Cindy was wonderful and easy to work with. She went above and beyond to get me rolling. I love my Hummer. She can definitely get you what you need.

Cindy was awesome she helped me so much. Bought my first car form here. Definitely come visit

Cindy was the best, she got us just what we wanted, and we did not leave walking…. When you go in ask for Cindy, customer service is on 1,000000 super nice and comfortable to be around. If I can give her more than 5 stars I would 😊

First, they knew I had a bad financial situation, they were able to get me in a car that I never thought I could get. Second, my down payment was more than my debit card allowed. So they worked with me to break it down and gave me the car while I pay it day by day. These guys will work with you there’s no reason why you couldn’t come out with a vehicle.

Amazing service, in and out quickly, easy Finance. Sales guy name Edgar made my experience smooth and comfortable. Got me a great deal with easy down..Love my Bimmer, drives like a champ

Where do i start... Mark and Eric are awesome salesman. I havent dealt with the other 2 gentlemen, but im sure they learned from the best. Yes!!!! Giant Auto Mart is the best at getting you rolling with great and unbelievable deals. The ladies in the payment department are wonderful kind jewels that work with you on making your payment. All in all this is my second buying experience in 3 years and they have not let me down. Going to Giant Auto Mart is the best choice you can make in regards to a nice used up to date vehicle. Go to Giant Auto Mart and they will get you rolling today!!!

I saw a car I wanted online and called in and it was still available! Mark told me a little about the car trough the phone and I really appreciated that info ! Gave me some numbers over the phone as well and they didn’t really change much at all. Mark let me test drive the car before anything ! Make sure I liked it and all and then the buying process was very nice and smooth ! Easy no complications at all .. I would definitely come back and buy a another car with Mark!

They were super helpful, took care of all of my questions and concern in a concise and polite manner. As well as got me in an out with a new car in a speedy manner. 10/10 would shop here again

Thanks to Cindy we drove off with a truck that i been looking for, She is so sweet and will work with You, very understanding & patient . If you looking for help for a vehicle ask for Cindy She Will make sure you dont leave walking .

Did a awesome job stay after hours to help me she is the best if you need anything contact Cindy at giant auto Mart For your car needs she would help you drive away today

I really enjoyed getting a car with Giant Auto Mart! Friendly staff they will negotiate with you, you just have to be patient with them 😇 I am very satisfied !

I had a very great experience here with Mark today. He put me in something that was nice and reliable and took no time for me to get approved. Car note very affordable and they helped me find low insurance. I will recommend if you looking for in houston finance.

Our salesman Mark was excellent! Really helped us out walk out with a car! everything was excellent! The personal was really nice

Hey man these guys shoot straight and they don’t hassle you at all. I definitely will purchase another car from them in the future. I also wasn’t there all day either they gave me a number and was off with the car I wanted. Best car buying experience I ever had!!!!

Im a mechanic, and they sold my fiance an incredible overpriced money pit.. This car needs sooo much work. Leaky radiator(botched cheap jb weld job on $20 part lol), 4 bad mismatching tires, front end repairs needed, blown speakers, cracked leather seats, cracked dash.. the list goes on. Nearly $20000 for a 2009 Lexus with 160k miles. My blood boils every time I have to drive her car knowing how much they screwed her over. And now I have to pick up their mechanics slack..

SOOO I GUESS THEY ARE NOT INTERESTED IN SEELING CARS AND/OR MAKING MONEY BECAUSE I EMAILED THEM ABOUT INFORMATIN ON A SPECIFIC VEHICLE OVER A WEEK AGO AND I STILL HAVENT HEARD ANY FEED BACK FROM THEM, OH WELL ITS ABOUT 300 MORE DEALERSHIPS IN HOUSTON WHO WILL BE GLAD TO ASSIST ME AND TAKE MY MONEY

I was in and out of here in so little time compared to most dealership. I had the pleasure of working with Mark and he was so helpful. Not only was I able to purchase my first push to start but I paid most of it and the rest is same as cash within 30 days so no crazy high interest. Covid policys are in place and the office is clean and sanitized.. 10/10 would buy here again. Referring my daughter to come here and get out of her beater. Was also given car fax so it was nothing shady I knew exactly what I was buying. CLEAN TITLE! Thank yall so much for everything!

Eric sold me a Car here and I absolutely would NOT recommend this place. I hadn’t even had the car for 2 months before is started giving me problems. Took it to a mechanic to get looked at and it has a bad engine. I went up to the dealership to work something out with them. Like a possibility of getting a different vehicle that I wouldn’t have to change the entire engine! Eric said he would call his mechanics and they would take care of it and replace the engine free of charge however when I called back the next day to get the information on where I drop the car of so it can get fixed. He said it was going to be my responsibility to pay for it! Now I’m stuck to deal with this mess. I told him I would be selling the vehicle instead. Then he tells me I may not get back what I spent on it. Well duhh! Because they overcharged me too! They do not care about their customers here plain sleazy car salesmen !

Cindy was very helpful and patient with me very honest .Everyone was professional and made you feel welcome very good car

Found the truck on there website. Talked to mark. Got us in and out in a reasonable time. Would recommend

I dont usually publish reviews, but I feel the need to share my experience. I purchased my truck with cash, in May it is now July and when I called to inquire about the title and plates I was basically yelled at for being impatient and lectured. Ok how about some photos of my experience. First off the truck was mis-advertised to make it seem like a better deal. It was advertised with a different engine and trim level then is present in the truck. Two weeks after purchase the rear brakes are making a horrible grinding noise. Rust is all over both rear wheels. I take the truck that just passed mandatory state inspection two weeks earlier to my mechanic and he calls me back in disbelief. My mechanic notifies me that the pads look recently changed but one of the pads on both sides of the truck are put on backwards. Totally destroyed both discs, and the new pads. Not trusting the prior service an entire new brake job on the whole truck was performed. Dishonest poor experience to be had here.UPDATE::If you look below Kevin asked me to provide copies of receipts for the vehicle to reimburse the faulty work. I provided copy of all receipts and documentation from my mechanic showing the faulty work pictured below. He assured me I would be refunded for the misunderstanding. Over a year later still no refund. I didnt expect to hear from him again. Just know who you are dealing with.

Awesome customer service & the car buying process was very quick & easy. Big thank you to Mark for helping me out & making sure I got in a vehicle. 10/10 would definitely recommend buying a car from here!

The Best Shop In Town ! Wonderful people

Everyone at the dealership was so helpful and made the entire process easy. Even after we encountered a few problems they still helped us through all of it. Mr.Speigner especially made the process easy. He answered all of my questions and addressed all of my concerns. Thank you Giant Auto Mart !

I am thankful for this place and these people. They really work with you and make the process easy. Thank you Mark!

Great customer services everything went smooth and fast it could be !

Larry helped me at this dealership, this is my second car purchase & I really recommend this dealership for anyone who wants a good car. They are great & the service is fantastic.

My latest purchase from Giant auto was for my daughter and she was satisfied and the smile on her face of satisfaction and the salesperson made it affordable they put a smile on my. :-)So far for me of my experience the dealership is placed in the neighborhood which gives back to the community and always aiming to please and the staff have awesome customer service as long as you have open communication of your needs:-)))One satisfied customer it always make me feel like family and I will refer my friends family and co-workers to this place of business :-)))))))))))

Wonderful customer service here. I brought my daughter to get her second car and the people are wonderful here. No haggle what so ever and no hidden fees .

Awesome Deals await all who need a fresh ride!

Very great place! Easy financing! Really recommend Larry great! Guy!!

Just pulled off in a 2013 challenger sxt and they were very respectful fast and took good care of me thank you guys

Great experience, very easy process larry was very helpful and knowledgeable. Will be coming back in the future.

Great place to buy a car.

Love the whole visit, Mark help from beginning to end and the end. Everything was great, visit them they have a Great Selection of Vehicles on the lot, from BMWs, too Infinitis, Cadillac s, Dodges, Chevys, Fords. Visit them if your in the of a second car, or a car for the high schooler.

Beat dealership by far. Went to multiple near our house and everyone was ripping us off... looked on CarGurus & found this spot. It was smooth easy & worth the wait.

Just purchased our second vehicle within a couple of years from Larry. Both experiences were great. Very upfront with details about the vehicles whether good or bad .Definitely will continue buying here

Excellent service and patience with their customers. They are loyal and appreciate their long time customers as well as new ones. Ive been with them for a couple of years and a couple of vehicles later!

This place is very kind they have great customer service I love to get my cars from your job is your credit they are very good at what they do and they will take care of you trust me I know

Thank you so much you said you would get me in a car today and thats excalty what you did thank you great business mark👍🏻

Lets just say I went I wont go back

Got a deal on a RAM Truck. I had issues with the gas pump but they helped me get it back on the road. The buying process was easy and they got me in the truck I wanted. Definitely would recommend. Thanks Larry!

This is not a great place, i do not recommend. Giant Auto Mart picked my car up a few days before Christmas behind $55. Obviously I was not even a month late!! They told me in order to get the car back i had to pay it off $10,000. This is not of God during these times especially. Please people find you somewhere else to go. I should get a lawyer to look into this and they also went thru my purse. I understand the vehicle is theirs but my purse is also mine, lets be fair

Awesome Customer Service.The #1 place to shop for top of the line vehicles.Thanks to Giant Auto Mart and Edgar for making it happen!!

Got a 2018 Ram 2500. We came in and got it down. Thx to all. Keep it coming!

Great customer service. Had a good experience definitely recommend them.

It was a great experience from the time I walked through the door my salesman Lazaro Martinez was very helpful & had a great attitude through the whole process I will definitely refer more people.all around a 10/10 overall experience

This place is awesome Kevin and Mark made this deal 1 of the easiest ever! Good people!!! #Realdeal

They were really nice and really helpful and really taltative. It’s a great place to get your truck they have some amazing deals on trucks and cars.

I recommend anybody that’s looking to buy a car please got to them they really work with you and they take them time to make sure you get what you are looking for

Had great service and good looking cars to buy thankfully they are the type of people to trust. Nice dog they have.

Larry was awesome thank so much his the reason I came back 😁

Amazing people and great company ! Fastest and easiest car buying experience i’ve had !!

Everything went well. Everyone was very helpful. I got the vehicle I wanted at the right price.

Great people highly recommend you want leave walking promise 💯💯💯💯💯💯

This place is the best they work with you and get you some you would like and drivable...Mr.Mark is the best thanks to him I’m driving the car I wanted a Kia Optima...yeaaaaaaaa thank you Giant Auto Mart

Mark was a huge help!! Got us taken care of very fast. Walked out with the truck today!

I have had a great experience working with several employees at Giant Auto Mart. Specifically Kevin, great customer service and friendly. Looking forward to doing more business with this dealership! Keep up the great work!

SCAM SCAM SCAM!! PLEASE GO ELSEWHERE THEY R ONLY FOR THE MONEY. THEY PICKED MY CAR UP AND I WASNT EVEN A MONTH LATE. I OWED THEM $55!!! THIS WAS JUST A FEW DAYS BEFORE CHRISTMAS MY KIDS WERE HEART BROKEN BECAUSE OF COURSE WE HAD TO CANCEL PLANS. TOLD ME IN ORDER TO GET MY CAR BACK I HAD TO PAY IT OFF, $10,000. THERE IS NO CHRIST IN THAT! BLESSINGS TO ALL

Nice friendly service I would recommend stopping by

Car are high miles & over priced! 😏

I bought a 2010 Explorer from Giant Auto Mart on 7/1/20. I was greeted by Kevin (Finance Manager) and Alex. These two gentlemen were professional, attentive, and very prompt. Their customer service was outstanding.Long story short, I was amazed at the deal I got for my truck. I got a low down payment and low bi weekly payments for the vehicle. I’m not a fan of the bi weekly payments... I would rather have monthly payments. The experience that Alex and Kevin provided made me overlook it and I want to continue to do future business with them.

Just a great place to get a truck !Amazing costumer service !

Its a great place to get your truck. They have a great service and do their best to help you. Thank you!

My experience with giant auto Mart was excellent because Mark and his brother made sure I wasnt going to leave without a car I purchased a 2013 Chevy Malibu nice car I love the ladys that helped me get an reasonable quote on the insurance that I was ok with like they sign says nobody walks and they made sure of that I appreciate everything you did for us thank all of you guys and ladies so much😉😊

I’ve been a proud customer of Giant Auto Matt For 2 years and some change and I got a 2010 Lexus ES 350 and the car is amazing and the whole two plus years the car hasn’t given me any problems I would suggest anyone looking for a car to give Giant Auto Mart An opportunity to assist u they have a nice selection of cars and trucks

Larry was very helpful, and the process was quick

I had a great time there today the salesman was nice and answered all my questions and very helpful

Great customer service excellent cars no bad cars on either lot they have low down payment affordable for anybody

I will never get a car from thus place I called left a message they called me back on the false advertising they say Finance I asked about it the guy was very rude only cash and hung up in my face

Great experience! Found a vehicle on FB and spoke with Lazaro and was able to work out the entire deal. When I arrived on the lot, the vehicle was just as described, they answered all the questions I had and were EXTREMELY accommodating. When asked about the last oil change, they went and had the vehicles oil change when I asked. When inspecting the tires, I found one that was older than the others and they put a new tire on. The managers were all very friendly and you could tell they truly cared about their customers. I am EXTREMELY pleased with the service I received here, and will DEFINITELY be back for my next purchase.

Very Friendly fast service ...see Edgar he was great and so was Kevin... thank you so much

I love these folks at Giant Auto Mart, they’ve been good to me and they have super nice reliable vehicles.

I have purchased 3 different vehicles with Giant and they have all been good reliable vehicles

I had been to multiple dealerships, payments was too high or wanted an outrageous down payment . Giant auto mart was my last stop. It was so easy, in and out with the vehicle I wanted !!! Thanks Kevin!!!

They helped me get the car I wanted despite not having the ideal down payment! They have helped me with towing experiences from my apartments, and even helped turn my day around by making me laugh. I work a lot so often times I forget to call them on Saturday to make a payment and they are soooooo understanding and never make me feel bad about it. Seriously the best place to buy a car!!!!! All their staff is absolutely amazing. I could go on and on about all my positive experiences but that would take a long time. If I could I would give 10 stars!!!!

Good place to get a car

I was impressed with Giant Auto Mart & especially Mark from the timely & thorough response both via e-mail & a phone call to my inquiry about a vehicle that was posted on a Houston auto sales website. I was a bit apprehensive about having to have on-site financing & I knew very little about the process. Mark took the time to explain everything in detail & answer all my questions. I left Giant Auto Mart with a car I love along with peace of mind in regards to my decision on the car but, especially on choosing Giant Auto Mart. HIGHLY RECOMMEND!

Awesome experience. Spent over a month looking for a car at a great price, not only do they have a nice selection of vehicles but also got me a great deal that Im super pleased with. The salesman are very friendly and it only took 2 hours from me first arriving to me droving off the lot! Definitely going back to get my next car as well. Would recommend to everyone.

If youre trying to build credit and you get in house financing, guess what. They dont report to any credit bureau. On top of that they have a high finance rate. Never again.

I got a Jeep Grand Cherokee from here. In a very reasonable price. it’s been 3 years since I got the car and no issues. Plus the customer service is unique. Ask for Anderson he’ll help you big time.

I had been passing this dealership on my way to work everyday and they always had nice cars out in front. One Day there was this Infinity G37 parked in the front, so I stopped to look at it. Kevin and Anderson talked to me and told me how the process works. They really helpful and down to earth. I didn’t feel pressured into buying the car. I told Anderson I really wanted that car but I needed a few days before I could get the downpayment. He said no problem and he told me he would hold it for two weeks for me. I really appreciated that because anyone else would have said first come first serve. I’ve had the car six months now and she runs perfectly. When I come in it’s like I’m visiting friends the staff are always friendly and professional. I’d definitely purchase another car here.

This is a response from my last comment, its not about how much you charged to fix the car. Its about how you tried to handle me and how you speak to ppl. You don’t speak to your customer like that. Be more respectful. So everything else that you’re talking about is irrelevant to be honest

Im a veteran currently serving in the national guard. I came in needed a dependable car that I can pay off soon. Anderson and the owner were very helpful. The first time I called I was not ready to purchase. He told me to call him back when I was ready, but not before taking the time to understand my financial situation and assuring me they could help. I am horrible with names, but he was so professional on the phone, when I called back a few months later, I surely remembered to ask for him by name. I was on orders and was out of town. I spoke with him on the phone and via text the week leading up to me purchasing. I told him what I had for down payment, and what I could afford for a car note. He sent me pictures of cars in my range, I was able to narrow it down to two cars. He informed me that he was off the day I was coming in, but he already made sure the salesman that would be taking care of me was well prepared to pick up where he left off. I also like the fact that he didnt try to make sure I only came when he was there. This shows me that the employees there work as a team, or should I say family? When I got there I had all the documentation they needed, I test drove both vehicles, and made my selection. They even did the leg work to find me insurance quotes. The entire process took, maybe 2.5 hours. The customer service, and attention to detail was amazing! Im glad I made this choice, after passing up the lot so many times. BONUS: I had my niece and nephew with me aged 9 and 2, they even played with them and gave the kids candy while they waited!

Great place to buy a car from. I highly recommend Anderson as a sales person, he provided all the information that I need and I can honestly say he is a very honest and upfront guy. I would definitely be going back to him next time I need another vehicle.

This was my 2nd car I have bought from Giant Auto Mart. Those 2 brothers took good care of me. I was done signing paperwork before my car was cleaned for me. If you want LOW DOWN PAYMENT and LOW CAR PAYMENTS go see the best dealership in H-Town. GIANT AUTO MART

DO NOT GO HERE!!!! OVERPRICED. THEY ONLY SELL LEMONS! My car broke down after a month. They made me pay for it to be fixed & still had to pay the car note. These people are a SCAM!!

Kevin took excellent care of us. Really enjoyed experience with these guys. Vehicle is great runs well and we got it at a fair price. Thanks again.

This was the least stressful experience I have had buying a car! It didnt feel like I was being pressured into buying a car I didnt want like at other car places. The staff was friendly and ready to help. They really treat you like family and make sure youre leaving happy and with a great deal! If you want to go to a place where you know you are getting great customer service while being budget concious be sure to check out Giant Auto Mart, you wont regret it.

This place has really nice people here. They will work with you, thats a fact. When you call or visit this place I promise you wont be disappointed.

Larry was a great help with making sure I got the vehicle that I wanted.

First, I want to say thank you to Kevin for the sound advice. Second, I want to say these guys are honest and hard-working for their customers! They listened to me and worked hard to find me the vehicle I turned out to be THRILLED with and got what I wanted for my trade. Seriously, GO see Kevin and Mark!!!

I purchased a Toyota tundra from giant the experience was wonderful they took the the time to get me insurance. They processed every thing from the beginning to end the manager Mark is a very experience person the purchase was lovely a top notch dealer

The very first time I had when to Giant Auto Mart on Hillcroft, looking for a SUV,the people that work there (all)the greeting, the help, was amazing from them all.I mean all the staff there are great. And when I was sent across the street at there second car lot on Bisserness,Hillcroft. The same .Welcome like they been knowing you for a long time. I RECOMMEND THAT Giant AUTO Mart DEALER SHIP is where you should go for a truck, car,or a SUV. Thanks Giant Auto Mart. I love my SUV.Giant Auto Mart Car Dealership on Hillcroft.

I purchased my vehicle in March 2016 rides great and even when I had a issue the dealership took it in to be repaired with no hassles! Great customer service experience with the ladies at the front desk and affordable car prices as well! Everyone who is employed here are willing to help and assist with finding a car of your choice! Thank you guys

First the ease of the transactions to purchase the car and the courtesy and customer service of Mr Kevin and Mr Mark was superior.Second I bought a 2008 Mazda cx9 and it was in an excellent mechanical condition plus excellent inside and out all my friends thought it was 2016I want to thank giant auto for their service and professionalism I recommend Giant Auto for every one as they really have clean Cars and excellent customer service

The owners and staff were amazing and gave me and my boyfriend the absolute best service. They were willing to do whatever it took to get us in the vehicle we really wanted at a price we could afford. We look forward to doing business with them in the future as well! Thanks Karina!

I spoke with mr. Anderson. The car that I wanted to look at was sold earlier. Wanted to look at another car that was in their inventory lot across the street. The person across the street pretty much told me no he doesnt want me to buy a car from him and if I do Ill have to put on an extremely large down payment. On top of that he didnt bother to even show me the car. Im glad I told him 500 instead of the original 4200 that I wanted to put down just to see his reaction.Nobody walks Ha! Yea, right

This owner Eric is rude! He yelled at me in front of customers. He didn’t have the decency to at the VERY LEAST pull me in the office, sit me down and talk to me about the situation i was in as far as making payments. In the beginning he was nice and welcoming. Now he’s just a dick. That man is not professional at all. On the bright side, the ladies in the financial department were so nice. The salesman that made the deal (Alex) lied to me. Do not give this company your business, they will rip you off

Very good car lot the Owner and staff are like family. I had a vehicle that start giving me problems and the owner worked with me and decided to swap cars because it was costing too much to contain fix. I didnt blame him because used cars are just that used cars u never know what the previous owner did tobthe car. Im in a much better vehicle and they worked with me on payments and kept my notes the same... Mark Kevin Eric and Iris are the Best