user
RightWay Auto Sales
1705 W Jefferson St, Joliet, IL 60435, United States
Appearance
RightWay Auto Sales
Comments
An
Review β„–1

Having bad credit and not wanting a co signer I can honestly say Duane was the best salesman I ever dealt with. From the very beginning to the very end! Was able to walk away with a vehicle for myself and my sons. Definitely recommend RightWay. πŸ‘Œ

Ja
Review β„–2

Thanks to Ebony I was able to get a good car that drives excellent and meets my needs. I didn’t have much money nor a co-signer and she was able to get me a vehicle without having to put a lot of money done. She really wanted to help me out and make sure I didn’t leave empty handed. Best experience I’ve had yet compared to these other dealers. They worked with me every step of the way and was constantly trying to give me options and see what work in my budget

Vi
Review β„–3

Just got a 2018 Chevy Malibu! Worked with Duane who was super helpful with everything, very knowledgeable and personable. From the financing process, test drive, etc it was fairly simple. If you have credit issues and/or dont have money for a big down payment this is the place to go. Would fully recommend my friends and family to Right Way Auto.

Sh
Review β„–4

Dave did an amazing job! Very helpful and I was in and out in about two hours.

Ja
Review β„–5

HOW ARE PEOPLE RATING THIS A 5 PLEASE HAVE HIGHER STANDARDS. This place gives no Fs about you. All they care about is the sale. I highly do not recommend. Go to Carvana or literally anywhere else even if you have bad credit. THE SALES PEOPLE ARE ONLY NICE TO YOUR FACE

Ch
Review β„–6

I absolutely love RighWay! Dave went out of his way to help me and so did Ryan! They made this so painless!!! I appreciate you guys so much! ❀️

Ch
Review β„–7

This is the second time coming here, now to get a car for my husband, and Right Way never disappoints. We worked with Ryan this time and he was phenomenal. We were in an out because we knew exactly what we needed and he definitely delivered. We will never go to any other dealership!

ja
Review β„–8

Juan was soooo helpful with the entire process. He asked what I was looking for and provided great service. The staff here is absolutely wonderful. I highly recommend them and ask for Juan.

Jo
Review β„–9

Mariah Doss was her name and she knows how to play that good customer service game me and wife honestly went there looking to get turned down and she came out and proved us wrong. Couple hrs later we walked out with a 2018 Ford Eascape with 80k and only 1 owner(rental company so it was kept up with) very clean. As for the team they was great. Mariah was hands on through the whole thing lettings us know what was going on how they was working hard to get us something and she kept her word on it she got us something. Highly recommend going here for a car if u need the help on credit and want to roll around in a clean ride. This is the place to go tell them JP sent yaπŸ˜ŽπŸš—πŸ’¨πŸ’¨

Qu
Review β„–10

Justin was very communicative and patient! I definitely highly recommend you to go to Justin! He listens and got me in the exact car I WANTED! I was iffy at first coming here but it was well worth it. Thank you again Justin!

Re
Review β„–11

This is my second time getting a car from here and Juan Ramirez was a big help. He explained everything so well and got me into a 2019. The service was phenomenal!!

Bi
Review β„–12

Our salesman was Duane, what a great experience from start to finish. I explained the payment was to high and he worked his magic and we now have an affordable payment. They let us test drive the vehicle over the weekend to make sure we were happy with the vehicle. Would highly recommend to anyone, no hidden games just upfront customer service!!!!!

me
Review β„–13

Wonderful Experience! Kira was great.

Jo
Review β„–14

Great experience ebony and Ryan got me into a brand new vehicle thank you for all the help would definitely would recommend!

Me
Review β„–15

Justin did such an awesome job helping me get into a car. I wasnt in the best situation but he made sure to make it work for me! Of course we couldnt have done it without Ebony too! Two awesome people put me in a car that i am so in love with! Thank you guys! β™₯

Th
Review β„–16

RightWay Auto and Ebony provided great customer service and a easy and fun car buying experience. Highly Recommended.

St
Review β„–17

Very satisfied! Thanks to Justin at the Joliet location. All the hard work is definitely appreciated. Very professional and knowledgeable with every step. Whole team was great as well! Thank you again Justin!

Ty
Review β„–18

The salesman Ryan deserves a gold medal!! His salesmanship is top tier!! Professional, courteous, & an honest drive. I recommend Right Way for anyone looking for a quality car! Ask for Ryan.

li
Review β„–19

I just got a 2016 cadillac the process was so easy I had a really good experience Mr. Juan Ramirez was so helpful 100% recommended this place πŸ‘Œ

Ny
Review β„–20

Mr. Ramirez is ABSOLUTE AWESOME SAUCE!!! Thank you so much for all your time and patience, Im INCREDIBLY happy with my purchase!!

Jy
Review β„–21

Justin is the best sales associate they have absolutely love my purchase and how well he worked with me. Got All the features I want in a car and I’m more than satisfied. So if your looking to purchase a car go in and ask for Justin Allen!!!!!! Best person in there I promise you won’t be disappointed!!!!

B
Review β„–22

Edgar and all the other salesmen were the best. I loved how they came out 2 greet us soon as we pulled up. They were very friendly and helpful. Edgar didnt give up he worked hard 2 get me in my new car. I wish you had more stars to light up because u guys was the best i give u a 100% A+. Thank u so much.

Am
Review β„–23

Came in to buy a new car. Was helped by Duane Arthur. He was fantastic! Friendly, professional and went above and beyond to get me in the car I wanted. Highly recommend.

De
Review β„–24

Ryan, Dave, and Ebony are amazing. Thank you so much

Al
Review β„–25

My daughter went in to get a car due to a lady hitting me in her old car. We were greeted by Eboni(lovely lady) who turned us over to Dwayne who was great. Dwayne listen and put my daughter in the car she wanted . Right way treated my daughter with respect and kindness. Pleas go check them out you won’t be disappointed.

An
Review β„–26

Came in and Duane quickly assisted my fiancΓ©e and I. We explained to him our situation and Duane worked hard to make sure he found something that we liked and most importantly in our price range. Thanks so much Riteway, you all definitely have a rockstar employee.

br
Review β„–27

Justin help me get a car. I need a new car bad and he was so polite and friendly. But David I want to say thank u to him cause he is so nice and helpful. And he made I got a car this time. He got me a car before. Go to rightway if u need a car.

Ma
Review β„–28

Great place to shop . Huge thanks to Ryan for being super helpful and patient with me . Definitely recommend coming here for a car!

Ma
Review β„–29

Justin helped get me into the car of my dreams very nice informative and out going he made my car search a short one if you are in need of a car Ebony and Justin are the ones to go to without a dout.Thanks once again guys!

Jo
Review β„–30

Justin is the best, i wouldnt want anyone else to help me. He was very thorough and very knowledgeable & helped me through everything! Im very appreciative of him & could not of asked for better service !

Ma
Review β„–31

Duane Arthur in sales very polite guy πŸ‘¦ able to review understand all paperwork I would truly recommend

Ch
Review β„–32

Edgar Lopez along with Sue and Ebony did the absolute best they could for me to drive away in a new vehicle and I couldn’t thank them anymore than I possibly did. GREAT CUSTOMER SERVICE, GREAT CARE like a family. I really appreciate it, they are making dreams come true!

To
Review β„–33

Stopped in today and the guys were awesome . Edgars the man, set my wife up in a sweet 2020 Altima . Great place to do business with πŸ‘

Si
Review β„–34

Dwayne was great! He got me in and out in the car I wanted, and was extremely funny. Couldn’t have asked for a better experience.

Sh
Review β„–35

Right way helped me get my first vehicle. WITH NO CO SIGNER NEEDED . They also helped me find a much better insurance place . Shop with RightWay Auto‼️‼️

As
Review β„–36

Thank youuuu Justin πŸ₯° he did what he could to get me a car no matter what. He explained everything so well I actually knew what he was talking about. He answered all the questions I had and I walked out with a beautiful car at the end of the day. I couldn’t be happier

Al
Review β„–37

Dave and Ryan really helped out. I love my new car ! Come see them you won’t be disappointed!

De
Review β„–38

Rightway in Joliet thank you for getting me in my very first car & a big shoutout to Ebony & Ryan for getting me approved and in a new car I really appreciate it

Br
Review β„–39

I called and spoke with Ebony on 3/12 and said I needed a car, she told me to come in; left with a car the same day! Edgar was very nice, attentive, and determined to get me in a car. The whole process was fast and easy. 10/10 would definitely recommend!

Ri
Review β„–40

He was very respectful very hard working we been wanting a car for months and justin made it happen thanks so much

Cr
Review β„–41

Duane was my salesman, very nice and kind did everything to help me get a vehicle. Thank you so much I highly recommended going to see him!!!

Bi
Review β„–42

Edgar Lopez helped me get into an excellent vehicle and management was extremely professional! Quick, easy process! 100% Recommended!

Al
Review β„–43

Justin was amazing, very helpful and very polite, was able to get me in a wonderful vehicle πŸš—

Ta
Review β„–44

Justin And Ebony are Definitely The Real Deal Good Customer Service And Very Educated On Selling And Getting Great Deals.....10/10 Recommendation

Ch
Review β„–45

Edgar was my salesman. Even with my credit situation and everything they still helped me get into a new car!! I love it!! Thank you so much. They really worked with me to get me approved!!

Ji
Review β„–46

Justin was amazing at his job and very down to earth. He really makes sure you leave out in a car best for you!

Ga
Review β„–47

I came to RightWay and Edgar and Dave did a absolute great job getting me into the truck that I wanted πŸŽ‰. Thank You So Much

Ky
Review β„–48

Hello everyone hope all is well I recently purchased a very nice car. I now believe it to possible to purchase a nice car with troubled credit. Thank You for all your help Edgar and of course finance manager.

Jo
Review β„–49

If your looking for a used car go to rightway auto in jowt and ask for Duane. He will take care of ya

su
Review β„–50

How are you going to run someones credit to tell them what they can buy. When you buy a car it should be what you want

Ju
Review β„–51

Amazing experience! Thanks to Alison and Edgar I got to walk out with a nice 2019 vehicle to help me with my credit, VERY friendly staff! I highly recommend this place they worked with me even with my low income! I’m super satisfied. And impressed by my experience.

Aa
Review β„–52

Great car buying experience. Paula Gonzalez was a great sells woman. I would recommend this place to anyone trying to get a car. I walked out of there with a 2016 Chevy Silverado.

Br
Review β„–53

Edgar is great employee. He helped me get a car didn’t take all day he listened and didn’t stop working with me until I was approved. If you come to right way definitely ask for Edgar

De
Review β„–54

Thank you Ryan at Rightway Auto in Joliet .....Thank you

ki
Review β„–55

I had a great experience with the guys here at right way in Joliet. Nice, friendly and patient. I kindly ask with my credit will I be able to walk out the door with a car and they said yes in which they delivered. GREATLY APPRECIATED!!!

Sm
Review β„–56

This was buy fare one of the most satisfying car buying experiences I have had .Ebony and the team at Rightway Auto sales in Joliet, Il. made me feel welcomed and valued from the moment I walked in the door. The team was sensitive to my concerns with regard to my credit score and found financing to fit my needs and put me in the vehicle I was looking for, and following up will updates as to the results of the vehicle I wanted. This team was top notch.Thanks everyone at Rightway Auto Sales Joliet.

Jo
Review β„–57

Great place to purchase a vehicle. Excellent customer service, and very helpful. Would definitely recommend anyone purchasing from right way.

La
Review β„–58

Edgar was really nice and helpful. Very honest and didn’t get up on me gave me a really nice car. Thanks Edgar.

De
Review β„–59

Thanks Dave you helped me out a lot

Jo
Review β„–60

Wonderful experience working with Edgar and the finance Wiz, Dave!!! Thank you!

Mi
Review β„–61

Edgar and his boss Dave gave me the best deal ever!! I’m soooo happy they were able to help me get driving in this nice 2018 Jeep!! I love them!!!!

Ia
Review β„–62

Ebony was absolutely ahhmazing! I had been told no sooo manny times by different people and she made a way fir me to get a new car!! Thank you guys sooo much !

Ja
Review β„–63

Thank you Mike for selling me a nice vehicle with a high interest rate...Other than that Ive had no problems with my vehicle

An
Review β„–64

Walked away with a decent car and Tom helped me with that. Awesome relaxed guy

He
Review β„–65

Overall Great experience. This was my first time purchasing a vehicle from a dealership. They made it quick and easy. I wish they wore masks though.

Te
Review β„–66

My boyfriend and I were pleasantly surprised with Paula’s customer service! She worked with us and made every effort to not just give us the best car she could, but the best rates! As well as some financial advice! I’d give more stars if I could because it’s one of the first places that treated us like people deserving of great customer service. Which is exactly what we received; beyond excellent customer care!

Aw
Review β„–67

Great place to purchase a car they got me approved here when no other dealer could they really did a great job I would recommend anyone that is trying to rebuild their credit and the salesman was great gave me a full tank of gas and 2 years of free oil changes what a gentleman

Da
Review β„–68

If you’re looking for a vehicle you owe it to yourself to see Duane Arthur!!! I can’t say enough how grateful I am for him.

Ja
Review β„–69

Edgar was a great help. Got my exactly what I wanted.

Ra
Review β„–70

Thanks to Tom and the Rightway Family I was able to drive off the lot in a 2013 Chevy Malibu!

De
Review β„–71

Great experience they approved me when now else approved me they gave me a 2019 Nissan Sentra with 25,000 miles and 2 year warranty with 2 years of free oil changesMike was my sales guy and he made sure I had a full tank of gas in my car with a detail I am glad I stopped by

Tr
Review β„–72

Edgar Lopez is the bomb.commmmm! He hooked me up with a 2019 vehicle and got me in and out! Great customer service come and holla at cha boy! #Edgar Lopez

Jo
Review β„–73

Edger at rightway was vey helpful nice guy got me in a 2018 ford....

Ru
Review β„–74

I am giving this company ONE STAR because I received a letter from a financial company that had approved my credit loan for an amount & Rightway/New Century rejected their offer. I recommend you read very carefully your contract. On my contracts Front page the seller-creditor name >New Century Auto Sales, Inc. On other contract documents my paperwork states Rightway Automotive Credit.If you decide to buy from Rightway/New Century Auto Sales when you are told to go to the Managers desk to sign off electronically I HIGHLY RECOMMEND YOU ASK FOR A COPY OF WHAT YOU ARE ABOUT TO SIGN ELECTRONICALLY. And, thereafter compare all paperwork to what they have vs what they give you BEFORE YOU WALK OUT THE DOOR & OFF THEIR PROPERTY.My second disappointment is with Edgar Lopez > I test drove a first vehicle. I asked to test drive a second vehicle. I pointed out to Edgar I wanted to test drive a particular vehicle. He put me in one he wanted me to test drive. When I asked why I couldnt drive the vehicle I chose he said they are the same vehicle. My point is It was not the ONE I CHOSE TO TEST DRIVE.Edgar also lied & said the first vehicle I chose the bank is not willing to finance that vehicle. He said they did a 70 Point Inspection on the vehicle I purchased. I asked him to let me see the 70 Point Inspection paperwork but he never gave me a copy or allowed me to see his copy.I say Buyers Beware. I am not letting them do the free oil changes or anything to this vehicle.

Ja
Review β„–75

Thank you to mike he did a wonderful job i had a bad experence at a ford dealer and they were able to get approved for a17 cruiz one owner with warranty and 2 years of free oil changes thanks to mike i am happy

Ni
Review β„–76

Painless experience. My boyfriend and i worked with Paula. She was very helpful when it came to things like our credit situation. She was so friendly as well! On top of that, there were two men there also. One i know was her manager and I’m not too sure about the other. My boyfriend wanted a Chevy Malibu and they went and got three sets of keys for three Malibu’s they had in the back. It really showed that they valued the customers. Paula was so patient while we drove three cars and was very understanding with our feedback. I was skeptical at first but the experience was so painless.

Wa
Review β„–77

Thanks to mike they got me in a beautiful 2014 lincoln MKZ

Al
Review β„–78

Keisha Picou is excellent, Great Sales Representative. Customer service unmatched. I would highly recommend a purchase here.

Al
Review β„–79

The staff here is very helpful. Going in you can expect to leave with a vehicle, they’re very flexible. Would recommend if you’re working on your credit and trying to finance a car.

Ch
Review β„–80

Edgar and Dave were very helpful. Edgar assisted me most of the time and hes very clear explaining and answering questions. Very prompt. Theyre both friendly. Exceeded my expectations not only in terms of good customer service but as well as the car that Dave made it possible for me to get approved for. Very grateful.

Na
Review β„–81

Mike was great they gave me a great deal thank you guys I appreciate it

sy
Review β„–82

Great car shopping experience at The Right Way with Jimmy and Tito. They helped use a lot to get what we where looking for. :)

Na
Review β„–83

Edgar was a wonderful from start to finish.He greeted me in the parking lot, assisted me with some issues that I experienced. Showed patient and made sure I understood the process. All and all great experience with purchasing a vehicle!

Da
Review β„–84

Paula (our sales consultant), Tito, Edgar, Jim and team were absolutely phenomenal! The atmosphere was pleasant and the service rendered was second to none! Thank you again Paula. Didnt know purchasing a car could be amusing and fun!

Br
Review β„–85

Thank you mike for selling me a car very kind and gave me a beautiful car

B.
Review β„–86

I worked with Jimmy G and Tito, and they were awesome. I got approved with a SUV which i came there for! They were quick, patient, and straight forward. They answered all my questions! They have a warranty on the suv, and oil changes for 2 years thats included. They also include 24/7 roadside assistance for the first year. They have an awesome plan ahead for rebuilding credit and a good selection of cars. I would definitely come back, and very excited about my purchase.

Ki
Review β„–87

The service was great the lady I had was nice and friendly and answered all of my questions in detail. As a first time car buyer I had lots of questions that I thought was dumb but she answered them all and made me feel comfortable in my car buying experience.

Da
Review β„–88

Highly recommend! Everyone is so nice! Edgar really went above and beyond for me. Very understanding of me having my children with me and even offered them pizza and let them watch tv. The boss here also seems like a great man! Everyone here seems to really care about their customers!

Al
Review β„–89

Edgar was a great sales person! He gave me the exact car I wanted, I have zero complaints. I am a happy returning customer, thank you Edgar and the entire staff at this location that helped make this happen for me! πŸ‘πŸ˜Thank you all

Ve
Review β„–90

I just want to give a big shout out to Christopher for helping me get a car, I really wasn’t sure with my credit and down payment that I would leave with a car but Christopher listened and helped me get the best car, awesome full coverage and I couldn’t be more grateful. Thanks to the whole team they all helped us everything go smoothly.

Jo
Review β„–91

Thank you mike very much for the great service

No
Review β„–92

RIGHT WAY IS AMAZING WITH THE HELP EDGAR IM LEAVING WITH A NICE TRUCK..HE WORKED WITH ME AND GOT ME ROLLING IM SO EXCITED THANK YOU EDGAR 😁

Ju
Review β„–93

Edger Lopez was a awesome sales rep got my deal done and got me into a new car tha

Pa
Review β„–94

I came to right way automotive and I was very pleased with the customer service. Paula was very helpful and she answered all my questions and made my decision for a car very simple, easy, and fast. I recommend Rightway Automotive to everyone.

Ki
Review β„–95

Truly the absolute best experience. Easy, fast, and convenient. Edgar the best sales consultant.

Ja
Review β„–96

Chris was nice and easy to talk to, non judgmental and helpful. Thanks for helping me get a car I’m proud to pull up in!

Di
Review β„–97

Thank you mike for putting me in a beautiful vehicle

KI
Review β„–98

I have purchased a car or 2 in my life, ??but yesterday I went to RightWay in Joliet and had the best experience ever . I just want to thank Ms. Paula Gonzalez for all that she does. She made experience worth the process. Go she her she will get you in a nice car of your choice. Again thank you Paula

Gl
Review β„–99

Edgar had great customer service

He
Review β„–100

Best Dealership in Town: Paula Gonzalez from RightWay Auto Sales provides the best customer service around the Joliet Area. I thought with having the less than decent credit history would make financing a very difficult endeavor. She made sure I am comfortable with the choice, the vehicle, and the monthly financing. Right again, would love to do business with her and her team!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1705 W Jefferson St, Joliet, IL 60435, United States
  • Site:https://rightway.com/dealership/chicago-il-joliet
  • Phone:+1 815-714-2783
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations