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Securlock Storage at Lewisville
391 E Round Grove Rd, Lewisville, TX 75067, United States
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Securlock Storage at Lewisville
Comments
Ba
Review №1

At your own risk!

i
Review №2

Laid back experience. Home away from home. Alone togather.

Me
Review №3

This place is awesome. Sarah is very sweet and has great customer service. She even gave us a free moving truck for 1 day. Great experience. ❤

Ju
Review №4

Sarah was so helpful in finding us the right unit for our size and location needs. Sweet girl and it was a pleasure doing business with your company bc of her. -Mrs&Mr J

da
Review №5

Convenient and friendly staff

Za
Review №6

Lauren was great. Very helpful and knowledgeable! Sign up was painless.EDIT: Exit was just as painless as moving in. Lauren remains just as courteous and friendly as ever. As is everyone Ive spoken with here. I wholeheartedly recommend Securelock Vista Ridge. You wont find better.

Vi
Review №7

All I have to say is wow!! The customer service Lauren Newman provided was not only outstanding but she made me feel like home and gave me the confidence to know I made the right choice by coming to Securlock!! I had just left CubeSmart and felt like I had walked into a car dealership where I was constantly being told to pay more and buy there insurance when my homeowner clearly covers what they were trying to push me into buying. Lauren not only made me feel better about my decision to come to Securlock but she also showed me why they are so much better as a company based on her amazing customer service she provided to me as well. Prices are very reasonable and customer service is outstanding. I would definitely recommend this place to everybody simply because the employees take good care of there customers!!

Mi
Review №8

Excellent customer service!! Lauren is great to work with, she’s very knowledgeable and willing to take the time to provide all available options. She took the time to answer all questions and made the rental process very easy and simple. Would definitely recommend!!

Zy
Review №9

Michael at Securlock was amazingly helpful in telling us what we needed for storage, and even recommended ways to help keep the cost down. That kind of service is rare. The rates here are extremely competitive which the other 2 companies we checked with and HIGHLY recommend this place to anyone needing storage!

Pa
Review №10

I was there yesterday, i forgot to write review. But i need to because of one employee Jamelle. He went above and beyond to make my experience the best. Helpful and cordial. Thank you Jamelle!!

Da
Review №11

Great experience. Sarah is awesome. This place checked off everyone of our needs and was in our budget. Thanks!

Na
Review №12

Ive been to a lot of storage facilities and Ive never experienced such great customer service in my life witch I truly appreciate.

Cr
Review №13

After reading some reviews here, I called them up and within one hour I had already made my first haul to my new climate controlled bin. Dan, in the office, was very friendly and fast with signing me up and showing me my new bin and helpful in answering all my questions. Im very happy with everything so far. The grounds are very clean and all the controls are very modern and cameras everywhere. I feel very secure in this location.

Tr
Review №14

The facility is excellent and the prices are great. Sarah was professional, efficient, and courteous. The sign up process was easy and quick.

br
Review №15

Loved Lauren! She’s been helpful since the first day and very patient with me! I came all the wayfrom Cedar hill! Thank you so much 🥰

or
Review №16

Great customer service and clean, nice units. Highly recommend!

Ro
Review №17

My 1st experience at securelock was awesome!! Customer service was amazing! Thanks to Michael who took his time to show me the place and go over the necessary paperwork I needed. 5 stars all the way baby!! You must check it out.

Se
Review №18

Good convenient location and great helpful employees working there. They worked with me when I had to upgrade to a larger unit. The storage units are in good clean condition. Like their name, this place is secure. I would recommend them to everyone.

De
Review №19

I am Very happy with your facility 😊 I moved here in March and chose to store my stuff with you after a friend referred your place to me! I met Michael who was very helpful and really nice!I give you 5 stars!!!! ☆☆☆☆☆

Ne
Review №20

In just a simple words, Lauren Newman is great. Shes very easy to works with and very knowledgeable for you need. So glad to find this place!!

Am
Review №21

This is one of the most amazing places to own a storage. Lauren helped me, and she was kind and welcoming, and made it a very pleasant experience. I would refer anyone here!

Sc
Review №22

Lauren Newman was so sweet and funny and helpful! :)Thank you for taking such great care of us when we stopped in today! -Kelsi Sallee

Pe
Review №23

Very nice people. I was very happy how they greeted me and showed me around. Top norch customer service.

Ja
Review №24

Its alwaysa pleasure when your first time experiences go well. I have Lauren to thank for this particular experience. It was my first time renting a storage, and to some that might not seem like that big of a deal but when you have somebody with a helpful yet laid back personality working with you, things move even more smoothly. Oh yeah, and thanks for the water :)

R
Review №25

Nice facility, I appreciate the later access as needed. Great rates!

Ra
Review №26

I could honestly say I came for the reviews, and did not leave disappointed. Michael was awesome and incredibly friendly. I would recommend this service to all of my family and friends.

Ro
Review №27

Lauren has been amazing to work with. We are new too the process of storage rental. She has been incredibly helpful and her customer service is superb!!!

Re
Review №28

Lauren is here at Securlock and she is the epitome of good customer service. She is very industrious and service oriented. Thank you Lauren for all your help and support. You are a Daymaker.

Ly
Review №29

Outstanding service, Lauren hands down provides the best customer service. So happy we found this place! Thank you!

la
Review №30

I store items between moving every two years or so .Cody is nice and helpful. Makes it such a easy process.

Ry
Review №31

Lauren has been fantastic! I was able to get my storage unit as soon as I walked in and she made sure my whole experience here was perfect. Thanks!!

Ma
Review №32

Lauren is very helpful and precise in explaining the information. Satisfied customer. Thumbs up.

An
Review №33

Very friendly and polite staff. Lauren has always assisted me with any questions or concerns. My time with this facility has been seven years.

Co
Review №34

Excellent and easy customer service with Lauren. Would gladly suggest this place to any renters in the area.

ba
Review №35

Great experience! I needed a last minute storage unit and Cody was more than happy to help me, stayed beyond closing time and was very helpful!

Je
Review №36

Brian was able to explain the size, rules and regulations, answer questions, and anything else that I need in a fast and efficient manner.

In
Review №37

Lauren is absolutely amazing! Her customer service is above and beyond. 10’s across the boards!

La
Review №38

Very nice Melissa and Lauren very helpful and patient great customer service skills...😊

He
Review №39

The nicest and caring out of any Ive had over years...5 places or so...it wasnt just doing job...they care...

Ka
Review №40

Not a good experience. When I told the manager that I wasn’t going to take the unit after seeing it she was rude. This kind of response from anyone in Customer service is unacceptable.

Ko
Review №41

Its very good place to store its fully secure and great customer service especially from Laurens customer services

Qe
Review №42

The Mgr was very professional and helpful. The grounds were clean. Also the Mgr was so efficient in the process.

Ro
Review №43

Excellent storage facility & WONDERFUL/helpful manager, Lauren Newman!!! Thanks for a MOST pleasant storage experience!!!

Jo
Review №44

Lauren made it very easy to get all my things moved in storage for a responsible price . It was an awesome incentive to be able to rent the truck rental for free. Ill definitely recommend this place to anyone.

Sh
Review №45

Paid more for air conditioning units... keeping the air on 80 degrees in the middle of Texas heat is NOT air-conditioning

Li
Review №46

Very nice storage facility nice people an great rates

Os
Review №47

Execelent service, good price, everybody was nice and helpful specially lauren

As
Review №48

Great service. Michael was great!

na
Review №49

Great service! The employee explained everything clearly.

gr
Review №50

Professional staff. Best storage place in town.

Fa
Review №51

Great customer service! Will use again if needed.

Sa
Review №52

Very friendly staff! Great storage experience!

Ke
Review №53

Very helpful, and understanding!

Fa
Review №54

Great place

Ma
Review №55

After a year and a half, I have not experienced problems at all. Friendly staff is a plus.

Re
Review №56

Very easy to work with.

Am
Review №57

Friendly staff. But they are raising prices

Ke
Review №58

Lauren is cool.

Za
Review №59

Love this place

al
Review №60

Great service

Ra
Review №61

Lauren is amazing

Wa
Review №62

Alright guys 👍👍👍👍👍👍

Information
22 Photos
62 Comments
4.8 Rating
  • Address:391 E Round Grove Rd, Lewisville, TX 75067, United States
  • Site:https://securlock.com/storage-lewisville-tx/391-e-round-grove-rd
  • Phone:+1 972-315-5000
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:8AM–5PM
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