Just received a new bike and had the shop put it together with their silver service level. Cory the tech is awesome, staff super helpful when I called in it was super easy getting setup with an appointment, they had my new bike ready to go in a day. I’m a total N00B they took the time to explain everything to me, from simple maintenance, to how to fix a flat etc. shop is awesome. I would highly recommend if you are in the area, easily the best personable shops on the west valley.

Im not sure why I havent left a review here before, but a good review is well deserved of this bike shop, especially when they contribute so much to our daily business. Dont buy online. Trust me on this. Having a knowledgeable and attentive bike staff to look after your bicycle is invaluable if riding is important to you. You cant go wrong with AZ Cyclery!

AZ has always been friendly and extremely helpful! I enjoy the atmosphere and the prime reason why I keep going back. Staff and customers are good people!

They have always provided me with great customer service. I even took a special project to them and they made every effort to make it happen. They could have easily turned the non-bicycle project away, but instead took it on and succeeded.

Good bike repair honest and quick, busy repairing but they get it done. Also have bought tubes here and several other items. Right now their bike inventory very low due to such high demand during the Covid-19 crisis. They are a Specialized brand shop so they only carry that brand mostly.

Owner actually yelled at me in the parking lot and said I was no one special. I simply asked to see if they could take a quick look at my bike to see what could be wrong....not to even fix it....they told me they were to busy and berated me for not knowing how busy hikes shops were during the lockdown...I went to another bike shop in a few miles away that was just as busy ...they stopped their worked...welcomed me to Arizona as I had just moved here ...got me coffee and fixed the problem at no charge....don’t waste your time with this bike shop there are far better ones in the wear valley

I have been a return customer at AZ Cyclery for the past 2 months. As soon as I walk in the shop I am greeted by their very friendly staff. The AZ Cyclery team is always helpful and very knowledgeable of all things bike related! Their customer service is beyond expectation! Thank you AZ Cyclery for stress free purchases, great service, and positive interactions!

All I can say is AZ Cyclery is a really top notch bike shop. The people that work there are really friendly and even go out of there way to help you. I was just there yesterday buying some bike shoes and the employee that was helping me with my shoes made sure that my shoes were just right for me. Even though they were closed when I got there they were really patient and made sure I got what I was looking for and to me thats great customer service. Will definitely come back for all my bike needs, Also they did a great job on my bike thanks again A+++ shop.

I observed a potential customer come into the store. They asked questions and were answered by knowledgeable personnel. Their mechanics are top notch and went out of their way to assist other customers on their needs and expectations. They are not pushy nor rude. They give you a time when your bicycle will be repaired and are usually ahead of schedule.Fred Reyes Sr.

If youre in the market for a bike go here, the staff is great! The experience is excellent and informative. The only decision will be which bike do you prefer and they have a huge selection on all riding preferences. I recommend skipping all the big box stores and go enjoy a true experience in purchasing a quality product from well informed staff. Thank you

Went in for a tune up. Got my bike dirty like I took it in. Paid for the forks and back suspension to be done. Needed my lockout fixed which was one of the main reasons I took it in as well as my derailer. Was expecting a night and day difference after what I paid. Bike looked and felt exactly the same as when I took it in. Lock out was not fixed and they said oh I don’t remember you mentioning that. I did. Plus if you saw that it didn’t work wouldn’t you call and try to get me to fix it? (Make a bit more) Or just let a rider ride with a not up to par bike? Overall bad experience. Don’t recommend. If you want a quick tire change. This is your spot. If you want real work done. Go else where.

Great value for my needs! My little-used cruiser needed to be tightened, cleaned and filled with air. It is a simple bike which was done well, for $25 and on time! Intake was quick and pick up was equally quick and easy. I highly recommend this shop!

Repaired and Maintained my bicycle and purchased accessories. 1 stop bicycle shop. Like it!

I brought my mountain bike in to have the disk brakes bled, bike cleaned and tuned up. It was resonable, cost what I was quoted and was done when they said it would be done. Good for me, thanks!

Excellent service, very knowledgeable, more than fair price, very honest.Family owned and operated, retired Air Force.Highly recommend.

The owners are so personable and friendly. Helpful and knowledgeable. I prefer to go to local businesses as opposed to change stores. Rey and Esther are excellent.

I went in for something that could have potentially cost me ~300 dollars to replace, and it was literally repaired in 2 minutes and cost me almost nothing. Every time I have come in I have left with no regrets and only good word.Outstanding service, professional knowledge, and a welcoming crew is what makes this place so great.

Family run, family owned and operated... best deal and service team you can find hands down!

I was directed to this shop by what looks like some very nice people but I have not met them yet my heart hopes for the best I do know that speaking to ray and his lovely wife Ella maybe they were able to help me get myself squared away and they will be able to help me after Christmas to get the bike set up right and Im looking forward to some group rides thanks

Have purchased 9 bikes for myself and family members since Rey & Esther opened their shop; recurring preventive maintenance service, a repair here and there, and replacement tires, etc. Superb service and unquestionable integrity. My hometown bike shop - highly recommended!

Ive been going to AZ Cyclery for several years. Theyve always been friendly and helpful and seem to always go the extra mile to help with what ever I need. I bought a Camber 29 there a couple years ago and the after sale service is as good as when they sold me the bike. There are other bike shops around, but this is always my first choice.

Absolutely best place. Knowledgeablestaff that is right there to help but is super friendly. More than all that they are approachable for new buyers. Prices fair service great!

The staff is excellent and very knowledgable. The made recommendations based on my needs not on their monetary gain. The prices are reasonable too! Thank you guys for getting me started on my way to longer more intense rides!!

Love my Specialized and love the life time maintenance that comes with it.

Fist time to this shop today and had a easy informative visit with great service. I will be going back very soon and would recommend to anyone looking for a bike, parts or service!

Absolutely awful. I am an avid mountain biker who trusted this shop to true my wheel. I had lost a spoke on a previous ride (on the BCT) and needed the wheel for a ride the following day. I got the wheel back and not kidding, 5 miles into the ride the same spoke they replaced fell off. The wheel was not trued correctly the first time but I bit my tongue and figured it wasnt worth the argument in the shop. I would NOT recommend this place for bike repairs.

Fast repair, in and out of the shop in a half hour - they took good care of my bike, showed me what I was doing wrong, and got me back on the road without a high repair cost. Great service.

Very friendly and knowledgeable staff. The crew here treats you and your bike like one of their own and they know what they are doing. Dont settle for second best, go to AZ Cyclery!

Most excellent establishment for cyclery and the best customer service I have experienced! Go there if you need anything for your bicycles & respectful service.

I got my front week fixed and it breaks a month later thanks for making me waste my money

I went in to purchase a couple of tubes and walked and out with a couple of bikes the owners are amazing, great selection and super knowledgeable

I just left the store to buy a tire tube for my bike and I have to say the experience was excellent. Great customer service

Rey and Esther do a great job of listening to their customers and making them feel right at home.

Great service! Fast Service and honest people! Thank you!

My visit was awesome. I brought my rereline in for a tune up and pick it up today. Im sure ill be very satisfied. The staff were very helpful as well as polite. I will be coming back in the future for anything else I need for my bike.

Everyone I ever deal with here are very pleasant and knowledgeable. And very reasonably priced!!!

Only bike shop that I go to. They are the best. They will take care of you and youll never go anywhere else.

Ordered a sprocket for my old electric bike, worked with me to get it sent and it fit perfectly, really nice staff everytime I go in, and really helpful thanks everyone :)

AZ Cyclery has consistently been the best bike shop I have had the privilege of going to. The owners and staff are incredible and always helpful.

Rey thanks for taking me out on all those rides. Your the best.

Awesome service and high quality bike supplies for all levels!

Love this place! Great service and great people.

So far so good!

I would never come back to this bike shop again. Bad experience!!! My bike was needed some tune-up. I figured, I would take the bike to this shop since they sell the same brand as my bike. High level of confidence did I have...I took it in early Monday morning. The employee told me the bike wont be ready till Thursday. He wrote down my number and he said he would give me a call.Thursday came and I was waiting for a call...no calls. I finally called around 3pm and talked to the owner and she said ITS READY TO ROLL. So I came and rushed to the shop. In my surprise, they replaced my rear brake-pads without consulting me... (I do have new pair brake pads at home you know). I didnt argue about it...I just said its fine. It was only $15 added on top of the $125 tune-up.I rode the bike the next day Friday afternoon with my buddies. As soon as I was pedaling to go up hill, the back derailleur was shifting hard back and forth on gears, the chain derailed a few times. Finally I told my buddies that I cant continue and ride this piece a @#@$...if I do, it might ruin my chain and all that. I called the shop and the phone was just ringing. I drove to the store and got there 6:30pm. I just missed them. They were closed at 6pm that day. If they would have an answering phone system that would tell the caller their business hours, I would have known that they were closed already and didnt bother to drive there.Saturday morning, I came back to the shop and I waited in front of the shop till it opens. The owner showed up. She just looked at me and didnt say anything. Luckily, there was a young high school kid that works part-time at the shop that took time to speak with me. The kid took the bike inside and hung it on the repair stand. The owner came to him and asked Whats wrong with that?The kid was able to fix it. He was very apologetic...but the lady owner. She didnt talk to me at all...not even Sorry for the inconvenience...our tech didnt do a good job. I figured what for? Its her rights not to speak with me because she already got my money. I didnt go ballistic about it...its not my thing, besides the kid was able to fix the bike anyway. I just went out the door and gone on my way. Happily, I was back on the trail the next day and conquered the 20miles South Mountain trails...thanks to the kid name Cody.Bottom line is I would hire the kid Cody to handle the repair but not AZ Cyclery!

Service is excellent and staff was completely honest. Very helpful thank you Rey

The owners are very helpful. Esther and Rey always go the extra mile.

Ray & Esther Are The Best. No if and or Bikes about it ! ! !

Just bought new bike. Great service, love riding my new bike.

Awesome Staff. We bought two mountain bikes from them, awesome customer service.

They had what I needed and were helpful.

Needed an LBS close to home to start a relationship with. I have been here a few times and they are always helpful and friendly. I am just getting into serious riding and they hrlp without being pushy. On advice of an avid cyclist froend and many articles I got a bike fit from Rey. It is a bit pricy but no more so than anywhere else. I was very happy with the time Rey spent with me. Measured everything and boy did we change a lot. So far so good. It was on a Wednesday so when it was over i got Pizza with the guys coming back from the every Wed ride.So a great way to mert other bikers and get tips. In fact everytime I go in I end up meeting someone else from the area. My Strava friend list is filling up. Look me up if you ride in West Valley.I have never been sold on a better bike or expensive accessories even though I hinted i might need a bigger frame. Rey said this was fine and maybe 3000-5000 miles down the road look into the next level. Clearly AZ will be my first stop on that search. In the mean time will be getting a mountain bike soon from them to take advantage of so much dirt in White Tanks and Estrella areas.Give them a shot. Wont make you feel like you know nothing and definitely know enough to help you pros too. See you on the road.

Great people work there! Knowledgeable and helpful to a beginning cyclist! Thank you!

Just bought my enduro comp from Az Cyclery! I have never had such amazing customer service like that before. They hooked me up with tubeless, and set the autosag! Also I could not believe the price! Everyone there has such a friendly attitude towards everyone who walks in and that includes me, when I walked in. I am hitting White tanks competitive track after this!!! THANK YOU AZ CYCLERY!!!! I found my new second home!!!!

Love this shop. Everyone is helpful and friendly

Good quality merchandise and the staff was helpful and informative.

This is by far the best bike shop in AZ. Family owned and it shows in their quality of service. One stop shop go check them out!

Great customer service!!! Fixed my bike tire while I waited!!! Nice people!!!

They are closing up shop permanently

Matt is one of the best techs in the valley.

Great service! Knowledgable staff!!

Knowledgeable, helpful, and great service.

Great Customer support

Closed permanently.

Great service

The best

Great service!

Terrible customer service.

Helpful