They flunked my van for a safety inspection and gave me a list of $2500+ worth of bogus things that were needed. (Clean carbon from engine? Ive already done this. $59 wiper blades needed? Nope, nice try. Alignment needed in order to pass inspection? Not according to Al.) Two cans of starting fluid disappeared from my van when I had them inspect it. They give free inspections, but have your work done at an honest repair shop.

I am writing in response to your inquiry regarding my purchase experience. Quite simply, it was excellent. I was very impressed with my sales associate, Jonathan Curtis. He was knowledgeable, and very pleasant to work with. The price negotiations were cordial, and I am very happy with my deal. When both the buyer and the seller are happy, you know that you are doing something right.On my drive home, I realized that I had left my garage door opener behind. I called Jonathan the next morning and he said he would take care of me. Well, he did. He had my door opener and license plate overnight shipped to me. That’s what I call great service. Thank you, and especially Jonathan, for going the extra mile to make my purchase experience a great one.

I have been going here for about a year now and my experience has been great so far. Everyone is very polite and helpful. They do a great job with all the services they have provided for me!!!!

Yeorgios was outstanding as the service consultant and took great care in keeping me up to date on progress. Have bought 2 cars from Keffer and will always use their service depart. Thank you!!!

Sabrina was an excellent salesperson and the experience was just excellent. Blessed

They kept us there all day and rushed us through the paperwork and they put in extra charges. List price went from 35,000 to 41,000. Dont buy a car here. When they washed it I found a dent and a scrap. In my brand new car.

I WAS HIGHLY DISAPPOINTED! I CALLED THE DAY BEFORE TO TEST DRIVE AND PURCHASE A HONDA THEY HAD. I PUT A DOWN PAYMENT SO THEY COULD HOLD THE CAR, BECAUSE I LIVE OUT OF TOWN. THEY SET ME UP A VP APPOINTMENT AND ALL. I DROVE FIVE HOURS THERE ONLY FOR THEM TO BEAT AROUND THE BUSH BY SHOWING ME RAGGEDY MAZDA’S. I CAME TO THE CONCLUSION THAT THEY SOLD THE CAR. I THEN ASKED TO SPEAK TO THE SALE MANAGER WHO GUARANTEED ME THEY WOULD HOLD IT, ONLY FOR HIM TO TELL FINALLY ME THEY SOLD IT. HE THEN HAD NO REMORSE ABOUT MY TIME & MONEY WASTED.

+Free inspection, which was free-Decided to get an oil change since I was in for inspection. These guys put conventional oil in a Miata. The printed window tag has an oil weight marked out with sharpie and a different oil weight written on it. Not feeling very confident. I havent had a service place put conventional oil in a car in over ten years I would guess.-Service techs put a scratch on the end of the driver side door. This car is never parked near ANYTHING. Always parked at the end of the parking lot. This morning I discover the paint has been chipped off the end of my drive side door. Was opened into something during the service appointment.Needless to say I wont be going back here nor would I recommend it. +One star for free inspection.

Brandon Zollars is professional and savvy. When I came in for service, I mentioned that I thought there was an electrical leak that was draining the battery. He knew which test I needed right away (called a “parasitic draw”). Luckily the car passed the test.

Been going here for a year. Excellent service. Very attentive

Love this place. Best service I ever had at a garage. Brought my CX-5 recently (that I purchased on the west coast two years ago), they were diligent, cleaned the inside for free and even did extra checks and fixes that were covered by my warranty and that I did not request (again, for free). This place knows that if you treat people well, they will probably buy their next car here, and they are right to think so. Smart and honest business.

Service was great! Did not encounter any problems. Staff was polite and courteous.

I do not recommend Keffer Mazdas service department.On the positive side they are clean and the people appear to be professional. Otherwise, I had a negative experience. I had to wait 2 1/2 hours for them to diagnose one faulty part in my car. They charged me $100 yes $100 for the diagnosis and when they finally diagnosed the problem they told me that it would cost 400 dollars to replace the part. I suspected this was way too high. So I called multiple repair shops and found out that the actually cost of repair was about 150 dollars. When I tried to find out why they quoted me 400 dollars they were very unclear and wishy washy with their answer. So I believe that they may have some honesty issues. Personally I would go somewhere else, even if you have a Mazda.

Brandon was a pleasure to work with regard the servicing of my CX9.

The sales staff is great and the buying process for the two cars weve purchased were great, the service has been unresponsive and frustrating. Both cars have had issues that were warranty fixes for bugs, regenerative braking bug, radar cruise issue (mazda 6) and the most recent a top issue with a new Miata. We have had to take the initiative to return calls after the original visits when we were told they were unable to determine the fix and needed mazda to research, the most recent item took three calls (with no return calls) and almost a month before we were told there was a fix and we scheduled an appointment, at that time we asked for a loaner car and were told no problem. When dropping the car off we were told they didnt have us in the system for a loaner and the fix would take at least a day, so I had to take a cab home. Im still waiting to see if they actually call us back to tell us its ready my guess is Ill have to call them back for a status. The sales staff is great but dealing with service here is more than frustrating, buy here and have serviced at another dealer, that will be our next step hopefully other dealers have more customer focused staff.

I have had nothing but good service. They have been on time with servicing my two Mazda. I have had know problems with the cars or the service department.

Bought a new Mazda 6 2016 in June 2016, completely satisfied with the price and customer service. Would be my 1st choice if looking to buy one.

People are nice but repairs are overpriced and read your receipt carefully, found charges for unauthorized work stating it was authorized.