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Advance Auto Parts
1239 Milton Ave, Janesville, WI 53545, United States
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Advance Auto Parts
Comments
li
Review №1

Definitely will start going back. Recommend to everyone. Bought something for the truck and they gave me the correct parts unlike auto zone or bumper to bumper. Im loving advanced auto parts.

Pa
Review №2

They always try to be helpful. Seem to have a more stable staff lets turn over then other similarly named auto parts store who is mainly running new people.

Me
Review №3

Friendly knowledgeable staff. This was the third part store I went to and they were the only one to offer to order the fittings I needed.

R
Review №4

Very friendly, helpful staff. More like dealing with friends.

Jo
Review №5

This company is will not hire you for writing bad check from back in 1998 Yes I typed that right I was turned down for a job that I have done for years at other retailers without one issue. Then the GM Chris ( different store ) blows smoke up my backside saying hed call me once he heard back from HR and the Legal Department. I wasted 4 weeks of my life and turned down a job as I was waiting for this one.

Ru
Review №6

Not bad, But Id rather go to oreillys

Co
Review №7

The guys there are good dudes. We heckle each other and they always help me find what I need. The drivers are always sweet to me, as well.

Ge
Review №8

The employees have always been really helpful. Always has what I need. Decent prices. Convenient.

Do
Review №9

Curtis is the manager of the store I frequent on Milton Ave in Janesville.Ive been using the store for over 5 years.It started out as an convenience situation.My loyalty to the store came after it became apparent that Curtis will go out of his way to make sure that whatever parts youre buying are the correct part and that the quality expected is delivered.I will encourage anyone reading this to use Advanced Auto on Milton Ave for all of their automotive needs.The crew of the store are always ready to help.I made an edit due to the fact that I had inserted Auto Zone in my original review.Curtis...this should make you happy. I said Id edit it, and I did. It was funny though...😂

Ke
Review №10

Jarod and jon were the best guys to run the store! Awesome people I appreciate their help, these guys need a raise! Will never go to autozone again

St
Review №11

Just stopped by here to buy an air filter, but everyone in the store (most were employees, some might have been customers) were not wearing masks despite having a sign on the door saying they were required.If you dont care about the health and wellbeing of customers, I dont care to give you business.

da
Review №12

They had what we needed every time I went there. The staff was knowledgeable and helpful.

Ka
Review №13

Previously, I always went to Advance for smaller things in stock at the location and have never had any complaints. Recently, I needed a new mirror for my car. I called up Curtis at Advance, asking if he could try to find one for me. I had already called bumper to bumper, where I usually get a lot of my parts but they told me theyd call me back (and its been over a week and I never heard back.) Then, Curtis says, hell call me back. So, Im in my head thinking great, Im going to get blown off again. Keeping in mind, I drive a pretty common car, I didnt think it would be such a big deal. So, on to the next place because I thought i was going to get blown off again, I called OReillys and they told me they couldnt get it at all. Then, Curtis calls back and tells me a price and I could get it on Thursday, which that day was Monday. I call in on Friday, because I was never called to let me know my mirror was in and Curtis, immediately realizes when he called to put my order in, they were closed and he was off the next day after, so my mirror got missed. Now, Im understanding, people make mistakes, no problem. The mirror is just cosmetic, so Im not that worried about it because my car still ran even though the mirror was all messed up. Curtis advises its going to be another couple days. Once again, no big deal. To my surprise, I get a call from Andy, the next morning, letting me know my mirror was in. I hustled up there to grab my mirror, now being Saturday afternoon. Since this item was sent straight from the vendor, I thought it would take a little bit anyways. Got to the store and Andy greeted me at the counter, you must be Kate, I saw your broken mirror Of course, I laugh and say yes. We opened the box, made sure it was the correct mirror, perfect match it was. We go to check out. Somehow, with the paper work, there was a mistake made with my pricing on the item. It took a couple minutes for Andy to call Curtis and get it fixed, and I was on the way home. I appreciate the fact that when there was a mistake made, I was told a mistake was made. There was another associate, I believe his name was John bought my small son, a bag of chez-its while we were waiting for Andy to talk to Curtis to get pricing fixed. All in all, the service was a tiny bit patchy, but I will return in the future, strictly based off the integrity, the friendly and thorough service will be the basis of my return. Keep Up The Good Work Curtis & Andy!

Ti
Review №14

Heather was awesome ....

Cr
Review №15

Had exactly what I was looking for at a great price helpful employees as well. Great job will be back when I need new wiper blades as I love the free install service.

Za
Review №16

Went in pretty late past night due to a check engine light. When I walked in all the employees came forward and greeted me right away. We went out to run a diagnostic test on my car. The employee helping me didnt recognize the code and went out of his way to do searches to help find the problem/solution. He was very helpful and determined to figure out my cars issue.

Me
Review №17

Great service.

Do
Review №18

Perfect every time I go there.

Jo
Review №19

I had a bad experience with this store in the past, but the last few times I have been very impressed. Employee named Rob was very nice and helpful.

Ry
Review №20

Very good experience.

Ka
Review №21

A few of the gentlemen, especially Matt, helped get my car drivable so I could get it to a repair shop. And they had the part I needed in stock. You were a blessing to me today. And I thank you! You went over and above your duties to be assist me. Advance Auto is my favorite parts store.

Ro
Review №22

Had to get some floor mats. Good selection.

Li
Review №23

The employee who helped me was amazing. He answered all my questions and was very patient. Would return or recommend in a heartbeat.

Pa
Review №24

Had everything I needed except one part that was delivered following morning ~ About as good as it gets ~

Do
Review №25

They had parts for what I needed for my car

Pe
Review №26

Great online sales especially brake deals

Ji
Review №27

Nice place and friendly employees.

Cl
Review №28

Friendly people working their

Je
Review №29

Came here for a battery replacement as they did a friends car earlier in the year. Turns out the car I was seeking to have the battery replaced in requires the quarter panel to be taken off (!!!) so they were unable to do it. They were nice enough to let me take the battery with to do the replacement on my own and bring back the old one for recycling later on.

Da
Review №30

Busy one person working struggling using register. Went somewhere else.

To
Review №31

Always helpful

Da
Review №32

Broke down in janesville on a cross country road trip and the employees went out of their way at every chance to help us get the right parts and engine fixed. Best customer service ever. Thank you!

CH
Review №33

Great customer service. Driving through to Minnesota, bad weather and needed new windshield wipers.The gentlemen were polite and put the blades on for me.It’s now pouring, we’re heading into a blizzard, for a concert and we can see! Yay

We
Review №34

It was nice to be treated like a person and not a dumb woman. Needed a map light bulb (discontinued), service guy wouldnt give up until he found it through another automotive supplier.

Du
Review №35

In my experience, Advanced has better quality parts compared to the other local parts vendors.

Mi
Review №36

The manager helped us personally with a complicated order. He was smart and good natured. He works at the store on Milton Ave in Janesville, Wi. My name is Mike McKearn

Ka
Review №37

Both times I have been here I have received the most outstanding friendly and personable customer service! I wish they were a full-service garage! Only place well go for parts!

Ca
Review №38

Staff very helpful here! Will be coming in again.

Bl
Review №39

Worthless

Ja
Review №40

Went to test my battery, starter, and alternator. It was all good. Just like the service.

Ja
Review №41

Its a parts store

Ka
Review №42

Absolutely amazing customer service!! Would recommend to everyone!!

La
Review №43

They always have parts in store on the shelf for my Mazdaspeed 3. the only place that ever has anything for it THANKS GUY YOU ARE AWESOME!!!

Zu
Review №44

Love the coupons they send us every so often. If it was not for that we would shop somewhere else.

Br
Review №45

Everythings easy to find, and the employees were helpful and courteous.

Tr
Review №46

I would of gave it 5 starts but just 1 time I went in and didnt have my part and woulda had to wait 3 days. Overall all my needs were met.

ch
Review №47

Very helpful an resourceful for all your automotive needs

Al
Review №48

Easy in and out great customer service

ja
Review №49

They know how to find the right color alright. And they are quick as well as professional.

Ca
Review №50

The counter people were helpful and very informative,

Ka
Review №51

Ok I k k k kk o

Ja
Review №52

The guys here are very friendly and helpful! Thank you Curtis and Dan!

Sh
Review №53

Gr8 place...

Am
Review №54

Good prices not very helpful on this visits

Sc
Review №55

Always awesome service...

Ma
Review №56

Best parts team around

J
Review №57

Good price better quality

T
Review №58

Make sure you have the right part, Because they WONT!!!

Br
Review №59

Went in to have a code checked, short on staff. Help everyone who was paying. Left me stand there customer after customer.

Je
Review №60

Great selection and service

Jo
Review №61

Love going in to this store

He
Review №62

Great

Pa
Review №63

Got what I need

L
Review №64

Bad service

St
Review №65

Never seem to have what I need

Wa
Review №66

High prices

Ma
Review №67

Thumbs up

Ke
Review №68

Good service

th
Review №69

Awesome staff

co
Review №70

Everything I need there there

La
Review №71

Good service

To
Review №72

Convenient and helpful

ma
Review №73

Very helpful

ri
Review №74

Great service

Ja
Review №75

Ok.

Jo
Review №76

Very good service and excellent prices

Ma
Review №77

Very attentive staff and willing to help us. And trying to speak our language .... Thank you very much, Guys 😍😍😍😍

Information
17 Photos
77 Comments
4.3 Rating
  • Address:1239 Milton Ave, Janesville, WI 53545, United States
  • Site:https://stores.advanceautoparts.com/wi/janesville/1239-milton-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 608-754-0484
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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