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Cricket Wireless Authorized Retailer
1203 E Vine St, Kissimmee, FL 34744, United States
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Cricket Wireless Authorized Retailer
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Ab
Review №1

Asifs store is the best store. He is professional and takes great care of his clients. I appreciate his efforts and helping me with my new phone. I will always shop wherever he is. 10 stars

Ev
Review №2

I live in St. Cloud so I went to the store there. Employees not so friendly. Called a store in Kissimmee on 192 & Michigan Ave. I spoke to Ace. He is totally awesome, very knowledgeable, and made you feel like you are part of the family. His co-worker Julian is just as awesome. I would highly recommend this location to anyone looking for a wonderful cell phone experience. I would have given them a 10+ rating if it had been offered.

Ei
Review №3

Ace is a great manager for this company I think he deserves the best treatment. Keisha is an excellent service rep and she is very positive and helpful. I wish I can put 10 star. The manager is doing great training his people. Keisha and Ace both deserve raise. Keisha is the sweetest person and I love shopping at this store. Thank you!

Bu
Review №4

Julian (Jose) was great to deal with. His manager..Ace was always there to jump in and help. They are such a great team we got 4 lines and Julian and Ace both worked side by aide and transferred every single item for each phone

Ev
Review №5

I wish I could give Ace 100 stars if I could. I drove an hour because he was so helpful and professional on the phone and i called 3 stores before I called his store. He was the most helpful and professional I will always shop with Ace. I will drive to him everytime

Do
Review №6

I have been with Cricket for over 6 years and I havent had to many problems with them. If you do have an issue with them they try there hardest to help you fix the issue.

Sa
Review №7

I have been coming here for many years and never buy a phone. Julian was extremely helpful. Everytime I come to pay my bill he offers me some promotion for new phone. So now that I really needed a new phone,I came to see him and I will never shop anywhere else. Only where Mr Julian is I will shop, thank you Julian. Mr Asif, the manager has done a great job with this store, I have pay my bill here many years and never been happier then I am now coming here. Thank u

Fr
Review №8

Asif was very helpful when i came to his store day He explained everything perfectly and I felt very comfortable with him so I came back today! I brought my wife as well and we both purchased brand new LG k92. He set up the phone and gave us the best customer experience we ever had. Ace was the most professional manager Ive come across. His whole staff there was very nice. He is very deserving of a promotion and raise, he is a great asset for cricket. Thank you Mr. Asif

Jo
Review №9

The best customer service by Keisha and her manager...great team will always shop hers.

An
Review №10

Ace store is the best store because hes the most professional manager I ever work with. I appreciate all the help with my new phone.

El
Review №11

This store is very pleasant and Ace and Keisha are a pleasure to work with. Ace is a great manager and Keisha should also get a raise! While Asif was setting up our phones. She kept us fully entertained!

Ga
Review №12

I have to say I went yesterday to 1203 e vine st and spoke to KEISHA about a phone for my mom, and she is just so down to earth she’s the best, understood my mothers needs, was respectful, she even pulled a chair for my mom and sat her down . We need more people like her . Amazing customer service, I had metro PCS she explained about cricket service and so I switched 😊 I am very pleased with this young lady . She also held the door for us to walk out . Simply amazing . I will have my family in this week to switch just because of her personality. Come on down and ask for her, see for yourselves, Good job cricket wireless in hiring this young lady . Very happy

Ma
Review №13

Wow, This store has the best customer service around. They have a great team and you can see that their a team and have a great leader. I will always shop at this cricket because of the way they treat my mom when she buy a phone. Ace ks a great guy, very helpful. Promote this gentlemen he is great and deserves it.

Wi
Review №14

This is the best store I ever shop at. I appreciate the effort from the manager his name is Ace. He trained Keisha who I buy my phone from her and him. I love this store...and great job to these team.

Mi
Review №15

Nylenne was wonderful to work with. I dont buy phones all the time because my experience with other places arent as pleasant this experience. Thanks to a great team and I recommend everyone to shop at this store.

AC
Review №16

I come to fix the air conditioning and the people at the store was super nice and great. They speak Spanish and will help you with your questions. Alexandra and Carmen are amazing

Ro
Review №17

They will help you in everyway possible.

Ro
Review №18

Ace has the best store and I drive all the way from haines city to see him. I switched my 5 lines from Verizon because of his customer service.

Mi
Review №19

Keisha has excellent customer service. Her manager is veryNice and professional. I will only shop at their store.

Au
Review №20

Excellent customer service & friendly & Julian resolved all my problems, excellent employee!!!

Ro
Review №21

Julian is a great sales person. And his manager is very helpful. Great team here!

An
Review №22

Great customer service. Ace is an excellent manager and has done a lot of great things. He changed my mind about crkcket after doing business with him at his store.

Ar
Review №23

Ex ellent customer service. Ace gives the best customer service. His manager skills are the best.

Da
Review №24

My experience at Cricket Wireless was AMAZING! I got to thank Dede for taking her time to assist me with getting service! She was super friendly and was willing to give me a helping hand to get the phones and services that I wanted. I am so grateful for her and wondering why she is not a MANAGER at this point!! Dede for MANAGER!

Ev
Review №25

I will always shop here with Ace. He has the bezt staff and runs a great business. He is honest, helpful and knows how to train his people. Thank you Ace

LO
Review №26

Ace gave me excellent service!

Wi
Review №27

Excellent staff, the Julian and his manager are the best. They treat customers with care and respect I will always buy from here.

Fr
Review №28

Ace is a great leader and helps his team more than most managers I come across. Ive been with cricket for many many years and I had my best encounter and experience when shopping with Ace at his store.

Je
Review №29

I visited today and I had an issue with my screensaver where it would not stick and fall off my phone and when I went into the store I was greeted with so much kindness by the staff and manager and was immidiately asked if there was anything they could do for me today. When I told the manager about the issue he fixed the problem right away I was delighted with his service! He made sure it was all okay and that we were happy I love visiting this location Ive never had an issue there and the staff make it feel so welcoming and helpful. I would 100% recommend it and thank you for all you do cricket staff! ❤️

Jo
Review №30

Went in this morning to purchase a new phone Ace and Julian were so amazing and helpful and professional explained everything to me and made my shopping experience so easy and stress free. They went above and beyond. Thank you!

Ki
Review №31

Music is always to loud and its always spanish Im not spanish

Ma
Review №32

I cant imagine there being another store with a store manager as wonderful and positive as Asif. He helped me although I was very difficult in the process of finding a phone. I appreciate his patience and how he handles business.. I thought he was the owner. He should be the owner and get promoted! Tha k you Have for your excellent customer service I had the best experience shopping here.

Er
Review №33

I had the best buying experience at this store. Jose did am excellent job and got me my upgrade. He transferred all my stuff from my old phone and that was broken! Him and his manager treated me like a valued customer.

Ni
Review №34

Awesome staff I always buy my phones here. The manager and his team are nice helpful and professional

ac
Review №35

If you want to be treated with exceptional customer service, go to this Cricket location! They are well trained, professional and they go above and beyond to help their clients!

sa
Review №36

We got 4 phones from here. I really appreciate Ace and his team helping me and my family get new phones. We applied for the payments and got approved for two new iPhones. Thanks Ace!

Da
Review №37

Excellent customer service! Ace is a great store manager

Se
Review №38

Ace, Keisha and julian they very nice helpful knowledge good location, they so helpful, i didnt like the location on Osceola they never try to help so come here they very nice

Ja
Review №39

Dede best customer service . Very professional very helpful so happy nice sales representative.

Mi
Review №40

Excellent customer service! Ace is a great and I will always shop here!

Ca
Review №41

Ace and DeDe helped me a lot today. I went to another store and had a bad experience. Whem I walk in they helped me with my problem and took car of me. I lost my phone and nobody help me set up my phone like they did. Great customer service.

Jo
Review №42

Awesome customer service best prices!

Al
Review №43

Excellente! Hablas espanol y Ingles. Muy bueno customer service. Brayan is professional, and the Managaer is very helpful, they didnt have the phone we wamted and he wemt to pick up from anothwr store. You can feel the positivity when entering their store. They actially care about our needs. Brayan is excellent and very polite. That is the best team I have encountered in all my experience when shopping for a new phone or anytbing lile that. Thanks. I got 3 phones today I only came in for 1. Brayan is a great sales representative.

El
Review №44

The best team! They helped me a lot and I got them pizza

Li
Review №45

I had the best experience shopping for my new phone here. Thank you Luis!

Al
Review №46

Ace has the best customer service around!

Ra
Review №47

Great experience shopping here. Brayan was great!

Cr
Review №48

Dede help me exelent customer service very helpful and happy girl

Da
Review №49

Im getting a moto supra G here

Ni
Review №50

Good store great customer service!

Al
Review №51

Ace always helps me, I will always come to his store

Ro
Review №52

Excellent customer service! Thank you!

Ly
Review №53

They are really helpful, but it takes a little while to get everything done.

MI
Review №54

Zarina the manager takes her time to make sure I leave the store happy 😊 with what I bought. Thank you 🙏 Zarina. Also thank you to the other employees that have helped me.

JJ
Review №55

Best STORE IN KTOWN 🔥

Ra
Review №56

Great tram and very friendly and respectful!

Jo
Review №57

Naylenne and Ace helped me a lot and i will come back here!

Lu
Review №58

Ace helped me set up my phone and I will always go here.

Bu
Review №59

Great customer service!

Al
Review №60

Excellent service thank you!

Ga
Review №61

Terrible service I call the store to now what time are closing they told me 7 I was here 6:50 to pay may bill basically they Kik me out so rude 😤

So
Review №62

This place sucks. The guy with the tattoos acts like he knows it all while is manager corrects his mistakes. He knows nothing! They over charge you. If you wanna activate a cricket line go to Walmart or Bestbuy. You’ll save $25 extra dollars

Ac
Review №63

THE BEST STAFF EVER!

El
Review №64

Abnier guy works there pretends he is good seller but Shove 4 direc v in my plan. Im not paying $35 for each one. Rip off. I cant believe i got lied to.worst cricket keep driving to another this one is no good. Plus you can have 1 phone with tv and share account i dont know why he put 4 complaint

Jo
Review №65

Great customer service

Sa
Review №66

Great staff

Ad
Review №67

Friendly and helpful staff!

Wi
Review №68

Manager zarina is a disgust. She has an old man as a husband .... more like a sugar daddy. and Joel one of the works just sucks at his job. Always sitting around on his phone when I come. This store is going to run out of business just like simple mobile did.

Di
Review №69

Great staff!

Jo
Review №70

Great staff!

Pe
Review №71

The best wireless phone company ever !!!!

No
Review №72

Great service

Eu
Review №73

Thank you for your service!

Jo
Review №74

Great team

Mi
Review №75

Good customer service

Jo
Review №76

Great service!

Go
Review №77

Went in for a phone ask for id dont roll with em

Ca
Review №78

Love my store.

Al
Review №79

Excelent!

Lu
Review №80

Excellent

Ju
Review №81

Great offers

Jo
Review №82

Attempt Scam

Ja
Review №83

Robbers and thieves

Ro
Review №84

Excellent attention

Ke
Review №85

Excellent service Keishla attended me very professional and charismatic. Many should be just like her, she really cares about helping the client.

Da
Review №86

Good service, fair prices

Mi
Review №87

My experience was spectacular, thank you very much to Julian who served me with excellence.

Fl
Review №88

Excellent customer service, they helped me a lot asif, Dede, & Julian good team.

Ra
Review №89

Excellent

Jo
Review №90

Excellent customer service

Bi
Review №91

Very good service!

Jo
Review №92

Dede attended me excellent service

Ca
Review №93

Excellent atention

Ji
Review №94

Excellent JC service, fabulous attention.

Jo
Review №95

Excellent staff

Ja
Review №96

I got to buy an iPhone 8 plus through progressive and the person who attended to me at that time was very kind. When I check the phone the Speaker does not work I check it with Apple and they tell me to return it. I go to the store to change it for another one but the person who was the option he gave me was to return everything that was strange to me because that person wants to lose a sale and apart he had to bring the accessories that supposedly was free that when I look at the receipt I They had charged for accessories. And when he came back with all the accessories then he gives me the option to order one and I could have it the next day.

La
Review №97

Tremendous service

Ya
Review №98

Excellent and the best cell phones in the world

Ca
Review №99

Excellent

Ma
Review №100

Tremendous customer service

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1203 E Vine St, Kissimmee, FL 34744, United States
  • Site:https://cricketwireless.com/stores/ll/US/FL/Kissimmee/1203-E-Vine-St
  • Phone:+1 407-483-7531
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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