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Southwest Muffler & Brake
5118 Hwy 6 N, Houston, TX 77084, United States
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Southwest Muffler & Brake
Comments
Ke
Review №1

Great guys ... had 4 shocks and alignment done, on a Saturday and a little faster than expected.

Ty
Review №2

Fair price for the excellent work done by Richard the muffler tech he knocked it out in record time and it looks great will add photos later

Ab
Review №3

I was amazed by the first contact with a cutting edge customer service.Sir, dont worry will check it for you at no cost, please seat down, said the receptionist .

Vi
Review №4

Javier & Richard, the best!! Thanks for the super friendly service, quality work - the truck sounds great! Very pleased all-around!!

Pa
Review №5

This has been our go-to car service location for years! Great service and very fair pricing.

Ra
Review №6

Awesome and friendly staff. No appointments necessary, theyre first come first serve. They are quick at their work and affordable too.

TH
Review №7

These guys are the best. I e been to both locations and nothin short of satisfactory. I will continue to go to them. Best in houston

Co
Review №8

Super quick (within the same hour) repair and well within our budget. Very impressed and will come here for any repair that these guys can do.

Yv
Review №9

Javier, Richard and the guys are awesome! They are patient and professional with my questions. I highly recommend, very good service!

an
Review №10

I have a bit of a special situation because I have only one vehicle and I must stay home nearly 24/7 because I am sole caretaker for my disabled wife, so getting anything repaired that takes me away from home is very hard to do. A friend recommended I go see Javier at Southwestern Muffler to get a new Pitman Arm installed on my 97 Suburban. I often get promises from people who just say they will do things and end up just wasting my time. . . but not at Southwestern Muffler. Javier understood that I could not be away from my wife for long and I needed to get this repair done ASAP and get back home. He told me I could return at 8:00 am the following morning and he would do the repairs right away. I arrived at 8:00 am the next morning and by 8:45 am he was done. He did EXACTLY what he promised. He did an excellent job and for the exact price he quoted. Thank you Javier for your excellent work. You are a man of your word! God bless. James G.

Da
Review №11

The Mgr is very polite and knows what he is talking about, I had my 2014 Dodge Ram in for exhaust work. The tech Mr Richard that did the work was very persistent on getting it perfect and looking good. I would recommend the shop 100 percent.

Ch
Review №12

These guys are honest mechanics.. they could not help me but spent an hour figuring it out with out charging me. Would definitely use them if I can.

Be
Review №13

I went in today with an odd muffler noise. They looked at it, saw bent shield, straightened it out and sent me on my way in 5 minutes with NO charge!!

Ba
Review №14

Ive had dual exhaust for my last 3 trucks (going back to 2007) along with both my sons trucks installed at this shop. Ive moved to Tennessee, but was back in town visiting my boys and walked right in to have an exhaust installed. Quality work, great prices and even better people. Highly recommended!

Wi
Review №15

Good spot to get work done same day

Ja
Review №16

I needed an inspection certification and it was fast with no hassle. Great service!

De
Review №17

Fast service. Installed Flowmasters on my 2020 Challenger able to get in same day I called.

Je
Review №18

Good service and good people!!!!

Sc
Review №19

Always treat me well. Not had a reason to mistrust them

As
Review №20

They did a excellent job on my new muffler for my Ford Expodedition. Thanks guys

Li
Review №21

This place is so awesome! They shook our hands and were very polite. Service wad so fast and they did a great job. Best price around and I did some shopping! I highly recommend thank yall.guys

GA
Review №22

They do great work and great hospitality

St
Review №23

This place told me I needed Catalytic converters on my truck and this would be the only way to get my check engine off. 1500.00 dollars later the light is still on and they wont do anything to fix it. Im just to let you know dont trust places like this he bragged he has been around a lone time mow I see why because he is cheating people. I turned them into the better business.

Ze
Review №24

They were so nice and professional I was literally crying before getting my muffler and tail pipe fixed. They made me feel comfortable and feel confident that they were going to fix the problem. I would highly recommend

Gi
Review №25

Went in there for a quick bung weld on my o2 housing mistake never again weld had holes all over was just a bad experience

Do
Review №26

15 minutes after I arrived they already had diagnostic & showed me the problem. Very good customer service. Javier & Richard were so so helpful. I will take my vehicle back for them to do my inspection. Nice to have people that show they actually care about the person & not just how much money they can get out of you. Thanks again

A
Review №27

Needed my car inspected and serviced and the guys at the shop did it so fast i didnt even have time to finish my donuts and coffee.

Dw
Review №28

Took my car in for a bad catalytic converter and my experience was great the shop has a super friendly and reliable staff excellent customer service and did an amazing job on the repair. This is definitely the place to take your car if you want to avoid any worries 10/10👍🏼

Ve
Review №29

Awesome shop! Always quick and honest. They never try to sell me something I dont need. I refer all my family here.

ra
Review №30

These folks are so helpful. They do their best to get you in and out in a timely manner.

Va
Review №31

Wow! Terrific customer service, affordable and super fast. I can’t say enough about how happy I am with my experience at Southwest Muffler. Definitely recommend. Will be back!

Gu
Review №32

This place has very professional staff. Service is very fast, I went to two other shops to get my tips on my truck welded and they both told me to come back the next day. I was in and out in about 20 min tops. Price was very good. I will definitely come here again, and I recommend this place to anyone!

Au
Review №33

Hands down the best place I know of to work on your car. My family and I have been coming about 20 years and service is still spot on. Javier and Rudy are great!

Ca
Review №34

I brought my vehicle to the shop in order to get my vehicle properly aligned after a small vehicle crash. Despite coming in at almost closing time, Mr. Javier took the time to look at my vehicle. Despite not really wanting to stay late to address my vehicle, Mr. Javier took the time to accommodate my needs. At approximately 1828 hrs., 28 minutes after closing time, my vehicle was delivered to me and I was sent on my way...No fuss, no bad moods...My vehicle was excellently repaired!Thank you guys for the great job!

TC
Review №35

They added Magna flow dual 18” exhaust with 18” black tips on my 2006 Nissan Titan, and wow does it sound and run great! Awesome work and awesome customer service by front desk and guys doing the work! Highly recommend Top Notch outfit!

An
Review №36

I have to thank all of the positive reviews on google for convincing me to take my car to Southwest Muffler. I took my car in today for a check engine light diagnosis and repair, as well as brake pad replacements and a oil change. It was definitely a positive experiance. Very fast service, very reasonable prices, and friendly staff. I would highly recommend this shop to anyone. They are honest and advise you of pricing before any work is done. I will be taking my vehicles to this shop from now on.

Ch
Review №37

Really honest and knowledgeable mechanics. Not knowing much about cars, I sometimes feel at a loss when taking my car in for repairs or inspection. They answer all your questions, no problem. Short wait, clean waiting area, good work. Check it out.

Be
Review №38

Fixed everything that needed to be fixed, a lot of mechanics take advantage of women but they certainly did not. Highly recommend this place.

TE
Review №39

Have a súper bad experience here at Southwest Muffler & Brakes, the guy in the counter is not gentler and he dont help customers I went to bring a vehicle from one of my customer and he says to me he cant fixed with out go and look my muffler issue, why because I coming from other shop . Im not a competitor Im a customer also. I bring the car to other muffler shop and be fixed and the owner help me with no problem thank to MAXY MUFFLERS .

Se
Review №40

Several years ago, they installed a dual exhaust system on my ‘64 Ford F100. The welds were clean and without holes. A few times after the install, a weld on one of the supporting arms that suspends the exhaust from the truck broke causing the exhaust pipe to bounce minimally as I drove. I was impressed with their great customer service and Javier’s desire to make it right. He didn’t charge me several times to have them fix it. Eventually, they welded in a new supporting arm to secure the pipe. I haven’t had issues since.

De
Review №41

I have done business here for years. They are knowledgeable and been reasonable on price. They do allot more than just mufflers check them out.

Ke
Review №42

These guys go above & beyond. I dont really trust anyone else with my car. They pretty much to everything you need. Even if they cant fix it, they can honestly tell you what you need & most importantly they dont charge an arm & a leg. Very reasonable.

li
Review №43

I highly recommend to ladies. They definitely will not try to take advantage of you. Im almost 50 and have had this experience so many times at other places and it makes me fear getting any sort of auto work. I went to Advanced Auto Parts and they gave me a 301 code-cylinder misfire and referred me to Mario Automotive down the street where I was given a quote of over $200. Took it here to get a second opinion and the mechanic said he didnt feel right about charging me for repairs when my engine light is not on and its starting up fine. Its been a week and havent had any problems with my car since. Ive been coming here for years for my brake pads. I was going to Toyota and paying $300 every year. This place charged me $300 because I damaged my rotors but fixed it and every year since they only charge me $60 for labor and the parts have a lifetime warranty!!! HIGHLY HIGHLY HIGHLY RECOMMEND, ESPECIALLY FOR LADIES WHO DONT WANT TO BE TAKEN ADVANTAGE OF.

Ma
Review №44

Very impressed. Got me right in for a 4-wheel alignment with computer, finished within an hour, $59.95. What a deal!

Ke
Review №45

I was impressed not only because of their fair price on a 4 wheel alignment but impressed they never gave up on my car, I know there must of been a very hard to loosen bolt in one of those tires, but they went above and beyond, I saw them test drive my car at least 2 times until he got it to where it needed to be. The spent time and were fast to take my car in.

Ti
Review №46

In today’s world it’s almost impossible to find a mechanic (of any sort) thats honest & fair. I came here to get an exhaust put on because it was right by my office. As I was waiting, I noticed a couple of things... 1.) how honest & kind the owner was with his customers 2.) the majority of them were happy returning customers. This place is a diamond in the dust y’all!

St
Review №47

Had a car inspection. Great service. They are always very nice, thorough and the car repair is always good.

Bo
Review №48

Great service

mo
Review №49

My first time going here I was just passing by and saw it so I stopped. I came in and was instantly greeted and helped. As Im sitting there an older guy walks through the door and asked me if Ive been helped. I tell him yes, then he proceeds to tell me who he was. The owner of the company. We began to engage in conversation and found out that both of us lived in Wisconsin at one point in time. I was thankful for the great customer service. So i came back a few more times. Which leads me to this point in the review. Today I was in total shock at the dishonesty and deceit. I gave it the benefit of the doubt last time because I figured, 🤷🏽‍♀️ Maybe I did need that fixed as well. But normally when something else needs to be repaired thats discussed with the customer before it is done and most certainly not when the customer is at the counter to pay for it. It totally through me off!!! I had such a great experience customer service wise. Even the customers that came in were nice and told me about there ties and how long theyve been coming there. So i honestly felt like nothing that you could think of happening at shops would happen in an establishment like this. A complete disservice to the owner of the business.

Do
Review №50

Great job on my truck.Good people to deal with.

Jo
Review №51

Awesome and friendly customer service. Plenty of parking. These guys are sharp and trustworthy.

Jo
Review №52

Very nice people, went to take care of my exhaust and got out in no time. Thanks to Rudy and his staff.

Ch
Review №53

Honest mechanics here, tells it like it is. My family has came here for service work for decades!

Er
Review №54

Honest shop. I thought I needed brakes and turned out I didn’t need brakes for a while!! Any other shop would have replaced my brakes and charged me! Will be taking my car back there from now on.

Ke
Review №55

I had got a Cat-Back exhaust installed in my Mazdaspeed that I ordered online. These guys are quick efficient and very professional and the price was very fair. I got there at 10 they were done by 10:45.

Ja
Review №56

The best repair shop in Houston for the servicesame they offer. Honest fair prices for the working man. Had a wheel hub bearing replaced on my 2012 Chevy. Had exhaust and brakes done on my 1995 Chevy P/U. Today front brakes on Chevrolet Malibu

Hi
Review №57

This place is excellent and fair price for your automotive repair. Good service..good people.

Me
Review №58

Took my car to them after reading all the great reviewsand was completely disappointed in the end.They broke my car.My car was running a little loud, so I brought it to them.I left the car with them and wait for their diagnosis.They called, and gave me a very high price (close to 1,000 dollars ) to fix, which I declined.For that kind of money, at the very least, I wanted to get a second opinion.I was told it could cost me $100 for the diagnostic- no problem.When I went to get my car, it was running so loud, that it really was not drivable.It was as if the exhaust pipe was totally disconnected. I asked what is this?They tell me, something broke while they were working on the car.It appeared that, they were trying to force me to into that $1,000 fix.After a good 15 minutes of going back and forth,the manager decided to dropped the $100 fee they wanted for ***breaking my car****but I still had to drive off with a car that ran so loud I would have been ticketed if stopped.The next day, I had the car repaired at another shop for $180.00Shame on you, Southwest Muffler!

Wi
Review №59

Unfriendly customer service

Fr
Review №60

Southwest muffler and brake is Great. Javier got some frozen lugnuts off my wheel and helped find some tires. Gracias Javier.....

Va
Review №61

Excellent place to do business!! Looked at our brakes and told us the truth! rare in this day and age! GO here good people!!

Mi
Review №62

Been going here for 20 plus years. Always fair priced.

Ga
Review №63

Southwest has done exhaust work on several of my vehicles. Always top notch, honest and reliable service. Highly recommend them.

Wi
Review №64

Great, honest staff. Good people all around and the attention to detail is exceptional.

Ch
Review №65

Javier and his guys are great. Good work and reliable. Competitive prices and honest guys.

Ri
Review №66

Grrat place and great service. Owner is a great guy.

Ed
Review №67

Took my 2010 Camaro ss to get a muffler delete and was absolutely happy!Process was very quick and at a great price.You can tell that the guy who did the welding knows what hes doing.Will definitely be coming back.Take my word, u cant go wrong with these guys.

Ni
Review №68

It was like going to my grandpa’s shop. The owner chatted with us while they did the inspection. No upcharging. Waiting area was clean with fresh brewed coffee. Felt like family!

An
Review №69

The guys that work here are awesome! They treat their customers in a great respectful way.

An
Review №70

These guys are awesome! Ive been doing business with them for at least 15 yrs. Always fast and professional.

Te
Review №71

Been going here since 2005 with different automotive needs and theyve never let me down, I highly recommend them for all your needs!!!!

Ch
Review №72

Amazing place with honest workers. Highly recommend to anyone needing work they provide.

Jo
Review №73

This is the 2nd time that I have brought my vehicle in here after they beat every price in town. The 1st time for a catalytic converter and the 2nd time for an alignment. They got on it right away, made a thorough inspection and completed the work as promised without coming back with a full laundry list of other work needed or recommended. They put the P in professional. Good company. I will be back.

An
Review №74

GREAT customer service!!! They can do just about anything and not change you an arm and leg to do it!

ge
Review №75

They have a crook working in this establishment. My car was never worked on and the mechanic Rafael kept lying to me about progress, I had to show up and demand my vehicle bk after already giving him a large amount of money, you guys be careful here !!

Mi
Review №76

Worst mechanic ever they over charged me, took one of my lug nuts refused to replace it and stole the rest of my change after I paid them.

Tr
Review №77

Excellent service and experienced staff. I trust them and recommend these guys

Ch
Review №78

Worst Experience ever. My car was missing for a week and the Manager wouldnt tell me where it was. Even worse, they charged me for the service they completed that didnt even address what was wrong with my car.

Jo
Review №79

Went in to get my exhaust done, had it done very quickly and very efficiently, manager gave me a very fair and and reasonable price couldnt ask for a better place to get work done.. would highly recommend to everone that its a awesome place..

Da
Review №80

The guys at Southwest Muffler have done a great job for since 1986..Just now saved me $240.00 the Dealer said I needed repaired.

Pa
Review №81

I needed a cat. For a car I just bought. It was late in the day and they got me right in at a decent price. It was my new toy I had bought and I wanted to play with it LOL. It had a test pipe on it and I needed to get an inspection done. They put on the new cat and did the inspection for me right there!!

Fr
Review №82

I have used SW Muffler for custom exhausts on a number of my vehicles, and they always do a great job.

Ma
Review №83

Stopped in for the first time. Muffler was loose. Didnt wait too long and got it fixed. Just a bracket and it was complimentary. They know how to treat customers. Ill be back.

Cr
Review №84

Really nice people. Great customer services

ri
Review №85

I went here to get magna flow exhausts for my Dodge Challenger and their team is so quick, so efficient, so generous, and they gave us a great price, Id definitely refer everyone to them.

ka
Review №86

Great place saved me from spending 5$562 at another shop for unnesscary parts when all I needed was an alignment.

Le
Review №87

Love this place, they are so good.

Ma
Review №88

I came here on my lunch break to have the state inspection done. The employees were all very friendly and got my inspection done quickly! I couldnt have hoped for a better experience!

Be
Review №89

Got my car inspected no more than 10 15 min. Very friendly staff and very helpful.

Ga
Review №90

Well because my dad is the best dad and he helps a lot people and he takes time from his own life to make sure other people are ok and their cars are working and he makes this place a positive place, there for I give it a 5

St
Review №91

These guys do great work at a fair price, would recommend them to anyone.

Lo
Review №92

Only place I take my trucks for repair. Great people to do business with.

Do
Review №93

Just had them install flomasters on my new F150 and they also installed Magnaflows on my previous vehicle 6 years ago. They do good work for a fair price, I highly recommend these guys.

Aa
Review №94

Nice service and great prices

no
Review №95

Very honest if it dont need repair they will be upfront with it n prices fair

An
Review №96

Very nice people, explained everything and did the job on a timely basis

Mi
Review №97

I have been there two times, and the service has been great and the price unbeatable. Thank you for the great service.

Sa
Review №98

Terrible experience. The mechanic I went to (Rafael) said he fixed all of these things on my car, but for one reason or another, he could never give me my car back. I had to show up with a sheriff, only to find out the mechanic never even touched my car. I wouldnt recommend anyone go here if you value your time or money, but if you already did, double check you car to make sure any replaced parts were actually replaced.

Je
Review №99

Great Service.. I left there thanking them for their business!

Ro
Review №100

Great service. Been going here for 20 years.

Information
16 Photos
100 Comments
4.5 Rating
  • Address:5118 Hwy 6 N, Houston, TX 77084, United States
  • Site:http://southwestmuffler.com/
  • Phone:+1 281-463-8079
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Muffler shop
  • Car inspection station
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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