If you need a part and got the time to walk around an area of 3 football fields..and Pick (remove your own parts) with your own tools you have to bring with you.. just saying dress warm.And be ready to pay $3.00 just to get in the lot!Man what a Business..I need a job their!

This LKQ is my go to pick your part place and I’ve had good luck finding used parts here as long as I can get to the car quick enough. Their prices are usually fair and I’ve not had any issues finding the cars in the lot since the isles are well placed diving imports to the right and domestics to the left when your first walk back there and the isle numbers are clearly visible.

This is a very dependable and decent priced place to get parts for your car and the staff are very nice and helpful and friendly

Part listed as undamaged. Paid for part over the phone. Drove 1.5 hours only to find a damaged part. Waited 2 hours to pull another part, part was also damaged. Asked for refund and additional compensation for wasted time. What a joke.

Being the only nearest place to drop off a vehicle, I was very disappointed with the lack of communication between the pick up and the purchase.5 stars for the initial call and setup for the vehicle3 stars for saying they are open until 6pm and we could pick up our check anytime til close (the car buy/sell section/admin section closes at 4PM)1 star for responsiveness. We arrived early with no one in front of us, and waited over 30minutes for admin section to open their window and acknowledge their customers. (We could overhear them laughing and joking as they spoke about new birth, OSHA) It took another 15minutes before we were actively seen. Once the process begun, it was less than 5 minutes. Overall time took 50 minutes.The two front desk ladies were receptive of each guest we watched pass by after us. Especially the dark haired woman with glasses and a heart tattoo on her left ankle. Neither wore face coverings but they do have sneeze guards up.Suggestions:1. Overall- Work on communication between departments to increase efficiency and reduce customer frustration.2. Admin sect- Acknowledge your customers when the front desk informs you that you have customers. Dont spend that time leaning on your desk with your phone out while gossiping about others.

Its good for most of the parts you need and the 30 day warranty is nice. I like how they have most of the vehicles online, sometimes they lag a day or so it seems. It does suck though when you get there hoping your part is gonna be there and when you find the vehicle your looking for its all stripped down, so i wish they changed out vehicles more frequently.

As expected, large selection, spacious area, prices are average for a junk yard.

Great place for car parts friendly staff would recommend

The people are really nice I never had a problem with them being rude im going back in about an hour just to see what I find this time I work on different projects they always have what Im looking for

The cashiers are slow (one in particular not so nice). You pay $3.00 to get in the yard like its for something amusing. Beware of the UNSOLICITED Extended Warranty scam! Its automatically added to the item charged and unless you decline it before its processed, youre charged, otherwise no refund afterwards but yet they can refund a core charge later on.***UPDATE*** I returned to LKQ and it was a much better experience this time. Probably because I new AHEAD of time that theres a $3.00 cover charge and NO WARRANTY please. There were different ladies working the registers and they were very nice. Still give them 3 *** because the website does not disclose the cover charge and warranty unless declined.

Business was handled as usual. They hit a snag with an electronic device, but they corrected it and all went well. The office personnel made sure the customers were satisfied. 😌

Easy purchase and return if necessary.

Eh. Not a groundbreaking experience. $3 to get in (it’s $2 in nashville), they charge quite a bit for parts, it would almost be the same price to buy a new part sometimes unless it’s something like a gas cap or a body panel. make sure you don’t let them charge you for the extended warranty.

Clean and organized, if your looking for a part they can tell you where it is outside. All of the staff was very friendly and helpful.

Very organized and neat place. Staff was helpful and willing to show how everything is organized. Great pricing too!

Easy and quick. Offers military/veterans discount as well. Well organized.

There is NO WAY to get questions answered over the phone. The only available number is a corporate number. The people that answer the phone have no way of contacting the people at the yard. When Ive gone to the yard, the employees dont say anything to you and its not obvious which counter to go to. If there isnt a part price listed, like the blower motor isnt, then you will have to drive all the way to the yard to ask them in person because the people at the corporate office on the phone have no way of finding out for you. Its the 21st century and these clowns operate like its the 1910s

Drove 1 hour to a place that said was friendly and easy. We got here and they were not friendly and told us you have to be 16 to enter so before you go with someone under 16 do not go hope this helps!!!

Quick and fast service, great staff needed some tools and they provided what I needed.

Good yard, well organized, good prices

A 62 dollar part will cost you around 100 dollars after they add stuff you did not ask for and was not asked if you wonted it...Ok parts pricing looks fair online I even asked about pricing..I travel 2 hours one way to get parts worth 150 dollars I knew about core charge so was thinking around 190 to 200 bucks ..I was very wrong 320 dollars later I was charged warranty’s on parts I did not need warranty’s on it was doors with manual windows...now just think a door is 61.99 under there price guid I even asked before going and was told that price and it was 61.99 but then tax’s and environmental fees and a core fee is 12 dollars I’m ok with that ...but not being asked or told they charged me a warranty fee of almost half the price for the part so ..150 dollars in parts and the warranty fee was 60 some dollars plus...so one part at 61.99 plus 6.00 something in tax’s and 12.00 for core and something around 6 or 8.00 for environmental fee the I think it was 22 or 24.00 for a warranty I was not told or ask if I wonted..so a 62 dollar part will cost you around 100 dollars...so be prepared..

Sold them a 98 lincoln town car without a title. Was told $150 for a junker price. Even though I repeatedly told them the vehicle had NO Title over and over on the phone and through text. They penalized me when I went to get the check, for not having a title, which I made extremely clear I did not have one. Dropped it down to $90 in person. Pretty shady business practices if you ask me. But they were at least quick in getting the vehicle and my money.

I love going to LKQ when I need to fix on my old Grand Cherokee. Its almost like going on a treasure hunt whenever I go there and its a very economical way for me to maintain my cars.

Drove all the way here from hartselle for parts. Website said they were open til 5pm. Arrived ar 4:30pm and was told due to being slow they were closing now. Im here to give them my money after driving all the way there and they turned me and my money away. Wasted trip. Poor customer service.

This place is wonderful low prices and you pull your own part

This place will not let you do business with them unless you let them infringe your right to make your own medical decisions. If you enjoy freedom, this is not a place to do business with.

The people were nice and friendly and the lot was very nice and organized

Very professional and Id recommend it for anyone that need to save money or time.

Friendly atmosphere, self service gas station. I met 2 young ladies who parked at the gas pump behind me. There was a MJ imitator performing and I gave him a tip. The young ladies ( and I)were laughing as I walked past their car. It was nice to have a friendly encounter with the 2 young sisters.

This was the worst place to go to I was trying to buy a engine gas regulator for my car and wanted me to pay 70 for it this is the worst place to buy parts at and autozone I can buy one for 60 brand newAnd I WILL NEVER COMING BACK

Always a great experience when we go. Staff is friendly and helpful and the savings is tremendous.

Had what I needed for an older model Honda. Good service and will be back

Very organized tell them what you want and theyll tell you exactly where you need to go get it

Good selection of vehicles but pricey. If you need to buy a rim, they will make you buy the tire as well, even if its a junk tire.

Best cheapest parts youll find

They was nice but they didnt have my part

Very nice clean, as a junkyard gets. Nice bathroom hand cleaner dispenser, friendly helpful staff. Worth the three buck admission.

I wouldve gave them 5 stars if they werent so expensive. Express in LaVergne, Tn has better, more realistic prices.

Im take good parts

3.00 a person to get in and look. Im fairly confident there is a crew that comes in and takes ALL wheels off every vehicle unless they are bent or broken. So NOT a place to find replacement wheel, also even though they charge 31 bucks for a wheel, they also charge a extra 20+ if you dont remove the tire from it no matter the condition.....so be ready to pry or cut. So basically 55 bucks for a used wheel on a wrecked car....now if you bring your wheel back they generously give you five dollars👍. Id suggest just pay a extra 25 bucks and get a new machined to factory spec wheel from Amazon sent to your door step👍

This place is the best junkyard salvage yard parts store whatever you want to call them theyre the best great prices easy picking great selection and very nice people

$40 for a rim from a 6 year old Junker when I can buy a new one for $60 delivered is a no brainer for me, no sale. And Ive spent the last 3 bucks I will ever spend to enter a junkyard.

Brianna was excellent to work with. SUPER helpful! Very impressed!

One of the best junk yards to go to friendly staff

They are the best wish they was around a lot longer back in the day man they are reasonable on their prices

Good people, friendly staff and military discounts. Thank you for all you do for those who have served or are serving this great country of ours.

3 dollar entry grab some car parts

This is the most non customer reaction yet!!! Need a bed for a truck a WHOLE bed offered to pay for it but needed help getting it on the trailer. Can’t drive truck out in the field, stated to us that we could use the aframe to get it. Well that’s all nice and all but you can’t get the aframe to the bed and can’t lift the bed over can with it, so when we asked for help they just look at us stupid. If you can’t accommodate at customer for bigger items then don’t sell them!!!!

Not happy paying $3.00 . Then paying full price for part

Its a great place great prices and the employees are awesome

Pros: organized yard, semi-helpful staff, reasonably fresh cars, good variety, online app lets you see the vehicles that are in stock and when you sign up for an account you unlock multiple pictures of the cars so you can more or less see most of the vehicle so you can have a better idea of what parts the car has.cons: 3$ entry fee, good for one specific part, not good for full assemblies and components with lots of parts (theyll charge you for each one, adds up quick), wont sell airbags, mandatory paint marker on parts, and generally more expensive than a regular wrecker yard. mandatory toolbag checksif you dont want to do a little extra searching for your parts and dont mind paying more, id recommend lkq hsv. facility is reasonably nice.

Good personnel

My fav place for a date

Just coming to post up an honest review. Main reason for the post is that there was a woman there with an absolutely terrible attitude. I can only assume she is in charge cause someone would have already asked to speak to her superior. She was so rude to another employee before we even spoke so I knew she had a bad attitude. It was also early in the day (before noon) so I cant say maybe she was tired from dealing with stupid customers. The other employees I have dealt with in the past were nice though.The entree price of $3 is too high like others have said. $2 is fair or get a membership club and make it $1 for members. As far as parts pricing it is definitely high. They hit you with some tricky environment fees that really add to the price and are non refundable also. You are better off going somewhere else for average parts. I will say however, if you need something from a newer vehicle they are a good place to check. I have seen some cars as new as 2013 (year of this writing is 2017) that you dont see in a typical junkyard. I will also say that they have a good amount of wrecked cars so the chances of finding working driveline parts compared to your average junkyard with a bunch of old cars that are only there cause they quit working for whatever reason. Organization is fine, especially if you are familiar with some yards that just have cars throw everywhere and stacked and on the ground and to close to open doors and so on.

Need to update operating hours. hey have 8 am posted on the door and on Google. Did not open until 9 am

AVOID AT ALL COSTS. A $3 non-refundable entry fee is charged here. Imagine going grocery shopping at somewhere like Walmart, and being told Youre not allowed to shop here unless you pay us $3. Additionally, I purchased a wheel (that had a rather worn tire on it), and they advised me I could return my purchase if it didnt work. It turns out the wheel had a different bolt pattern, so we returned it, but they did not refund me about $10 of the original price I paid because only the wheel is refundable, not the tire, even though the tire was never used by me. There are not a lot of great parts here anyway. This was the only 17 wheel with a tire that still had any life on it left in the entire junkyard. I will never return, and strongly recommend not even trying this junkyard. Go to another. I would give 0 stars if I could.

7-25-19 BIG RIP OFF COMPANY!!!!.. Long story short. was told LKQ was fair and would buy my Durango with a blown engine at a good price. Called 4 times but no one answered over 3 days. Called A.S. Salvage, they quoted $360 - $380 ( $6 per 100 lbs ). but couldnt get a tow driver to deliver it there. Decided to have it brought to LKQ. met the driver, paid him, he dropped it and left. After an hour the lady helped me and asked if I had a quote already. No, because no one would answer the phone to quote me, besides my friend said they were fair. BIG LIE!! She typed a while on the computer then said ok. $240. 1/3 less than a scrap yard. the vehicle wasnt stripped, had 80% on the tires, 1 year old battery and all parts. She knew it has been delivered already and I was in a bad bargaining position, and she took full advantage of it. My mistake was not getting the quote in advance, and that is my responsibility. That being said, that doesnt mean RIP OFF comes on the heels of someone at the mercy of the merchant because we trusted them. OH WELL. LIVE AND LEARN

I read the reviews. So let me tell you about my trip there. The staff was very polite and helpful to me. The car I looked up was there and I had no problems finding it and pulling the parts I needed. And the price was well worth it for me also. I will go back there again as the need arises and the have the parts I need.

Very nice folks work there.

The LKQ pulling yard has always been decent for finding the necessary part to replace your broken one or the occasional retrofit part for your application. Recently the pickings have gotten rather slim, not a lot of inventory rotation and what is there is picked over. Absolutely no old muscle, never every car save 3 were mid 80s and newer.

Ok place should have most of what I need

Call and ask if they have parts... They have a vehicle that matches what you want. Ask if they have one that has a fender or a window motor... they dont know, go look for yourself. Ask if they have anyone there that can tell you if the vehicle is stripped out already... No, they just list the vehicles, even if it is stripped down. Why bother. A little customer help might make this a viable option but like it is, I have a better chance of finding what I need by calling yards that actually want customers.

Mustang

Never had a problem with LKQ. Best prices around, and if you have any questions on parts availability just check online! Im a regular customer, and am always treated with respect. 5 stars easy!

Great place to find used parts for your car...

Pretty good.

We walked in with a vehicle to sell them. It was 1030 on a Tuesday morning and not busy. We stated why we were there we were asked to wait. After waiting for about 25 minutes we were told a price but then told they wouldnt buy any vehicles today. So frustrating! We can never get our time back and we SAID why we were there... We took our car to carmax. We suggest you do the same.

Take your tools! Check online inventory to see if they have a vehicle match for yours and go take the parts you need off. The employees are helpful in showing you the area you go to. Check for new arrivals and go. Parts sometime go quick.

I would have to say a I had a pretty decent experience with this company, once you got past the girls that work in the front, the customer service from the girls that help when selling your car are great! I felt very welcome and other than having to wait a little longer than expected I would definitely refer a friend, family member, or co worker to give LKQ a call, and Im thankful that my friend referred me!-LS

The People have terrible attitudes. It now costs 3 dollars to get inside. Small yard with slow inventory turn over. I now just make the drive to Birmingham for a better selection and cheaper prices. If different people ran this yard in Huntsville it would have great potential.

Unexpectedly charged to enter the yard. Workers are not really helpful and appear to have little knowledge of cars. Part price was about 70% of new item so not really worth the effort and I left it at the counter. The online system is very helpful and I will hopefully get an email when any of my cars come into the yard!

Some people are confused about a pick a part lot, they are just there to let you in and check you out, not to be car experts. You pay 3 dollars to get in, this is to keep people from coming and stripping parts everyday. The ladies were very friendly. The prices are fair, I paid 3 dollars for a panel that costs 125 dollars to replace new and 1.50 for a cruise control module that costs 50. I guess the pricing gap depends on what you are trying to get. It is a haven for shade tree mechanics stripping cars for replacement parts, but that is any yard. It is well organized, primarily by make, and the rows are on the car at the end of each row. They do have wheelbarrows if you are getting a bigger part, and you can return all day. I did get approached by a guy who says he comes everyday and for a fee he would pull parts for you if you aren’t handy.

Nice folks. They were very fair in the price they gave me for my car. I am very pleased and highly recommend them.

Well organized yard and website helps you find the car you need. I wish they had the rows labeled. I had to look up a car to get my bearings straight and count it off. Waking up and down the aisles made me lose my place.They also dont allow jacks which made it difficult to remove an unwanted tire from the rim I needed. I had to eventually but the tire and return it.

Went to this place on 3/28/2019 the web site says they close at 6pm. I pulled in the parking lot at 435 and the doors were locked. Drove over an hpour to get to this place only to find out that they close just when ever they feel like they want to. No matter what is on the door or the internet. be sure and call before you go. They may not be open even if it is a week day.

Good prices

Great place to get parts. Great prices. And only 3 bucks to get all day pass cant beat it

Be prepared to be quoted one price over the phone then have them deduct several hundred from quote AFTER they have possession of your car for minor details explained in the quote. Rip off.

They had all the parts I needed and they were super helpful since it was my first visit but its not guaranteed they will have your part in stock they have the cars and they could possibly have the part you have to check yourself but it is well worth it I will definitely be going back

Great place,very helpful staff.

Good prices, nice organized place.

I had read the reviews and I was a litter weary of going into this place. However, despite the reviews it was a great experience. There were three ladies that work up front an a gentleman that works up there. I have seen in the previous comments where it in the same month it will say good customer service and bad customer service but yall are forgetting to tell what actually happened to cause the fuss to arise. I could tell they have the ability to get an attitude and defend themselves when time needed but in my defense hey look where they are located and the quality of people that come in there they have to have a backbone. They were a little stripped as the one lady spoke of however that was only the vehicles I needed there were plenty more other vehicles out there that hadnt been stripped. Yes I was a little annoyed that I had to pay $3 to get into the yard but once I realized what I was singing it wasnt that big of deal I mean heck what can you get for $3 now a days anyways. Overall great place I will be coming back! Good luck guys!

Called 1-800 # . Got a quote to sell my car ( described condition ). Hauled to LKQ and received a much lower quote. 1-800 person had not explained her quote represented maximum price, without any issues. It was very much like get you to LKQ and you will just take whatever. No help from manager at LKQ to resolve. Took car to another yard !

I would like to start bysaying that at the Huntsville Alabama locate they are very unprofessional with the exception of Richard.Initially, the one female there proceed to tell me that she didn’t like Huntsville. My thoughts were why are you still here then. Then she kept rambling on which I tuned out. I just wanted my part. Then they can’t tell me if the part is compatible with my vehicle because that computer looked like the first one Bill Gates use in his basement. So, I take a chance that it might work. I get to the checkout and asked if I could take it out to match it up. That’s when the nonsense started. I was told no by Brittany who I believe is auditioning for the worst manager of the year. So, I offer to be escorted to just see if it was compatible and the answer was still no. Then, she proceeded to tell about the no refund policy and all the charges if they had to separate the tire from the rim. Why would I pay for these services if I can’t verify if it’s what I need? Then you try to call customer service only to find that that don’t have a department that handles complaints. You have to go back to the store of which you are already dissatisfied with to file a complaint with plant manager. They just lost some customers today because I will notify all my friends on Facebook.

It was easy to get what I needed..$3 to get in and prices were very good.. The woman that checked us out was rude and made everyone wait for quite a while but other than that I had a good experience and would recommend them ..

Dont waste your time and money! They tell me yes we have a door for you but didnt bother to say oh its caved in. We paid $6 to walk through to find the door was no good. Really pissed me off considering I drove for an hour for nothing. They dont deserve 1 star. Employees also have bad attitudes. The lady asked the guy if he wanted his ticket from where he purchased a part. He obviously didnt hear her as he was walking out the door. She said very loudly you better not come back expecting an exchange because I will cuss you the f*** out.

Awesome,You go in pick out your own parts. self service!!! You must BRING YOUR OWN TOOLS!! No employees in the yard to take parts off for you. This is a cheap way to get parts!!!

Good deal when theres sales going on.

It was nice to find what I needed. Thank you for everything. Will always use them

Not the best junk yard I have been to. I had to pay $3.00 dollars to get in the yard to pull off the part I needed. Thats my first and last time going to LKQ Ill go where they dont charge me just to walk on to the yard.

Great place to get your own used parts! IT IS A JUNK YARD NOT A HAIR SALOON...... DONT COMPLAIN ABOUT IT BEING DIRTY!

Service is okay Parts here or very cheap the car are well organized with plenty of room between them to remove any parts you need the only downside about the place is you got to watch out for the mosquitoes and the wasps

Friendly atmosphere, helpful employees.... you do have to pull your own parts,*. but they can tell you where to find the vehicles you are looking for!

I went to this yard for the first time today. It was 1/2 price weekend so iIthought I would give it a low risk try. I found some of what I was looking for but it was difficult to find.The place is is disorganized, The rows are very narrow.They set cars down leaning on one side or on top of parts youre trying to remove, (gas tanks, trailer hitches, truck bumpers). They had 3 engine hoists and they were all broken in some form. One had only three wheels out of four, another had no hook on the chain fall. They were using a seat belt looped through the excess chain loop to lower and raise things.If someone doesnt get crushed by using this equipment it will be a miracle. OSHA should check these guys out. Yes government can do some things.Of the hoists that were available one guy was trying to load up and had to wait 15 minutes for the person in charge to come out and check him out after he had already paid. Meanwhile three other people were waiting to use the hoist. We just left because we wouldnt have been able to lift up the vehicle off of the part we wanted anyway without a hook. Too bad they hadnt set the thing down so we didnt need a lift in the first place.All I can is If I ran my business this way I wouldnt be in business very long. Im surprised they are still in business.They must know something.Other than that everything was just ducky. If you go be patient because you will learn to be or you will be very frustrated.I gave it 2 stars because I didnt hate it but I wouldnt go back unless I couldnt find what I need anywhere else.

I have always had a good experience here. Customer service has always been nice and helpful.

They charge a $3 admission fee just to go in and check to see if the part youre looking for is there. I could tell from their web site that at one point they had the part I needed. But theres no guarantee that its still there and Im not inclined to pay them to waste my time and walk away without the part I need.

I love the place and most of the employees... Great prices and I love the interchange thing that they have but to the ppl that dont KNOW what YOU need for YOUR car just dont go there cause they are a self service

They help a lot good place find ur parts

They were great, like they always are. Very helpful.

Some of the staff is rude but there is a few employees that are nice and helpful. Some parts are a fair price but some other parts are not. And some of the parts you may want are not on your web sites price list and a employee wanted to charge me the price of a dvd player for a monitor. Which i think is not fair since lkq is a chain of used parts auto salvage. An employee is not supposed to be able to make up a price for something off the top of thier head. Its not thier position to do that. Its corps. decision to set the prices for thier parts not make them up as they go.