Locked out again due to garage door opener not working(as well as keypad on door), had to run for the front door in the rain. Happens continuously, old garage door remote worked for 30 years and now my husband was told by Jeff they can’t do anything about it, it’s RF interference. How does a 30 old door remote work fine and the brand new one doesn’t. Wouldn’t even come check it out. This kind of shady Customer Service Has to be reported to the Better Business Bureau.

The company installed a new garage door for me this morning. Installation was completed in about 2 hours, it looks great and works great. But I have 2 issues. First, the installer didn’t clean up after himself. There were screws and metal pieces, plastic wrap and plastic ties all over my garage floor. I had to clean that upAnd second issue, the installer was very vocal about his political views and didn’t hesitate to tell me. I’ve never had this happen with someone doing work at my home. Wasn’t too comfortable with it, but listened because I didn’t want my door installed wrong. If you can put up with those 2 issues use them.

I have done countless repairs in my own house, including my garage door springs. If you have ever done your own garage door springs you know its hard work and scary. I hired Action to replace my broken springs not only did the technician replace the springs but lubricated and adjusted the door perfectly. My 17 your old original unit never sounded or worked better !!! In addition we set up the appointment 2 days out. The technician called the next day and asked if he could do it a day early. During a pandemic!!! If you need any garage door work done or any other services they provide, spend the money with Action!!!! Im just a very satisfied customer, I dont know anyone that works there or was a paid for an endorsement.

Got my garage door replaced and they did a fantastic job from start to finish! Jeff and Mike were very easy to work with. Mike is an EXPERT at his trade and could do this stuff with his eyes closed! Nice to know a company that can be counted on!

My new garage door opener and key pad works less times than it works. Asked to get it checked, told nothing can be done!! They installed it and new door.

I had a wonderful experience with Action Garage Doors. Jeff and his staff replaced my old garage door opener with a shiny new one. The work was quick, the product and service affordable, and the price was less than I had budgeted. Please, dont try to install a new opener yourself, just call Action! Im glad I did!

Had an issue with my garage door-called Jeff and he had a technician out here very quickly and door was fixed the same day. Jeff and his technicians were very polite and professional. Cost was great!! Will continue to contact them for all of our garage door issues. Have referred Jeff and his business to others.

My garage door opener wasn’t working on a new home I purchased in Jax Beach. The guys at Action came out and diagnosed the problem and fixed it for next to nothing. I thought I was going to have to install a new opener which I wasn’t excited about but the fix was super cheap and done in about 30 mins.They could have totally tried to sell me a new unit and I wouldn’t have know the difference. They were extremely honest and trustworthy. I highly recommend!

Jeff at Action Garage Door is awesome! I dont even live in Jacksonville anymore but called him to see if he knew of any reputable companies where I live now. He didnt have to, but he found a local company for me to use here and they did a great job. I would highly recommend Action Garage Door Services!

Called and explained that my garage door was not working and asked for someone to come out and take a look. Owner, JEFF, agreed this was possible and was even willing to send someone same day. NO MENTION OF PRICE. Tech showed up several hours later. I explained situation and he immediately pointed out that the mech was jammed into a bolt. He loosened the bolt and got the door working. This took all of 3 minutes. In conversation, I mentioned that our light bulbs have never worked. He examined the socket and replaced with one not corroded. This took another 5 min. I inquired about whether or not I needed anything else and he mentioned he was going to lube springs. It was at this time I INQUIRED about the bill. He plainly started there would be a minimum $49 just to come out and $89 minimum for any work. Since the tech did not decide payment, I called and spoke with JEFF, who refused to admit it was BAD PRACTICE to not mention anything about price over the phone or before the tech was sent. HAD THE TECH JUST PULLED INTO MY DRIVE WAY, THEY WOULD TRY TO GET $49 FROM ME.BEING UP FRONT AND HONEST SHOULD NOT BE A SPECIALTY SERVICE.

I have referred customers to Action Garage Door on several occasions and had nothing but great results...As Realtors we have to be able to trust the businesses that we send our customers to and Action Garage Door has earned that trust. They are quick to respond and have gone above and beyond for my customers. I will continue to refer my customers to Action Garage Door as I know they will be in good hands.

They were quick to respond. They were courteous. The work was done professionally and Jeff was honest with options and upgrades (he did not try to sell me more than I needed). I actually used them twice. Once when my spring broke, and once when my entire drive system broke.I keep their number on my phone in the event of another emergency repair.

Steve from Action came out to service our garage door, was very professional, explained everything he was doing, finished in a timely manner and even gave tips for ongoing maintaining good working order.He was very polite and personable and would recommend him and this company to anyone. Mrs. Yarian

Outstanding service and very professional. I called for an appointment to repair our door and they were timely efficient and even gave my husband advice on how to care for the door. Love,love, love them.

Weve used Action Garage Doors on two occasions, most recently to repair a broken spring. I called on a Sunday expecting to get a recording and the owner, Jeff, answered. He had a technician at our door first thing Monday morning and the repair was completed efficiently, and for the right price. Both Jeff and his technician were friendly and courteous...Id highly recommend them for any garage door, or opener issues.

The guys at Action Garage Doors were professional, friendly and honest. I have had them out to my home twice: first to install the garage door opener (which I must say is the quietest garage door I have ever heard), and second to repair an issue that ended up being my user error. HONEST and professional, so hard to find these days!

Summer and Brandon were extremly professional, polite, and knew immediately how to solve my problem. I am well pleased.

The staff at Action a Garage doors did a great job. Quick, clean and courteous. Would recommend to anyone looking for new or repair work done.

Mike was sent out to replace our door and springs. So friendly and professional. Quite satisfied.

Showed up on time. Friendly, professional & knowledgeable. Diagnosed the problem & fixed my opener (needed new eyes) in about 10 minutes. Awesome!

Wow. Talk about NO customer service skills. I JUST called because of all these positive reviews and the surly gentleman who answered the phone did not sound like he wanted to help me. He asked for info and I asked him to hold so I could go measure the door and he just hits me with 4-5 more questions and tells me to call back tomorrow when I get the information. Thanks for not sounding friendly or even acting like you want my business. Ill just call someone else.

Garage door was misaligned and off the track. Door would not move up or down. I call for help. Tech showed up and gave me an estimate from $200-$250 to get door unjamed. Tech got the door on the track and operating again. Made adjustments on spring, lubed springs. Total bill was $257. Total time spent on job was 45mins and one of my rollers on top was still 30 degs from being straight when he left. The tech said he had more jobs to get too before the end of the day. I think when your garage door has major problems the repair shops have the advantage. Would I use them again, I dont think so. Ill shop around for a shop that works by hour.

Amazing response time-knowledgeable and professional

They were fast, and affordable, had a little miscommunication, but was well handle.