Ryan Austin was a fairly subpar employee and equally bad human being. Was asking about prices to find the right deal and he kept disrespecting me and insinuating I was poor. Very unprofessional, hope management looks into his attitude and performance.

Great experience. Kelly, Ryan and Ed were top notch throughout the process. I had a few questions and concerns, and they went above and beyond to make sure I was 100% comfortable with the car I was about to purchase. They let me take the vehicle to get my own inspection from Toyota, and the only issue were the brake pads. They did not hesitate, and replaced the brake pads for me no questions asked. I would highly recommend them to anyone looking for a used car. They will not disappoint, and will go out of their way to make the deal. Thanks again for the non-stressful, relaxed experience.

Ryan literally elevator (up and down) checked out my wife right in front of me.To make matters worse, his haggling skills were pathetic and he kept saying he was on hold trying to get info to give me.In the end, he scribbled an offensively low offer in pink ink for a trade on a 2016 Green model.

Even 1-star is too much. Ryan is terrible. Worst experience of my entire life. I wouldnt trust anyone that is connected to him in any way. BEWARE. Shady, unprofessional, a bad person, untrustworthy, and vindictive.

Met with Ryan to try and purchase a car. One of the most unprofessional people I’ve ever met. Wouldn’t get off his cell phone and showed zero interest in me as a customer. Left and ended up purchasing a car down the road.

Im adding another well deserved 5 star review based on my experience buying a vehicle for my daughter from all my new friends at South Cumberland Auto.If you are looking for a used car then this is the place I would recommend you go. They will take care of you. They have integrity and stand behind their vehicles and truly care.They had the exact vehicle she wanted in great shape and a very fair price. I cannot say enough how great everyone was to us. I felt like a part of their family.I couldnt be happier with the car and the 5 star experience.

I recently purchased a new to me car from South Cumberland Auto. It was exactly what it was advertised as. Great, clean, one owner. Ed made the purchase easy and quick. This is a great group to do business with. Very professional and honest. Thank you South Cumberland Auto. I love my new ride!

These are the most honest car salesmen Ive ever known. They go farther then the extra mile to make sure you have a safe, dependable vehicle. Ive seen the owner replace 5 thousand dollar engines for customers because he felt he was responsible for selling a car that had a mechanical failure. Great guys.

I bought 3 SUVs from South Cumberland Auto and couldnt be any happier! They will do everything possible to make you happy. I am a happy customer. High integrity for a used car dealer, 5 stars!

Great Price, Great Car, Great Service! Ryan responded to my inquiry quickly and Ed made the car buying experience easy and enjoyable. I will definitely be coming back to them for any used cars I may need in the future!

Love Kevin and Travis. They have a great team and do excellent work. Very affordable and always take great care of their customers.

My wife bought an 09 Jeep Patriot from Ryan.At first, everything seemed great.After 7 days, we have to put in a new engine, due to it using 5 quarts of oil per week.We also have to replace the entire front end.I would highly discourage ANY ONE from doing business with them.A $6521 vehicle is costing us an ADDITIONAL $4500.

I would avoid doing any business with Ryan. Unprofessional and the definition of a used car salesman. AVOID at all cost.

Ryan was a great when I came in looking at vehicles. They made shopping for a new car easy and never once felt hassled or pressured to buy something. I highly recommend them if you are in the market for a car.

Bought an 09 Jeep Patriot, on October 12, 2018, from them.No sales pitch, no pressure, great price.Ryan was a doll!!THEN all hell breaks loose!!Its going through a qt of oil A DAY!They offered to let their mechanic look at it.His mechanic ISNT LICENSED OR BONDED!!The front end is BARELY hanging in there.No offer to fix that, go figure.I wouldnt refer them to ANYONE!!!

Poor professionalism. The guy was laid back, smoking cigarettes and very unprofessional. Tried to negotiate a price and the salesperson sent the manager. The manager only discounted $200 of the original price and didnt like that I was negotiating the price. At the end, the manager pretty much didnt care and lost my business. I had cash! Well...you are aware...

Had a great, no pressure car buying experience with Ryan and crew! I hate car shopping, but these guys made it pleasant. They were up front and honest about quality and price. They are very selective with their inventory, we will be back!

Best car buying experience I have ever had. No pressure and helped me find exactly what I was looking for. Could not be more satisfied with our car!

Looks like other people had a similar experience as me, specifically with Ryan.

I love you guys to death. This place will practically bend over backwards for their customers even after you buy a car. Thanks Ed. Debbie.

Ryan made anti-Semitic remarks towards me.

Some of the nicest people you will ever meet, its a blessing to see a used car lot do the right things and take care of their customers.

I would steer clear of this place. I dealt with a Ryan who proceeded to check my wife out during the sale. Not only that but he ended up selling me a car that made it a week before needing a new engine. Stay as far away as possible.

Amiable, fantastic staff that are very easy to work with and worthy of glowing praise!!

Great laid back car buying experience, no pressure quick easy and great price! Sam was a pleasure to work with !

Excellenct service, great people, good product, highly recommend

Great people to work with. Will deal with in the future

Great people .

Very well.!