This is our second purchase from Mainland. Both locations have really nice employees with great customer service. We love their 90 day same as cash program. They have a nice variety of vehicles and we would purchase from them again without question.
Had an awesome time today at Mainland auto sales.. Jennifer was so helpful an very nice.. she made me feel very comfortable an secure with my purchase… thanks again!!
Allan, Dupree and Jennifer was a great help at Mainland I recommend this place for NICE cash car 🙌🏽 And they work with you. I love my SUV
A-w-e-s-o-m-e buying experience ever.Leo, the owner and manager was so professional, kind, friendly and pleasant. He was attentive to all our needs and special requests. Even after buying the car and paying for it, he had helped us with any little cosmetic repairs that needed to be done at no additional cost and with no time.. always smiling and making the client feel comfortable.Thank you so much Leo for a great service and an amazing car.Highly recommended!!! Number 1 auto sale dealer!!!
My son and I visited Mainland Investment on Airline Rd on Saturday to look at a 2014 Hundai Accent. We called ahead and spoke with the sales reps about the vehicle. They were very professional, said the car was still available and that they would hold it until we arrived to look at it. My son was texting Jennifer on the way down and when we arrived, the car was already pulled out for us to look at, the engine was started and the ac was going so it was comfortable inside when we took our test drive. The car was in excellent shape and was perfect for my son. We had an issue with our out of state credit union finalizing the purchase agreement and had to come back on Monday to finish everything up but they held the car for us over the weekend and were awesome to work with finalizing all of the paperwork. Even though it took a little longer than we had anticipated, working with Mainland Investment was an awesome experience. Even with the scarcity of vehicles at this time, they have a very diverse inventory. They were professional, they were very helpful and they were extremely accommodating and I will definitely consider them in the future for any other car purchases.
Its worth it coming here and talking to Dupree. He has the best energy, very friendly, very trusting, easy to talk to. He will get you right I just bought a car and Im very happy I dont regret coming to them.
Fantastic experience, great price on the car and works very well, no issues whatsoever and runs smooth, the license plates arrived around 2.1 months later.
I had a great experience at mainland my sales guy Dupree helped me to the fullest and got me out the door quick and easy,I wanna say thanks to Dupree and Mainland for great customer service and getting me rolling again👍🏾
Nice place with good people. Jeniffer has great customer service and a positive attitude.
I drove from San Antonio to purchase a vehicle from Gino. Gino was professional and straight forward. The whole process of purchasing my new truck was outstanding and I highly recommend anyone...GO SEE GINO. So again thank you Mainland Investment Auto Sales by way of Gino.
Im proud to say I finally got a vehicle that was worth it with no problems for me and my family. Jennifer really worked with me on getting this vehicle and I really appreciate that.
This place is FANTASTIC. Dupree is the best salesman Ever. He will get you riding in no time!!!! I’m telling all my friends!!!!!
Great buying experience for my sons first car! Huge selection of vehicles on the lot to choose from. Staff is very patient and answered all our questions about road safety and a new driver. Highly recommend to see Leo for any of your used car needs.
Very good staff . Ask for Dupree man he got me driving in no time went above and beyond to help me. Thanks
Very friendly staff,nice clean vehicles,and great prices we were looking for.Will recommend.
Fantastic services! Everything was straight forward 1,2,3 in order.
Great Experience. No hard pressure. They listen and provided the options. Very Good Follow up and efficient process. Took care of minor issues on vehicle before leaving the lot. I would buy again from them.
I decided to write this review after seeing a mother and child stranded by a car they just bought from these people that had motor issues and it reminded me of the issues I had when I bought a car from them. I bought a Toyota Avalon with 200k miles exactly, it was in good condition but there was a tapping coming from the motor and these people continued to make me believe that it would go away with driving saying it had not been driven in a while knowing full well it was a lifter tap and the cost to repair it would be over $1000 and they would not cover it. The day I was supposed to get my plates, check engine light came on soon as I pulled into the lot. They covered the catalytic converter replacement, but engine light stayed on for an evap leak that was also there before buying the car. Seems the check engine was erased prior to the cars purchase. The starter also later went out a month later but I honestly would not place that blame on them as there were no warning signs for that, so I just traded it in for a 2016 Chrysler 200 and my headaches and worries were gone, but putting this review here to warn anyone that if u see an issue with their cars do not let them brush it off saying it’s nothing major because it just very well may be.
This Dealership have robbed me blind. I put 4,500 cash down on a 90 day same as cash contract. I was 2 weeks away from paying my car off and after being ONE DAY LATE my car was repossessed. I contacted them to get a total and find the location of my car. They dealership now refuses to give me any information. I’m now without a car and 6,000. They also stole belongings out of my car and told me to contact a lawyer. These company is a huge rip off! Very rude and unprofessional. They are use to stealing cars and people’s money. I will not let them get away with this or harm any other customer.
I had a awesome sales rep her name wasJennifer she made me feel welcomed and she was prepared for business she answered all my questions If you ever need a car ask for Ms Jennifer and themi referred you
These are all fake reviews from bots, do not listen to them. I dont see one low mile vehicle all of the vehicles are prone to breaking down. Poor customer service, I would give 0 stars if I could.
Worst place ever. Its a waste of money the cars are not dependable. Dont default on your contract the cars are repossessed and resold to make double the money.
Great experience while I shopped for my new ride, my nieces were entertained with music and games. Ill definitely be back, thanks G!
I want to give a big shout to JENNIFER she was absolutely amazing from beginning to end and her friendliness was beyond what I ever experienced at a dealership. Thank you!!
Terrible customer serviceRepair takes a while.Lady in the lot is friendly but over all Customer service at the front desk desk was awful and when you called I tried to put you on hold on the phone.
Excellent service!!Buying a used car is often a difficult and nerve wracking process. After looking and looking I decided to stop by Mainland Investment Auto and I wish I had gone here from the beginning.Leo (The Manager ) made the buying process seamless! He helped me find the exact vehicle I was looking for a v10 Ford Excursion and at a fair rate. The vehicle is in great shape, with low mileage and at a better rate than I found elsewhere. Id recommend asking for Leo anytime you are on the market for another vehicle.
I would not recommend if you are really in need of a car. I just bout a car a week ago and i find out the hard way that they sold me a car without a catalytic converter. I can not get the car inspected without spending my entire saving. Dont let the owner lie to you. Because the light came on a few minutes after I drove off the lot and came back and was told that was not the problem they fixed so they couldnt do anything.***Update it has taken 1450 to fix what they fixed told me they fixed..
These guys are absolutely the best hands down. I feel like the deal was more than fair for a very dependable vehicle. I will tell my friends and family👍👍👍
.no car no car suk
Jesse was great! Started communicating with him two weeks prior to visiting and it was like the convo started right where we left off. After test drive I signed the contract and was out the door. Staff was friendly and courteous and love my VW Cc!! Definitely recommending them!
I was looking for a car and I had a limited budget. Another car dealership actually referred me to Mainland investment auto sales. I am so glad that they did. Mainland Investment Auto has an excellent variety of cars to choose from and they are easy to work with. I told them what I was looking for and what my price range was and they showed me quite a few cars. I was able to buy one and the process was simple and easy. If you’re looking for a car definitely check this place out. BTW we walked out of their with a car that we liked and a car that runs excellently.
I love these guys! It has been a good while since I bought my truck from them. But I still have my truck. It was a black 2001 Dodge Ram 1500. Absolutely fell in love with the truck and the people there. Their vehicles are so clean and run great. You can tell they go the extra mile to have them inspected and cleaned before selling it. I am extremely pleased with my vehicle. I bought my truck back in September 2011. And it is still in great condition. It runs amazing! I am actually in the process of upgrading things to make it look even better. When I bought it the truck had factory/base model type of tires and lift. I have since had an inch and a half lift and nice off road tires added to it. I love it! Not that everyone will go here looking to buy an off road truck. But let me just say the options are endless :) Great service, great deals, and good quality vehicles what more can you ask for?
I honestly don’t how this place has some bad reviews. My experience was great, I even got the car I wanted. They sell wonderful cash cars and don’t hassle you during the experience. Jesse is your man, he was a great guy to work with. Can’t wait to do business in the future.
They are super helpful here!! Will take the time to help you find a vehicle you like in your price range.. all the vehicles are NICE nice and lots with low mileage!!
I have enjoyed working with EVERYONE at Mainland Investments! The vehicle I bought is in excellent condition and a joy to drive. I purchased the car on a Friday and realized there was a rattling noise in the front end. I called Mainland and they told me to bring it in at my convenience and they would take care of it. Sure enough, I brought the car in and they replaced the shocks and belts and now it drives like a brand new car! The front office and sales staff are very friendly and the mechanics are knowledgeable and fast. Since they offer mechanic and maintenance services, Ill certainly be back again!
Best dealership hands down. They have gone out of their way to help and work with me. Been a customer since Harvey. Will always be my first and only stop when it comes to looking for a used car. Cant thank them enough.
I recently was in need of a car and ended up here. Jesse was very helpful without pushing typical car sales tactics on me and I ended up buying a car here. Excellent selection, great prices, and a friendly staff make this place a great place to start when looking for a used car.
I enjoyed the visit. It was quick and easy. Thanks karina and arleth.
Great customer service, they are real with you and tell you the truth, unlike other car dealerships that I have been to. If something is wrong with their vehicles, they fix it at no charge...this is the best dealership I have ever been to.The girls at the front desk are great and so is the owner Ben. This place also has the best prices for good quality vehicles.
Since becoming a customer at this dealership, I have had to go back for different reasons. Each staff member of this establishment has always been open, honest and helpful. Very accommodating each time. I plan on purchasing from this place of business again. 👍👍
Nice selection of cars.
Leo the owner, his wife, and Jessie the salesman lied to us and sold us a car that broke down in 3 weeks. When we asked him to fix it he said we were on our own. Leo said he put a new catalytic converter on the car. I am unsure why it would break down 3 weeks later if it was new. We paid 5,500 for the car and 3 weeks later had to put 1,500 of work into the car to get it to run right and pass emissions testing and quit missing. Check out the Better Business Bureau on this place before you buy here. People like this are ultimately held accountable by the marketplace and fold up.
I experienced car trouble the day before Thanksgiving. I was stranded in a Fiesta parking lot in the heights. I am grateful because Leo and his team went above and beyond my expectations. Their staff provided personable service tailored to my specific needs. Even on thanksgiving, Leo and his team provided service at my home to ensure that my vehicle was repaired in time to enjoy Thanksgiving with my family and friends. I highly recommend this company!
Want to say i love mainland investment i have been with them like 5 years before i would always have bad experiences with car lots but ever since i came with them im still a keeper.......The staffs are super nice willing to help u out on anything and repair if needed❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
Very professional, patient, and fair! Came in looking to leave with a car we saw online, left with the car! Prior to coming, they told us everything that was needed. There were no surprises.. customer service was great!
My husband and I purchased a used car about 2 years ago. We managed to get a good price for the vehicle and because we appreciated the service, we took the car back there for regular maintenance. A couple months ago, we had to get a major repair to the car, Mainland worked with us and made sure the car was working just as great as the day we bought it, we really appreciate the level of customer service from Leo and Benjamin.
I want to thank Benjamin for selling me an excellent car. The price was affordable and payment plan was very convenient. I will definitely recommend this place due to the fact that they have really clean and variety of cars to pick. Thanks Mainland Investment
Mainland has a great selection of cars to fit any budget. Go see JESSIE! The staff is really straight forward and no nonsense. They dont play games with the prices. Jessie is a great guy. You get a good vibe the minute he starts speaking. Theres no fast talk and rushing you into anything. They are really clear about whats expected as far as payment terms. My experience with Arleth and Sylana was just as cool once we got into the office. Thank you to you all for putting me in the car I wanted. Now me and my baby girl are riding safe and clean. You are crazy if you waste time any where else.
Had an enjoyable buying experience with Mainland Investment. They offer good deals on used vehicles. Great customer service from Silvana, even after the sale. Will definitely return for future purchases.
We just purchased a vehicle from these guys and Silvana went all out and made sure we were satisfied with the whole process! Very transparent transaction! There was a small issue with the vehicle ( as is expected with a used one) and they took care of it free of charge! Thank you all from Mainland Investment!!!!
We purchased an 02 Honda Odessa 3 years ago. Never had any problems. Great reliable vehicles.Leo was Very Helpful with payment arrangements when we had trouble making payments to help us keep our van. Paid it off early and got a great discount! Had title in Hnd also. Thanks Leo!
The customer service was really great(: From the minute I inquired about the car up until the purchase was made Gino the new guy was there all the way and very helpful he even let me know that he was gonna be running a little late but still did everything he could to be there which is exactly how it should be. As far as paperwork goes Arleth was very helpful and very informative and was very professional especially when answering our questions she did so in a paitient respectuful manor.However when I did take the car home the key I was given would not unlock the car and when I called back Silvana was very kind as to send me over a locksmith to unlock my car. They really do care about their customers here.
I would suggest Mainland to anyone looking for a nice dependable used vehicle. The staff is very friendly and professional. Leo is very courteous. He will work with you. I am a loyai customer for life. I will definitely be buying my next vehicle from Mainland Investments.
So far so good. Me and my boyfriend bought a used vehicle from this place about 3 months ago. We would recommend this place to anyone who is interested in buying a used car, truck, van, SUV. Thanks to Arleth she helped us out through the whole entire process.
My wife and I read the reviews for this place online before we went there. We thought they were going to be great and help us out. Instead we were greeted by a salesman who seemed like he didnt really want to help us and told us we should just go back to another car dealership. This really upset my wife as she had found the vehicle she really wanted at a reasonable price. I hope everyone else continues to have a good experience when they go there, but Im not happy with how we were treated at all.
I was looking for a car for some time, a good friend of mine recommended mainland investment for used cars he said they have the best quality for the best possible price.I went out there today and I found a great staff very professional and welcoming.I purchased a beautiful grand cherokkee Jeep 4 wheel drive, they flexible on price and very reasonable I definitely recommend this place for anybody whos looking for a good quality car for a great price.
THEY ARE GREAT!! been here only an hour and ARLETH got me driving off in my beautiful/dependable Kia Soul at a great price. I will definitely be recommending them to everyone I know!
Arleth Ruiz has been very unprofessional. Stay way from Mainland. She gives out wrong information and has very poor customer service. It says a lot having someone of her caliber managing a business. She is fraud.No gaste su dinero que tanto cuesta ganar en este lugar. Manténgase alejado. Muy mal servicio y experiencia.
They are very friendly people and love working with others I would recommend anyone to stop by and just listen to or see what they have for you to drive they will work their butts off to try and get you in whatever you are looking for to drive
Found a nice Cadillac CTS for a reasonable price but was unaware of all the problems it had. I wish they would have said something about that. Still probably would have brought it but a warning would have been nice.
This is my second vehicle that I bought from this dealership. My salesperson was Arleth. Despite the fact that I bought the vehicles As Is, they both had mechanical issues at the first few days of driving it. Mr Mike, took care of my mechanical issues and both vehicles drive great. Along with great service, he gave me a good deal on both vehicles. I recommend this dealership to anyone. Thanks Mike and Arleth for such great service. For anyone looking for a great deal with good service, look up Arleth and she will take care of you.
I want to thank Benjamin for selling me an excellent car. I owned the car for one year and its perfect. The price was reasonable compared with other places. Thanks Mainland Investment.
I have purchased 2 vehicles from mainland and they gave me the best deal in town and was very helpful and will work with you on all deals I would recommend everyone to go there
I purchased a car just about a month ago. I was extremely pleased with the customer service, the process and how helpful the sales team was. Arleth and Silvana were very helpful and friendly. Stop by and tell them I sent you!!
A reliable dealership for used cars! Unique deal for used cars and a nice inventory which is updated time to time. I got my dream car with them. I want to really recommend it to everyone!
Great place to purchase a car i just recently bought a 2008 Chevy Impala ss and it looks brand new and runs as if no one ever had the car great customer service and they will work with you on down payment plus more i recommend anyone to check them out lots of different cars and trucks in their inventory for great prices i am a satisfied customer
Mainland made sure my auto buying experience was tops. I would recommend them to everyone. They sincerely care for their customers and want us to be happy. So glad people like them are still around.
GREAT SERVICE THEY HELPED ME AND MY HUSBAND GET A NEW CAR....
I was completely happy with every aspect of my transaction and experience with Mainland Investment. They were helpful, polite and take wonderful care of their customers. I would recomend them a million times over. If you are looking for a quality used vehicle and quality customer care to match, Mainland Investment is where you need to go.
How often do you see a used car lot with five stars? We were clearly from out of town, but were treated fairly and given a great deal. Thank you to Benjamin and company.
Great ppl great customer service..
After three months of hassle I finally got my plates to my car 😄 but unfortunately three months of only having the car it breaks down all because someone just sealed the hole I didn’t know nothing about in the radiator. So because of that my car ran hot and a head gasket cracked so now my hard earn money went to waste. So from experience don’t let them fool u check the radiator take it to auto zone and get a engine check. Just don’t trust a word they say. If my car was still up and running I would recommend this place but I had so many issues dealing with them and my car I couldn’t let this happen to someone else. Unfortunately they are not gonna fix my car
We bought this truck for Mainland and had some issues with the motor - the owner was reasonable and made it right in the end. I would recommend them to others.
Great service! Very friendly and helpfull people! Purchased an amazing truck! Couldnt have been happier!
Good places to get nice cash car
The service at mainland investment is a amazing the lady at the front desk is so sweet, i got my cadilac from them and its running great💪thank you guys so much 😁😁😁😁
I highly recommend this car lot of you are In need of a car cash or note and would like a reliable car this is the place Benjamin was very patient while picking the best car for my needs I got a 2009 Pontiac g5 for 3500 they will make sure you are all set when you leave I will come back of I am ever in need of a car again
Went here to check out the trucks, Leo, Arleth and Silvana well are helpful and upfront with me and i didnt feel they were trying to pull the wool over my eyes at all, would definitely recommend to anyone looking to buy a good used truck
Had another great experience at Mainland. Leo and the are very professional and efficient. I definitely recommend this dealership for auto sales.
Great place good quality cars, I have bought two cars from this place . I highly recomend them profesional staff & the manager Leo awesome guy!!!!
Very nice people! I have nothing but good things to say about these folks. Excellent customer servive!
I bought a 04 Honda Pilot a year ago, they gave me a good deal and I had zero problems with the vehicle. Great mileage and they have a good staff
Awesome car awesome mileage thank you for my Nissan Electra!
Love my car happy i stop by best place to bye a car from 😊🤗😍
Arleth was very nice &willing to help! I had a great experience with her but ultimately ended up not buying because the manager Susanna was so rude. She told me one thing but changed her mind once we got inside to finalize & purchase the car. Ultimately her rudeness was so bad that I decided not purchase the car afterall. There is no need to spend money at any business when managers dont know how to correctly communicate with customers or handle business in a respectable manner. Overall the car prices were good &if anyone decides to buy from here please see Arleth. I really appreciated her warm smile & superior customer service.
Manager was rude! Financed a car from here and had multiple problems with weeks of sale! That’s why they say “as is” smh! They won’t work with you on anything! I would definitely not recommend anyone here! Service is trash.
The best place for getting good service, reliable and better prices. Recommended! !!!
Very Straightforward and honest, the staff was very welcoming the whole experience. I recommend it highly to anyone looking for a vehicle for a fair and reasonable price, this is the place.
Mainland comes through again for me! Bought my kids cars last year and I went back and got a car for me this time. Cant stop bragging about Benjamin, Leo and Silvana...these people are so trust worthy you cant help but to go back and refer more people!
Jesse j was very helpful. Great service and customer service.
Great cars & great prices, got my car for a great deal & very understanding people & helped negotiate prices with me ! Recommended my sister & she also bought a car, will return in the future
When in today to buy a car was very happy with the service. They work out some minor issues with car on the spot the prices where great also.
Please do not purchase here!!!!! Very unprofessional. 2 days late and repo my car. Not only that they stole my custom tires!! The owner Leo is a theft. DO NOT GO HERE. IM SUING THEM AND CALLING THE POLICE TOMORROW
Cars are expensive I was told one thing over the phone. Then when arriving in person it was something totally different. Expect to pay every two weeks at least 500 a month on a car note.
Okay service. Car came with broken ac amd they didnt tell us but they fixed it.
Wow great servic!!e thanks for the help I was looking for.. Arleth
I search a lot after reliable car dealer, i found this dealer the best service and price in Houston
Always good service with reasonable prices in cars.
Great service. Felt comfortable.