Let me start by saying that being a former car salesman myself.....Duck and Maria were the absolute greatest!!!! I went with my friend who was looking for a very specific color and package. Everywhere we went or called they had one coming or tried to switch us to a Civic or different color Accord. Duck and Maria had exactly what she wanted sitting on the showroom floor. He gave us the best deal at the right note. Once in finance we were paired with Nick who was also awesome. He got her a warranty and maintenance package she couldnt pass up and stayed in budget. These guys are straight up and awesome!!!! GO SEE EM!!!

If you’re in the Houston area and looking for a Honda I highly recommend John Eagle Honda. In particular Duck and Maria along with Nick. These guys are the best. I was nervous at first for my big purchase but they set my mind at ease. They had exactly what I was looking for….the color, the model, the whole package. I searched several dealerships in and around the Houston area and none had what John Eagle had. Together Duck and Maria came through for me and it was all in monthly price range. Please go see these guys! I promise they will get you right.

I have had many decent experiences elsewhere in the past but John Eagle Honda provided stellar service. Best experience I have had working with any sales guy. Thorough, expedient, thoughtful, straightforward & easiest to work with overall Mr. Duck Manning. Excellent communication as well. Know what you want and this man listens to get it done as best as possible for you. Highly recommend!

I recently took my car to giant eagle Honda to get to curb checked rims repaired underneath the ethos tire and rim package warranty. The service advisor called me and said that the repairs were declined because the tires were not losing air pressure. When I bought the vehicle brand new the sales person told me that they would be covered if the rims were curved checked or damaged which is not true because my rims were not repaired. I was misled on buying the warranty for the tires and rims because my rims are not fixed and what is the purpose of buying the package if the warranty doesn’t cover what they offer. Nevertheless this was a disappointing experience.I have bought 6 to 8 cars from John eagle Honda since I was a teenager nevertheless to say I would not recommend anyone to buy a vehicle because everybody is misleading after this experience

I decided that I needed a smaller economical vehicle because of the miles that I drive per day too and from work I was driving a Jeep Patriot and it seems like I was putting gas in it twice a week and of course with the gas prices accelerating here in the past year and the cost of living going up I thought that this was a good idea to look into a Honda and as we all know car lots arent as full as they used to be but I did come across one right on the showroom floor and yes they worked with me they gave me pretty much what I wanted for the Jeep and I pretty much drove away in a Honda HR-V. I am definitely happy with my decision.

This is the best Honda dealership I have been to. Despite calling multiple Honda dealerships around Houston, Jake from John Eagle Honda was the only one that truly cared about helping me with my car troubles. He was clear in explaining any problems, and gave many alternative options when cost was an issue. He was courteous, respectful, and showed the utmost integrity. I feel extremely fortunate to have had an experience here, and I will not only return for future service but will strongly recommend them to my family and friends. Thank you so much Jake

I went to get my oil changed and a young man by the name of Jose serviced my car. After they changed the oil, he had it washed (free) and went the extra mile to sit with me a bit to show me how to view in my car on my own when I needed to change my oil.He also explained how the codes worked and showed me in my car’s manual what they mean. He was very informative and helpful. Thanks Honda for hiring good personnel who show good work ethics.

I did not have an appointment but needed repairs that day. I was treated fairly and kept informed about progress. When the issue was diagnosed, Jake provided a shuttle service home and back so I did not have to wait at the dealership. The repairs were expensive, but necessary. I easily recommend John Eagle service.

Since 2015, I have taken advantage of the services of John Eagle Honda in Houston, Texas; The reason? Because the service is EXCELLENT in every sense of the word and that is due to the attention and details with which MIKE MA Express Service Consultant attends the client. When I find a problem related to my HONDA car, I go directly to MIKE MA sure of receiving the exact diagnosis and excellent service. Thank you John Eagle Honda for having workers of the quality and category of MIKE MA because it is Great Service.

I would highly recommend, I did a trade in and didnt have the amount of the down payment many financing companys wanted me to have, so they went out of there way to find one that was still in my price range with my trade in the the lilttle extra that I added on. Got a awesome apr% rate which I wasnt expecting. They went above and beyond and the customer service was amazing I walked out with my dream car 2 months before my birthday, thank you so much. God bless.

Great service/ repair experience. They handled my 3rd party warranty well, and got my car fixed in a matter of hours. Well done!

My experience here was outstanding ! I flew in from Cleveland & my sales Rep Duck was great. Kept me inform the whole way, stand up & honest guy & highly recommend to other customers . The general manger was also a very honest & stand up individual! I look forward to doing business with these guys again soon.

After traveling to one Honda dealer twice to get an oil change and being turned away. And, then calling another Honda dealer and told they ONLY see appointments and even then it would be a 3 hour wait for a oil change. We made the28 mile drive to John Eagle Honda.My mom arrived at 7:10am for my 7:15am appointment Saturday morning and was greeted by Mike and the Express Service staff.Mike went above and beyond. They completed my oil change (it ended up being free), informed my mom that I have a oil leak and that I needed back break service. I purchased the car in May Certified from another Honda dealership and I’ve had a previous oil change.Mike and his staff were fast and professional even while busy on a Saturday morning. My mom was out in less than an hour.

My service advisor, Christian did an excellent job on explaining the recommended diagnostic work to troubleshoot my Odyssey’s non-working AC condenser fan. While the AC condenser fan was being repaired, he also recommended that a recall service be done. I can’t say enough positive things about professional and honest 5 star service I received from Christian and the service department.

Ask for Duck Manning he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Duck was able to find the car I was looking for even with the current market conditions where the car industry is being affected. Highly recommended. Great dealer staff!

My service advisor, Christian did an excellent job explaining the recommended work to be done to address several issues with my Fit, especially poor gas mileage. Professional and knowledgeable 5 star service I received from Christian and the service department. I always trust JEH to provide the best service.

Matthew in the service center is beyond amazing. He was really caring and helped me through all the car issues. I was out in no time. Thank you for all that you do! I’m definitely coming back here to get other car maintenance services.

I had the most Awesome experience this morning with the sale of my Honda. Duck is the number 1 one man to get the job done. Wonderful personality and a very caring person.Thank you so much Duck and John Eagle Honda ❤HIGHLY RECOMMENDEDTAMMY FERGUSON BROWN

I had to have my airbags replaced and scheduled my appointment online with John Eagle Honda of Houston. What a great experience. Someone meets you at your car when you pull into the service center area. My appointment was confirmed and I was escorted to the service waiting area. It is equipped with hot coffee, cold bottled water, and WiFi. I was there for about an hour and a half and it was a very pleasant experience.

Every time I come here my guy Duck takes great care of me! I had a older vehicle I wanted to sell & Duck and the John Eagle team made that happen for very smooth & quick for me. I wasnt in there no longer than 15 mins. Appreciate it guys !

Just bought a car here and all i have to say is thank you Duck Manning! He really helped me out and made the process go as smooth as possible. Very caring individual and will recommend him next time someone is looking for a vehicle. thanks again!

John Eagle Honda is a superb dealership esp. our service advisor Gabriel. First, I started contacting them through online chat and they responded immediately. All details of purchasing we done only through mobile and once we got a deal thats the only time we visited John Eagle and finish all the transactions. Now we are happy with our new honda pilot 2022 Touring model.

The place gets busy but the wait time is pretty good. Great customer service and friendly employees ! Never have issues there. Highly recommended!

My Service Advisor Mr. Yukuo was very pleasant, professional, knowledgeable and thorough. Great experience !

Took my van to get oil changed. Being a Saturday I understand is a busy day. The representative of the service center came to me and gladly took my van to get servised and in the time frame he promised even thought they were busy. The representative also offered the free car wash. I always take my van there for all my oil change and tire rotation needs. Thank you for always having great customer service and service to my vehicle. Thank you.

Great experience and recommend highly. We got exactly what we were looking for and it was a seamless sales process. Thank you Arfan/Aaron for finding us the perfect family car!

Gabriel was great!! He helped me find the perfect car and made the buying process simple and painless!

I always have a great experience! They’re so helpful. I’m so thankful to them.. Mike Ma is 👍 Will keep coming back if I have any maintenance or anything else.

We have bought from them 4 times now. They never disappoint. George made an offer and stood by it no questions asked. Worked with Duck on our purchase and he was the best. Jaime in finance was awesome as well. Another outstanding experience from all involved. Highly recommend them.

I bought a Fit from Duck. He was very professional and very helpful in learning about the vehicle and the purchasing process. Buying a car is not fun to me, but I felt working with Duck made it a lot easier and better. He is my go to guy for car buying.

My experience here was awesome. Danish was my sales rep. He was amazing. Was up front and honest and helped me get a great deal for my trade in vehicles. Would definitely come back and recommend them to everyone.

Always appreciate the focus & dedication of the service staff at John Eagle. Jose Santiago (& his fellow service writers & technicians) show no exception to the service departments pursuit of customer satisfaction.

Did my oil change to my 2020 Honda Accord 2.0 Sport.Was in and out and they did an excellent job! Erica took care of me. Thanks Erica!

Always friendly and knowledgeable service professionals. Prices are fair and reasonable. Service times are fast and turn around for multiple jobs is speedy. We have always brought our vehicle to them since new and never had a concern about the quality we would receive. Highly Recommended!

When I tell you duck helped me make this process as smooth as possible, if your nervous about anything go see duck and hell do anything in his power to help you out. I was a first time buyer and my brother still cant believe the deal they managed to get me. I appreciate the work of duck and all the guys at John Eagle Honda! you wont see me ANYWHERE else. If I could leave 10 stars I would!

Duck - our salesperson - was excellent to work with. He was transparent with all details and communication when purchasing our car. John Eagle Honda, so far, has made the car buying experience relatively less painful than other car buying experiences. I would recommend Duck and John Eagle.

Isaac was very easy to work with and provided a great customer experience.

We just purchased a vehicle on line for the first time and our Sales Agent, Isaac Agular was amazing! He was our eyes and ears! He took a video or the car inside and out and did a test drive that showed the car needed a front-end alignment which was taken care of by the dealership. Great customer service! I wouldnt hesitate buying another car from John Eagle Honda of Houston! Ask for Isaac!!

My service advisor, Mike Ma, is the best Ive had during my 40+ years of driving. No nonsense, prompt, and always explains my options before ordering the work. John Eagles service department is comfortable and very clean.

Get with Zane, this gentlemen will go the extra mile to get your deal done. He will also explain all the Certified Preowned benefits with your vehicle. He also answer my calls the next day on Saturday evening with the reset of a low tire. Great work! Keep it up Zane!

Jake was helping me and he is amazing and honest person.

Real experience review:The sales advisor is one of the most honest sales representative I have dealt with, for someone replacing cars frequently I knew that. He’s done everything to get me the right price for my trade in vehicle and for the new one. Thank you Mr. Max!Also the manager is so honest, when negotiating he’s so fair!All of that can be found, after sales service is the crucial part! And yes Mr. Max excelled in it too.

I was very pleased with my visit to the Express Service section of John Eagle Honda of Houston.As soon as I pulled into the Express Service check-in area, a service employee appeared to get me checked in.I was very pleased with the short time required to change oil, replace the brake fluid, and perform a safety check of my 2016 Honda. The service representative sat down with me and went over the results of the safety check of my vehicle and was very willing to answer any questions I had.I was very pleased and will continue having my car serviced at John Eagle Honda of Houston.

Walter was my salesman and he was excellent from start to finish. I inquired quite a few to pick the one that stood out the most to me and Walter did it all for me effortlessly and easy which is why I chose John Eagle Honda of Houston. With him there was no gimmicks, very welcoming, patient, respectful, and just overall perfect customer service in purchasing my new vehicle. There was also no long wait time, it was quick and straight forward which I appreciated greatly. Truly the best salesman I have worked with in my experience of getting a car! Thank you Walter!

Anthony was an excellent service advisor. He got me in quickly, kept me informed and went above and beyond to be helpful and friendly. I was told about any and further issues to which I should attend in the future.

I came in after work on a Friday to get an oil change and tire rotation done. The service advisor, Kameron, did a great job taking care of the request and also provided a thorough explanation about the service findings. Prices are very reasonable and they do their best with discounts and coupons. Very impressed with the customer service and professionalism all the employees in the Express Service displayed. This was my second visit and the first one also had excellent customer service Keep up the great work!

Duck and Zane were tremendous in handling my new lease. Even with inventory limited, Duck managed to find an Accord EX that fit my payment expectations and color/style preferences. And Zane made sure I was comfortable with any model updates before I drove off the lot.As a 32 year Honda driver, these guys made sure John Eagle remained my choice of dealership. Bravo to EVERYONE at John Eagle!!!

Great and Timely Service. I request my service directly from employee Mike Ma. He has demonstrated on multiple encounters knowledge of vehicle and customer needs. I see that he always makes the effort to keep an open line of communication with his customers to help meet scheduled appointment deadlines. My overall service met my expectations.

From first call, until I drove away EVERYTHING was 5+ star treatment. Mike was able to accommodate my service request at a time convenient to my schedule. He greeted me enthusiastically and showed me to a place where I could get some work done while I waited for the repairs. All was completed in a timely fashion.

Dinesh was my sales rep and he made my shopping experience painless and easy. Who knew car shopping could be fun and not nerve racking. I was able to walk out with the car i Wanted and the dealership was clean and quiet which i enjoyed. I definitely recommend this dealership and dinesh as anyone future sales rep.

Max got me into my new CR-V. He was quick to respond to my inquiries via email and telephone. I showed up at the dealership late and he stayed with me through the whole process. This was a very pleasant car buying experience.

This is my second time bringing one of my vehicles to them and I continue to get great customer service along with good mechanical work.

Erica Galindo was our service rep, and she is wonderful! The maintenance we needed was an all day thing. She made sure we had a loaner car and called me with updates on our Pilot. John Eagle has taken such good care of our old Pilot over the years. It runs perfectly even though it’s getting up there in miles.

I recently bought a new car from John Eagle Honda and Duck Manning was my salesman. I had a very pleasant experience that couldn’t have gone more smoothly. I felt like Duck was genuinely interested in helping me get just what I wanted in a vehicle at a price I was happy with. I will definitely use them again and recommend them without reservation. From my first interaction on the lot, to the trade-in process, to the finance department, to taking ownership of the car...a smooth, pleasant experience.

Our Sales ep, Zane Pruitt was very professional. He spent a lot of time withus explaining our options and the value of doing business with John Eagle.Zane has also spent a lot of time with us after the sale explaining more of the features of our purchase, 2021 Passport elite. We are very happy!!!!

Bringing my car here was a great experience. I was not pushed to spend more on my car than was needed. This was my first time to bring my car in and I was walked through the process plainly and easily.I will definitely come back and recommend John Eagle to friends and family.

I was able to book an appointment for the same day; everyone at John Eagle was very professional and friendly. They kept me informed on the status of my service.

Our service technician Jesse was very kind, courteous and knowledgeable. He thoroughly explained what the CVT recall was about, what was needed to be done to fix it, and that we would be given a courtesy vehicle if our vehicle needed to be kept overnight. That was not necessary, as the technicians were able to perform the work in less than 2 hours. Overall, it was a great experience for us and we will certainly return to John Eagle Honda in the future whenever necessary.

I’ve been coming to John Eagle Honda since 2010, and it’s all thanks to Mr. Mike Ma. I would rate Mike 10 stars if I could. He’s been extremely helpful and amicable. Additionally, he provides the best service, treat me with respect and very professional. I recommended him to all my friends and family and anyone who needs service for their Honda vehicles. Rest assured, you will not regret working with him ! And I’m positive Mike will be a big factor in getting my next vehicle from John Eagle Honda.Chau Huynh ( Jenny )

My husband and I had a great experience at John Eagle Honda. Our sales consultant, Aaron Yazejy was professional, informative, and caring! Great service, high recommend.

My experience from purchasing my car to servicing my car at John Eagle Honda of Houston has been great! The team there is very friendly and attentive. I would definitely recommend John Eagle Honda of Houston to anyone needing a quality vehicle or servicing it.

They were fast by the time I got off work and got there the paper work was ready just needed signatures by the time I signed them the car was being detailed and pulled around with the keys very satisfied but this sale men couldn’t have been any nicer he was awesome ask for DUCK MANNING

Mike M was awesome. Was able to tell me exactly what was going on with my vehicle and was even able to inform me of some things to look out for on my next service visit and giving me pricing so I know what to expect. I really appreciated that.

Set an appointment online and was serviced in a very reasonable amount of time considering how busy they were.My family has been going through a medical crisis and the service tech Mike was exceptionally empathetic. Customer service like that is very meaningful and rare to come by.

My experience was smooth and the service was professional and very prompt. I purchased my vehicle at John Eagle Honda and have been very pleased with the customer service received.

It was almost two hours (as they promised) but they give you a full idea of what is going on with you car. Great customer service...I hope would be less wait but its worth it.

I had a wonderful experience. I came all the way from McKinney,Texas to speak with salesmen Walter Boyd he and the finance department were amazing.

John Eagle Honda was terrific! The sales rep, Evans, went above and beyond to make sure the sale went well, as did everyone else involved. I am so impressed and definitely going to return here for my next vehicle purchase. Would also 100% recommend this dealership to anyone else considering buying a vehicle!

Service writer was timely and excited his job perfectly and service was done quite quickly and I left very happy

I want to take very good care of my Honda. I trust John Eagle service/express center to help me achieve this. It is great to be able to choose to work with the same service representative. Mike treats me with respect. Thanks!

Be careful with these guys. Bought a used Honda from them. Salesman said the AC was broke. But they were going to fix it before I took it off the lot. They in fact did not fix it. Two months later, no more AC. Local Mechanic said blown compressor and costs $1500. John Eagle GM said they would take care of it since they told me it was fixed when I took it off the lot. Few months later, AC not working again. Told the service manager and no response. Took it back to local mechanic and to fix it. $1500 out of pocket.

Great experience at the service department.My service advisor, Jose Santiago, kept great communication - he gave progress updates along the way and wasn’t patronizing when recommending upcoming services unlike other places. I highly recommend him.I bought my civic at Easy Honda off i10 with the intention of continuing services there but now switching to John Eagle.

The staff tirelessly worked with us until we reached an agreement for an affordable payment on a new car...from the sales staff to the finance staff. And, many thanks to Duck Manning for all of his help!

Very pleased with the express service for oil change.Service Representative Mike was very professional and helpful.

Brought my wifes car in today and someone stole out of the car during an oil change. Bet your *ss I will be back there in the morning to talk to a manager about this. Charge me 71 dollars for an oil change and then I guess we didnt tip so just take it. I thought this was a professional business. Doesnt matter if its two cents or an iPhone, people who steal should not be working here.

I went for a recall -‘the service department was awesome. Jake helped me from start to finish and arranged for a ride home and they picked me back up when my vehicle was done. The shuttle drivers were also very nice and the car was done earlier than expected.

I have no problems with my car being serviced at John Eagle Honda. I receive very good service every time I take my car. Good job John Eagle Team!!

Worked with Jose to get my car back in working order after being rear ended. Jose’s communication was exceptional and did everything in his power to help us work with the insurance company and get our Pilot drivable! Thank you Jose!

I have been taking my Honda CRV to John Eagle Honda of Houston for servicing for the past 7 years, and it has always been a great experience. Excellent service, courteous advisors and well trained technicians.

I had the great pleasure of having the help of both Nick Voss & Duck. They both have so much integrity-I truly believe I received the best deal possible. Nick made everything so easy and always answered to my calls and messages. I was recommended to Nick word of mouth, so I knew I could trust him immediately-which took so much anxiety away. Both Nick and Duck were professional, and had the type of personalities that you can’t teach. Honda is lucky to have them. Thank you from the bottom of my heart.-Emily Sandberg

I received excellent service from Mike the service advisor there they work fast and efficient. Will defiantly be going back for more service there.

Christian had already put me in the system before I arrived. He greeted me and took care of my issue immediately. I do not live in Houston but was visiting a friend and had an issue with my car. He gave me excellent customer service.

Mike is a great service advisor; told us what needs to be done in terms that we can understand. The service was completed and delivered on time. Great service!

I had a great experience at John Eagle Honda. Joseph was my advisor. He was courteous, professional and friendly. My vehicle was throughly inspected and serviced. I was given details on upcoming services reminders. This was one of the best experience I had with the dealership.

Advisor Matthew Fresquez was very nice. He answered all my questions, and he made sure I understand the whole process. I highly recommend him!

One would think that they would have people watching the doors to assist walk in customers. At 6 3 Id say Im pretty easy to spot. I walked around the show room floor and viewed 4 vehicles bumper to bumper (while their finance room was full of people). I even had the time to snap pics of a classic Honda they have parked on the floor.I also walked down several rows of the outside lot and still no one came out to help. This may sound a bit arrogant, but I dont believe I should have to go hunt for a salesman so that I can hand them money. Based off of the time stamps on my pics I was there for no less than 27 minutes.Ive noticed that most dealerships on 290 are this way. The dealerships on I-10 seem to have salesmen trying to greet you as soon as you hit the exit ramp on the freeway.

Professional, courteous staff. Top notch service. very happy

I was treated with professional courtesy by George Mouton who clearly answered all of my questions. This is my second Honda CRV and enjoy driving this car. I definitely recommend John Eagle Honda both for the helpfulness & professionalism of the staff as well as the quality of the Honda automobile.

Customer service is excellent at John Eagle Honda. They went the extra mile when they did not have to. I appreciate the attention to detail that they performed on my daughters car.

I’ve been buying new vehicles for a long time but the way we were treated by our sales person Dinesh was superb and the way he guided us to pick the trim that fitted our pocket was exceptional. From the moment we walked in the dealership Dinesh and Bilal were on top of everything. Finally the finance manager made is more easy for us to sign the dotted lines. Thank you Dinesh and Bilal and the entire team of John Eagle. Cant wait to trade our accord in few years and get a new one.

I arrived about 1:25 P.M. and was greeted by the service coordinator. I gave him my service request, and told him I would leave the car and be back in an hour. He told me the car would be ready by that time. When I returned, the car was ready, and had been washed and the interior cleaned.

Mike Ma & Dan were great! Dan signed me in with a 90 min promise for my 2020 Pilot’s B1 service & did it!! Mike went over what their tests showed & used my coupon. They gave me their cell numbers & as I drove away I noticed my display was locked. I texted Mike & in minutes he replied with my fix. “Push the hone button” duh! I will be back!! Thank you Mike & Dan!

We recently dealt with George Turosik to upgrade from 2019 Honda Pilot into the 2021 Honda Pilot. The experience was awesome and seamless. I recommend him highly to anyone in the market for a Honda product.

They are pleasant and efficient checking you in, good, honest mechanics and comfortable waiting area. The bathrooms are spotless. All in all, a good experience. I’ve been dealing with John Eagle Honda since 1992 and I would highly recommend them.

The Service Department is always great to work with. I had an issue with my vehicle earlier, and even though they couldnt replicate the issue, they didnt charge me for their time. And they even washed my van afterwards.

AJ went above and beyond to find the exact car I was looking for. And Vinnie did a great job to get me a good financing deal. And my previous experience with the service department has been outstanding!

I was in for a regular oil change, and had some other concerns. A service manager came and told me what I needed to do and was very helpful.

The service at John Eagle Honda is always excellent. My service advisor, Justin was courteous, friendly & thorough. I recommend John Eagle service dept all the time for their A+++++ service!

Always receive amazing customer service at John Eagle. Greg took care of my car this time fixing a nail in my tire on a busy Saturday, getting me my fixed car in a timely manner.

From the time I arrived for service, to the time I left everything was exceptional. I was having a difficult time walking with my cane, Mike Ma recognized this and came right over and assisted me. I cannot say enough about his kindness.