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GameStop
1199 US-31 H, Hartselle, AL 35640, United States
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GameStop
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Ja
Review №1

Had a great experience two days in a row, with two different employees. Both very knowledgeable, and answered all of my questions. Set me up with a new switch and a few games the first day, then today they started the memorial Day special! So I was about to get 3 new games for a very low price. 10/10 I will be giving them more of my business! Thank you!

Ja
Review №2

Smaller store in my area, but still very convenient. Smaller selection on pre-owned and Im usually directed to another store 30+ minutes away. Still, I have the ability to buy in the app and ship-to- store if my order is not available for Free Shipping. Wish I could give another .5 stars.

De
Review №3

The manger is a woman and we didnt know her at all when we first started buying and selling games here shes helped us out numerous times and since we always buy the little Pokemon stuffed animals that are in the store for my 1-year-old daughter she gave her all the Mario posters that they are taking down and were going to throw away talking about the huge movie theater size posters she gave them to my daughter thought that was really cool also shes always really nice!!and the other employees as well havent meet one yet not friendly also the manager is so nice and shes become friends with my girlfriend so we will arrived 5 minutes before the store was going to close one day not aware the store hours had changed she let me in anyway I browsed for like 15 minutes she was patient & didnt get angry or anything and then just politely told us that their store hours had changed any other places but like Im sorry were closed come back tomm lol lol things like this are duely noted thanks GameStop in Harstlle you guys and youre team rock man

Ma
Review №4

Just enjoying looking around to see all different kinds of games on different systems including kingdom hearts melody memory.

Av
Review №5

This GameStop is absolutely terrible! I took my son here to spend some Christmas money he had. After spending a lot of time in this store with him, he finally picked out a gaming keyboard and microphone he wanted only to find out they were NOT in stock. Why do they keep stuff on the shelf they don’t have? My son was so disappointed! They had a similar keyboard that was $5 more which should have been offered at the same price. I will NEVER go back to this location. If I could give 0 stars I would.

Le
Review №6

Friendly service didnt have what I wanted but they were able to order & have it delivered to our home awesome

Ti
Review №7

We purchased a digital ps plus for 12 months on black friday. The manager rang up ps now instead. We found out christmas morning she rang up the wrong item. We even gave her the little card for ps plus 12 months all she needed to do was scan it. Here we are in january and have tried twice to get them to refund it or exchange it. Instead she blamed us for how long it has been. We were in there the week after christmas and her staff member told us they wouldnt fix it. We then called corporate and filed a complaint. Then when we didnt hear anything for 2 weeks we tried the store manager. So not our fault so much time has passed. She also blamed us for not catching her mistake before checking out. I dont get paid to quality control GameStop staff. And again i handed her the product. So we wont shop here anymore because from the employee level all the way to corporate they dont care about the customer. They stole $50 from us and refuse to provide the product we asked for or a refund.

Sh
Review №8

I like Game stop because they have all sorts of interesting other things in there besides just games! They also but phone if any kind, games and game systems.. even old ones that dont work. They usually have a awesome clearance rack that you can get gifts off of for yourself or someone else! Check it out..

Wh
Review №9

The staff were friendly and helpful.Im really glad theres a gamestop near hartselle.

Ju
Review №10

I love when they have awesome things on clearance!! Got an anime stationary set recently for about 5 dollars. Some figures and blind packs end up super cheap after a while so as far as those items go I love it. I dont generally buy video games here as I have been transitioning into table top gaming recently. As far as nerd gear its great.. If it is not on sale it may be a bit pricey but their clearance racks are usually not empty. Prices are high on non-clearance but lets face facts where else will you find a Rick and Morty backpack or a Dragon Ball Z fanny pack in hartselle the bags are usually well made though, so really you almost get what you pay for. So as far as shopping for attire as long as you have some extra money its a fun place for that.

Ty
Review №11

I have been to this GameStop twice last month. I bought Halo reach. Which was completely cracked down the middle. It wasn’t a playable disc. And then a couple days ago I buy assassins creed. Which the case was only a one disc game but they somehow sold me disc 2. I just people who worked at GameStop had some video game knowledge or I don’t wanna buy from there.

Ep
Review №12

Was not able to buy sonic the hedgehog. They said “sir you can’t buy pets here, especially not video game character that’s an animal.”But what do THEY know?I’m working on suing them right now.

Da
Review №13

Great staff

Je
Review №14

This is my gamestop of choice. The staff are super helpful and know what they are talking about.

Ja
Review №15

Nice employees. They were very helpful

St
Review №16

Love the staff

Ma
Review №17

Friendly staff and had what I was looking for

Be
Review №18

They are always helpful they want to make sure you check anything preowned.

Du
Review №19

Customer service is good but last time I turned in a game them gave me 2% of what I gave and they were new Xbox one games that cost me 60 to 100 dollars

Lo
Review №20

One of my favorite Gamestops around. Slightly less stock than some but the employees are great!

Ki
Review №21

Always have nice staff, always clean, and displays are good. Besides their prices and how much they pay you for things you sell, pretty good

Ti
Review №22

The two guys were really nice and helpful! Great service!

Em
Review №23

My husband & 2 older sons love this place but some of the prices are crazy... Somethings they are they are asking more for used than I could spend at Wal-Mart to get for new... Plus trade in value aint even have the amount it would cost to buy stuff used..

Al
Review №24

All the games you can ask for and helpful people

br
Review №25

The Hartselle GameStop has the best customer service!

Ir
Review №26

Great friendly employees no issues shopping here

ju
Review №27

Eeew. overpriced and arrogant staff

Ma
Review №28

Its awesome there the service is amazing there

Li
Review №29

Great folks and the kids are able to get more games because the prices are good.

We
Review №30

Employees are very knowledgeable!!

Se
Review №31

Best gamestop in the county. Always real nice and helpful people at Hartselle gamestop. If they dont have what you want they can get it sent there from another place. Highly recommend if you dont shop online. Check their sales bcuz they sometimes beat Amazons prices especially on used games.

Ba
Review №32

Honestly we have been going to this gamestop for six years bought all of our christmas list items here we spend A LOT of money here but the people we knew left and the new people some are sweet but others are very very rude and the store manager DONT get me started with her so please i am honestly trying to look out for you go to the gamestop in decatur they are way friendlier have way more items or there is one in cullman that is also very nice point is this would just be a waste of a stop

Pa
Review №33

Helpful staff and magic cards and cool hats on top of game stuff

Ma
Review №34

Always enjoy buying a new game or two and GameStop is my vendor of choice...

A
Review №35

Best prices for game. Great customer service.

La
Review №36

Awesome people. Very informative.

Jo
Review №37

Always very friendly and very helpful when we visit the Hartselle, AL store.

Ja
Review №38

Great People And Great Deals

jo
Review №39

Im giving a 3 star because the staff is very friendly and helpful. Knocked 2 stars off because I dislike gamestop in general

er
Review №40

Always helpful staff, good library of games

Ka
Review №41

The ladies there are awesome!

An
Review №42

Dont go to Hartselle they want to put the high games on the cheaper thing and want to cry

Re
Review №43

Gamestop is a kid and adult friendly place with satisfaction gaurenteed evertime

He
Review №44

Staff is friendly, until you have an opinion or correct them

Do
Review №45

It was a great time !!!!

Ti
Review №46

Clearance items mixed with higher priced items in a clearance box is too confusing after trying to find a better price on a game.

Jo
Review №47

Didnt find what I was looking for but the service was great

Ba
Review №48

Nice service and people.

Br
Review №49

Very nice people in Hartselle location

Ke
Review №50

Great selection, always very friendly people!

ke
Review №51

It is the game place to buy from.

Re
Review №52

Didnt go in there

We
Review №53

Very knowledgeable staff and plenty of selection

Me
Review №54

Very friendly and helpful service!

Tr
Review №55

Didnt have what I wanted even after it was suppose to be reserved online.

Br
Review №56

Love it, workers are great

Ka
Review №57

Great

Ch
Review №58

Friendly ppl there

Mi
Review №59

The go to place for video games and accessories

Ma
Review №60

Nice employees

Al
Review №61

Grandson liked it.

St
Review №62

Why dont yall have more switch?

An
Review №63

Not a very large selection

La
Review №64

Knowledgeable sales reps!

Pe
Review №65

Got Lego Batman

Na
Review №66

Great selection

Yo
Review №67

Funonions!

Ja
Review №68

Awesome place

Ka
Review №69

Very helpful

im
Review №70

Clean store!

Ka
Review №71

Good

Ga
Review №72

I live at this place

ru
Review №73

Lot to pick from

Da
Review №74

Like

Information
9 Photos
74 Comments
4.2 Rating
  • Address:1199 US-31 H, Hartselle, AL 35640, United States
  • Site:https://gamestop.com/store/us/al/hartselle/3030/hartselle-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 256-773-4906
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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