user
CPR Cell Phone Repair Huntsville
7914 Memorial Pkwy SW Suite B4, Huntsville, AL 35802, United States
Appearance
CPR Cell Phone Repair Huntsville
Comments
Ri
Review №1

Friendly and knowledgeable staff. My job was well done. Hope I never have to come back (at least for a phone screen replacement) but if I ever need that service again, CPR will be my first stop.

Et
Review №2

I bought a screen protector for my new phone, and Zach installed it perfectly. They were very professional and made the whole experience great. I would definitely come again.

Ho
Review №3

I talked to Chris and he said my phone screen would be repaired in 2 or 3 hours and it took them only an hour to repair. They even went through a pre-repair checklist and a post-repair checklist to make sure everything was working properly before I paid. The folks at CPR are first class and I would highly recommend them to anyone that needs their cell phone repaired.

Ma
Review №4

Remember when customer service was a foundation of a business? Thats what you get with this location. Professional, fast, courteous and competitive pricing places Chris and his crew on top. I highly recommend this repair shop for your electronic needs. They exceed their promises and understand your time is valuable.

Ma
Review №5

So glad I came here! They fixed 2 ps4 consoles for me. One was no charge and the other was under $30. Plus, they had them both fixed in just a couple of hours. Great service, great price...they have earned my return business without a doubt.

Ch
Review №6

Super easy to work with. They immediately knew how to fix my problem and got me taken care of quickly. They are also super nice folks who make an effort to get to know their customers and make sure they are satisfied. I will go back to them for any electronics I need repaired.

Mr
Review №7

If you are having issues with your smart phone, look no further! Zach is very skilled and knowledgeable. They are friendly and professional.

Jo
Review №8

The staff is incredibly professional, courteous, and knowledgeable in regards to replacing the cracked screen on my iPad. I hope I dont have to come back for a cracked screen, but if I do, these folks will be the place to go.

Aa
Review №9

Very informative about screen repair and details of the process. Very courteous and professional.

Je
Review №10

Very Fast Service and my phone looks like new again.

Ma
Review №11

I spent about 4 hours on the phone with both Verizon and Apple trying to figure out what was wrong with my IPhone 11 and finally they said I need to take it to a repair shop. I tried to book an appointment with the local apple store which was a nightmare. Finally I searched google and found CPR. I dropped the phone off and within an hour they called and said the phone was fixed!! They didn’t try to charge for parts I didn’t need, they said they were able to fix during the diagnostic, and only charged $20!! I didn’t know there were still honest people out in the business world anymore!! I will always go to them first in the future.

Ke
Review №12

I wish I had come here sooner to purchase a cell phone instead of looking for one on the market place. Both employees were nice, friendly and professional. I was in and out in no time and bought a cell phone at a great price. Their prices are more affordable than any other cell phone repair shop Ive been to. I would recommend this business to anyone and Im definitely going back if I need another cell phone- Thanks guys.

Y.
Review №13

They were able to replace the screen on my LG G8 quickly, while many places in the area wont work on these phones at all. The staff was also super friendly.

Ca
Review №14

Great ppl very friendly. I went back today and picked up my Razor phone they repaired.. Again Great Service and Very Friendly Ppl. They got my Business!! Thank yall!!!

Ti
Review №15

Im so glad I found CPR. They fixed my phone in close to an hour. The other places were 3-5 hours. Its like having a brand new phone. They were courteous. Quick to let me know status of parts when they came in. I will not go anywhere elsa!!!

Al
Review №16

Absolutely love this place. I was fretting over dropping my new phone, thinking I would have to spend hundreds of $ to fix it. Turns out it was just my screen protector that needed replacing. They were so informative and so polite. I highly recommend this business.

4g
Review №17

Very friendly, saved me the cost of a repair when I thought my phone needed one! Will be returning when my phone eventually does need repair.

Ka
Review №18

These guys are absolutely fantastic! They fixed my cracked computer screen for less than half of what Best Buy said, Their customer service is unmatched, Their customer service is unmatched And I felt like they genuinely cared for me and my issue! So grateful I took my laptop here and you should too!

Ka
Review №19

Stefanni (hope I spelled it correctly) was awesome. She is very friendly, helpful, polite and professional. Service was quick and done correctly.

Ch
Review №20

Could not hear through phones speaker; had to use the the external speaker to hear phone calls. CPR replaced internal speaker. But had to order part. They called next day about 230 to say part had come in. I dropped off phone and they called me about 6 thatday to say it was ready. They thoroughly checked phone for proper function while I was there; all worked fine. Very professional!

Ho
Review №21

Great service! Would use again :)

Co
Review №22

This morning, my phone display went completely white. I couldnt fix it, so I brought it to this store to see what could be done. I was immediately greeted with a smile and a good attitude by Chris. After explaining my situation, he took the time to patiently walk me through a few different options for repair and replacement, and gave me the pros and cons of each of them. I returned later to transfer my data to a new phone, and they not only helped me set up the new phone, but the extremely professional and talented tech named Stefini spent a full FIVE hours getting all my data transferred to the new device. Both of these employees made sure I had access to a place to sit, guest wifi so I could work during the wait, and even offered water. They were both extremely friendly and professional, and made excellent conversation as well. At the end of the transfer, they tested my device and wouldnt accept payment until it was fully functional. I have scarcely seen such dedicated team members at any organization. This store and its employees display the highest standards of excellence, professionalism, and service. I could not have asked for a better experience, and I look forward to doing business with them in the future.

Ch
Review №23

I went in to get my screen repaired for an old iPad Pro. They gave me a better price than the apple store, but it still wasn’t worth it to me due to the age of the device. I wound up going back a few days later and purchased a 2 in 1 laptop at an amazing price. It’s killer! They are honest, personable, and helpful. I will definitely be returning in the future for all of my electronic needs. You won’t find better deals or friendlier, more honest service. No pushy salespeople; just friendly, helpful staff. They know their stuff!

Bl
Review №24

I had a problem with my laptop recently that the guys at CPR quickly diagnosed and repaired at a very fair price after I had found no luck at other places in town. Friendly and thorough customer service as well! Highly recommended!

Bo
Review №25

Stefini and the boss(forgot name)were awesomeAnswered all my questions and helped me find an app to expand my storage.I highly reccomend them for all things electronic (phones,tablet, laptop etc (for repair or replace!

C.
Review №26

Ive been using my phone with a cracked screen for a while, and I finally decided to try and get it fixed. Their site didnt actually have my exact phone (Moto G Power) listed, but I was able to call them and they ordered in aThe appropriate part. When I brought my phone, they finished the whole process in less than 3 hours, only reason I couldnt pick it up that day was because they finished right before closing and missed the notification. Came over the next day, and they handed over my phone with a shiny new screen. I think the new one is brighter to. 5/5 would recommend.

Jo
Review №27

Great job repairing my phone ! Will recommend and do business with them in the future!

Je
Review №28

I had the pleasure of meeting Chris at CPR Cell Phone Repair in Huntsville. He was very professional and incredibly kind. They were able to fix my childs iPad within hours. Their service is wonderful! Their people skills are even better! What a breath of fresh air to receive excellent customer service. I highly recommend CPR!

Ra
Review №29

We had an iPad 6th generation that was dropped on to a concrete patio. It damaged the screen and the corners.After taking it to two other stores that advertised repair of Apple products like this, we were about to give up and live with the cracks for as long as the iPad functioned.After looking online and doing a search one more time, we came across CPR. The advertised they did this type of repair work.After calling the store and finding their location, we drove to the Village Center off of South Parkway. We were greeted by Chris who said they do these repairs but he needed to look at the product. He did so, asked questions about how it functioned in different ways, and declared they could fix the iPad. There were several caveats about what could go wrong with the repair. We decided to go for it and left the iPad there.It was ready in about 5 hours. Having now used it for a day after picking it up, it works as well as it ever did. It has a new screen so the cracks are gone. It is also about to get a new case to prevent similar accidents from occurring in the future.The company employees we met were friendly, knowledgeable, and did very good work. This is the first place we will check on in the future for repairs of this nature for our electronics.

Do
Review №30

I purchased a new laptop computer today. the CPR folks were veryhelpful and courteous in getting me to a place to make a good decision about what I actually wanted and needed. My experience was excellent, prompt, and reasonably priced!

Jo
Review №31

This place is fantastic! It has a Mom and Pop store “Welcome” feeling. I give CPR 5 star customer service, quality diagnostics, knowledgeable technicians, and willingness to explain to customers what is/is not working properly. I appreciate the conservative approach and taking the time to diagnose problems instead of just slinging new parts and racking up a repair bill! You are crazy if you take your Apple or Android device anywhere else but CPR first!

Be
Review №32

Cant say enough wonderful things about this place! Extremely good communicators, professional, and expedient. Everything was done exactly as promised exactly when promised.

Am
Review №33

Chris was absolutely wonderful. I responded to an ad on Facebook Marketplace for an iPhone 7, and Chris was extremely helpful and provided fantastic customer service. Since I was so satisfied with my purchase for a refurbished phone for my daughter, I also replaced the cracked back glass on my iPhone 8 Plus. The silver back glass was on back order, and they were very polite in offering a rose gold replacement. They did a fantastic and quick job at the replacement of the glass as well. Great experience and highly recommend this business for your electronic repair.

Be
Review №34

Went in because my grandsons Xbox One didnt work. A Game Stop worker, outside of HSV, stated that because the light on the power brick remained orange it worked and we would have to get the console repaired or get a new one. I didnt agree with him but I scheduled an appointment with CPR thinking it would cost me a bit to fix it. However, Chris and Kendall are the friendliest and most professional people Ive met in a customer service business in a long time. I didnt feel I was being talked down to and they helped me understand the problem. Chris did not want to take it in the back for service because he thought they could diagnosis it immediately. Thank goodness it was just the power brick. Chris even called his wife to get me the name of the Game Stop manager in Jones Valley who might help find a power brick. Because of this experience, Im taking my laptop over for repair. I felt very comfortable having a conversation with them. Please give them an opportunity to help you and I know youll feel the same way. Thanks Chris and Kendall. My grandson is extremely happy. BTW, they also have a pretty good slide show you can watch while you wait. 😂

Jo
Review №35

Less than 2 hours and my phone screen was repaired. Very professional and lowest price I could find in Huntsville to replace my iPhone 11 screen.

Ti
Review №36

They were amazing ! Chris is so sweet and didn’t let me leave until all my questions were answered.

Be
Review №37

Zack and Stefani were both very helpful and explained everything to me very clearly! Awesome service!!

Qu
Review №38

Chris and Steffani are amazing. In all the places my husband and I went looking for phones they are the only ones that had Outstanding Customer Service.

Ri
Review №39

They were able to get my iPad repaired right away and would have been same day except for my schedule.A whole lot better than other places I called who had the price twice as high and also would have had to ship it off for a week or two.They were very quick and it looks great! iPad meeting concrete is never good but these guys made it look great again!

Je
Review №40

The staff was very helpful and friendly. They got the replacement screen for my phone the next day. They had my phone repaired and back to me the next day. Had no issues with my phone after getting it back.

La
Review №41

Clint does fine haircut, clean shop and you can watch all the traffic going through Arab as your in his chair.

Ma
Review №42

Zach and Chris did such an incredible job fixing my wife’s phone! My wife cracked her phone in the morning, I called when they opened. Took her phone over around lunch and they had her phone ready by 4 that day! It was an affordable repair and the service was great. Would recommend them to anyone!

Ta
Review №43

The staff at CPR were very helpful and polite which resulted in a pleasant experience for me as a customer.

An
Review №44

My experience here was wonderful! My iPhone needed a new battery and Chris was able to help me with everything I needed in a quick and professional manner. The whole process was well explained and Chris was super nice and very helpful! I would definitely recommend going there.

Fr
Review №45

I roll in about an hour before they close with a broken screen, touch screen not working at all. My phone (Galaxy s10+) is fixed by 7 and I was given 10% off a new screen protector AND he put it on my screen for me, soooooo much better than I could have done myself. Very friendly service, very transparent about the process of fixing your device. Like,15/10 for customer service. Theres a reason they have an A+ rating with and are accredited by the Better Business Bureau.

As
Review №46

If I ever have to get a screen repaired again, it will be with this company. I have had terrible experiences other places where they ruined my phone, had hidden fees or just flat out were rude and unprofessional. I can’t say enough positive things about CPR. Thank you!

Ch
Review №47

Great service would recommend them to all my family and friends they listened to everything I told them about what was wrong with my iPad I thought it was my battery it wasn’t it was just the cord they charged it for free and sold me a new cord and didn’t try to sell anything I didn’t need

F.
Review №48

Chris was the best and very helpful, Zach was a big help and they are very very respectful. With alot going on in the world today they show that there are alot of great people still in the world!!! They can have my money anytime they are polite and well managed!!! Also the timing and things are so on point the really get you in and out unlike other places...

Jo
Review №49

Great, easy experience.

Cr
Review №50

These guys made everything right.Great to work with!

Ni
Review №51

Zachary is amazing! He definitely listened and took care of every question and concern I had! He is amazing and deserves a raise!

La
Review №52

My daughters computer stopped working so I went straight to CPR because this was a local company.They figured out what the problem was almost immediately. The team members (Chris) were always professional and courteous when I called.The post office lost my part so it took longer than usual but thats not their fault.When I received my computer back it looked brand new and it worked!! Thank you Jeff

Da
Review №53

I cant say enough good things about Lenny, Chris, and Zac at CPR Huntsville. Very courteous and friendly and gave honest assessments of my iPhone 11 and Dell laptop. I feel that I can trust this team with all my future repairs and highly recommend them.

Te
Review №54

Did not charge for diagnosis when they couldnt repair my phone. Professional people.

Ma
Review №55

Extremely friendly staff.Above and beyond customer service.Fair pricing.I went in with a busted phone. The phone still worked, but the damage was going to cost the same price as a new phone. After going around to several cellphone repair shops, I found CPR. We were greeted with a friendly smile from the technician at the counter. She assessed the phone damage and quickly started looking up the information for repairs. We opted not to repair the phone, but purchase a refurbished phone from CPR. I was highly impressed that they had a wide variety of phones in their database to pick from. I specified which one I wanted and the technician was able to find it. I even received a decent trade-in credit for my current phone. When I came back two days later to get my replacement phone, the technicians greeted us at the door and opened the door for us. They let me inspect the new phone and then started in with transferring my contacts and apps from my old phone to the new one.I highly recommend CPR!!

Ma
Review №56

Quick service and great quality

Ci
Review №57

Quick quality work and reasonable price.

Mi
Review №58

I received the best service from Stefini W. She was so helpful with my phone, she is also very, very knowledgeable in her expertise. Thank you Stefini, and CPR🏥

St
Review №59

Took a tablet that hasnt been working in a few years. They fixed it up for less than what other places were charging and they were professional and very nice and informative

Ca
Review №60

Efficient, professional, friendly, helpful. Explained everything in simple to understand terms.

Mi
Review №61

Amazing service!! Got the iPad fixed right away in a moment of need. Super nice and helpful!

Ca
Review №62

Friendly and provided quick turnaround

di
Review №63

The staff was very helpful and they were very resourceful in finding the needed part to fix my sons phone. They were also able to repair and return my phone to me quicker then they anticipated. Everyone I spoke to was super friendly and knowledgeable. The prices was super reasonable and fair. Ive already been recommending them to everyone I know.

Li
Review №64

Staff was very helpful and courteous. The service they provide id very valuable. I highly recommend them.

Sh
Review №65

The guy I spoke with was super friendly and informative to the questions I asked. They were fast with my repair, recommended I give them 2hrs for repairs but had my phone done in 45-50min. I recommend this place to all my friends needing help or repairs with their phones

Ch
Review №66

Highly recommended. They took care of me and gave no hassle. They seem to adhere to their checkin and checkout process to ensure the device is working.

Am
Review №67

Very easy to work with and professional experience. I did have phone insurance but I believe the treatment would be the same, insurance or not.

To
Review №68

Fast and friendly staff

Ke
Review №69

My iPhone X was put through the ringer and I finally cracked the screen. the next day I dropped and again and had a big neon green line through the middle. I stopped by CPR and in 5 minutes had a quote to fix my phone and an estimated time to fix. Zachary was very helpful and the next day they were able to repair my phone and it is as good as new. Thank you CPR!

M.
Review №70

Fixed my nintendo switch sd card reader so fast i barely had time to drive home. Zach was awesome and got me the best rate as well!

Ca
Review №71

My cousin and I visited this CPR to fix his IPhone XR as it had stopped working and was not turning on at all. We had visited a CPR in Florida a week prior and they decided that the phone had some corrosion and we assumed it was from getting wet, but it was not flooded, it was just a little bit of water and it was fixed promptly that afternoon. Yesterday he tried turning his phone on and it wouldn’t turn on. So we went to this CPR hoping for the same great service that we had received in Florida. However, we came in and asked about it but the worker said he cannot touch it or anything if it had been water damaged. That contradicted what your website read and we were just thoroughly disappointed in what we were expecting to be done. Thank you.

Ra
Review №72

They did what they promised. When they promised (same day). For the price promised.

Ni
Review №73

Staff was professional and took great care when handling my device. Will definitely return for future service if needed.

Je
Review №74

I had a great experience with Chris! Fantastic customer service, follow through, and overall quality of work! I will be back!

Jo
Review №75

Cleaned and fixed my phones issues free of charge, saving me $60 in the process. Great attitude, professional and quick. Ill be back.

Ia
Review №76

Wonderful repair on my Nintendo Switch. The representative was one of the nicest people ever and she did a wonderful job. My Switch looks as good as new.

Ed
Review №77

Seemed knowledgeable and gave honest advice on my phone repair

Ed
Review №78

Im so very pleased with bringing my device here to have my screen replaced. Ill spread the word about you guys!! TUSM Zach and Jeff!!

As
Review №79

Zachary was very helpful with fixing my son’s iPhone XR after it flipped off my car and was run over twice by a car and then a truck. They were able to get it back to working in a small amount of time. The price was also extremely affordable. Thanks Zach!

Jo
Review №80

A little pricy but not really for what they do. Good work guys thanks.

Dr
Review №81

Very nice people. Great customer service. Provided a thorough analysis and adaptive solution to my problem. Highly recommend.

Me
Review №82

Broke my iPad screen as well as display called them up and in 2-3 days it was as good as new! No hassle and easily the best customer service in town! If your looking for a fix or a new iOS, cell phone computer - go see CPR they have what your looking for and all your electronic needs !Thank you!!

Ne
Review №83

Absolutely outstanding service.. alot of businesses need to take notes.. VERY PROFESSIONAL and answered all concerns. They replaced the screen and port on my wifes iPhone. We had a phone repair at a different place a couple years ago that ended up costing me double and they couldnt fix it. So I was a little hesitant.. NOT HERE. So happy we called CPR.. rest assured if they cant fix it they wont charge you..

Sp
Review №84

Helpful, friendly folks. Good problem analysis on my LG/Android. Good attention to detail. Nice store. Problem solved. Support this S. Huntsville business.

Fr
Review №85

Outstanding Customer Service and they did a great job on my phone. I would highly recommend them.

Jo
Review №86

Way too expensive

Ti
Review №87

Great location, staff is very friendly and helpful. They did an excellent job replacing my screen for my Samsung Android edge phone.They encouraged a screen saver with a warranty. I will continue to use them for my phone and computer needs. Great job!!

Je
Review №88

Quick, professional & very kind employees!

Du
Review №89

This place was great it took less than 4 hours to fix my s10+. The staff was goal oriented and had great customer service.

Sc
Review №90

Quick repair and kept me up to date through the whole process. It was much less than anticipated.

Lu
Review №91

Awesome service and very professional staff.

Ro
Review №92

Quick and easy. Techs were knowledgeable and friendly!

Gi
Review №93

Outstanding repair shop..quick, efficient and price was reasonable. Had my grandsons Switch repaired.

Sc
Review №94

Took care of my phone in the timely fashion with great service thank you

Mi
Review №95

Nice and helpful staff. Will use a again.

Ro
Review №96

They never have called to setup and get my phone fixed

Jo
Review №97

Rapid, professional, friendly

Ro
Review №98

Great service fast and friendly!

Ly
Review №99

Very prompt, professional & GREAT SERVICE

Br
Review №100

Great customer service

Information
27 Photos
100 Comments
4.8 Rating
  • Address:7914 Memorial Pkwy SW Suite B4, Huntsville, AL 35802, United States
  • Site:https://cellphonerepair.com/huntsville-al/
  • Phone:+1 256-403-9071
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations