They were very professional and made sure my service was done on time. They give a military discount which is very nice of them. The only issue I had was it wasn’t really a budget price for my service. A little expensive but still less then the Chevy dealer. I am happy with the product.
Took my car in to have them look at front end to see what was wrong with my car. Was told to have my whole front end needed replaced. Would cost me $3700 to fix (quoted on parts that arent on my car bushings). Took it to get second opinion, it was a freaking tire. Thats a hell of a difference. Not to mention, they claimed to have it aligned. Nothing was done. With my type of car it doesnt have cambers, but yet they adjusted what wasnt there. On top of that, (with second opinion) was told that the numbers they came up numbers that are impossible even if it was way out if alignment. Front end parts didnt need to be replaced either. The second place took a pry bar to the parts & showed me no play! Also, that everything was fine. They physically showed me and physically drive my car in front of me, shows how wrong budget brakes were, smh. So, my suggestion, if you dont want to get scammed. Go elsewhere!
My service technician, Drew, went above and beyond to help me. He replaced the brakes, drums & rotors on my 20 year old car. While doing so, and without asking him, he helped me find the best deal for their services, and put air in my tire that was low.
Exceptional Service!!! They truly honor their 100% customer satisfaction. Had front brakes done at a different shop prior to coming to Budget and work wasnt done properly. Came to Budget to get back brakes because I found out after the fact that they were cheaper. Budget replaced and fixed their mistake at no cost. I highly recommend Budget Brakes for any brake service needs!
Staff wasn’t professional took hours to get the 30 min inspection done and when I showed my $15 off coupon the guy just ignored it. Needless to say you’ve lost a customer and several family members being potential customers.
Great staff! This is the second vehicle that I have had work done on here. My truck was wandering all over the road so I took it in to budget brakes, they did a free alignment check and confirmed the camber and caster were off. The alignment was giving them issues but they took their time to get it perfect, the truck now drives like brand new!
I WANNA SAY THANK YOU DAVE AGAIN FOR TAKING CARE IF MY GEHICLE AND GIVING GREAT SERVICE!! MY BRAKE REPAIR WAS EXCELLENT AN HIGHLY EFFICIENT IM VERY THANKFUL
Was very good.Very friendly and very helpful new what they where doing.will be going back when I need them
I cant say enough good about Dave at Budget Brakes on Memorial Pkwy. I spent 3 hours in the other Huntsville location only to have to bring it to Dave to be fixed. All my previous work was covered under warranty and Dave got me in and out in an hour! He was professional and didnt try to sell me something I didnt need. He appeared to be working the front desk and working on cars all by himself. There may have been one other guy helping him, but I didnt see anyone. This man is on point! I highly recommend him!
Great service! I really liked how they showed me what needed to be replaced before they started to service my car.
Budget brakes and staff are pretty good doing a great job 😃
This location on the South Parkway is amazing. Honest, great pricing, and unbelievable service. They have earned the business of my entire family after one visit. Thats saying a lot because my Father is a retired mechanic.
I highly recommend the South Parkway location. Staff is very personable and friendly. They treat you fairly and actually accept coupons on your phone. University Drive location was Completely opposite in service as the South Parkway location. If South Parkway is a further drive for you, their value of service and customer service are well worth the extra miles. Dave Watley is a very friendly and reasonable store manager. Go to this location.
The guy was very nice and helpful with my vehicle. His main purpose was to keep me safe and not money ! Very much appreciated
They performed a free inspection.The results were certainly accurate and the service manager quoted a fair price. I have always had a good experience here.
Highly recommend. I needed new brake pads and figured I would take my car here simply because of the name. When I walked in they had been having issues all morning with the internet going in and out and a couple other issues followed, not to mention they were short handed AND Daves leg was in a boot due to an injury. That didnt stop them from getting things done. Great customer service. Dave Watley is the definition of integrity.
Great place to do BUSINESS
Excellent service, fast and they even took my coupon when the budget brakes wouldnt take it.....they were very nice and I found out that my neighbor gets all his cars done there also
They squeezed us in on short notice, got the brakes done in a few hours. Id use em again.
I recently got four-wheel alignment done at Budget-Brakes. They did an excellent job with minimal waiting time. The technician was professional, courteous and efficient. Their price is unbeatable!
Went to BUDGET BRAKES 1ST. Says brakes $89.99But just to replace 2 front ceramic pad was going to be $135.00I paid 35.00 for them at Auto Zone and did it myself. Then he wanted to charge me$39. 99 for the inspection.Budget inspects for free and the quote was reasonable
The manager took the time to show me exactly what was wrong. Quick service and a good price. Will take my car there from now on.
These guys are honest and thorough. No bait and switch, just honest hard working folks. I trust them to do the right thing!
Budget Brakes South Parkway I go in to get brake pads $122 end up telling me different stuff wrong with my truck and they want to charge me $1, 3 00 to get my brakes replace caliper replace wheel bearing just a front replace rotors was not bad first they told me I needed wheel bearing I told not have money right now so they went to put the brake pads on and bust the driver side caliper and then they want to charge me for it they dont get but one star for putting my pad on there sorry and I never take my cars back they two more other customers in there that was complaining also
They fixed everything perfectly, on time, and with a smile. Not to mention, they quoted us a price that was $600 - yes, $600!! - cheaper than the Firestone Ive been going to for years. Even on a busy day, they got us in and out within an hour, and a squealing noise thats been going on when braking in reverse for YEARS (which I had told Firestone about after they replaced those brakes the first time and which they waved off) has disappeared. Budget Brakes KNOWS their stuff, and it is awesome to see a specialty also be a passion. We will tell all our friends, and return again and again.
Had my brakes and rotors replaced on 27APR2020. Not only was the price right but the turnaround time was amazing and the customer service was out of this world. Support your local businesses and give these guys a call for anything brake related. 10/10 definitely recommend.
They were great, give me a good price and was done when they said they would be
Excellent sevice...
Dave and his team provided prompt, professional service, once again. I found other brake and mechanic work when Dave had left for Deep South Express. However, upon his return to Budget Brakes, he brought back four more vehicles to the fleet of potential service. Thanks, Dave!
Great honest service by a qualified team! Highly recommend
Just ask for Dave... He will take care of you. 5.5 stars.
I am sure there is no perfect place for auto repairs but I went and got several quotes for front brakes and rotors on my 2005 Ford Freestyle. Budget Brakes used the same parts from the same parts house as 3 of them for about half the cost, I waited until I had 5000 miles on them before I wrote this review and as far as I am concerned THIS is the place to get brakes. They may have been a bit slow, the waiting area was nothing to brag about BUT I GOT THE BEST DEAL of anyplace I checked and I got quotes from 7 places.
They were honest, reasonable, kind, and very professional.
They do great work. Fixed my girlfriends car very quickly. Its been running great. Also the manager Jeremy is very nice. He had a lot of knowledge and took time to explain things to me about my car and what all of my options are. Him and his team have been working hard to get me back on the road. Without having to cost me an arm and a leg! Thank you for everything Jeremy!
Car was leaking brake fluid. Guy in charge of fixing my vehicle took nearly 10 days to get it fixed. Had to buy new master cylinder, as well as other new parts for the vehicle. Just over a year after its been fixed, come to find out that the master cylinder has been leaking for some time now. Bad business. Will not be using them again.
This place is slow and over charges you. The 89.99 price we went in expecting is now 160 plus for the same two brakes. Plus the 2 hour wait we were expecting is now at 4 hours and we still are waiting. I understand minor overages in wait time and cost but more than double, really? Friendly people but Budget, not really.
This place is a complete rip off Budget where they charged me 369 dollars just to replace my front breaks and told me over 800 dollars to replace my back breaks they should changed their name from budget breaks to rip off breaks
Terrible experience! Had to go back 5 times in 3 days for them to find a piece of debris in a brake pad. But they managed to find a new expensive problem each time. $1400 for a piece of debris in a brake pad, what a rip off! They did return $200 for the totally unnecessary wheel bearing, does NOT make up for the stress, expense, or time involved. The reputation of mechanics taking advantage of women is alive and well in Huntsville, AL, what a shame.
This place was amazing. Anthony the Service manager and his team saved my life. Great job you will forever have a loyal customer out of me
Best brake place in Huntsville. They are polite and stand behind their work, and are very well priced. I would recommend them to any of my family and friends! Thank you so much !
They did a detailed inspection of my vehicle said how much I have left on my breaks and was very honest definitely going to come back to get my breaks done at this place. Awesome customer service I highly recommend this place for breaks service even with the other customers before me they are thorough with their inspection and work ...
Great service and great pricing. Richard went above and beyond to make sure my truck was serviced properly. I would recommend these guys to anyone.
Absolutely the best service for the best price, guaranteed. These guys will get my business from now on, Im thrilled that they are so diverse in their hiring as well.A++
Made an appointment online. Got me right in and showed me what I needed. 45 minutes later I was on the road.
Staff has always been respectful and courteous, but I will not go back.I had front brakes done a year and a half ago. It was costly, but I figured that with lifetime replacement, it would be worth it. Some time later I tried to rotate my tires. Two studs on the R front were cross threaded and broke off. BB was the last shop that had touched the wheels. I had to drive the car back to BB on two studs. They were willing to replace the two broken studs at no cost, but I insisted that since the other two studs had carried the full load for months, they may be compromised and should be replaced as well. They argued, but finally agreed. Then they told me that their supplier only had two studs available right away, and if I wanted all four replaced, I would have to wait until later in the day! It was inconvenient for me, and an unlikely story, but I had no choice. I had someone pick me up, and they got all four replaced.Less than a year after BB installed the new front rotors, they warped. Took it back to BB, and they buffed the rotors, which didnt do a thing. So I took it back again, they turned the rotors, and charged me $59. That fixed the problem for about 3 days, then the warp returned. Found out later that warped rotors should never be turned. Even if the warp can be cut out, they will warp again. Apparently BB installed cheap rotors (and charged me 3x the retail price).Today I replaced the rotors myself. One stud on the R front wheel was cross threaded (again, BB was the last to touch the wheels) and broke off. That was the proverbial stud that broke the camels back.
Everything was explained to me in detail every step of the way. The manager was wonderful; very courteous. My brakes were completed in a timely manner and I was very impressed. I would definitely recommend them to anybody looking for a quality job at a reasonable price.
They performed the maintenance honestly and explained everything I didnt quite understand. Well trained and polite employees.
They really did an awesome job. They made me feel like family. As soon as they saw what was wrong with my brakes, they came and go me and showed me what was wrong. Knowing that most women dont know much about their cars or trucks, but I did and was really impressed how they treated me with the greatest respect. They were great bunch of guys and I will definitely be back to get my back brakes done and anything thing else needed on my truck. No problems what so ever with my brakes or rotation of my tires when I left. I will continue to do business with them and totally recommend them to family and friends.Thanks a lot guys,Cathy
Honest people. Asked for an alignment, they did a free check and said it was fine, with no charge. The will get my business in the future.
Very professional staff that explained everything to me and fixed my alignment on my van just right. Would recommend to anyone needing this service who doesnt want to overpay but wants quality work.
Very honest. Told me exactly what was wrong and fixed it for a good price. Great staff. You can not make everyone happy, but they treated me with respect. I would recommend them to anyone.
I needed brakes but they found I needed a bit more work than that and called me down to show me. The work was done well and for a fair price. Id go back if/when needed.
Do not waste your time with this place. They do a bad job. Save your money go somewhere else.
Installed new rear brakes didn’t put in clips makes racket all the time but they won’t fix it
Would never recommend. They overprice and scam people out of thier money.My truck was worse after I brought it in. They replaced the upper control arms and balljoint for a total of 963$ We basically paid for two control arm kits. and 500$ in labor.. The problem was a bad sway bar link that can be fixed for 50$. Ive recenty seen a commercial advertising them to replace your suspension when its just a sway bar link. They probably take out the end links when you go in and then milk you for money. SO SAD
Great service
My son was new in town and had some major problems with his car. The GMC dealer had overcharged him and made a mess of several repairs. Jeremy, the manager, helped us sort out each and every problem and took a lot of time with my son to make a list of those things that needed to be repaired and those things that were not urgent. He charged a fraction of what the dealership had charged. In a nut shell, I felt like I was dealing with someone who was honest. He also spent a lot of time on the phone with me discussing repairs and helping us make decisions about the car. We will be using Jeremy in the future for sure- I would definitely recommend Budget Brakes- We had a very positive experience.
Excellent experience, fast and affordable! They took the time to talk me through other work that would need to be done eventually and what it would cost, but no pressure to get it done sooner than was necessary.
Great experience.very professional
Man Even though it cost me alot of money they did a great job!!They make you feel comfortable and explain everything to you with a great attitude.Darwin handled my situation and he had the best attitude and I will always go back.They handled my car years ago and to me this is the way people should do business!Thanks Darwin and Budget brakes!!
Do not go here. All I needed was an alignment and my front brakes replaced. Instead they broke my brake caliper screw and installed top of the line brakes on the back. And now after Ive left out of nowhere my front right bearing is going out. And I havent had a problem with it until AFTER they touched my car. Save yourself the money go somewhere else. Because now after theyve touched my car I apparently need like $3000 worth of replacements when all I needed was a $80 alignment and a $60 pair of brakes wound up spending $200 for that...
I took in my Lincoln. And I got cheap rotors spent about $700 OR $800. To get brake pads and rotors. All the way around on the car. It had a squeaking noise they said that will go away. Its about 4 months later still got them squeaking. Basically I will not go back. sucks take your own parts I guess..
I totally recommend these guys. Staff is great and service is top notch.
They do great work. AND HAVE VERY GOOD PATIENCE WITH THE PUBLIC.Customer service is OUTSTANDING...
Great job fixing my breaks at a reasonable price.
Very nice people, I am happy with the price and how fast they finished my car.
Good place
Friendly staff, and reasonably priced service.
Took my car in to bb on S. Pkwy and boy did they try to rip me off. Almost had me convinced that my car needed close to a 1,000 in repairs, told them I didnt have that so they said some other repairs could wait but the ones that needed to be done in order for the vehicle to remain safe was a total of $488. I got a second opinion and couldnt believe how much less it was. I didnt need half of what they suggested and ended only spending around $100 for pads.
Very expensive. I paid 865 dollars, all I wanted was a simple brake change.
Budget is just a naming gimmick. Dont be fooled into thinking that theyre cheap.
They diagnosed the problem right away, told me the cost and about how long it would take to fix it.I consider them very knowledgeable and friendly.
Great place to repair your brakes
Bought lifetime, went to get pads and said would not cover unless I let them turn or replace rotors. Told them Ill bring new rotors with me, thats no good either. The ole BAIT AND SWITCH. AVOID AT ALL COST
Some prices are higher than other shops
Very expensive!!!
They were really awesome
Such a great business!!
Sucked