Really amazing place! They helped me out with a same day eye exam, when my glasses had ended up breaking the night before. So, I ordered contacts and glasses, but Stanton Optical also gave me contacts to wear until my order could be received!They have now officially gained a new, life long and loyal customer. I wont be going anywhere else but here.

Rita is awesome .. really knows how to help pick out something that works with the structures of your face.If you have a big head like myself its not easy to just pick out any old pair.. staff is very friendly and even though its a virtual visit with the optometrist it still feels personable . Thanks again guys keep up the great work

Suny and Tia were outstanding!! Great customer service and was in and out pretty quick as a walk in customer for glasses. Had great deals on frames and free eye exam 10/10 highly recommend

I was skeptical about receiving care from a virtual provider, but it went really well and I’m happy with the experience. Plus, my glasses were ready on the same day. I will come back.

So very happy too have been treated with so much kindness and respect.. Will and Trina were so friendly and helpful. My glasses were ready within 30 minutes.. Without a scheduled appt.. Definitely 5 stars for thos group. Thanks guys!

Rita was so helpful in finding just the correct frames! I love them!! You must see Rita, she is the best in Knoxville.

Suney was very helpful throughout my experience there. She took her time with both my mom and me. Would definitely go back and ask for her to help.

The best experience i had here at stanton optical. Suney helped me in every step of the way. And explain everything to me. She is awesome. I really recommend her. And this awesome place.

I havent had glasses in several years. Tia was amazing along with the rest of the staff. I was able to get 2 pairs of glasses and an eye exam for under $100. Im so happy to see the world with better vision.

Theyve been amazing. I was greeted upon entering. They got me in and completed my exam. I looked around and picked out my glasses. While paying the man was so kind and friendly. Told me if i wanted to wait around my glasses would be ready in about 15 minutes. Im definitely coming back. Best place to go with no insurance

Was extremely helpful and friendly. I love the selection of frames. Wont go anywhere else.

I had put off getting new glasses for several years because it’s always such a pain. I’m so glad I chose this place. Everyone was super friendly and helpful. I got an eye exam, new glasses (that I absolutely love), and trial contacts, all within my tight budget. This place is great! They also had SO MANY frames to choose from!

Everyone is so friendly and so helpful. It was my first time here and I will definitely be back.

This was the best experience I’ve had in a while. Suny helped me out so much she was wonderful.

As a glasses wearer for 50 years, I’ve had many experiences with optical stores. I had used LensCrafters in St. Petersburg, FL for years and was always satisfied until I moved to Knoxville 2 years ago. So I chose a LensCrafters near Washington Pike. My script was so off that I returned 3 times to get them redone and still I wasn’t satisfied. So I went back to my old pair and looked for another place. I am so glad I chose Stanton Optical West on Kingston and my new glasses are perfect! I compared the two scripts and they were no where close to each other. I’m so grateful I went the Stanton, they were wonderful and they had so many frame options to choose from. I highly recommend Stanton Optical!!

Awesome customer service by suneyShe is super helpful and knowledgeable she is great at what she does very very professional

Fast and inexpensive quality eyeglasses and exams. Tia Arthur was very helpful, sweet, and professional. Clean facility with a wide range of eyeglasses. I highly recommend this place!

Will was awesome at helping me pick out 3 pair of frames and helping me decide what options were right for me. He did a great job educating me on how my new glasses would work. Looking forward to receiving the completed product.

Great deals and very friendly service! Got in same day for exam for contacts and glasses. Left same day with my new prescription in my glasses. Highly recommend! Great experience. Plus their music playlist is pretty solid. 😏

I came in for the deal and ended upgrading, but I am happy with the service and staff at Stanton. Very friendly.

Ive been going to Stanton for years and have never been disappointed! Always reasonable and affordable. Kendrick helped me make the final decisions on the perfect frame color and shape for me! Outstanding customer service and he went the extra mile to help me find the best option for my tricky prescription. Thank you Kendrick! I cant wait to pick my glasses and sunglasses up!

I had an appointment for eyeglasses and Rita is the best! I have never went to the eye doctor alone before and she helped me a lot and made me feel more comfortable. There is a large selection of glasses, with a wife variety of prices. I would definitely recommend stanton optical on kingston pike!

Really professional place I just wish they would tell you the surcharge before the exam and buying of the frames. Other than that, great place.

Everyone was really nice and helpful! The associate who helped me, Kendrick, walked me through my different options after I had picked out the lenses I wanted. Everything was really straight forward!

Awesome place ! Friendly people, will definitely be my eye glass place from now on. Thank you Tia

Can’t thank Rita enough! She was amazing in correcting a mistake made by customer service when they gave me the wrong contact prescription! Excited to be able to see without getting a headache! Thank you!

Came in Saturday to get new lenses for an old pair of RayBan frames and they could not have been nice or more efficient.They did a great job!!!!JHD

Awesome and friendly staff. Eager and willing to help in anyway to accommodate you. Knowledgable about all things glasses. Highly recommend!!

$99 turns into $159. All the walls have glasses, only blue tag glasses maybe 10pair selection. Regular bifocals.

Me and my husband went to Stanton Optical and we were very Pleased with the service..... The staff were very friendly and helpful..... We will definitely be recommending Stanton Optical to all of our friends..

Ken Ware, district training manager was very knowledgeable. I’m transitioning to bifocals ! Mr Ware was very helpful while going through this process. Anthony Davis

Wow...they were extremely fast and friendly. Sunni and Tia were extremely helpful in helping pic out my frames. And I got my new prescription glasses the same day.

Very friendly, and many glasses to choice from! They also explained everything about my eyes (which I have never received before) !

STAFF WAS WONDERFUL FROM START TO FINISH!! 100% WILL DEFINITELY BE BACK

I went to this place yesterday for for my 2:05 pm appointment which I got seen after 2:25 pm the exam was alright but it is what I heard a family 👪had already made a complaint about the doctor in there and that was weird to hear someone say hey why did you hold my grandmother hostage the family was scared and they left I knew right then something wasnt right then I went to pay for my exam as soon as I told the lady I didnt have that kind of money for those glasses she totally discarded me and gave me my change and told me oh okay have a nice day that was a nasty nice move she was rude that establishment is not a good comfortable setting I feel bad but I will not ever come back to this disruptive place and I see that the owner reached out he or she can give a hoot about what is going on at their establishment that is so sad how to leave someone such a dry response knowing you just lost a valuable paying customer and you lost my total interest people whoever is reading this please note some places dont really care about how they treat you as long as they are getting money out of you to all do yourself a favor and go online much cheaper and better treatment

They were so kind and helpful and they explained everything so great so i wasn’t confused about anything!

Great experiences! They are always so help and polite. Kendrick was so patient with me and was knowledgeable of all concerns I had.

Came in after breaking my glasses during an intramural game of volleyball and I was greeted by Tia. She was so helpful and made my experience so easy. I will definitely recommend this place to anyone!

Tia in Knoxville was fantastic today! Smart, kind, efficient, funny... A+!

Suny is the best. very helpful

I always go here for my glasses. Everyone has always been so friendly and willing to help. Today was no exception. I recently broke my favorite frames and found a replacement online. I tired to move the lenses myself but couldn’t get it to fit. I came in today to see if they could help. Will took the lenses and popped them in the replacement frames in about five minutes! So thankful and happy. I’ll keep coming back.

When you call, your routed to a call center. I told them new patient, never seen eye doctor. They will schedule eye exam without telling you there is NOT a doctor on site. Its a tele med appointment. A first time patient needs the entire exam. Dilation, slit lamp, and retinal health h & p. No Im not an optometrist but this is a scam to do a first time patient with a virtual exam. Buyer beware. You get what you pay for...

Tia, Amber, Sunie we’re so helpful and great. Great place to go!!

Great group! Worked with my eye insurance discount which saved me a lot

Suny and all the staff were great. Ill be back for sure!

Will & Kendrick went above and beyond to help us out. My husband has very poor vision & we found ourselves in desperate need when his only pair of glasses went to the bottom of the lake. This team was so kind, professional, and understanding. We are so thankful. 5 Star - Class Act hands down!! Highly recommend!!

They were awesome and patient with me being that it was my first time trying contacts. I even had to go nack because I lost a contact. Very helpful and courteous! William and Rita are both amazing. I DEFINATELY RECCOMEND!

After fully vaccinated I made appointment. Once eye test completed with frame selection made I paid in full for 1 pr. Bifocals as they are not included on special offers. Nearly $200 for 1 pr Awaiting delivery to store from FL. I was told a week and a half. 2 weeks later I had to chase UPS as store had no information on estimated time. I can see pretty good far away but not close up. First time used Stanton the glasses were good but I just wasted my money. Due to covid no dr. On sight so it was guess and go virtually. Go somewhere else where they care about their customers. Here you are just their cash cow.

Ken was great to work with. He was patient and very helpful. I highly recommend going and seeing him!

Kendrick I was a major help. He helped me in every area I needed

Tia is the kindest person I have ever met! Every employee in the building has a positive attitude and is extremely personable; I can’t wait to come back!

Great experience...Only place Ill go for glasses from now on!! Kendrick was very helpful, knowledgeable, and professional...Walked in and was helped right away. Kelsey was awesome with the exam..friendly and professional as was everyone in the store!! Highly recommended!!

Thank you Suney, I just got my glasses I love them so much she helped me pick ones that fit my face shape if you are a Spanish speaker she is helpful.

The people were super nice and they were extremely helpful

In a world where everything is going 100 miles an hour, Suny, the technician, took the time to listen to problems I have had in the past with my glasses and helped me figure out the best lenses and coatings to work for me. She is an awesome person and loves helping people.5 STARS!!

I had a glasses emergency today and Stanton was right there to save me! Thank you Tia, you were absolutely wonderful!

Great service! Suny and Tia are always smiling and happy to help. I strongly recommend Stanton Optical!

Love love love! Melissa was amazing. Super friendly, made me feel super comfortable and helped pick out a great pair of glasses. I definitely recommend this place. The fact that I have social anxiety and I left this appointment feeling amazing, says everything you need to hear!

Amber was absolutely great and super helpful! She walked me through the entire process and made sure I found the perfect glasses for me.

I had an incredible experience at this Stanton Optical! The staff was incredibly nice and helpful which really goes a long way. I made a last minute appointment and was seen within 10 minutes. My exam was done efficiently and comfortably and once I was finished, I found some frames, got my prescription, paid and was done. I came back to pick up and hour later which was also a very quick experience. Im so glad this is the place I chose!!

Amber was great to work with when helping choose my frames! Would definitely go there again

Rita is the 💣 diggity!! I am terribly picky but she had me in a pair of glasses and shades in no time!!#RitaRocks

I would recommend. Everyone is very kind and extremely helpful. They have a ton of frames to choose from also

KELSEY was LITERALLY FANTASTIC!! She took all of the stress out of the experience. Finding great frames is difficult for me. She genuinely cared and even gave me her honest opinion when I asked for help! I’ve never been so happy leaving an optical appointment! Best eye experience I’ve ever had, and I’ve had many 😂.

I had a wonderful experience at this location. I made a last-minute appointment and they were able to get me in within 10 minutes. As soon as I walk through the door all the sales people greeted me very nicely and respectfully. When I was getting my eye exam, virtually, the doctor was very patient and kind. It was one man in particular that I met and his name was Kendrick J and I absolutely thought the world of him. He was very knowledgeable about his job and he has an incredible Way, I’ve communicating with customers. I believe a lot of other businesses could learn a lot from Stanton optical in West Knoxville off of Kingston Pike.

Had a great experience and service today! They were very busy, but took the time to cater to each customer. So excited to get my new glasses TODAY, will definitely visit on the future. Kendrick and all the staff were AMAZING 👍🏻

Tia and Suni are the best! Highly recommend coming to see this team for your optical needs!!

I was met by a young man who seemed completely disinterested and had little knowledge about opticals. Clearly, he was working on commission and just wanted to sell something. I already had an Rx. Just needed glasses made. Once I picked out some frames, he sat me down at a sales desk and proceeded to itemize all the charges for lenses. I felt like I was at a timeshare presentation. His primary purpose seemed to be to upsell me. The chart of lens features, lens material, polarization, anti-glare, etc., had no prices on it. The kid was itemizing costs on a yellow sticky note. I asked him where he was coming up with the prices and he said, Oh, I just know. The whole operation seemed very sketchy. I left and went to a competitor. Got much better frames and lenses for considerable lower price. The same lenses Stanton was going to charge me almost $300 for were only $90.

We made an appointment to come in for an eye exam for my boyfriend. I stopped by to use the womens restroom, opened the door and there was a used feminine hygiene product stuck to the wall. I wish I was making this up. Ive never seen something so disgusting, especially not in a doctors office. I asked for permission to use the mens restroom, which didnt have that decoration, but it was still pretty gross.After skimming through some of the reviews and hearing someone say that his eye exam was virtual, we decided to take our money elsewhere.

What a fabulous experience! Friendly and efficient help. Tiá even had my glasses ready for me in less than 24hrs!

Excellent place the staff is very friendly and helpful would totally recommend coming here.

Had a great experience!The telemed exam was quick and easy and getting the glasses ordered was quick and painless.Kendrick was super helpful and knowledgeable.

I am so glad that I tried Stanton Optical in Knoxville. Great Service. Suney is the best !!!

Exam was thorough but it took almost a month to get the glasses. When I finally got through on the phone I found out the glasses were there for a week ready for pick up. Poor customer service. I found it impossible to check status online or by automated phone system. You need to do some work here! Not everyone has unlimited time to waste.

I had suni and Tia help me today. They were very helpful on saving me money on new lenses.

Plenty of appointments available, I made appointment the same day and I was able to get seen. I love all their offer and they work with you. Kendrick J was awesome he helped me with my glasses selection and he was very knowledgeable and passionate about it.

Amazing place, great friendly service

From the moment I called to see if they accepted my insurance, to booking an appointment, to arriving and being seen, to picking out glasses and checking out, I was treated with kindness and courtesy from a very professional and knowledgeable staff. One gentleman in particular really stood out. His name was Kendrick. He answered all of my questions, was very friendly and just made the entire experience wonderful. He made me feel very relaxed and confident with my purchases and he had a kind heart and a listening ear. I highly recommend Stanton Optical at West Town on Kingston Pike!

Amber was such a great help with getting my prescription right and helping me find affordable prices ! A truly amazing staff.

Everybody was so helpful. SUNY was fantastic and very professional with helping get what I needed.

Id give it an 1/8 of a star if I could. This store is dirty and the employees are rude. There isnt a dr in the room doing your eye exam. You talk to him on a tv screen. The equipment kept breaking down and when I went to pick out glasses they had 9 pair to pick from for the sale they had going on. I didnt feel like I had a eye exam that would help my vision. I did not. When I ordered glasses from a different place, I cant see out of the prescription. On Easter I cut myself badly because I couldnt see my veggies. Only bright spot of this whole thing was Kendrick. He was a ray of sunshine. He was professional, kind, helpful and intelligent

This place is awesome. My job sent me for a physical and during so I failed the eye test, so I was sent home without pay until I could get glasses or contacts and pass the eye test, after calling several places it was looking like I would probably be missing about 2 weeks or more of work just waiting to get an appointment. This place was able to get me in the very same day I called and also gave me a free trial pair of contacts. I go tomorrow to take my eye test at work again so hopefully it works out and Im able to pass it and return to work. Thank for for such great and fast service, also for working with me to insure I would be able to get something done that day, very grateful for that and I will definitely recommend you guys to everyone in the future.

Friendly fast service.

Brandon Adkisson was awesome, he was helpful and fun. So happy we ended up there, my boyfriend and I walked in and were able to get a same day appointment, went had brunch with just enough time to get back for appointment everyone was great, the whole process was easy, very happy with our experience.

Hi ms. Amber was very helpful and helped me with the best option

Very helpful employees, great service and selection

Suny is great and very helpful! good place to get glasses!

I didnt like it. Just felt very impersonal, transactional, and chaotic. They just try to get you in and out as quickly as possible. Didnt feel like I received a lot of help or explanation on why I need glasses or about my results. I ended up being there for a few hours. Their selection for glasses is not good. Yes, you can go in and you will leave with a pair of glasses, but like I said before chaotic and not much is said to you about your results.

SUNY and Tia are the best.

Bought “two pair” of glasses back in April. Was treated okay by the dude with the ponytail and copious quantities of dandruff. That was the high point of the entire transaction. The “exam” is done “virtually “ with someone possibly in another solar system. I had been led to believe this was a covid thing but apparently it was not. Left with one pair of glasses and the other pair was supposed to be in a few days later. Well I called on day 2 to try to stop the second pair only to be told I could do that when they came in and the person NEVER got my name and my phone number doesn’t show on caller ID. Fast forward to today, 5/29 and I go into the store to just get a refund on the second pair and low and behold the second pair has been there for weeks, they couldn’t be bothered to call and let me know I suppose. Got worse here, way worse. First off forget the idea of 2 pair for 59 dollars, that concept is merely that…..a concept. A concept that will never ever actually come true. I originally paid 330 dollars for two identically costed pairs and mind you the entire first trip weeks ago I was told repeatedly that if you only got one pair then they would be half priced. Back to today and to simple math…..330/2 = 165. This Steve urkel clone kept trying to refund me 117 and reminding me that it was buy one get one free. He was too stupid to understand the concept of simple mathematics and at one point even suggested that I was going to leave the pair that was on my head there as well. Was incredibly unprofessional, incredibly combative AND used fowl language as well. Regardless of what language I use no way on this planet should he have ever said the word f&)k with a customer. Finally he told ponytail to go ahead and refund the right amount then had the audacity to act as tho he did me a favor. Had his team picked the phone up weeks ago I’d have kept them even tho they were wrong as well. This place is a nasty sh7&hole in the exam area and employs those who weren’t good enough to mop floors at a peep show. I don’t care how broke you are, don’t go to this place. It is an absolute joke.

I knew exactly what I was looking for and they helped me find it with ease. Amber was a huge help.

This place is top notch. got tired of messing with the VA and the friendly people here from receptionist to the manager Will even taking time to help out. We finished our glasses pick out with Suney she was very informative and knowledgeable.

Ken, was amazing! Helped me with the best glasses! Cant wait to come back! 10/10

Amazing service and amazing prices. I love that they have bilingual staff in office, and thru telehealth are able to offer consultations in Spanish. Suny was so sweet and explained everything so well during the frame selection. Would definitely come back and recommend this place to others.

I had the best customer service! Everyone was incredibly helpful and the atmosphere was so friendly. I was late for my appointment, and they still had me in and out in under an hour! Kendrick was a great help in understanding all of the deals the store has going on. 10/10 would recommend Stanton Optical for your eye care needs with or without insurance!

That guy with the ponytail reeeealllly helped take care of me and my friend. We found the perfect frames to compliment our style.

Great experience! Same day appointment and in and out in about half an hour. The staff was very friendly and helpful. Would definitely recommend!

Very helpful employees! Safety regulations practice and knowledge staff ! Top marks for this location.

Went in for my first eye exam in a while and the service was great. The exam didn’t take too long and Kendrick was great with breaking down all of my options and answering any questions that I had.

Wonderful experience. Kardero was absolutely great and very helpful in explaining everything!!!Everyone was extremely helpful. Highly recommend for anyone who needs an eye exam and glasses!!