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Extra Space Storage
1150 Brand Ln, Kissimmee, FL 34744, United States
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Extra Space Storage
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Vi
Review №1

Came in to see a unit but they didnt have what I was looking for. A young lady with the name of Angela was very kind to help me out and look around other properties. Unfortunately everything was too far for me, she definitely saved me a trip trying to find storage. Highly recommend to rent here a d ask for her.

Ba
Review №2

Angela is a very kind, professional, informative and efficient individual! Fastest, smoothest and happiest experience I’ve ever had renting a storage facility. The office, outside grounds and building is well kept and clean! I recommend this place to anyone looking for security and protection of their belongings. As well as kindness goes a long way, it matters since it’s so rare and few these days. I am very happy. Thanks again for everything!

E.
Review №3

Very clean place and amazing units for storage. The building is well maintained as well as all facilites. Angela is also very helpful, communications with her have been always a plus. Don’t hesitate to contact her cause She’s always available to help you…thx Angela for your great support.

ma
Review №4

ANGELA IS THE MOST SPECIAL HUMAN BEING. ABSOLUTELY AWESOME LADY. HER CHARACTER AND SMILE WOULD HAVE ANYONE WANT TO DO BUSINESS WITH HER ESTABLISHMENT. SUCH A SLICE OF HEAVEN TO TALK AND HAVE HER ARRANGE A UNIT FOR ME. THANK YOU ANGEL😇OR I SHOULD SAY ANGELA. BLESSINGS.

Le
Review №5

We had a great experience renting a unit from this location. The place was always clean, well lit and never had any problems. One time I didn’t have my lock on correctly and they called to let me know. We moved our things out after a year and Angela was so helpful and courteous. We were really sweating and hot moving our boxes into the Uhaul so my 10 year old son went in the office to see if they sold water. Next thing I know she was coming out with cups of water for our entire family. She didn’t have to do that, but because she did I will always remember her kind heart. Amazing customer service. Will recommend to anyone in that location.

Mi
Review №6

Very nice people and the service was great and rite on time. Very clean and I will definitely be back if I need them again

Yo
Review №7

All though we ended up not needing the storage due to my house being finished earlier than anticipated, the staff was amazing. Angela was super professional and had an infectious positive attitude. Highly recommend to anybody who is looking for great customer service in a company.

Br
Review №8

Angela was extremely helpful and knowledgeable! This is my first time purchasing a storage unit for a deployment and I feel very comfortable leaving my belongings at Extra Storage. Thanks Angela!

Na
Review №9

Facilities are clean and well kept! Superb customer service. Thank you Johnathan for your professionalism and willingness to provide us with all the information needed.

Da
Review №10

Highest of accolades for the service from Angela at this Extra Space Storage. She is always so pleasant and eager to help. She is an exceptional employee. This facility is always spotless!

St
Review №11

Easy online transaction. Gate code worked, building is clean, unit had a lock for us as described in the checkout process. Unit door had a temporary seal on it, and had a personal touch by welcoming us by name. Angela texted me immediately with all the info I would need and welcomed us. It’s been a pleasure!

Na
Review №12

Nice and clean! Great location for my owner to store his belongings. Angela was super helpful and made the whole process easy for myself and my owner. Definitely recommend!

Am
Review №13

On-site staff has been super nice with all interactions.. However, I was advised, via email, that corporate raised the rate $90 after only three months, it went from $125 to $215. I specifically discussed this possible scenario before moving in and was told it would be a non-issue. I moved out on principle, Im not just going to accept an increase like that after being told it wouldnt happen. I feel as if I was intentionally deceived and once they get you in they assume you wont go to the trouble of moving out and you will just pay the increase. Not me though.. Besides that, the place was clean, staff was friendly, and I felt safe leaving my belongings there.. ✌

Ir
Review №14

Thank you Johnathan & Diana for your customer service. You both are extremely friendly and wonderful. Keep up the great job Jonathan & Diana. ❤️

Jo
Review №15

Angela is amazing. Unfortunately the space I needed wasn’t available, however her customer service was above and beyond. I took with me a great customer experience, will consider this place again if the opportunity arise.

Ju
Review №16

Angela was absolutely pleasant! Place was super clean! I recommend for anyone looking for storage.

Ol
Review №17

The service is amazing. Place is very clean. The manager Angela is always so sweet and helpful. Excellent service

Al
Review №18

This place is so clean and spacious. Angela made me feel very safe and confident in storing my belongings here!

Jo
Review №19

The service was very welcoming and courteous, the professionalism stands out. Your representative Angela was very patient to answer all my questions and even took extra time to do some research on several things I had doubts about.

J
Review №20

Great customer service. Angela’s was a great person and I rented the unit because of her help.

Ph
Review №21

The people are very nice and helpful. I would recommend this place to anyone looking for a storage place.

sa
Review №22

While the facility is very clean and easy to get into and around, the best part is Angela and her team there. Pleasant, always available and our constant changes in needs, never seem to be a problem.

Jo
Review №23

Excellent service very attentive thanks Angela for the good service you gave me I recommend it

T
Review №24

Great Service as always! Staff is very friendly at this location. Angela goes above and beyond for customers! Highly recommed this location.

Ro
Review №25

Very clean from the parking lot to the elevator. The staff is friendly and the Manager is very pleasant to deal with. I would definitely recommend.

Ed
Review №26

I would like to specifically recognize Ms. Angela for her support, diligence and willingness to assist during my move-out event. Her attitude and professionalism are commendable. Angela really understands the value of providing excellent customer service.Angela should be an example for her organization. Please accept my gratitude.

Je
Review №27

Extra Space Storage is a company that I trust and highly recommend. Angela Lopez the facility manager is extremely knowledgeable, kind and articulate. This storage facility is clean and safe with Ample Storage units

Jo
Review №28

Very friendly staff. Angela is very good to work with and helps a lot. Great storage unit for all your needs.

Gr
Review №29

We are in the middle of moving from CT to Fl. Its stressful enough but, I found myself laughing along with the staff here. They are informative, helpful and funny. They took care of all my questions and helped with the movers. Will always store here if items ever need to again.

Ze
Review №30

Angela was very helpful and left a pleasant and enjoyable feeling for the whole experience. I will continue to be a long time customer.

So
Review №31

The BEST Customer Service experience ever. Very accessible and clean storage units. I would totally recommend!

Bo
Review №32

Very clean, staff is very professional. Bright, great security. Very happy with this company.

Pa
Review №33

Angela was of great help and very nice customer service!

La
Review №34

$34 a month plus $11 insurance(requirement) plus tax $46.32 total for the smallest size 5×4. Must have own lock or purchase one from extra space ( bit more expensive if bought thru them) they sell them almost everywhere for cheaper. They have a gate which they will give you a code to enter and exit, not 24 hour access, only from 8am-10pm.

Di
Review №35

The manager is very polite I never get a problem when I visit the property

Jo
Review №36

Excellent customer service, Angela went infinity and beyond with all my needs.

De
Review №37

Thanks to Angela, for making my thoughts about storage at ease, and being kind and very helpful 😊

ji
Review №38

Thank you Jessica you are a great customer service. You are very nice lady . Super friendly

Sh
Review №39

Angela is amazing! She’s super helpful and has made the experience and process of reserving a breeze especially for a first timer like myself. Fully recommend!

Li
Review №40

Great internet prices, and nice customer service!

Li
Review №41

Great service. Angela was pleasantly helpful.

An
Review №42

We just got our storage today and Angela was amazing with us from the start to the end of the process. Thanks Angela

An
Review №43

Great service and its temp control.

Sa
Review №44

This place is well ran & organize. The manager Angela is the best. Highly recommend renting with her.

An
Review №45

Turn on the air conditioning because you are paying for air-conditioned storage and it will always be too hot inside.

Bo
Review №46

They made our search seamless and helped every step of the way and we had it done within about 15 minutes.

Sa
Review №47

So happy with this place! Aaron was so sweet and helpful! I would recommend the Fortune Rd location to anyone. Super clean and organized.

Li
Review №48

Great service by Angela, I rented twice at this storage. Definitely a better service since she came here.

Ca
Review №49

Extra space storage is a clean and great storage place I would recommend this place to anyone .The management personel that helped me was Angela lopez, very polite and helpful. Thank you for a great experience.

Ed
Review №50

The young lady that runs this place is outstanding, could not be more please with there service, price, and cleanliness.

Jo
Review №51

Angela was absolutely wonderful during the whole process! Thank you so much!

Ma
Review №52

Angela is real friendly, I really enjoy talking to her, she answer all my questions, she went more then beyond. 😊😊

xa
Review №53

1150 Brand Ln, Kissimmee, FL 34744 Good prices, great customer service, clean facilities. I stored all my belongings with Extra Space Storage for a year. The whole time while using the interior storage with a/c all my furniture and clothing was kept clean and yes there was dust but practically clean for a whole years worth. Im happy and would definitely use them for any future storage needs.

Mu
Review №54

Excellent service! Very satisfied

Di
Review №55

We were moving and had to have a lot of things stored until we could get into the new house. The prices are fair, the employees were great! A special shout-out to Angela for all her help! She helped make a challenging situation much easier.

Mi
Review №56

Excelente service, been renting here for a while. Angela have a very friendly attitude. Always saying hi, asking how we are doing.

Ta
Review №57

Great service, Angela is so kind and lovable.

He
Review №58

Nice place to store. Cinthia was super friendly. I really recommend this place for storage needs.

Review №59

Best service ever! Angela is very helpful and she knows how to take care of your needs! Recommended 100%

Er
Review №60

If you’re in the brand lane area and in need of storage options, Angela and Extra Space Storage will exceed your expectations. Look no more, they will take care of you promptly, personable and treat you like family. Thank you Angela!!!

Vi
Review №61

Angela was AMAZING!!! She was very patient and friendly. I had tons of questions but she patiently answered each one. She was very helpful! I highly recommend this place.

Co
Review №62

Very friendly and informative employee. Clean indoor storage unit. Priced well. No regrets.

Tr
Review №63

This unit has been perfect! We got signed up for a unit in quick time and the Assistant Manager, Jackie was very patient and positive. She gave us great customer service and my roommates & I were pleased with how things have operated!

Ar
Review №64

Very friendly. Great service. Angela is great!! Very helpful she provides excellent customer service

Ar
Review №65

Ive moved from illinois to Florida and I found this place! There is a girl there by the name of Angela and she is super helpful and friendly. I recommend this place to anyone that needs a storage unit.

Eu
Review №66

Awesome service! I used the storage units for 6 months and I had no problems. I visited the unit several times a month and the place was always clean. Customer service was also great.Thank you!

Ch
Review №67

Angela was incredibly helpful and very friendly. She was able to help me decide on the right size unit for my upcoming move and was even able to provide the neccessary supplies for my packing. Great customer service!

Ta
Review №68

Wonderful service. Angela was amazing to work with, and very informative. Answered all my questions quickly.

ca
Review №69

Clean place. Angela is super great people skills and customer service 💯

Ma
Review №70

Angela was very helpful. Clean facility and easy paperwork process.

Re
Review №71

Angela Lopez has gone above and beyond to make my experience wonderful!!! She is an asset to this company and I wanted to share that with everyone. Thank you Ms. Angela Lopez

Hi
Review №72

Angela is awesome at helping customers & listens to their needs. I highly recommend this storage place!

Lu
Review №73

Eric took care of our needs. Very professional and caring of his customers. I would recommend you see Eric! I went storage shopping and came back to Eric because he is that awesome! Thanks again for your kindness.

La
Review №74

We have been a customer with Extra Space Storage for approximately 3 years and have no complaints. Access was always available and the facilities where always clean. Elevators are large enough to fit multiple carts in to speed up the process of moving items in and out.We finally decided to get rid of our stuff that we weren’t using and closed our account. Yarelis helped us in this process and even remembered my wife’s name from just talking on the phone.Great security measures to help protect you items and the facility was toured numerous times through out the week to keep things safe.

De
Review №75

Angela was AMAZING! She made my stressful time a stress-free experience & Im grateful! I highly recommend this location for all of your needs!

De
Review №76

Great costumer service by Angela, she was very kind and welcoming!

Ad
Review №77

Always very helpful, very happy with the service. Thank you so much.

La
Review №78

Renting with them for the first time. Employees are very nice, friendly and courteous. The place is nice and clean. Got a great deal on an extra large unit. Would definitely recommend to family and friends.Thank you Jose Ortiz for your help and making the renting process easy.

So
Review №79

Today I walked in to get just info about the cost and ability but I met Ángela and with her great Customer Services and patiences she explained everything walked me thru I picked my storage and I am ready to put my stuff knowing that everything will be safe ... Thank You Ángela for your help

Ni
Review №80

Angela was friendly and courteous. She helped me pick the right unit and I couldnt have had a better experience.

Kr
Review №81

Angela provided amazing customer service. Very fair prices, definitely recommend.

Fe
Review №82

Im very thankful for Angela and others for their service. Also the installation were cleaned and there prices are good.

KQ
Review №83

Angela is awesome! Shes very polite and always willing to assist.

Ja
Review №84

Eric was very helpful. He was very professional and welcoming. He was excellent. We got all the information that we needed. This location was very clean. Even the front desk area had a fresh smell.

ke
Review №85

Worked with Angela setting up our storage space. She is AWESOME!

Iv
Review №86

Very Satisfied with Angela for all the information received about Extra Space Storage 1150 Brand Ln. Kissimmee Fl. Very Grateful to Angela and very Professional.

St
Review №87

Very friendly, Angela helped me out a lot.I went to several storage units they were vague, pricey, weren’t very informative. Angela helped me out, today. She was very friendly and explained everything to me. Thank you I appreciated !

An
Review №88

Aron helped us, and he is wonderful. He was very helpful and answered all of our questions.

ja
Review №89

The office manager Alexa answered all my initial questions over the phone and set an appointment so I could view the different spaces available. Once I arrived on site Alexa showed me what was available and the pricing. I asked many questions and Alexa took the time to explain everything in detail to ease my concerns. I decided on the 10 X 5 due to my budget and Alexa was quick with the paperwork and had me on my way in 10 minutes. I would highly recommend this location and speaking with Alexa.

Ri
Review №90

Very over priced for what you get. Have rented here for about three years. The facility needs to be taken care of. Currently it has issues that are not being addressed. The lady that works in the office can be very rude. Cant always find reservations. Plus when I asked about giving up a unit. She said I had to give it up earlier than planned. If I am paying until a certain date I should have it until that date. If I wanted to waste more time I would contact their corporate office. Not that I believe it would do any good.

An
Review №91

I used Extra Space Storage in the Kissimmee, FL area for about a year. I am extremely happy and do not have anything negative to say. I called to inform i was vacating the unit and Angela helped me closed my account. She was extremely helpful and her service was excellent. If i ever have to use a storage space i will definitely use Extra Space Storage.

Gr
Review №92

Erica was very detailed at explaining things to me and my mother. 😄😄 they also have Ac in the storage unit SUPER PLUS FOR ME!!!

Ma
Review №93

Alexa was great, she made sure she answered all my questions and helped me out in every way possible. Super fast and easy!! Great prices and Great storage place!!

Ke
Review №94

Angela is always super helpful with everything and always answers my questions!

Su
Review №95

Angela was great to work with awesome customer service

Al
Review №96

Eric was super helpful and polite. Made everything easy and the prices are super reasonable! Highly recommend

Re
Review №97

This is the 2nd time we use Extra Space and the experience has been amazing. Great location. One month free and great deals to help save money. The property is secure and very clean. Inside has A/C. Property manager Jose Ortiz is wonderful, helpful and looked for ways to help us save. Thank you Jose for the awesome customer care experience !

Ka
Review №98

Jose was very courteous and helpful. He showed us different storage possibilities, assisting us in choosing an appropriate size for our needs. The application process was seamless and easy. The facility was exceptionally clean and secure. Overall, a great experience thus far.

La
Review №99

Excellent customer service, Eric was very polite and answered all my questions efficiently.

En
Review №100

Very satisfied, Angela was very kind thank you so much

Information
39 Photos
100 Comments
4.9 Rating
  • Address:1150 Brand Ln, Kissimmee, FL 34744, United States
  • Site:https://extraspace.com/storage/facilities/us/florida/kissimmee/1000000659/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDQyNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 863-292-6611
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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