Always pleasant staff eager to help. Great selection. Absolutely do not mind paying a little more than the big box stores where most associates avoid you.
Very quick in n out! Employee told me which aisle. They had the TSA-approved luggage lock I wanted, bought it, and I was on my way?
Went there to buy another key for my car (remote key together) Excellent Customer Service, was done in a short time, key works great!
Someone always asks if I need help finding anything in a sincerely helpful way. I was there tonight and there were 2 checkout lanes open. Another person and I both got into line at the same time while someone was checking out at each of the available registers. As soon as we reached the line, two employees rushed over to open additional registers so that we didnt have to wait. It is refreshing to visit a store that obviously focuses on customer service!
When you’ve seen the rest, save Wesleyan Hardware the best for last!Helpful staff combined with great prices equals a place that I highly recommend!
Very friendly people! I bought a Weber grill from them. Mr. Floyd delivered it and when it didnt work properly he came and fixed it immediately. Great customer service!
I apologize for skipping the 5 star rating on my last review. It was a clerical error. I definitely love the personal attention and variety of supplies at this location
Always friendly and helpful. Great garden sho!
All Ace Hardwares are top notch with excellent service. This Ace was no different.
Not the biggest store, but great if you need help, they are happy to help and knowledgeable!
Ace is a solid well run place that cares about its customers
I have been shopping at todays hardware for a decade now, and I have always found the store Associates to be extra helpful and knowledgeable. They have assisted me with returns and warranty issues, that I am certain other places would not touch. Th e quality of materials purchased is always top notch. I am especially fond of John Linderman and Robyn, who have tirelessly helped me with warranty and purchase issues. I will never shopped anywhere else for hardware materials, grills or grilling items,
What an awesome place!. Saved ACE hardwarees reputation when the self proclaimed Manager from the Riverside drive location ruined it by refusing to cut a simple regular key. Because it wasnt purchaed from him.! I can understand the reason, but there was no excuse to cop an attitude with me over it. I asked if that is a new policy? Because they cut my keys for me all the time...he said well im the manager, and i said im not cutting it! I explained and showed it was a brass key and not a laser cut/sidewinder key. He still had the attitude and walked away. I went to the Forstyh road location, they looked at the key and were puzzled why he would t cut it and was able to get it cut no problem. I will continue to shop at this location from now on. I hope the riverside location eventually gets shut down. In todays economy customer service is king. Period.Thank you Forsyth road location you are the best!!
Very helpful staff. I ask for help every time because they know where everything is in the store. Dont waste time walking around looking, if you need something in particular just ask for help. Its a small store and they do not carry everything.
This is an awesome place to shop the employees are very friendly and they will help you fast thats wat I liked about it
I went to get a key made there,and I ended up having to wait almost 3 weeks because they kept on using the automatic machine which kept messing up the key. Finally on my fourth trip back to the store they finally decided to do it by hand and it worked.
Staff always willing to help and answer my questions.
Always has great service and products.
The young dude with the glasses at the paint counter is very helpful!👍🏾
Excellent customer service! Zack and Tyler were very knowledgeable and went above and beyond in helping me! I had horrible experiences at both Lowe’s and Home Depot before going to Ace.Ace will now be my first go to place.
The BEST ACE around. I go here every weekend for plants. Great atmosphere. Awesome customer service. Please Visit
Staff is so helpful.Easy in and easy out.Everything thing you need...
The staff was great and extremely helpful. I asked a question about fertilizer for my Moringa tree and I received a great lesson that was really helpful.. They had everything that I needed. Great place. Will return.
Employees always friendly & helpful.
Very great store with nice Teammates. Nice store.
You can get items for your home and garden. Also a few things.
Excellent customer service, but not always the cheapest price. Ace brand seems to be a good deal. I havent had any problems with Ace brand products, and you get the best of both worlds. This store closes at 7:00p.m. during the week, so check your local Ace Hardware hours. A great place to grab something quick, or if you need fast help. Definitely good to get in and out and have assistance, unlike Home Depot and Lowes. Having had three good experiences consecutively, I know bestowe the coveted 5 star rating.
This place is off in a hidden path, but the service is great along with a great variety of merchandise.
The ppl here was very helpful
The folks at this store are always courteous and helpful. I always try to shop at Independent American Owned businesses but being on a fixed income sometimes it makes it harder to do so. I purchased a 24 T8/T12 Replacement Lamp G13 Base for $12.99 at this store and found that Walmart has a similar one for $6.88...thats about half the price...Im sure its probably made in China but so are the Leit Brand that Ace sells.
The last of the real Hardware stores. If you need a specific gadget or anything they always have it. Great selection of any hardware you will need. Also buy my Stihl equipment and parts. They have a repair shop as well.
Quick in and quick out.
Highly recommend this business. Every time I go there I am given excellent service. Very helpful and nice employees.
Theyre not a big box store, they dont have absolutely everything, but what theyve got theyll help you find. Their advertising theme used to be Ace is the place with the helpful hardware man. I dont know why they dont run that anymore, except that their helpful hardware man is often a helpful hardware woman.Their garden store is the best their plants are first-rate.
Never forget about Ace hardware. if youve been looking for it and cant find it 9 times out of 10 you will find it there.
Dont take chainsaw here for sharpening
I had to get a key made, it was a nice little experience. They were doing covid line, do it took a few mins in line, but when I got inside right at the front checkout counter, she made my key in a few mins and I was back out the door. And my key works perfectly.
I have been going here for years for various home repair and maintenance goods and services! Their customer service is top notch and everyone is always so friendly. Most of all, I love their garden department -- wonderful quality and selection of plants! They are a great store and I plan to continue shopping there for a long time.
Friendly helpful service. Nice selection of chainsaws, but they seemed to be out of stock on a few of the mid priced ones. They have a good selection of items throughout the store and its convenient when not looking to take a trip to a bigger box store. I have ordered ship to store items in the past here and I was pleased with the purchase. All in all...worth a visit!
Friendly knowledgeable staff made several offers of help as I browsed, and bent over backwards to help with an atypical need. Great service. Also I found items really easy to find.
Always helpful staff and usually have what I need.
Though you may pay a little more, Ace carries a lot of products that you cant find at the BIG hardware stores. There is always someone available with expert advise. Its a great place to shop for nearly anything.
Very personal & friendly staff. They are really helpful & help to offer a down home environment. Excellent selection, especially on scores, bolts, nuts, etc. I would like to see more of a focus on smart home devices, bulbs, etc.
Good folks, good selection, high quality merch, a bit pricey but saves a trip to the 3 acres box store 2 miles further down the road. Life has choices.
Great selection, employees that are knowledgeable...convenience of not walking around a giant box store.
Very nice place to shop. People have changed but we are all getting older.
Just as the ads promise, helpful people. And i got sweet potato slips for my garden.
My place to shop for any house work. Love the plants also.
Knowledgeable staff, always in stock.
Great help is at your side at your Neighborhood ACE HARDWARE thanks for helping with the items I needed help with thanks ACE.
Great service, great attitudes and always on point. Thanks ACE..,
The nursery people know their stuff and are very helpful!
Picked up some parts for the trimmer. Super friendly.
Ace IS the place with the helpful hardware man... and woman.
Staff is very knowledgeable and even special ordered an obscure part for my 55 year old house!
Helpful personnel but did not have what i wanted to purchase.
The people there are so very helpful and friendly
Always LOVE Wesleyan ACE! The Best of plants, pots, yard art, etc. Personable, friendly staff!!!
Found what i needed people very friendly and helpful
Easy to find things, the staff were all friendly and courteous.
Not as well stocked as other stores in chain but friendly staff
Amy there is very wonderful (:
It felt Twilight Zone-ish. It is 2018 right?1. Customer service is not just for advertisement purpose with these guys.2. They have an incredible variety of products.3. They have people with the right answer to help with whatever project I am involved with.4. The BEST variety of plants anywhere...really, it is amazing. If you want boxwoods go anywhere. If you want that Fiddleleaf Fig Tree you saw in Architectural Digest...Ace. I purchased a Before The Storm Iris so purple it is almost black!5. I could go on but the last thing Ill say is, Freshly made and buttery delicious 25 cent popcorn? Did I TZ to 1940?!!!
Close by... great service and just the right product mix for the weekend handy man or woman!
Small store but good selection. Easier to find what you need than some bigger stores
Helpful and welcoming employees! Smaller inventory but they will help with what they have in stock.
Best service in town!
We were traveling to Macon and on the way back, I stopped by to look at some plants. Wow! This little place had a great selection and the staffs were so helpful!
Good sales and clean.
Has most everything, and if they dont have it, theyll tell you where you can get it. Staff is very helpful and knowledgeable.
My one stop shop for all household needs. Friendly knowledgeable staff.
Pleasant, helpful staff and a well-stocked store.
Customer Service is awesome!! No other hardware store I would go.
None of the employees were wearing masks.
Nice staff, has hard to find items.
Friendly, helpful, like the commercial!!😊
They had what we needed
They had everything I needed wanted
Very good store
Awesome store awesome people.
Always like going there for the convenience
Very friendly staff... very helpful!
Purchase paint and very helpful.
Great place to shop
These guys are most helpful and extremely pleasant to deal with. Will go there first from now on!
Good place to shop and good salespeople!!!
Place is a total bop. Only problem is: once I was in the gardening center & a snail rasped my face.
Small store but it has the essentials you need
Expensive, had to find what I needed by myself but they had it, so theres that..cashiers were friendly to..if your closer to them than home Depot I guess theyre ok.
Good stock for tools
Great customer service.
Friendly, prompt and helpful staff
Very unhelpful salesman.
Fantastic customer service
Always helpful
Great staff
Excellent service
Good place
Good service
Awesome