The team at the dealership did a wonderful job at getting me in and out of the express lube and home in time for dinner. Definitely recommend for a job well done.Thank you

I had such an amazing experience with this dealership. I worked with Ben Winters and he helped make my trade in process easy and mutually beneficial. On the first day of Spring I was able to drive my first new, never used, Car out of their lot and into my driveway. Thank you all so much and I will always recommend you to anyone I can!

Great Place to purchase a vehicle. Great sales and service team

Nice facility

We had called and gotten a quote for an oil change and when we fianlly got the bill it was over $100 for just an oil change. And they had charged us to replace a filter without ever asking us if it was something we wanted. I understand trying to be proactive but this was just shady. We’re also told she would get a discount for having a Mazda but never got it. Heard such good things but was thoroughly disappointed. We will not be returning

It was a wonderful experience! Ben was so nice and professional! They went beyond our expectations and understood a family dynamic! Thank You!

Took my Mazda here for a recall. Somehow they overlooked it on the day it was scheduled but I was in no hurry or anything so it was all cool. Not sure if I dropped the keys at the wrong place or how. I did in fact drop it off after hours. The completed the recall and overall good experience.

The buying process for the Jeep I purchased was extremely easy.I did however have some trouble with the vehicle I bought. Being that I live 2 hours from this dealer I had to go to a different Jeep dealer for repairs. The dealer I went to would not cover the repairs under warranty so I called Ladd-Handford and let them know about my situation. Jason from Ladd-Hanford helped out by rectifying the situation without a blink of an eye. He has been great through the whole process, super friendly, and wanted me to be happy. Thats what customer service is about.I would definitely buy a car from them again just because of how pleased I am with their customer service.

I knew I wanted a pre owned Mazda and was actively searching for my best deal. I saw a car ad for Ladd Hanford. My salesman was Josh Streiff. His knowledge of the vehicle and no pressure attitude made my test drive comfortable, but his kindness sold the car! A thank you also to Ryan for helping me while I waited.

Good deals

Excellent purchasing experience with Ladd Handford Sales Consultant, Dean Ebersole.I walked into Ladd Hanford and told Dean what vehicle I wanted, what price range I wanted to be in, and when I want the vehicle by. Although Ladd Hanford did not have the vehicle I wanted, Dean did go the extra mile to get the vehicle I wanted. All of my criteria was met and exceeded my purchasing expectations. Very easy and straight forward to work with.My new CX 5 is amazing, and so was my purchasing experience. Thank you Dean Ebersole.

Friendly customer service, no hassle buying, large selection of new and used vehicles to pick from. Service department is also great to deal with.

Always fast friendly, fairly priced service, highly recommend. I have bought three cars here so far, and always felt like I made a good deal

Drove over 3 1/2 hrs just to look at a vehicle they have......let them know they were over 2500 dollars above bluebook.....i was willing to pay cash and take it home that day if they were willing to get it closer to book value and they werent willing to budge......then finally were willing to drop down 500 at the most......what a joke!!!! Never again

Good service experience - didnt try to push services on me I didnt need - honored discounts I wasnt even expecting - will be back

Very friendly, knowledgeable and went above and beyond to get us a new vehicle at an affordable price!! I would highly recommend them to anyone in the market for a new or used vehicle!

One of their employees helped us out when our car broke down in the middle of the highway. Most helpful guys weve ever met!

Loving the new renovations! Great group of people !

Great staff,when problems have come up theyve been quick to make it right. See James in sales, tell him Eli sent you.

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