are really busy.... The gentlemen over the phone quickly said, Come on in, we can take care of you. That quick response and enthusiasm is what made me stop calling around. THEN when I went in, Kelly was so eager to help and she did an amazing job doing so. You can tell they dont just want your business but truly appreciate it. Im typically not one for supporting big chains but with the information I was given for future services, the help I received, and overall the customer service from both Kelly and the mechanic... I will definitely be returning to this location. I left feeling so taken care and all I got was an oil change but now I also have been well informed about prices and what I should prepare for in the future. I didnt catch the name of the mechanic but shout out to you too! Seriously, thank you guys!

Eu
Review №79

Kelly and Mark really took there time and provided the best customer service. Their service was top notch. They have definitely earned my business.

Ro
Review №80

Great service this is my second time coming in and service was still amazing ! Finding honest service shops is hard sometimes this is the best one in town !

L
Review №81

This place is outstanding!! I took my car to Jaguar, had break pads replaced, car came back squealing.. After several weeks it was so bad I took it back to Jaguar.. They said it wasnt the breaks, I needed struts for 3000.. It didnt make sense to me so I took it to Mark and Ron at Brakes plus and they were amazing. Kind, courteous, AND they fixed the issue by removing the glaze on my rotors. My car is perfect now. They even dropped us off at Kroger to groc. shop while they fixed. They do just about everything for cars and I will take my car there going forward. Ill never go back to Frisco Jaguar who was horrible/rude to work with..

Mi
Review №82

Quick and friendly service!

Ja
Review №83

Mark, helped me saved hundreds! I really appreciate their customer service.

Ro
Review №84

Very professional and got my G70 in and out quickly.

Ra
Review №85

Clean place, fair price

sh
Review №86

Brians and the team are awesome enjoyed my experience at brakes plus

vi
Review №87

Superb customer service!!! Will definitely be back!

Ju
Review №88

Kelly, Mark and True were awesome at helping with my battery issue! Would definitely recommend and come back!

Ga
Review №89

Mark and Kelly welcomed warmly into the store and My car was into brake pad and rotor service. They provided multiple options regarding the pricing and also the types of brake pads and rotors. They provided the lowest price for the service.

Ad
Review №90

They are awesome and very personable and professional

Jo
Review №91

Clean facility with a courteous and friendly staff. Ill be back.

Mo
Review №92

Very nice and professional!

Jo
Review №93

Will be back!!!

Ha
Review №94

Incredible service !!! Bryan and Kelly!!!!!

Information
30 Photos
94 Comments
5 Rating
  • Address:5440 Warren Pkwy, Frisco, TX 75034, United States
  • Site:https://brakesplus.com/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=317
  • Phone:+1 469-731-4330
Categories
  • Brake shop
  • Auto tune up service
  • Auto repair shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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