Lady had no interest in letting us either look at homes or show us any. Met us at the porch. Asked a couple of questions and was like dont got anything for you. and that was it. We just walked back to our vehicle and left. Very unhelpful attitude. Not a way to sell a home.

If I could give a negative star they would get three. We waited 9 months after paying extra to lock the price in, they sent an email 2 days before being built saying they would have to charge 13k extra. After multiple attempts to contact them try to find a missing page in the contract agreement where they sign their name(binding them to the contract) they messaged back saying that it would be 25k more. Do yourself a favor and don’t waste your time and money. Their completely dishonest by taking your money in the beginning to lock the price in to turn around 9 months later and go back on their words. They’re complete liars and thieves.

Working with Joe at Royal Homes has been wonderful! Cant wait to get our home and working with Joe has made the process easier. Go see the beautiful homes and ask for Joe, you wont regret it. Not pushy and will answer all your questions (Ive had a ton of them and all answer timely). Will update my review after we move in so you have a full review from start to finish.

Family owned and operated always greeted with a smile and yet but not least a can do business attitude. Its not always about the money.

I visited Royals Home Sales on 10/10/2020 on a Saturday literally I was the only one touring the property at that time no other cars was there no one was there period. The first home I went into facing the main road under their billboard was unlocked. I went in tour the home, absolutely loved the floor plan of the home, and and I love the quality of the home. So wanted to view more homes on the property the second home I went to was locked. I went into the office there was a lady sitting down on her phone looking out of the glass window to the left of me saying no one could assist you at the moment we are busy but there was no one there she continued with her phone conversation. And then a man walked down the hallway on his phone but he immediately ended his call then introduced himself as Edward. I explain to him that I couldnt visit the second home because it was locked then he stated that all of their homes are kept locked. I explain to him the first home I viewed underneath the billboard was unlock. He explained that the home that I wanted to view was sold in their discontinuing it. I asked him could he show me all four bedroom home he was kind of rude and didnt want to give the tour. So I explained to him that I like the first home that I tour the best could he give me an application but he kept asking me about my credit score and how much I could put down on our back to the office. So he took me to his office and stated that he couldnt do anything for me if my credit score wasnt a 650 or higher and if my credit score was low I will have to put at least $20,000 down and thats still not guaranteed if Im able to get a home because they only accept credit score 650 or higher. He stated that he couldnt give me an application and at that there was nothing he can do for me if my credit score wasnt 650 or higher the only thing that I could do is give you a printout of the floor plan and my business card and no application. But I was kind of in awe since I didnt complete a application and they didnt do a credit check for him to know my credit score. I feel like he was stereotyping because Im an African-American not all African American have bad credit so I wont be doing business here.

Very nice people. Good looking homes.

Do yourself a favor, dont go anywhere else! We LOVE our home. A+ from start to finish. Thank you Royals Homes.

I absolutely cannot say enough wonderful things about Royals Homes. From their entire staff to their customer service to the quality of homes they sell...everything is top notch!After an absolutely horrible buying experience purchasing a home from another local competitor for a family member, I was in the market to purchase my forever home. I was determined to not let history repeat itself and set out to find a quality company that was honest and provided quality homes that they stood behind. I toured every lot in town...and I mean EVERY! During the hunt to find my forever home, I visited Royals Homes several times. Each and every time I visited, I had the pleasure of meeting with Catherine who was with me from start to finish. Catherine was so patient and so kind, never once growing frustrated with my frequent trips and walk-throughs of several homes they had on the lot. Catherine was very knowledgeable and was able to answer every question I had. After months of searching, visiting every lot in town, and touring properties several times, it was apparent that Royals Homes had everything I was looking for.In the end, I decided on a Destiny home that offered everything I was looking for...the quality and the finishes were above and beyond. Just as important as the home itself though, is the company and the people who sell the product. The entire Royals staff, from Catherine to Eugene, the owner of Royals Homes, to his son Bo, each and every one of them went above and beyond to ensure that my experience was smooth and unlike my previous horror story. They were all there to guide me and assist in any way that they could. I knew that I had people in MY corner who I could trust and count on at every turn. From purchase paperwork, to pulling permits, closing, delivery and beyond they have been absolutely wonderful!One thing I learned in purchasing a home from another local lot is that getting the house delivered is just the start of making that house your home. If you don’t have your people in your corner, standing behind the product they sell, this can be a daunting battle. The entire Royals staff has ensured that even once the house was delivered and set, all of the work that has to take place after delivery is complete. From the day the house was delivered, there was steady and quick progress to ensure that the house became my home. Eugene and Bo have personally made trips out to my home to assist me with the transition. This shows that you have quality people standing behind the product they sell...they care so much about the people behind the purchase.If you are in the market for your forever home, trust me, you do not need to look any further than Royals Homes. They have the complete package; Their homes are well priced quality products and they seal the deal with their staff, customer service and willingness to stand behind their products. Royal Homes has become family to us.

We drove 4 hours to look at a certain model. They knew we were not buying from them due to building out of state. Paula spent time with us and was very friendly and helpful. If we were building within their 100 mile radius we would definitely be using them. Everyone in the office was friendly and welcoming. The model we looked at was perfect and exactly what we wanted. Thank you again Paula for the amazing Customer Service. Much Love, The Powells

So if your in the market to get one of their beautiful homes make sure that you go by there when the weather is beautiful. Otherwise you will get cranky Karen, who will be short with her with you and wine about how cold they keep it in the office. She was short with her answers and just seemed like she didnt want help us. I drove from Gainesville to Lake City but I felt like I could have stayed home to have some one be so rude. But it makes picking a new mobile home that much easier, I wont do it from there.

I have not purchased a home from here but I did have the pleasure of being shown many homes at this lot by Little Joe. He was very informative and we werent rushed or anything. I wanted to leave a positive feedback after reading some reviews.

Friendly but not in agreement when they told us there is no difference between a Manufactured (mobile home) and a Modular Home other than price. We prefer the Modular for its durability and resale value that is comparable to an onsite stick built home. Unfortunately is seems difficult to find anyone that wants to sell/build a modular around here.

We drove 1 hr today to look at Royals homes, my friend recommended them and im glad we went. We had Edward walk us around. He was great very informative about each one of the homes we also got to meet Mr Royal himself that was a bonus for us. We love the destiny model thank you so much we look forward to working with them to build our new home. Dave & Christy Goga

Do not trust their land clearing contractors! They cleared my parents land and left two huge mounds of trees and debris. They hauled nothing away and it been a huge task for us to get rid of financially! We sent certified letter requesting that they remove the huge piles. Royal has absolutely ignored our grievances. This is a absolute shame that this was done!! Just frustrated that my retired parents are left trying to get rid of this themselves.

Great people and it was the only place that my wife and I would purchase a home from ! Love ours !

My fiancé and I had been home searching for months with no success when we decided to do land and a mobile home. We went to several other mobile home lenders in the Lake City Area and researched several others. After a lot of thought and some bad experiences with some of the other lenders we were delighted with our experience at Royals Homes. We have been working with Joe for the past few months and he has not only been helpful to us but has tried his best to get us exactly the home we want- even with both mine and my fiancés pickiness. He was always willing to show us some of the homes several times before we made any decisions. Even up to the end he still would take us around and show us what we were picking out and was able to visually show us so that we felt good about any decisions we had made. Furthermore, Joe explained everything to us and has always been available to answer any of our questions in a timely manner (and we have had tons of them.) Above all else, he has been honest throughout the whole process and has not left us in the dark about any of the process at all. I am very glad to have chosen to work with them and happy to have had Joe as our salesperson. Also, forgot to mention they are very upfront about pricing and are willing to help you get the best home for a good price. Right now we are at the end of our process and soon our home will be in the construction phase and I feel confident that all will be well as everyone at Royals have been positive, honest, and willing to help.

Gotta say, didnt have the same experience as that woman. This place is the most honest in town. You will not get ripped off. Sounds like sour grapes to me. Eugene is one of the most honest business men in town and he only has good people working for him.

The girl named Cathy was really nice very well experience d she showed the most beautiful homes and she and the other employees made me feel comfortable and they y gave me the best tour and good information...I would recommend royal homes to all my friends again Cathy I believe is the best Employee..Thank you for the wonderful service....yours truly. Mrs..Patricia hopper..

We went the on Friday, was not busy at all. We wanted to look a the homes they sent a sales person out, she was extremely rude like she didnt even want to be there. She showed us 2 homes never told us anything about the home and we were so impressed and wanted to see more of their line. After she showed us the 2nd INE she quickly said have a great afternoon, never offered to show us anymore. I was so upset especially since we drove from Gainesville to see them. After looking at the first one I was so impressed even though the saleswoman said nothing about it unless I asked and acted like she did not want to be and actually acted mad at us. I have never experienced anyone like that. I am very impressed with the 2 she showed us or let us look at that I seriously am thinking of making a purchase of this brand. I will NEVER go to this place ever. We went across the street to look they were so sweet and told us so much if the manufacturing of their homes. I dont know what was up with this saleslady butt she lost 2 sales quickly my sin and his wife and ours. Horrible sales!!!!

Your caramel mocha is really good and the sandwiches breakfast sandwiches delicious thank you I give you a 10

Great floorplans and upgrades but Destiny has bad execution! I wrote the owners of both companies letters and received a letter in return from Eugene Royals himself stating pretty much nothing is perfect and that I’ll just have to deal with what I have until it’s fixed. This is my second brand new home and I know many people who have bought brand new and never have I heard of so much wrong with a home. We have been in our house for 2 1/2 months and still cannot use our master shower and someone has been to our home 5 times now! The quality of our home was below standard and speaking to Johnnie Lovett at Destiny and Bo and Phil Crews at Royals is anything but pleasant.

Great place to buy a home friendly nice Quality Homes service you can count on..

Im in the process of buying a home from Royals. Ive dealt with the salesmen Joe since January when I originally started looking. From day 1 he has been honest, informative and VERY responsive!! Im super picky, impatient and sometimes hard to deal with and he has made me feel so comfortable throughout this whole process! They also have the nicest homes weve seen and weve been to st. Augustine, Middleburg, ocala, Gainesville and every lot in lake city.

This was one of the worst experiences that I have ever encountered. I feel like Destiny, Skyline and whoever provides Mobile Home to this lot need to really reconsider who they have represent them. My husband and I are in the the market for a home, I went to Royals in order to look at a few of there floorplans, in which I have been to many lots with just absolutely wonderful salespeople but at ROYAL HOMES, I was immediately met with a female salesperson that informed me that she worked on commission, so that if I did not plan to necessarily purchase from them, then she had no intent of showing us the homes. Now, should there have been a crowd of buyers there that day, I could understood but we were the only people there and to make it even worse, Mr. Royal said he completed agreed with his over the top rude Sales women and then he had the nerve to say to have a Blessed Day, if the way he acted along with this rude women is any kind of example of someone who would SAY to have a blessed day well his actions and the way he runs his business and who he employs are a far cry from any religion example. Now, when I go to purchase a Ford, I may go to many lots to look at different Fords and I believe that if Ford had rude sales people working off commission only representing them on these lots and were extremely rude, and unprofessional and just down right unconcerned then I think upon complaints Ford would get involved, so Destiny, Live Oak, Clayton, Skyline and who ever else sets up there product to be displayed at Royals Homes in Lake City, OFF of Hwy 90, I sure would think 2, 3, 4 or many up to 10 times before, I would bother to even drive to there lot, This is my review, so I would stay away!

Excellent staff. They took their time to answer my questions. Good quality homes at affordable prices.

Mrs. Paula is the most honest salesperson you will ever meet.The Best customer service

Great customer service. Great family business. Love the Royals.

Went to many lots and quality sucked!!! Royals has good top of the line homes nothing in the area compares staff is always on point and respectful highly recommend getting a house here

Very helpful, honest staff. They sell a Great product filled with the upgrades already in the pricing.

I happen to know some of the staff personally. Extremely professional and willing to go the extra mile to satisfy the customer.

Very nice homes here. Good service as well.

Paula is the lady you will want to talk to... awesomeness

Great sales staff and they aim to please every customer!

Nice Homes but Extremely Costly for a Prefab Home!!

I throughly enjoyed the tour, but would have liked to see other places besides the one the sales lady wanted me to see

If youre going to buy a mobile home I check here first and last

Nice selection

Horrible customer service!!!!

Wouldnt go again for free.

Go see Paula!!!