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AA Auto Care & Tire
2101 S Shepherd Dr, Houston, TX 77019, United States
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AA Auto Care & Tire
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Br
Review №1

Adrian & team did a great job making sure my vehicle was repaired in a timely manner. Highly recommend these guys.

an
Review №2

Honest, helpful, and prompt check-up service- I would gladly take my car into them for service

Su
Review №3

Adrian was super helpful, checked my tire, explained and got it fixed very quickly. This business saved me time and aggravation. Highly recommend it.

Th
Review №4

They were quick and courteous, my AC is nice and cold and they didnt cost me an arm and a leg.👍

Ed
Review №5

I went by right before they closed cause i needed air in my tire and and a worker named Adrian put air in my tire real quick and i will be back and i will be sending all my friends and family to this establishment

Go
Review №6

They exume world class customer service. This business is great! They are professional. Give great prices and it is garuanteed that you will leave there with a smile on your face. They access the problem and fix whatever is going on under the hood. They even put new motors in cars and get the job done in a superb timing. Very great service ! Love this place!

Ka
Review №7

Honest guys doing honest work. My dad owns a garage out of state so I never had to worry about taking my car in for repairs until I moved to Houston 3 years ago. I’m so glad I found A.A. Auto Care & Tire. They are always able to fix whatever is wrong with my car right away. They offer additional services but are never pushy. I recommend them to all my friends and family.

To
Review №8

Excellent service as always. They are superb. Did not charge me to check brakes!

Re
Review №9

Experienced an unexpected flat tire in the rain on S. Shepherd @Grey. Did a google search and AA Auto Care popped up.They provided a cost efficient rate and came to my rescue within 30 minutes of my call. I felt safe and cared for beyond my expectations.Top rated service!

Ad
Review №10

AA Auto Care and Tire was able to get my car in next day. They were able to help with my concerns and were very courteous. They didn’t try to over-sell the solution, which I appreciated. They were also flexible with my pick up time ( I called ahead to say I would arrive late). I recommend this auto shop to anyone who wants good service for a fair price.

E
Review №11

Got a flat tire and had to be towed here for service. The quality of the work was solid and the prices were fair. Customer service could be better but it’s not terrible. Overall decent neighborhood auto sop.

mo
Review №12

It was the closest place to stop at when I had sudden car problem I decided not to drive further not to make things worse I stopped at this place asking for quote the lousy manager just jumped as hungry for money saying to just put the car on lift will cost 35 $ the call it diagnostic fee that took less than 5 minuets coming back with large bill of 500 $ If I decided to fix the issue with them I denied the whole process at main time I made some calls to compare prices & found out it could be fixed at half price so I had to drive out and take my car elsewhere affordable and I was obligated to pay a fee for just a so called diagnostic in which I was pointing at it my self so a disgusting ripoff please watch for this places like this just after people money and using every customer situation.

Du
Review №13

Great service, friendly and knowledgeable staff. AAA auto care and tire saw the problem could be fixed with my vehicle with tightening of parts and therefore didn’t charge me. They changed my oil and let me into their shop area to show them my special valve oil plug. Their service and professionalism won me as a customer and I will continue to take my vehicle to them for service or repair. I’m glad I could find a reliable repair car repair company.

Co
Review №14

I took the advice from neighbors on Nextdoor and was very pleased with my service at AA Auto Care. They were very polite, and they did not price gouge. The car was ready when they promised, and they took it the day I brought it in, which was after noon. Way cheaper than going to my dealer, and I will continue to rely on them now that my warranty has expired.

En
Review №15

Fantastic experience! Very recommendedI have found my go-to mechanic with A A Auto Care.Diagnosed the problems I was having with my car quickly and turnaround was just one day.They are very fair about pricing and took the time to explain the repairs they made and why they were necessary.They did not try to upsell on useless repairs, but instead took the time to explain about preventative maintenance and what the next steps should be to get my car running well.Will definitely be coming back and referring my friends.

Fe
Review №16

I talked to someone before coming in to make sure my problem is something they could fix. They assured me that it’s something they work on. But when I came in, they looked at my car and said I needed to go a body shop. I was confused. They didn’t even try. I am thankful that they didn’t rip me off but would not recommend this facility.

Ro
Review №17

The service was fast with little wait time and the staff was friendly.

Je
Review №18

I would absolutely recommend AA Auto Care & Tire! I have received really fair prices and education on taking care of my vehicle. Ive been here a handful of times for various reasons and always left feeling happy with my service. I couldnt agree more with the other 5 star ratings left here.

Ke
Review №19

BMW evaporator cleaningVery satisfied with the evaporator cleaning for my BMW. Seasonal allergens and mold spores are everywhere and its good to keep the car clean and smell fresh. The cost is very reasonable too. Highly recommended for fellow bimmers.

Ju
Review №20

Without a doubt the best neighborhood auto care shop in the River Oaks. The front desk young lady, Megan, was extremely courteous and the rest of the staff was highly supportive. I came in early in the morning with a flat expecting to be late to work. After only 20 mins not only was my tire ready but they also went above and beyond and fixed a minor electrical problem on my dashboard! If you want honest pricing and dedicated results, this is the place for your car.

ri
Review №21

Been coming here several years owner managed great service. he is semi retired people running shop now are rude and undependable. today I get there at 8:15am shop closed all employees outside saying manager forgot to bring key and left to go get it.time to find another shop.

Se
Review №22

Had some complications with my inspection but they were very understanding and took great care of me!

Bo
Review №23

I came in to get my 2 front tires replaced. They did that exactly as expected and seem to do a good job. However, they did try to up-sell me all sorts of other services: air filter replacements (at a really high markup) and several fluid flushes and replacements.If I wanted mediocre service and up-selling, I would have gone to a big chain instead of trying support local businesses.

br
Review №24

This is a great place. They are really nice and they dont have Fox news on the TV.

He
Review №25

This place is awesome! Adrian is very helpful and makes it an easy process!

Jo
Review №26

My car had so many problems when I took it to AA Auto Care that I cant even go into it. But Greg was extremely helpful, honest, and priced everything fairly. Initial diagnostics are $75 and I think anywhere else costs at least that or more. My initial work didnt fix my car so I brought it back and they of course did not charge diagnostics again, and did everything they could to fix my car. I will be recommending their shop to any friends who need a mechanic. Im a little obsessed with my car, however, and wouldve liked for a few more phone updates over the time that it was there. I just called them instead.

Jo
Review №27

Tire repair service is good but pricey.

To
Review №28

I have been to this shop several times and had great service. Went in last week with a flat tire with my old beat up truck. He patched my tire instead of plugging it and explained why a patch is better then a plug. He said I needed new tires but I told him I was selling the truck in about 6 months. The owner Greg said they only carry Good Year tires and they are very expensive but the best tire. He looked at tires at Discount Tire and told me that they have a tire that is ok and a lot cheaper since I was going to be selling the truck. Greg was very honest, speedy service and put me back on the road. I have been there before for service and again SUPER service!!!! Thanks Greg I will use you again.

Ad
Review №29

Awesome service and fast on all work for you to get your car as soon as possible

Ma
Review №30

Theyve always been straight with us and are always willing to explain things.Every time I compare their prices to other places, AAs are better. They also dont try to upsell.

Ch
Review №31

Greg is the man! Ive been here once before and had a positive experience, but tjis time, I called in and told him I desperately needed a new headlight at 5:30 (they close at 6). I got in at 5:55, his guys brought me into the garage and I was out at 6:00 on the dot! The charge was fair, the service was quick and very friendly, and most importantly, they did a great job. Most definitely will be going back for my automobile needs. Thanks!

Jo
Review №32

Ive been taking my car(s) to Chuck for ten years now. He has always been extremely honest, to the point and extremely helpful. Taking my car anywhere else, especially the dealer, makes me very nervous. I drive all the way from Spring because I know and trust these guys

Ar
Review №33

Got here at 530 and just found out there was a screw in my back tire. They wanted to charge 30usd. Such a rip off. Drove off and never coming back

Da
Review №34

I’ve always had a great experience at AA. They are a rare mechanic that you can trust.

Er
Review №35

I appreciate the due diligence of the team members here at AA Auto Care & Tire. I thought I needed a new starter, but it was quickly diagnosed as a battery problem. I was back on my way in 25 minutes with a new battery and terminal cable.

Jo
Review №36

I could not have asked for better service. And the price was good.

jo
Review №37

Great customer service in and out in less then 20 minutes . Friendly staff. NO attempt to upsale

br
Review №38

Quick and honest as they informed me that what i came there for would be a waste of time and money. Then directed me to someone who COULD take car of my beloved Santa Car.There was no charge either.I will go back again for certain.

da
Review №39

Great customer service and the price is good too. Would recommend to anyone.

Bl
Review №40

Very honest people and convenient location from where I live, I plan to take my car back there if needed.

Le
Review №41

Friendly, professional technicians. Great service and a peace of mind that not many shops can provide. I would highly recommend to anyone with car problems.

Du
Review №42

Always super helpful and the staff is very nice. I bring my car there for everything!

An
Review №43

Always great! I was talked out of more costly repairs that didnt need attention. Honesty keeps customers coming back!

Rt
Review №44

Great shop! Helped me so much with 2 different problems.

Ca
Review №45

So far have had great service. 2 years been goin there, and they arent near me either.

Dr
Review №46

This is one of those places tucked along Shepherd between Westheimer and San Felipe thats easy to miss, but worth finding if you looking for knowledgable and honest car repair. Unlike the big chains it appears to be family run with a focus on giving you what you need, at a reasonable price in the time they promised vs. selling you everything under the sun. I think they actually care about their reputation and doing right by their customers - and it shows. I really wouldnt take my car anywhere else now.The first time I took my car in was for brakes that squealed when I backed up. I know nothing about cars and all I could think was Oh no, how much is that going to set me back? Turned out, they told me, that my brakes were glazed - oooohhhhh, no. Then they told me, if I could live with the occasional squeal they didnt need replacing or well, anything. But, if not, theyd change them for me, but they didnt necessarily recommend it as they presented no hazard. Wow. Ive since had them do everything from tune ups to fixing windows that will no longer go up. They always go out of their way to find the most reasonable parts and solutions, keep me informed of what they are doing and how long it will take and delivering what they promise.Bottomline: Looking for skilled, trustworthy car repair - this is the place.

Ph
Review №47

I was told $750 for a repair and when I picked it up, it was $950. First time visit, unfortunately it will be my last. No reason for additional cost.

Sa
Review №48

Was in and out in less than an hour for AC repair! Staff was courteous and efficient

Mi
Review №49

Oil change, tire rotation within 30 minutes. Their staffs are friendly.

Pe
Review №50

Great place for car repair work

Ni
Review №51

The $1700 I spent year actually made my car worse off. Now Im looking at another $3500 in repairs related to them not putting my engine back together correctly.

Sa
Review №52

Chuck once let me leave a post-dated check for over $700 for necessary repairs. How many mechanics still do that?

Ma
Review №53

Good, friendly, professional service.

Sa
Review №54

Way over priced.

Da
Review №55

English / Español.It is not the first time I visit this place and it is always the same.It is not the first time I visit this place and it is always the same.bad customer service, very bad attitude, its like they dont want to earn money, they dont want to work, theyre on the phone while youre explaining what you need.bad customer service, very bad attitude, its like they dont want to earn money, they dont want to work, theyre talking on the phone while you explain what you need.

El
Review №56

Very good tire shop

Information
15 Photos
56 Comments
4.4 Rating
  • Address:2101 S Shepherd Dr, Houston, TX 77019, United States
  • Site:https://autocarehoustontx.com/
  • Phone:+1 713-526-4260
Categories
  • Brake shop
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–1PM
  • Saturday:Closed
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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