Levi was the greatest! I live in Texas and my son lives in Hawaii. I spoke to Levi twice and he helped me get a new phone for my son, his last from mom, I might add..... Seriously - what a great experience! I asked Levi to get me out the door under $300.00 with a good phone, and he did! Never did I once feel like I was getting cheated! Doesnt happed like this very often! Thank you for the great service!!!
Levi was great at explaining the process and the turnaround time was amazing! They even offered a military discount which was great. If you need repairs, Id absolutely recommend Hawaii Cell Phone Repairs.
Super fast. Came in to get battery replaced in IPhone and was done within 15 minutes. Very friendly and knowledgeable.
Others Are a ScamThere may be a wait of a day to get your phone fixed here. I went to Island Cell in the mall and they scammed me. I ended up paying about $20 less only to have to pay Levi to fix my phone and show me how I got scammed.My screen went bad again, and Levi fixed it, no questions asked, no money out of pocket.He cares about his reviews, and his reviews seem real.
I knew I needed to replace my battery, but I was able to do that plus get a new screen protector and cable all in about 10 minutes. Very professional and quick, would recommend to friends.
I called hoping for a repair and got a voicemail.. the owner called me back within 20 minutes and welcomed me to come same day and took care of my cellphone’s broken screen within 40 mins. Super thrilled with his service. Much appreciated 🤙🏼
Awesome service from this business! He really made sure that I left his shop happy and got what I wanted. Very helpful and patient while in the shop. In text communication, he always got back to me quickly. I recommend going there for your cell phone needs.
What a great experience we had. Got a iPhone 8+ screen replaced in under 20 minutes at a reasonable price. Definitely recommend anyone that needs a repair to check out this shop first.
I was in a tight spot when my phone was water damaged during a recent storm, and needed it for work during the week. I was surprised to find out Levi had the whole screen assembly for my android galaxy s10+ in stock and needed less than 48 hours to turn it around. Im writing this review now on the device they fixed. These guys are top shelf, would recommend to anyone on the big island needing phone/tablet repair.
Went in to replace my phone battery and they did it quickly at an affordable price. Will go back again for my daughters phone battery replacement.
I had my phone screen recently fixed by another cellphone shop, but one small drop left my phone screen ruined again 2 days later. So Ive decided to look for another cellphone repair shop and ran into Hawaiian Cell Phone Repair here on Google and decided to give them a try. BEST DECISION I HAD EVER MADE. I walked in and Levi was very friendly gave me options on the type of screen I wanted for my phone and educated me a little on the screens to help make my decision.It took no less than hour to fix my phone and it was looking as good as new. Levi also informed me that the previous screen that I had on (the one I just replaced) was a cheap LCD screen that they just over priced for me. He also informed me that those types of screens could easily burn out my phone. SO they practically saved my phone from getting anymore damaged.I highly recommend these guys to fix any phone. Theyre very honest, reasonable, and very professional about their work and know what theyre doing. I dont normally write reviews, but I just had to for the service that Hawaiian Cell Phone Repair has given me. Much Mahalo for the awesome work that you guys do!
This guy was very helpful and friendly. My phone was living on a prayer and he was able to repair it when nobody else could.
Levi and staff were great. Friendly, professional, fast and fair in my iPad repair.
Great service!, very helpful and friendly! Recommend this shop 100%
Mac.repaired my ipad that day screen was totaled!Great job be back mahalo
Awesome service great repairs
AMAZINGNot one bad experienceLOVE this placeHas fixed my Phones, I Pad, game councle no problemThere isnt anything I have brought to this place that wassnt fixed..
Hawaii Cell Phone Repair is an awesome small business. They made the stress of a broken phone disappear. They were very thorough explaining the repair options and fees. Once they received my device it was repaired and returned to me sooner than promised. Highly efficient and excellent demeanor when helping an anxious customer like me. No one likes cell phone issues, but when they arise Hawaii Cell Phone Repair is definitely the business that can resolve your problems!!!
All good vibes and competency in every way imaginable!
Came in to this shop had a bit of a wait and i can see why others know about this place and use them! My phone was repaired in a time frame that was just amazing less than 30 min while visiting the island. I have gone to other shops and this is by far the best service i have experienced and there pricing was amazing and better than others i have called! Very professional curtious and intelligent in ther field of repairs and general knowledge you can tell they have been doing these types repairs for quite some time! Thank you so much for your expertise!
I love the vibe at this place the employee at the front desk Levi was very nice, knowageable, helpful and respectful.
Highly recommend!! Very helpful! There are no words to describe how appreciative and grateful I am to have such good people and local businesses that actually care about their customers! Came in with a huge repair and left a happy customer! Definitely recommend! Check them out on fb as well! Responded to them through messenger expecting a response within a couple hours but I got a response in a couple minutes!
Ive purchased a used iphone here and also has a different iphones battery replaced here. Finally, I found my place! Great service, good prices and quick turnaround. Thanks Levi!
This place was an absolute life saver. I had got salt water in my phone and the gentleman there was refreshingly honest with me about the fact my phone may not be repairable. He even showed me some other phones I could snyc to seemlessly in case my phone was too damaged. But he did a wonderful job fixing my phone and it was super quick work too, was able to go have lunch and it was done before i got back. Hopefully I wont need to but if I ever have a phone break here again I know where Ill be going. Thanks again!
Awesome service! Great guy! Easy to work with! Visit Soon🤙
Terrible, boorish service. prices 2 or 3 times higher than in Pahoa. check their prices for charges! shop owner/seller behaved like i own him a lot just by stepping inside of his store... Also he lied about real price of the service - sending cellphone to mainland costs half as much as he said. Be aware! Pahoa is 30 min away!)
My iPhone screen display was broken, so I decided to go to Hawaii Cell Phone Repair. Within mins they started to work on my phone and it only took him less that 20 mins to repair my iPhone. Now it’s back to its original state, I was amazed how fast he repaired my phone. Satisfaction guaranteed!
Excellent customer service and transparent pricing. My completely dead phone screen was replaced within a couple hours of walking in and handing it over; it looks just as good as the day I bought it. Highly reccomend to anyone in need of a phone repair.
Levi was very professional and helpful. He was able to recover all my data from my dead phone in just a few days. I highly recommend his service.
I was very impressed with his solutions, willingness to get us what we need, ( we came in with a broken phone and he was willing to find us what phone we needed. Very professional, polite and As we opted to do a repair and replace both sides of the glass case, he was a able to fix it within a hour or so, very timely manner! 5 stars he wants to be a stellar professional and I see that👍
I walked in expecting $100+ and leave my phone but Levi did 15 minutes of wizardry and for $25 all is well. Go here. Mahalo
The bomb! Owner has the patience of Job and very knowledgeable!
Highly recommend!!! Soon as I turned my phone, employee diagnosed in second (dropped phone and the display was half black) and fix it within 20min! If you need your phone/iPad that need to be fix right away, THIS IS THE PLACE!!
This is a very TOP TIER business. Fast and easy fixing my IPhone 6s Plus battery. Cheap prices as well and can’t beat that. Thank you all that you do. Would definitely come here again. Maybe in a couple weeks hahahahaha.
The owner was very informative. The repair process was fast. The only downfall was a small chip on the bottom front of my cellphone, I guess when he needed to remove the screen he needed a little force to get the screen off. I’m happy with the result my phone looked brand new. Happy customer!
I had the best experience with Hawaii Cell Phone Repairs!! Their customer service was out of this world!! Great people and amazing Quality!! If your needing your device repaired look no further this is the place to go to!! Very Professional and Honest people i would 100% recommend to everyone
I highly recommend Hawaii Cell Phone Repair! Amazing and kind service.
Levi is very professional and very responsive! It took less than two days to fix the LCD & shattered screen on my son’s iPad. Customer serice is excellent and I’m grateful for the quality work done!! I will definitely use his services again, and will refer anyone who needs repairs to him!! A+++
OMG!! THIS PLACE IS AMAZING! VERIZON SAID I HAD A BLOWN SPEAKER....HE SAID I DID NOT AND FIXED IT IN3 SECONDS.PLEASE GIVE THEM A TRY FOR YOUR EXPENSIVE TO REPLACE PHONES💖👍🥰
The guy couldnt figure out my note 20 problem but really spent time trying and of course he didnt charge me anything as he couldnt figure out the problem.
What a delight to come upon this business. It was highly recommended by others on Google so I decided to try it for a major repair on my Samsung phone. Levi and his business was everything that people said and more, pleasant, very competent, fast, reasonably priced. He did a same day, 1 1/2 hour turnaround and the results were perfect. I happily recommend this business and Levi and would definitely return of if I ever needed other cellphone work done.
I was pleasantly surprised to find A company that could replace The battery in my iPhone four. The owner was very knowledgeable and quickly installed the new battery. I highly recommend this company.
Fast, quality work, and my device had multiple issues… so required extra care and thoroughness. I’m very satisfied and pleased with the repairs I got at this location.
Bought a phone, he took the time to see everything through and explained the process throughly. Professional, personable and conciseThanks
I cracked the front and back of my IPhone 8 Plus! I went to Levi at Hawaii Cell Phone Repair and he fixed me phone!! I took my phone in during the morning and picked it up later that same day! How amazing is that?!!! 🥰 I’m so so happy with the service, my phone looks brand new!!! I highly recommended anyone looking for a fast and friendly phone repair shop to go to Levi at Hawaii Cell Phone Repair! ☺️❤️👍🏽
My iPhone has been dying quickly and not holding a charge... I figured it was due to my 2,000 photos and 78 videos of my 2 year old grandson🤣so I started offloading apps because memories take priority. In my efforts I was moving through my cell and discovered the battery was only working at 65% ding,ding... I have figured it out. I asked T-Mobile and they wanted me to use my warranty- blah,blah. The associate referred me to another company “drop off all day and $99.99”I then accidentally came across “Hawai’i Cell Phone Repair” Levi answered the phone and quoted me less and 15 minutes well, after reading all the wonderful reviews, this is where I went. I walked in and Levi quickly quoted me almost half the price and began working on it, he explained and then showed me that the battery was swollen and had some rust from our many beach moments before our waterproof case. He was finished in less than 7 minutes and I even got a 5% discount for giving the business a review on Facebook.This is my new cellphone repair spot!!Thank you Levi
In two visits Levi quickly diagnosed my headphone connection problem and repaired in a Manhattan minute. He checked the battery life since the phone is 3 years old and recommended changing out the battery in the not too distant future. His charge to fix my connection was very reasonable. I had already planned to have him replace my battery very soon mostly due to his very professional way of handling the business side of the transaction and most amiable side of the personal interaction. A month later when I returned to have my battery replaced he had two other customers not surprisingly in the shop. He managed all three simultaneously while prioritizing each of us by the time of our arrival. He even went so far as to give me a coupon for a cup of soup at the cafe down the block while I was waiting to have the work done. All in all I can’t recommend Levi and his services with anything but superb and excellent accolades. Hilo needs a great phone technician. And now we have one.
Awesome 👍! U gotta ck it out! The guy knows his stuff N he listens to U too... Then he finds the solution. I asked what I owed for his time. He said thats all right N I bought the right cable for my phone. Great prices!
Had a cracked screen and cracked back camera on my iPhone 7. I brought it into Hawaii Cell Phone Repair and they fully fixed my phone and put on a crack proof glass screen protector. My phone looks good as new and it was fixed in under an hour. Amazing customer service and good prices too. Highly recommend you to get your phone fixed there. Wouldn’t go anywhere else.
The prices are very reasonable and service is excellent! Been here twice for 2 different devices and always left satisfied. My last visit was for a battery replacement on my son’s phone and Levi got it done while I waited. He even resolved an issue I had with my phone and the lightning cable not seating into the port properly for no additional charge! I highly recommend going to this place for all your repair needs. His prices are also cheaper than most deductibles on mobile protection plans.
Hawaii Cell Phone repair is literally the best/only place to go to to get your screen fixed or just with any issues with your phone. Not only did he do a great job fixing our screens but we also had questions about getting the phone out of the disabled mode and he helped us through the whole process over the phone without charging us extra. He knows his stuff and is kind and helpful. Thank you Levi!
Levi was amazing! Found a hard to find screen replacement for my sons tablet and installed it on Christmas Eve so it would be ready Christmas morning! Plus had the best price in town. Highly recommend!
Great service. Very, very fast repair! Very reasonable price. I will recommend to all my friends and coworkers.
Levi was really helpful in sorting out my IPhone issues. I was able to buy a new iPhone for way less than I would have paid at a cellphone carrier store, so stoked about that! highly recommend!
I heard through the coconut wireless (word of mouth) that Levi, at Hawaii Cell Phone Repair, is honest and does great work.I am so grateful that I took my phone to him! In less than an hour, my mangled phone (Samsung Galaxy S8) that was ran over by a truck & looked beyond repair was up and running! He took out all of the internal parts of my phone and put them into a new jacket.Thanks Levi, for your professional knowledge!
I refer everyone here for cell phone repair issues and Ive heard nothing but good things. From kona and Waimea, many people drive out to hilo for cheap prices and quality work.
Outstanding job fixing my cell after it got run over by a car. Fast job I highly recommend! No questions very professional work.......Get it fix get it done right.
This is a first class establishment. ...I instantly felt at home. ..and comfortable with the owner.. who BTW fixed my phone!I will put the word out. ..you have no idea how great it feels to know there is competent, professional, gregarious and qualified people who will fix things right the first time! Hawaii Cell Phone Repair is top ranking in Hilo.Aloha. ..
Great service. Levi is extremely helpful and the service is fast. This is my second visit and Levi did not disappoint. Will recommend more people to come for fixes.
I got recommended by ATandT to repair my phone which had battery charging issues, a cracked protector screen, and touch screen problems. The repair cost me less than I would have paid had I used the phone insurance and paid their deductible. Add to that, the fact that my phone was fixed in less than 30 minutes while I waited, and one can understand why I was a very satisfied customer. Customer service provided by Levi was very friendly and excellent. I highly recommend that people consider this option should they need to have their phone repaired.
Very friendly and knowledgeable. He was able to fix my iPhone in just a couple hours and for good price. Will return if I ever have phone issues in the future.
The BEST PLACE for Cell Phone Repair... conveniently located right on Kinoole Street close to the fire station. the owners name is Levi. I had an impossible situation and he fixed it quickly and for a VERY fair price.
Great price and fast service! They have a selection of options for replacement batteries suitable for all types of budgets. Screen and battery replacement was done in about 20 minutes. They offer discounts to students as well! 👍🏻
Awsom services was quick 10 min top very friendly I give it 5 🌟
Fast, friendly, affordable. Cannot recommend highly enough. My older iPhone battery was going downhill and Id have to charge it multiple times a day. Levi replaced the battery for me in under 10 minutes for a great price, and he offers a lifetime warranty. You cant beat that. Parking is super easy on the street in front. Look for the blue storefront.
Very nice customer service!! :) What was supposed to be a $60 repair, was reduced to $25. I also received a new screen protector free of charge! On top of the trustworthy and friendly service, every repair is 1 lb of donated food to nonkilling animal shelters around the island of Hawaii. It’s awesome!! 10/10 recommend :D
As a business owner I look for quality, great service and fair prices when dealing with other business owners and their business.Its critical my fleet of Security Patrol Officers have phones working that are free of any issues. Levi is the man to depend on for fast and reliable repair service hands down.
I became desperate when part of my charging cord broke off inside my IPhone. There was no way to charge the phone. Then I was told about HAWAII CELL PHONE REPAIR. The gentleman who took care of my phone was professional, courteous and knowledgeable. He repaired my phone in a half hour and the price told me that he was also honest and fair. Highly recommended.
I got salt water damage in my iPhone X which made my screen unresponsive to touch on one of my first days when I was in Hawaii on vacation. I was recommended to this place by another phone repair store that didn’t have the iPhone X screen in stock.The service at Hawaii Cell Phone repair was great. He was extremely helpful and seemed to genuinely care about my situation. I’m so thankful that he was able to help me so quickly and have my phone repaired within an hour so I could get on with my vacation.Oh also, this company donates one pound of food per phone repair to a no kill animal shelter which is just amazing :). Would highly recommend to anyone! Life saver, thanks so much!ClaireToronto, Canada
When my iPhone 5s finally quit on me, I had to get an upgrade, an iPhone XS Max. Unfortunately because my 5s was unable to power up, battery was dead, I was not able to get all my contacts transferred to my new phone. This was what lead me to Hawaii Cell Phone Repair. I went to check it out and see if there was any chance that they could help me. Visit turned out great. I got my contacts transferred to my new phone and I was a very satisfied, appreciative customer. I will definitely refer anyone who has problems with their cell phone to Hawaii Cell Phone Repair. They are helpful, informative and has excellent customer service. I also got a free pair of ear buds.
They did an awesome job in repairing my wifes iphone7 plus. Her screen was cracked and they fixed it in 15 minutes. Fast and efficient. We highly recommend this company.....
I have know Levi for many years, he is an amazing person and very knowledgeable when it comes to electronics. He is a surgeon when it comes to cell phone repair, using the highest quality of screens on the market. Fast, Reliable and Trustworthy!I would not trust my phone in the hands of anyone else!
QUALITY SERVICE & REPAIRI’ve had my screens repaired many times in multiple states and countries, and Levi sits amongst the best of them. He went above and beyond to ensure I walked out with a quality product and experience ! He was able to see and fix the flaws from my previous phone repair in California in a breeze.Definitely recommend 👍🏽🤙🏽
Best call phone repair spot on the island. Quick, professional service at a good price. Levi is customer service oriented and honest in his assessment of repairs and service. I will be going back here again, I highly recommend you do the same.
I finally gave up looking for the best price to get my screen replaced (iPhone 7plus). I happened to be driving by and saw this shop open. What a great place. Fast, friendly, and affordable. Dropped off my phone a little after 10am, came back 30 minutes later and it was fixed. Almost didn’t recognize it, it was clean. Looked better than when I left it. Cracked screen not included. He polished it up and made it look new again. First time I’ve ever replaced a screen, I usually go through carrier insurance. But now this is my go to spot. Much Mahalos.
This place is a life savor, the are so fast, professional, knowledgeable & Friendly!!A boulder fell on our phone and not only crushed the screen, it was bent. They had it fixed & as good as new in under an hour, VERY REASONABLE COST also. I would highly recommend them to anyone & use them again myself - Mahalo Hawaii Cell Phone Repair
I have known Levi for a lot of years and he is a stand up respectable guy. My past experience with him as a manager of other stores has been nothing but stellar and I would expect nothing less from any store he runs. Visit here with confidence.
After a search around town to fix my phone and not really having much luck, I eventually found Levi at hawAii cell phone repair! Thanks goodness I did!! Levi is so friendly and helpful! He fixed my phone in an hour and was just so super helpful and friendly about it! I’m so grateful for the kindness and great service! Definitely come here if you need a cell phone repair! Mahalo!!!Meg
Excellent service, very prompt. Good work, quality parts. The owner Levi is very polite, courteous and had my devices in and out very fast! Would highly recommend, great prices for exceptional work and great staff!
Had to repair my sons phone. Took it somewhere else to get fixed but told that one of the tabs were too short. So left with the phone in pieces. Figured Id try this store. The gentleman was very informative about the work needed. I then found out that the tab that was short was accidentally ripped. (previous store was only time the phone was ever opened) Im really glad he was able to repair the piece along with other corrosion & stuff. He fixed everything to as good as new. Prices are so reasonable. Take your phones here before trying anyone else. Youll save yourself a lot of time!
Awesome, quick and friendly customer service. Very knowledgeable and reasonable priced. Will definitely go back again
Great service. Very friendly and willing to offer advice. Repair took less than 20 minutes. Best price compared to other stores in Hilo
Really great place, the guy is knowledgeable, and has anything you need for phone repair in stock at really fair prices. I will recommend Hawaii cell phone repair :)
Had a difficult time trying to set up a mail in repair with Samsung and also to find a repair shop on the Island that was capable of replacing the damaged/discolored screen on my Galaxy Note 8. After searching everywhere and reading numerous reviews, I stumbled upon Hawaii cellphone repair and called right away. Levi was very much helpful and although he didnt have the part on hand and would have to order it over the weekend he was able to make it work for me. He gave me a call and even sent me a message to inform me that the part we were awaiting had come in. I wasnt able to make it in as soon as I had wanted but he was able to accommodate me and work with my schedule to some extent. The repair was considerably quick 2-3 hours and so far my phone looks like it should and works just fine, I havent had any issues to date and am extremely glad I found Hawaii Cellphone repair!
I dont know much about smartphones so I called in here to ask if I needed a battery replaced because I had a Samsung Galaxy S8 that I bought and never used and sat in storage for 3 yrs and I recently charged it to 100 and powered it off and let if sit in my desk for 1 month and powered it back on and it dropped 16% and wondered if that meant the battery went bad. The man Levi that answered my call told me that is acceptable and I wouldnt need a new battery. He could have told me I needed one and I would not have known the difference. I appreciate this mans honesty and respect that he has.
Top notch service. Visited Hilo a few weeks ago. Dropped my iPhone 8 plus on concrete. Felt like a stranger on the island since I was not aware of the surroundings as much. Finally, found this shop and went in. Mr. Levi took care of my iPhone repair needs quick and efficiently and also gave me tips on how to conserve battery power as well. Would highly recommend any one who would like to get there phones tablets or computers fixed. Thank you again Mr. Levi!!
Levi was beyond in assisting with my issue.HONEST AND INFORMATIVE.Look no further.Mahalo for taking care of me!
Levi was extremely helpful and very knowledgeable about all issues with my phone, and was able to fix everything from the speaker, sensors, screen and digitizer! One of the best retail experiences I ever have had . Thank you again for exceeding my expectations!
Excellent work and outstanding customer service!! I thought years of priceless memories were gone for good, but despite a brutally damaged Samsung s9 phone and an inability to access anything on it because of an inoperable screen, Levi amazingly worked his magic and was able to retrieve all of my data on it. All of my pictures, videos of my sons amazing journey winning the Pony 13-U World Series Championship this past summer, and even voice messages of my dad who passed away 3 years ago were salvaged. No words can truly capture how grateful I am for his help and patience. He gave me back irreplaceable treasures!! I highly recommend Hawaii Cell Phone Repair for any problem you may have with your phone, especially if someone else told you there was nothing you could do. Trust me... if anyone can find a way... Levi can!!
Levi was fabulously helpful from the first phone call and questions. He returned my calls and when I brought in my phone, it was just a bad cord. I highly recommend him!!
Thank you Levi for your professional and friendly service!!!
They did a great job repairing both of my phones. Prompt service, good customer service and even free candy for my kids. Undoubtedly the best repair shop in Hilo.
Fixed my Samsung Galaxy S10.Omg, Im super stoked that my phone got fixed so fast! Not even 30 minutes. He had all the materials. Thank you Levi!My phone screen cracked and got wet. I havent been able to fix it from a few months ago.Highly recommended!!
Fix my XS Max iphone in 30 minutes, professional, good manner, skillful, cheapest can find in town! I am happy to refer to any person who need iphone repair services to the awesome company known as Hawaii Cell Phone Repair shop located at 524 Kinoole St near downtown! Thank you to the owner Mr Levi
I highly recommend Levi for all my phone/tablet repairs. Top notch quality service, and up front honesty and very fair pricing. 👍
This is our first time going to the repair shop. This is why I gave it a 4 star if there were a 4 and a half I would have chosen it. Levi quickly took care of my husband’s problems with his iPhone battery. Pat said, it’s working great.
Highly recommend anyone in Hilo who needs a repair on their cell phones to come here! Great customer service, and great deals! All around five stars 🤙🏾
AMAZING COMPANY! Fixed my cracked XS MAX screen in record time: phone looks brand new.They also support our local animal rescue shelters.....that alone speaks volumes! MAHALO!
Very thankful for Levi at Hawaii CellPhone repair! Busted my phone, falling on boulders &it now looks Better than New! Awesome service to match the great price.