What is going on with the produce, and other products. For the last several months, the majority of the produce is close to rotting, or rapidly deteriorates a day after being brought home. Buying chips? Stale. Donuts? Mold. Cheese? Mold. Lettuce? Rotten. Meat?? Two days after we bring it home it smells awful. These are all issues that have started within the last three months. What the heck?
Good selection but can be overpriced at times. Flies in the veggie and fruit area were bad.
Always 5 stars for the many locations i frequent
Pretty much what have what you need, a little pricey but the quality and selection is worth it.
We love Rouses and shopping local. They always have a great selection of stuff.
Everything was so neat and the food was fresh and delicious. The salad bar is out of this world great. The cashier was friendly and very efficient at her job. Great job to your workers!!
I enjoy shopping at my local rouses. The staff is always helpful. The vegetables are usually always up to par. I love all the organic options.
Cleaner than the other rouses. Seems to be well stocked. Cashiers more friendly that the other rouses in Mandeville too!
Not the cheapest grocery but Def the best food and fresh produce around, not to mention the liquor selection..... several good Irish whiskeys
Enjoyable experience. Aisles are wide. Signage is good except the signs for 2 aisles are missing. Checkouts are different from what Im accustomed to, but easy enough.
DO NOT COME HERE FOR LUNCH. I used to love coming in for hot lunch, snack packs, and rotisserie chicken. Awful selection of snack packs, chicken is now $7, hot lunch worse than a gas station and the salad area also took a turn for the worst recently. Do yourself a favor and go to fresh market. I, along with my whole office, am wondering why has this place gone downhill.
This is my favorite Rouses still in the Mandeville/Covington area. Always pleasant, helpful, well stocked, affordable, and convenient.
This location was built by Rouses versus being acquired. The layout and offerings are superior to the acquired locations and competing grocers.
Love this store. Always stocked and very clean. Sales are awesome. Very pleasant to shop here. Not so congested and they have way more unique items that you cant find then WAL-MART. Rouses is my first choice for shopping, even if I had to pay a bit more.
They didnt have rabidouxs sausage so I had to make due with savoies smh 🤦
Great selections of meats and wine.
I always have a great experience everytime I shop and the clerks are always friendly.
This is a great grocery store in my opinion. They have a large selection of products from Louisiana and make all your cooking complete. They have a great deli within house Meats. Bakery department also gives you a great selection to choose from especially of king cakes that mother brought time and other special occasions. They good quality sushi next to the deli and that rotisserie chicken and barbecue is good. They also have a great selection of seafood and quite often have a barbecue cooking something outside as well as Boiling Crawfish outside. They will also help you get your groceries to the car if you need which is very convenient for the elderly citizens of our town. This is my favorite location of all the stores. These are a couple of pictures birthday cakes that I had done personally for me in the bakery department. Your decorating team is outstanding and you wont be disappointed when you show up to a party one of these cakes.
Rouses is one of my favorite places to shop.Always encounter friendly, helpful, and courteous employees.Clean and well organized store makes for a quick easy shopping trip.❤
Highly recommend that you have money
Buy things here that I cant find elsewhere- like Crumpets and Italian sparkling grapefruit water.
Wonderful grocery store and I love the selection of foods for those on special diets such as gluten free or keto.
First time at this store and well be shopping their again. The produce dept was fresh and had a great selectionThe store was very well set up and organized. Very impressed.
Average supermarket. Nothing special. Selection is ok/average. Its very clean with friendly people, though. But I guess it shouldnt be so critical - I was just passing through LA & Im not sure what is standard & what is exceptional for a grocery store in this state. Im a Texan who has been spoiled by south Texas HEB markets.
Great place to shop for quality foods!
Great place, in a great location. Ample parking on the side and out front
Love this store...but seriously $1.00 booze bottles at Checkout? Not classy at all.
Great prices and wonderful selection of wine and alcohol.
This is also a wonderful grocery store in Mandeville! It is very clean and they have really nice things, such as flowers and ready-made meals made by their own cooks that are great! They are very friendly at this location on East Causeway approach and their selection is second to none. If I could offer some way to improve, it would be to look at your prices and look at the Walmart that is 8/10 of a mile from your store. I know you’re not able to beat all of their prices but find a way to at least give incentives to loyal customers, like myself! All in all, this is a wonderful store that I will continue to shop at without reservation!
Beautiful store! Well stocked - unlike some other neighborhood stores - and Very Clean!! Theres always a nice person ready to help. And the prepared foods are Super Yummy! Big Love for the Floral Dept! (GORGEOUS!)
Great grocery store with lots of local foods!
Great affordable groceries!
Lots of variety and products. Terrific meat market.
They make great cake there!
The beer, wine and alcohol manager is the best. She ( Elaine) really knows he her stuff.
Worst management ever. Did not go there again.
Love how organized & clean it is. Associates not as friendly as Walmart.
I was amazed at the customer service. Every associate there was friendly, courteous and helpful. Shout out to Joshua who went above and beyond to help with my questions.
Good Clean store and staff
What a beautiful market with an extensive bakery, a deli, fresh made sales, etcetera and so many wines too choose from
Wonderful shopping experience!Clean, convenient, and check out was easy.
The nicest rouses I have ever been in. Amazing
Got everything I went in there for plus
My neighborhood go to. Modified lunch station open. If wanting crawfish,get them early.
Selection is always great at rouses and so is the customer service!
Routes of Mandeville is laid out differently from Hammond or Ponchatoula. Otherwise, you get the same quality of produce and friendly service. Some items you simply cant find anywhere else.
Fontana in the seafood department was amazing! Thank you for your kindness.
Very Clean and bright well stocked supermarket also offering prepared food. Courteous service.
The best floral department if I do say so myself! The girls keep it clean and eye catching with their balloon displays, beautiful plants, and showcase. You can definitely see that they are passionate about their jobs. The bakery is always delightful to pass by. I love the selection of cakes and how some of them are decorated for either the seasons or holidays. They are always fun and festive and Im happy to see that they love to share their creativity. The sushi bar is definitely fresh and has some of the best to choose from. The managers and their employees form every department are always friendly too. Its always good to walk into a store and feel comfortable asking for assistance.
Need to carry one supplier of Ear Grey decaf tea.
What a great selection particularly of veggies y wine. Also, friendly staff asked if I needed help no less than 3×. This was my first visit but Ill be back.
Love Rouses!!! Best bakery Christine in the bakery has done alot of my cakes and they are beautiful!
Yery well stocked store helpful personnel.
Amazing selection and friendly employees! Love this store!
Very nice store. If you cant find it there, you probably didnt need it in the first place.
Rouses has a smaller selection than the chains, but great alcohol and local food selection. Love the premade meat selection that are grill ready. Prices are comparable to the bigger folks.
Clean, fresh and stocked food supplies with nice staff just like we all like our grocery stores ! ✔️
Its so very clean and organized mn all employees are helpful. Always going to extra mile!!
Great selection, great prices, love them.
Great people! Great selection of local products!
I love Rouses. The shelves are always well stocked. The people working there are always incredibly helpful and friendly. They always have sufficient staff at the checkout. The only reason I dont give 5 stars that they dont have the absolute lowest prices. The small premium you pay on prices are well worth saving the aggravation of other places.
I attended the bourbon raffle in Mandeville, La. and was very pleased with the whole experience. Very well run and very entertaining. One of the best wine selections I have ever seen.The staff was very friendly and helpful.
Went there for a bourbon tasting. Was absolutely blown away. The variety quality and quantity of Bourbons was amazing. Looking forward to the next event!
Always has some deals, I like that they have a good beer selection.
Rouses has pretty much everything! Great meats at very reasonable prices, organic produce, bakery, deli, sushi, beer, whine liquor. Huge selection!
Really awesome grocery chain. Their deli is amazing, everything I have had from there is great. Grocery prices will be higher than Walmart unless you shop their store specials but it also isnt crowded and crazy like Walmart either. Overall great place to shop.
Employees are nice and helpful, the store is kept clean and everything is easy to find
Veggie sushi mislabeled. I was on my way to Gulfport when I stopped at this store for some lunch. I asked the people at the counter if any veggie sushi was already made. They pointed to the trays labeled veggie sushi. I picked up a couple and proceeded to check out. When I ate it, I thought they may have started adding mayonnaise which is veggie but little did I know that it had fake crab meat in it! I smelled like fish for a week. I called the corporate office about it thinking they need to know in case someone with a seafood allergy picks this up. They directed me to the store manager who proceeded to tell me to come into the store to fill out an incident report. I live 2 hours away from Mandeville and asked if I could complete the report at the Lafayette store. I did so the next day and when I asked the manager if I could have a copy of the report which I just completed, he retorted, absolutely not. So, if youre thinking about getting veggie sushi here, be sure to have them make it for you from scratch. Rouses is very stern about their protocols and dont dare ask them for a copy of anything you complete, just take a pic of it with your cell. Whew! Not a fun experience.
Rouses is my main place to shop for groceries. You are always being asked if you need help with anything, and always with a smile. The list goes on and on plus they will deliver if you like. Their sales are the best and the quality of everything is superb.
Nice, clean, friendly atmosphere. Bakery was a little lean on cakes though.
I love the selection at Rouses.
Usually you can find anything you need
Always a vast selection including Local Favorites You wont find anywhere else. EXTREMELY Well maintained store !
I like to shop here. The employees are always helpful and polite. They have a great pizza place in the store that is usually pretty cheap, although the prices changed recently. They have a large selection of wine and other drinks. The prices are comparable to Walmart and the produce tastes better, however, once I bought an onion that was starting to rot on the inside.
Not as nice as the other Rouses, but still pretty good with the wine selection. They have an awesome walk in refrigerator for beer!
Always clean and well presented, but the pricing is no longer competitive. The store goes thru staff like mad and those I see more than once dont seem happy to be there. They seem to go out of their way to avoid customers. Save some money and do your major shopping somewhere else.
Rouses in Mandeville is a nice store. Its never overly crowded and Ive been any many different times on different days. Prices are very reasonable. There are certain things I only get at Whole Foods or Fresh Market but for the rest Rouses is my go to store. I also like its locally owned, or its so advertised.
Good selection of items in several departments. Seafood depot is nice too! I like floral dept.
Wonderful locally owned grocery store. Great beer; wine and liquor selection. Nice bakery; floral dept and deli. Beautiful fresh produce area with locally grown veggies and fruit.
This is a really great Rouses!
Best grocery on the North Shore. Both Mandeville locations are great.
Very nice store.
The product selection is quite vast, but poorly organized. I found myself going all over the store trying to find the things I needed. The aisles are also very narrow in order to accomadate the large quantity of options provided.
Great quality
Parking parking 🅿️ parking wonderful
So much nicer than the Rouses where I usually shop... Both in appearance and friendliness of the staff!!!
Great service great food at a good price. The deli ladies are amazing. Bring back Rouses baloney, corned beef and cotto salami
One thing that you count on at Rouses-- they have everything that you could possibly imagine. Their store is huge and can be a little intimidating but their staff is courteous and willing to help. The store is always clean and well stocked. Their liquor department has every liquor that you can imagine. They carry products that one would not find at a regular grocery store. I love to just walk down the aisles and discover new products.
We asked the manager to open up the express line and he refused to do it, that is the last time I will ever shop at East approach Rouses. Ill be sure to tell all 10,000 of my followers on social media. The checkout line at this location always takes forever, even when the manager is sitting there watching the lines build up I stood in line for 15 minutes while the manager sat there and watched ten feet away and while employees walked around with nothing to do....... if I could give this place minus five stars I would!
Love this store, they have great selections and the produce section is fantastic. I just wish they would install cart corrals in the parking lot. With all the carts left in parking spots makes it look trashy.
This is a nice market has a lot of variety top choose from
The a la cart plate lunch counter is an affordable option if you work in Mandeville.
Theres No Place Like Home! Missed me some Rouses!
Always very well stocked, wonderful new products and produce which are surprisingly affordable
I enjoy my weekly shopping at Rouses. Mangers and staff always go out of their way to help. Great customer service and support.
Although we live in the most affluent parish in Louisiana so many of the people cant really afford the high prices.
Great local grocery. Easy to use and fair prices.
Nice market and accommodating staff