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Chacon Autos
361 TX-121 BUS, Lewisville, TX 75057, United States
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Chacon Autos
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Ja
Review №1

Quick easy and affordable. I came in 30 minutes before closing and still had wonderful customer service. I got the car I wanted!! Even though the down payment was out of my budget the worded with me the entire way to get me the car I wanted. Truly a five star place with five star service

Sh
Review №2

I had a wonderful experience at this dealership. Most notably from Vincent. He was kind, compassionate, and knowledgeable. He helped me get a great car and I am so grateful. I will definitely be recommending this dealership to everyone. Forever grateful... SG

Ri
Review №3

This was the best experience I had purchasing a vehicle. Mr Andre was extremely nice and professional. I’m so happy… God Is Good 🙏🏾

Ri
Review №4

I would like to say my experience at Chacon autos off Corporate dr. was GREAT. Mr.Andre that sold me the car was very positive and passionate about getting me a car that I would like and could afford. I love my car I just purchase and once again Thanks Mr. Andre!!!

ch
Review №5

Our Experience at Chacon was great Andre McDade was fantastic getting us in and out. Definitely would buy another car with them and refer our friends

Ka
Review №6

Mr. Andre is the man!!!! Staff was really friendly. The process was easy as 1 2 3. I would recommend them to everyone.

Ga
Review №7

Go see VT!!! He is the Store Manger. He is great!!!

Sh
Review №8

This place will screw you over! They run your credit 58 times so you cant get approved anywhere else! They make money by repo-ing your car even when youre up to date on payments then tell you its $2000 to get it back. Dont waste your time or money on this malicious dealership

St
Review №9

Incredible customer service! Will always recommend Chacon to everyone! Andre made everything a breeze, was so kind and helpful and even bonded a bit with my son who is a fighting Jaguar! I couldnt have asked for a better experience!

Ki
Review №10

Tracy and Keith I could write a book about how awesome you guys are at chacon auto... when I started to feel discouraged about my issue with not been able to get a car you guys turn that feeling around for me and got me in a nice car and I got to drive home in the same day... I’m definitely gonna let my friends and family know about you guys... The customer service y’all provide is so awesome and I love bit of y’all service... Everyone is welcoming but I love how Keith the boss greet and meets you when he sees u pulling in. I love there customer service that have the best customer service and satisfaction... They don’t just put you and a car they let choice what of kind you like or help choose what is best fit for you as well.... SHOUT OUT TO KEITH AND TRACY YALL GO SEE THEM I PROMISE YOU THEY WILL MAKE IT HAPPEN FOR YOU....

Ch
Review №11

Best service I ever had Andrew will get you in and out come see him if you want a car

Be
Review №12

I loved my experience at Chacon. My credit isnt very good due to college loans, but thats not a problem here. And their selection of low mileage cars is beautiful. Would highly recommend, and Andre gave great customer service!

Ja
Review №13

Best car dealership in the DFW! I’m on my 3rd car with them! Each one paid off!

Ja
Review №14

What a wonderful place. Mr. Pete Kane was so helpful. We got a car here that we loved, and after we were involved in a car accident, they helped us get a new one quick and easy. Such a great place to get a car, cannot recommend highly enough!!!!

Ke
Review №15

Andre went above and beyond to help me get into a reliable car. My credit situations is not good at the moment but they didn’t make me feel bad like other dealers have done. Weill definitely buy from them again.

Ca
Review №16

They will not stop harassing me. I have not done business with them nor will I ever. I was used as a reference by an ex coworker of mine, I was never meant to be a method of contact for this person, yet Chacon repeatedly calls me when the person who bought a car with them decides not to pay her bill on time... which is apparently frequently. I have asked to be removed from their list of contact information and have been clearly ignored as I still receive voice mails asking me to pass along a message to the person they are trying to reach, so they CLEARLY know its not their number. I know other ex coworkers were also used as a reference as also receive similar phone calls. I find this highly unprofessional and a blatant misuse of personal information.Buyers, be warned: careful who you choose to put down as a REFERENCE as they WILL use them as an alternative method of contact if you dont immediately answer your phone when they want to talk to you. This means your boss, coworkers, friends, or family will all be made aware of your personal and private business.

Ta
Review №17

Traci is amazing made care shopping fun! Explained everything so we understood it. She recommended 2 different vehicles both of which were great. Definitely will be back for car number 2. Keith is also awesome!! Entire staff friendly!

ma
Review №18

Awesome services

OG
Review №19

Very good place to go purchase a car from

Sh
Review №20

Mr. Andrea is so sweet. This place made it so easy to get a car and the mileage is awesome, as soon as you walk in they great you like your family. That’s what I love. Don’t go nowhere else but here. Thanks guys 😊😊😊😊😊

Br
Review №21

I just want to thank Keith, Marcus, and Ms. Tracy for treating like family as soon as I walked in. I am so happy I came here. This was my first stop and I don’t regret it one bit. I recommend them over any car lot! Clean facility, friendly staff and welcoming spirits. Thanks guys!

ke
Review №22

Keith and Andre did what they do best...get me into a car which was an upgrade from the 1st one I bought at Chacon Autos and managed to keep the payments within my budget. Oh...they have started a semi-monthly payment schedule now, so thats super cool. I will always come back as long as one or both of them are around!! Awesome customer service...

Co
Review №23

Amazing car purchase experience for me. Keith was recommended to me and I could not be happier for exploring this option. The entire process was simple and very fast with Andre’s help in financing. Great costumer service, very honest and professional. I can say with confidence, this was my best and fastest car purchase experience and I am very happy with my decision. I highly recommend this dealership, these gentlemen know how to genuinely help people.

ja
Review №24

Getting my car from here was quick and easy! I am so pleased with the service I received. Keith was amazing and got me approved right away when other dealerships told me no and took days for a response. Pete was nice to me also and they all took their time to explain everything to me. All the staff were nice and friendly as well. I am so happy and pleased with my car and I will definitely be recommending this dealership to anyone who is trying to buy a car.

Ro
Review №25

Keith and Pete were absolutely wonderful to do business with. From the start I felt welcomed, and felt like I wasn’t going to be sold something I didn’t want. They never once pushed me into another vehicle or into something I didn’t want either. The entire experience was the experience that major car dealerships should learn from. Customer is told everything upfront and nothing is hidden. They were very transparent and patient with me the whole way. Do not hesitate to consider these guys if you need a new car. They will take good care of you.

Da
Review №26

Great customer service, the whole team was great, caring and very nice and worked with me.

De
Review №27

Buying a car from here was simple and easy. Traci Hammond worked with me and kept me assured throughout the entire process. I highly recommend this dealership, if you need a vehicle.

M.
Review №28

I read many reviews prior to visiting Chacon and I’m glad I did. Pete was extremely honest and knowledgeable. He was able to get me a good deal on a great car and I’m so grateful. I didn’t get the name of the other staff but EVERYONE was nice and respectful. I’ll definitely continue giving them my business.

Lo
Review №29

Great place to get approve and walk in stress about credit walk out with a great car I love these place it’s amazing

Su
Review №30

Chacon provided me with a quick, simple car buying process and my Camry was the perfect car. Had no issues for the 2+ years I owned it. During that time I was able to build back up credit score that allowed me to now purchase a new vehicle at a great rate . Would highly recommend Chacon Autos to anyone in a similar situation.

Gi
Review №31

The best car buying experience I have ever had! Tracee is the best! She made us feel comfortable and made the buying process simple and easy!!

Cu
Review №32

Pete!!! He was amazing!! I went to a location in Arlington and didn’t feel too comfortable with the saleman. Pete!! got me in a reasonable care at a fare price, due to my credit. He was honest and respectful and wasn’t trying to just sale a care, I left with more knowledge than I came, continue being awesome and helping others Pete!!

Je
Review №33

I saw Chacon Autos online and had to go check these guys out!! Andre and Keith had amazing customer service and extremely helpful in getting me the car i wanted!! Fabulous place with great people!! Thank you so much for helping me!!

Je
Review №34

If you’re tired of getting turned down by the other guys and really want a enjoyable car buying stop by Chacon and speak with Keith or Pete and these guys will treat you like family.Simple, speedy and affordable.See you guys on the road!

Ja
Review №35

Keith and Pete are wonderful. They were able to get my boyfriend and I into cars despite our credit issues. I would recommend anyone to Chacon. Thank you so much we are happy with our cars!

D'
Review №36

Traci was amazing and very outgoing with her service provided. I would definitely recommend 10/10 to come see her

Re
Review №37

Chacon Autos is the best place I have gotten a car from, wish I would have gotten my first car from here. Everytime I go to the Lewisville location it is always pleasant, even though I paying a bill they make it a great experience. If you ever need a car this is the place to go to, Keith Denney always look out for you and wont try to screw you over or just put you in anything. I would recommend any and everyone to go here. Even the people that meet you for the first time make you feel like you have known them for a while. I will definitely be going back. E

Da
Review №38

ChaCon motors is the only place Id ever get a used car. The staff is honest, and caring about your individual circumstances. Keith and his crew never pressure you into anything. Love all of them guys!

Br
Review №39

I had a very easy and simi fast experience I was only there for two hours the prices was great and they are very friendly I appreciate the work they put in to get me in what I wanted love this place and I encourage everyone to give them a try!

Br
Review №40

Man I loveeeeee this place! The process was very simple and quick!!! I ended up with a BETTER car than I thought I was going to get. Mr. Andre was AWESOME!! I would really recommend them to anyone.

Re
Review №41

I have purchased a 2013 Chevy Impala from Chacon Autos, and I enjoyed it tremendously. The sales people were very polite. I just purchased a 2013 Honda Accord ( my second car ) from this dealership and I look forward to doing business with them in the future.

Ma
Review №42

I’d like to Thank everyone at Chacon Autos for the wonderful customer service. To my car sells associates Rabecca thanks so much for Helping me select a car. Enjoyed working with you. Best of luck to you. Love my brand new 2018 Hyundai Elantra. Special Thanks to Keith Denney for working with me. I so greatly appreciate it. 😁😁😁

Je
Review №43

This my second vehicle purchased at Chacon Lewisville. I have had great experiences and felt no pressure to purchase. I was actually talked out of a car I wanted but could not afford. I appreciated that.

Rh
Review №44

If I could give 20 stars I would! I just purchased my 2nd car from Pete & Keith at this location! These guys are absolutely great gentleman that sale great reliable cars at the right prices!! I just cant say enough of how much I appreciate them!! I know that there are a lot of used car dealerships but NONE of them compare to the cars & service you get here!

Ta
Review №45

Traci and Kayleigh literally made my day. I woke up to a dead transmission in my mothers car. I have to have a car for work and school and Kayleigh called me immediately. Then linked me with Traci and now I’m about to drive home in my very own FIRST car. Thank you thank you!!!

La
Review №46

Thank you to Andre and Keith!! I went a few weeks ago and test drove 2 cars that I wanted. I went back and got exactly what I wanted, no hassle, easy process!!! Thank you guys so much. If you are in need of a car this is the place!

Mr
Review №47

I have purchased 3 cars with Chacon. All the staff is friendly. Their cars are reliable vehicles. The terms of contract are shorter then conventional financing and THAT saves YOU money!! I return because they are like family. Customer since 2006!

ER
Review №48

I freaking love this place they really helped me everywhere denied me but this place God is amazing Merry Christmas🎄to meeeee

Am
Review №49

I had a lovely experience everyone there is so friendly Marcus was my sales guy he took care of me also his boss Keith was awesome to, I love my new car so far, I would recommend chacon auto to family and friends .

Wi
Review №50

Bought a bike from Chacon. The people I dealt with during this process were prompt to respond. the sales guy Pete was very up front and explained EVERYTHING. Smooth experience, with way lower interest rates then an actual certain bike dealership, which I wont name. Thank you

St
Review №51

I would definitely recommend this place. It has amazing service. Pete Kane help my husband and me get a new Toyota Scion. It was an amazing experience.

Je
Review №52

Love this place! Keith and Andre were amazing and the process was quick and easy! This is my 6th car from Chacon and wouldnt buy anywhere else!

Da
Review №53

Awesome place. Keith is a great guy. If you want to rebuild your credit and not drive a pile of junk while doing it this is the place to go!

Ku
Review №54

An awesome place. Fast friendly service. I Highly recommended them to anyone

Kr
Review №55

If you are looking for a quality used vehicle you should really look at Chacon Autos.I was very pleased with their vehicle selection. All of the vehicles are late models with low mileage. The Sales and Finance team treats you with the up most respect and listens to your needs. I walked out of there with a very nice vehicle with a reasonable payment and terms. Keith and his team was very transparent and very upfront. They definitely take the stress out of purchasing a vehicle with challenge credit. If you have a stable job and make a decent income, regardless or credit type, you should definitely stop by to see what they have to offer. Thank you Chacon’s Auto!! #HappyCustomer!!

Tr
Review №56

Traci and Keith were terrific!! Very helpful and painless experience😁

Sh
Review №57

Amazing car purchase . I was really nervous about going here. I didnt think they would get me in anything, but Andre reinsured me that he would have me in the best vehicle for my buck.. The process was easy and pretty fast .. Did I mention I love my Suv it has everything I was looking for..... I highly recommend Chacon if your looking for a nice car/sub with great mileage and awesome customer service!!!!!! Ask for Andre......

Co
Review №58

Pete and Keith are the people to see in Lewisville. They are very honest, and will do everything in their power to get you in the car you want, they took care of me!!! Thanks guys

Ke
Review №59

Everything went well I went there and the same day Tracy put me in a vehicle

Ke
Review №60

Had a very hard time looking for something that I could afford and like at the same time I found it here at Chacon great customer service I would recommend them if you issue with credit Pete is the best helped me the whole way and Keith the manger is great if he see a better deal then what you choose he will help get you in the best car great people

cr
Review №61

Listen, buying cars seems to take huge investment of time and mostly a waste of time at any other car dealer.At my age and health the LAST THING that I want or need is to waste my time.Keith, Pete and the entire team welcomed us, treated us with dignity and respect.We bought a awesome Kia Soul w low miles and in like new condition.We highly recommend the great people at Chacon and we will be back again and again. Go see for yourself and tell them that @crippledshark sent you!!!You wont be disappointed!!!

Ar
Review №62

They work with you and care! I love them 😍

Ja
Review №63

Pete thank you sir for your help it was the best experience family environment love it and Keith thanks for your help I recommend everyone to go there they will help you any way the can

Ro
Review №64

I was referred by two friends to go look for a car at Chacos auto. I was very frustrated with my suv and ready for a newer car. I called and spoke with Andre and he was very patient with me. He emailed me an application and made himself available that day to visit. I ended up meeting with him and venting my frustrations lol poor guy but he listened and made sure to help me get the car within my budget. I ended up purchasing a beautiful Honda with only 30k miles! Thank you Andre for being so helpful and efficient in my car buying process! I will send all my friends and family!

Ma
Review №65

It just wasnt for me. Went to Carmax and got the car I wanted, the payment i wanted so all was well

hu
Review №66

This is my 2nd car from this location! Definitely the place to go when you are starting to build credit, as long as you have stable income they will work with you. The cars & service you get here are great and reliable! Andre McDade thank you for making the process easy!

Mo
Review №67

My mother is a long time customer and she loves it. Chacon provided me with a quick, simple car buying process and my Honda was the perfect car.

An
Review №68

Im very pleased with the service I received. Process was quick and simple. Go see Andre he treated bery well and professional

Tr
Review №69

Pete was amazing, highly recommend going there if you’re looking for a good deal!

To
Review №70

Have bought 2 cars from them Very nice. No problems. Recommend to all my friends.🌟🌟🌟🌟🌟

Je
Review №71

I am so grateful to everyone at Chacon Autos. I worked with Rebecca Guerrera at the Lewisville location and she worked really hard for me to get the best terms!

Ia
Review №72

Just got approved today for a 2017 Cruze with only 42 miles!!! Thanks to Andre at Chacon Lewisville i am pulling off the lot today. Great service and speedy approval!

De
Review №73

If you need a car your credit is bad they really work with you get you in a vehicle.

Ka
Review №74

I have been with chacon for almost 2 years and they have been just AMAZING to me. Several people I work with and are friends have bought many cars from here. I had horrible credit and they got me in a new car! Keith and Pete go above and beyond to get you in the car you want that day! No dealership will give exceptional service like these guys! #TeamLewisville

Ra
Review №75

My car buying experience was fast and easy! Couldn’t be happier with the customer service provided!

Ki
Review №76

Absolutely terrible. Representative stated I needed to be a policy holder of the insurance but I’m currently covered as a driver on a geico policy! Called a different location and they were unable to answer why must you be a policy holder versuses a driver. I wouldn’t recommend doing business with a company who can not help me understand certain policies and procedures. And answer 1 simple question.

Pa
Review №77

Great place nice cars and Pete the salesman is very informative Im very very helpful

He
Review №78

I bought my first car from Chacon in 2004. I have paid off four cars through them since that time. This is the only place I know that will work with tough credit situations and provide a low mileage, reliable vehicle. I ran into issues with moving out of state so I turned in a vehicle and they didnt hold that against me. I had mechanical problems with two of my vehicles (no fault of Chacon Autos) and they helped me out. I have worked with Keith since I bought my first car and there is no one I trust more to take care of me. I cant say enough about Chacon and what they provide to their customers. I have seen a few negative reviews and for those, I challenge you to go another dealership that will work with bad credit and find a low mileage car. Chacon is all about quality and taking care of their customers.

Ca
Review №79

Yea Im buying car # 3. My experience with chacon auto have been great, Excellent service very professional thats why I keep coming back keep up the good work!!!

Be
Review №80

This is an amazing dealership Keith and his team did an outstanding job on helping me get the car I wanted and I was able to drive off extremely happy with my choice.. I would refer anyone chacon is the place to go👏🏾

De
Review №81

Best place for first time buyer helped me out in getting my first car in my name with great biweekly payments that I can afford . Terry was great sales man as well that man can sell !

Ka
Review №82

Great to work with. Will buy from Chacon Auto again. Will refer for friends and family to buy there.

Sh
Review №83

Newer cars. Low miles. Easy financing.

Mi
Review №84

I purchased a 2017 Hyundai Elantra and I cannot be any happier. I had went to several dealerships and was told no..the process was quick and simple. Andre was very professional

Ed
Review №85

Was getting a vehicle but the woman who did finance stuff kept adding more money down. Went else where to get a vehicle

Ja
Review №86

Amazing!! Fast and easy!! Got my dream car!

Da
Review №87

I have purchased 4 cars from them. And they always took very good care of me

Ki
Review №88

Pete at the Lewisville location is amazing, hes wonderful to work with.

wi
Review №89

Pete and Keith are the best.. will buy from again.

Ma
Review №90

This is my 3rd car I purchased from Chacon. I had to file Chapter 7 in 2009 and they approved me like in seconds. My first car was a 2010 Dodge Avenger. The second a new Suzuki SX4. After that I was able to buy two new cars. Well I went to get rid of my 2014 Ford Focus due to transmission problems, and breaking down. To no avail the credit bureau shows me as desceased. So no auto loan. Went back to Chacon and got a 2015 Chevy Impala LT Limited in beautiful condition at a great price with low miles. They replaced the tires for me and wiper blades. Great service and friendly people. Yes the intrest rates are high. Yet I now have a dependable car in really great condition. So far no problems with Chacon. Keith and Pete are great in Lewisville. Thanks guys for everything.

To
Review №91

On 3rd car with Chacon. Always a pleasure working with Pete and Keith.

Br
Review №92

Bought my car. Best experience for a first time buyer.

Di
Review №93

Purchased a car from here and nothing less than great.

Da
Review №94

Andre is the man to see friendly and very helpful

An
Review №95

My girlfriend has bought a car here and they are extremely dishonest. Will do anything to make a few extra bucks.

Ra
Review №96

This place sux

Information
60 Photos
96 Comments
4.7 Rating
  • Address:361 TX-121 BUS, Lewisville, TX 75057, United States
  • Site:https://chaconautos.com/locations/lewisville/?utm_source=google-my-business&utm_medium=organic
  • Phone:+1 972-353-2526
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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