Top notch company. the plumber, mike, was fantastic. he showed genuine concern for my issues and had the knowledge to correct them. they are very well qualified to do any plumbing work.
They ran a gas line for us which is such a long process because you have to deal with the city and power company, but they made the whole process pretty painless. We had Ronald do the task and he was respectful and polite of our home. They had him come out for visit, so we really got to know and trust him. I would 100% endorse these guys!
Expertise and good customer work from first contact to a completed job. The rep that took my phone call (cry for help), was kind and efficient. I received text and email confirmation of my same- day appointment the minute I hung up the phone. I received a follow up call from both the main office and the tech (shout out to Lincoln S.) to provide me an of his arrival. Lincoln explained, and showed us what was happening with our A/C. He fixed it within an hour. He was polite and This was my first experience with this company, but it certainly won’t be the last (in large part to the amazing customer service we received from Lincoln). It’s also nice to not be melting into a puddle. That alone earned the 5 stars.
My stopped working. It went from 70 to 80 in my home real quick. Micheal arrived out & found the dilemma in about 30 seconds. He fixed it in about 5 minutes. He explained to me. From what was wrong, what he did, levels of the ac & warranty parts, etc. He was super polite & made sure it was working & the house was cooling down before he left. Also a couple months ago Ethan from the plumbing side hooked up my hot water tank that I got from them. He did a great job & was also fast, polite & explained everything to me. I really like that they explained everything to me instead of just saying “here’s the problem. I fixed it.” Like most companies do. Highly recommend Mullens for plumbing & heating & cooling.
Superb techs they arrived and gave me a excellent price! They did a wonderful job! I will recommend them to my family and friends!
Anthony was my technician. He was useful in explaining the process of the fix and did a great job in making sure the repair was thoroughly inspected and lines were flushed. informative and
Jason and Edy did an terrifc work from the consultation through installation. They made sure we understood our options and the process. In addition Edy brought out some window units to ensure our boys were comfortable until our install date.
Jimmy was incredibly kind, thorough and informative. His quality of job is impeccable so much so that I’ll only request him for future jobs. Jimmy is honest and I suggest him.
Brandyn was awesome! and showed me what he was going to fix! Even my dogs liked him! I think he would be fun to take to Disney World! I endorse him highly!
Roger was awesome! He not only was competent and super knowledgeable, but he was patient with all my questions- giving thorough and useful answers. He was consistently on time for appointments (of which there were several,) and always made …
Perrin, Nolan, Sam and Landon were fantastic! All 3 were here over the past few days looking at our old HVAC system and installing a new one. They were prompt, professional, polite and cleaned up I really can’t say enough about their great customer service. Simply phenomenal!
Terrifc customer work from dispatch to building tech. Weston was great! knowledgeable and didn’t give up on a pesky, stuck pipe plug which saved me several hundred dollars. Thank you!
I needed more hot water to deal with a full building of people and Ross was the only person to give me options and explain them to me so that I could make the best decision for our household. He is timely, does quality task and I would suggest him to fix or install your next water heater.
Mitigation Lead named Chris was personable and professional in his duties. He answered our questions reasonably and set expectations for the processes to come. Chris is a true asset to the company with his ability to relate to the customer and the trouble requiring resolution.
Please with the service! Placed a work call and they were here within the hour! Explained all my options to move forward. recommend.
Every time I called these plumbers I have received quick and excellent service. A respectable Houston plumbing company. Thanks for providing honest service.
Called to have a basement floor drain unclogged. They were here and done within a few hours. masked, professional and clean.
Yandell was thorough and checked out tons of different reasons why we were having the plumbing problems we were having. He gave us an in depth explanation of what was going on and several different quote choices.