I recently had a bike that had been sitting outside for 6 years. Of course had both flat tires, front brake wouldn’t work and rusted chain and shifters. They fixed it up at way less than I thought. Would recommend them to anyone. Awesome work!!!! David

Went into Sonoran looking to purchase a high end mountain bike. Their inventory was limited, but I expected that after going to a couple other bike shops and hearing that COVID had really screwed up manufacturers’ supply chains. That being said, they had 2 bikes(Yeti/Pivot) in the shop I was potentially interested in purchasing. I was more interested in the Pivot since it had 29” wheels rather than the 27.5” on the Yeti(but would have purchased the Yeti if that was the only one for sale). I believe I was speaking w/the manager, and he mentioned he wasn’t sure if the Pivot was available until he spoke to the owner. Left my name/number w/him, and he stated he’d call me immediately once he could speak w/the owner(he stated he’d call me back w/in the next couple days). Unfortunately, I never received a call back if the Pivot was available or if the Yeti was the only option. While waiting for the call, I was able to go to another bike shop(Savage Bicycles), and they had the Pivot I wanted(and bought it immediately). In the end it worked out for me, but unfortunately not for Sonoran.

Amazing shop, Down-to-earth people, They never made me feel dumb for asking questions. They took their time and didnt rush the setup on my bike. They also help me set up my bike and explained everything they were doing. Super awesome vibe at the shop. Thanks for everything you guys did for me and hope to catch you out on the trail!Tigger lol 🐅

I Brought in three bike to get tuned and ti fix a small problem on my bike. Never had a shop where tuned means returned with flat tires, loose handle bars, loose seat and worst of all my gears slip and grind. I dont see how you can tune a bike and not test your work.. had they even tried to ride it they would have caught the flats, loose handle bars and slipping gears. Returned bikes and they got my wifes corrected yet mine came back slipping worse than before. Ok maybe it needs a part or something so returned it a third time and stated issues. Advised they may have missed something and we may need to replace a part. I got it back five minutes later. Dude didnt even take it out test. After that I just took my bike back and decide safety was to important to let them keep working. I had spent several hundred dollars and am no worse off than I started. I called and complained and they offered to take another look at it but after three visit I decided not to let them touch my familys equipment again. I would suggest going somewhere else. This was six months ago so maybe the guy tuning has changed but check your stuff after repairs. No need to get hurt out here.

Thank you Parker for helping my son today with his tire! All you guys are AWESOME and very honest. I highly recommend this bike shop.

Shout out to Parker, Chad and Jose. They were so helpful, fast, and polite!!Called today about getting my 2 bikes, tires replaced. They asked me the sizes, and when I didnt know they walked me thru it. This was to make sure 1) they had the sizes available and 2) I wouldnt bring in 2 bikes and waste my time. They had the tires, I brought them in and about 10 minutes late had them ready for me. Great job guys!!

These guys are just simply AMAZING!! Thank you so much excellent customer service and the outstanding knowledge!!

This place has EXCELLENT customer service! I am new to bike riding. I took my bike down there because I needed some assistance with my tires and the tire pressure. The gentleman who worked there took his time and answered all my questions. He even helped make sure I had my bike rack installed properly on the back of my car and made sure my bike was properly and securely strapped on and in place. Highly recommend! A+ service!

I have used several bike shops in the North Phoenix area for about 10 years. Sonoran Cycles in Glendale has been the best shop so far by leaps and bounds. They are always friendly and knowledgeable when you call them. Their mechanical work has been top notch...always, no exception. They can do almost any type of repair, even the most complex ones. They are super honest and their advise has always been spot-on and their prices always reasonable. They always get the job done quicker than ANY other local bike shop I have ever used. This bike shop is Superb! Kudos to Will, Eddie and Chad ...Also to the Owner/s 5 +++ all the way! Gabriel Bonilla

I had warranty service on my rear shock done with FOX, but when it came back it wasnt fixed. I appreciate Will not just throwing it on and assuming it was good. He actually rode it around and told me it still wasnt right. I had to send it back in again and it was fixed the second time.These guys are super knowledgeable and will take care of you! Support this shop!! Thanks Will and Parker!

I just had one of my best ever customer service experience at a bike shop (and I’ve been riding off and on for 35 years!). I was cheerfully greeted, helped right away, given great advice, and treated respectfully. What a refreshing departure to the blight of cocky employees who seem to have infiltrated so many bike shops.

This shop is awesome I typically don’t write reviews but these guys have earned it on multiple occasions. They are honest and trustworthy. I highly recommend them. 👍🏼

These guys are terrific from point of sale to service. Love my new bike and they are taking good care of me. Highly recommend them.Thanks very much.

Just drove down to the valley to try and buy a new bike. Pull up and everything is closed. I call and they say they are there, didnt have the exact one I wanted but had a comparable carbon frame model. The gentleman I talked to wouldnt even invite me in to look at it. Im sure I can find another shop that will be happy to take my money today.

You will not find a better bunch of guys to wrench on your bikes. Friendly professional knowledgeable and at a fair price for service and products

Check many many other options first. Even drive 20 miles away.

These guys are awesome! I had an issue while assembling my bike and they were so cordial, welcoming and fixed the bike for me! I will definitely recommend coming here for all Bike services!

I broke my chain twice on a mountain bike ride today - time for a new one! Other bike shops are telling me that they cant get around to putting a new chain on for over 2 weeks, these guys fit it in instantly and did it in 3 min! You just made a customer for life!

My experience was pre-Covid. I was not sure if I needed an appointment, so I went in to discuss with someone if I could bring my bike in for a tune up. There were three men working. One in the back was actively working on a bike. The other two were helping two different customers. Once each customer was helped and left I figured they would ask what brought me in. Instead they ignored me and went behind the counter to chat with the third employee. A father and son came in and the older gentleman engaged in conversation with them about races they recently did. At this point I had been standing at the counter for about five minutes, so I decided to walk out. Business must be good *shrug*

Great place to take your bike

Consistently great & friendly service, fast turn around and affordable prices.

I have been coming to this bike shop for 2 years now. I am not a cyclist and I am not a bicycle guru by any sense of the word. I am a single mother with 5 boys with knack for destroying everything on their bikes. In the many trips I have made to this shop, I have always been greeted and treated with professionalism, kindness and understanding. Their prices are amazing to repair a tire, which can happen weekly during the school year when my kids bikes get used on a day to day basis. They have never behaved pretentious, uninterested, or bothered by me when I bring in my cheap Wal-mart bikes for repairs. They are a straight forward group of people offering quality work for a good price. I read some of the other reviews that gave poor ratings and this has NEVER been my experience. I think those reviews have more to do with the customer than the employees.

I bought a bike here. Their price was much better than the price I was offered at a different shop. I forget who it was I initially dealt with but it was a smooth experience. Terry has now worked on the bike a few times, no problems.... and he answers all my questions. Would recommend.

Incredible Shop!Will, Eddie, and all the whole crew are top notch people.Took 2 of my bikes in for service and the work was completed quickly, professionally, and was very cost effective.I would happily drive out of my way to shop here and have my bikes worked on.Thanks!Dan

People have different expectations at any bike shop. I tend to like smaller shops as Ive always had better experiences at them. I was passing through town and looking for a good deal on a 2014 model bike. I went here to look at Pivot bikes but ended up buying a Santa Cruz 5010 carbon. The owner was friendly, helpful, and honest. Very happy with my bike and the experience there. It says a lot when you buy your bike at a shop 400 miles away from home.Update: 4 years later Im still a returning customer. Great shop.

These guys are pretty solid overall. Theyve done me well on working in my road bike, and decent on my MTB. I have two friends who have bought expensive bikes, and they give good deals. My only complaint is that they are always super duper busy for a quick bike repair turn around. But they are trustworthy guys and deal at a fair and reasonable price.

They made my bike purchase quick and easy! Prices are fair and I’m enjoying my new bike every day. Thanks guys!

Ian was awesome! He walked through the advantages/shortcomings of several full-suspension mountain bikes I am interested in. The shop has also treated my riding buddies with excellent customer service! I will return and recommend others!

These guys are absolutely fantastic. There are lots of bike shops that tend to be intimidating and not overly friendly. This bike shop is neither. Their customer service is fantastic and they have always taken great care of me. They also are very inclusive of women, which sadly, even in 2017 is still often uncommon in bike shops. Do not go anywhere else but here for whatever you may need.

These guys are great! I have taken my bike in several times and it has always been great customer service and quality work. I have referred several people to them!

Cool little shop and staff was nice and inviting.

The team at this shop rocks! I couldnt ask for a better shop to keep my Trek and me on the trail. Always prepped with excellent service in prompt time. They have gone above any beyond more than once and seem to make it their practice. I highly recommend using this shop.

I went there knowing nothing about mountain bikes. Brian helped me out and I am very happy with my new Giant MTB. Only thing, I should have gotten a bigger seat.

I rode my bike to the gym and when I came out I had a flat.... and I didn’t bring a wallet! Walked my bike over to Sonoran Cycles and they were nice enough to take care of my flat! Great guys! Thanks!

Bought a bike for my mom with Terry at Sonoran Bikes in Surprise. Great customer service and assistance fitting her to her new bike and lifestyle. Hes here to help with any questions or concerns she has. Love that!

Bought my Norco bike here and the experience was just fantastic. As one of the only few shops in AZ that distributes Norco, they had a bike I could demo. Then they gave me a GREAT price on that 2018 bike (I did shop around). They had the bike delivered and built properly when they said they would. I got home did some minor adjustments on my own (its hard to think of all the little things that makes the bike feel like yours when youre at the shop). They gave me advice on my fork and shock adjustments and have been really friendly the whole way through. They are about 20 miles away from my house and yes Id recommend them for sales and service even if you have to drive that distance or more.

Great pricing, but the gentlemen who helped us came off pretty pretentious. Immediately asking questions that were far above the average bike goers knowledge. Then when I went to show him a picture of the part I needed replaced and my phone shifted views he told me, you just gotta hold your phone still a minute. As if I didnt know how to work my own phone... Every question he asked me seemed far more complicated than it needed to be. Just because you go into a bike shop doesnt mean youre a bicycle guru, sheesh.

Absolutely fantastic! The guy that I talked to knew his product very well and there was no pressure to buy. Friendly employees and a good looking shop.

Cant beat their prices and the staff is very honest and helpful. Chad has done an outstanding job every time Ive been in with questions, highly recommend this shop over all the ones Ive been too between phoenix and flagstaff.

Great service from a local company

Brought my wifes bike in for a tune up. They promised a two day turn around time and they had is ready in only one day and at the price quoted. All the work was performed and the bike was returned all clean and ready to ride.The staff is very friendly and customer oriented.

Best local bike shop! Great service, amazing selection of bikes and fantastic staff!

I had a problem with my rear wheel wobbling. I thought it was the bearing. I called Sonoran Bikes & explained the issue. They said just come in, no appointment necessary. I took my bike in & in about 5 minutes the wheel was fixed. Colter tightened everything & made sure it was ready to go. Great service & great people!

Decent selection of bikes would recommend to friends and family for their bike purchasing its near the safeway

Very fast and also reliable service. One day took my sons bike and asked them change the tube and they reviewed and said it just needs the air not the tube.. and didnt charge...

Came in looking for some misc parts and they won me over with their friendly demeanor and great prices. I will be back again!

Not impressed at all, I picked this place based on all the positive reviews. I am very new to cycling, I took a bike in for a tune up, was trying to talk the gentleman who took my bike, tried to ask questions, he was not engaging at all. Not rude, but basically ignored me, same when I went to pick it up. Very disappointed. Thankfully there are other local bike shops that will want my business.

UPDATE: Bought a new bike there this week and was soooo happy with my experience there! They were really helpful and courteous. The deal they gave me was smoking.Awesome local bike shop, sponsored my sons school MTB team this past year.

The service is fantastic! Friendly, and efficient. Quality of work is awesome; I had a bike built there, and it runs charm.

These guys are great! Very helpful and keep you updated on status. Ill take my business to them again.

Needed a repair on my MTB when my son recommended Sonoran cycles. Although it is not a large shop, the inventory that you will notice walking in is mind blowing top end stuff. The staff is extremely knowledgeable, helpful and have a passion for biking. The long and short of it all they fixed my hydrolic rear disk brake problem and seated a tubeless rim that I was having problems with. Cost. $0.00! I fully reconmend these guys and will trust them with my future biking needs, keep riding!

No pressure. They wont sell you what you dont want, no up selling. Nice to find a place like this still exists

Your call-ahead policy just lost you a potential customer

Solid service! Great help. Quick stop for parts on the way to the trail...Great Shop!

These guys are super helpful and very knowledgeable. Ever since I moved from Scottsdale (used to go to Rage Cycles) I have been struggling to find a legit bike shop, this place is it, without a doubt...

Great shop! Jay and the crew make sure things are done right and the shop stays involved in the cycling community which you do not often see today.

Charged me a very fair price and did great work for a rear derailleur replacement.

Great shop! Guys are helpful, knowledgeable and accommodating!

These guys get it - its not about squeezing every dime out of a customer like a lot of bike shops do - its about generating customer loyalty and referals - that is how you grow a business and that they have. I moved to AZ last year and bought my first mountain bike from them - it was an entry level bike - I was not sure Id even like riding in the desert so I didnt want to spend a fortune. They treated me like I was buying a 10K race bike ! I was so impressed with their service and can-do attitude that I have referred a half dozen people to them for their bikes as well. I am now addicted to MTB riding - so when it came time to upgrade my bike to a new carbon frame FSR - it was a no-brainer to call them. The bike I wanted was in stock, I got a great price and I was riding it the next day. Perfectly adjusted too! A++ bike shop - go here if you dont want the typical LBS attitude.. these guys know how to treat customers and work with you to put you on a bike in your budget. Great wrenches too.

Very helpful and friendly. They helped me buy my dream bike. P K Ripper....

Honest and professional!!

Friendly and resourceful. I throw them a curveball and they hit it.

When my BMC frame broke I should have picked a different shop to do the warranty work.

Theres a reason why people shop on Amazon rather than go into a store just to realize they have no customer service skills.Amazon here we go.

Great staff, great shop.

Nice experience

Friendly staff. Ok selection.