Austin was very helpful. We had a phone that hadn’t been able to charge for nearly 2 months. About 10 minutes of his handy work and it was all fixed up. This is why we love device pit stop!!

I had an issue with a Sony Vaio laptop that had not been used for a couple of years. Windows would not start and after trying all of the suggestions online, I decided to take it to the professionals. I did need data from this laptop so they were able to install a new OS and save my files. They provided great communication and updates and the price was reasonable. The laptop was fixed in a very timely manner and works great. Thank you.

Brock was super helpful today in fixing my daughter’s phone! The end of a charger broke off in the phone and he was able to fix it incredibly quick. He was also very knowledgeable and helpful in helping me plan next steps on a refurbished computer purchase. I would highly recommend.

My son and I stopped in for help with a telephone. The entire staff bent over backward to help us. We were so impressed with their knowledge and willingness to try and help us resolve our issue. Hats off!!

Stephen did an awesome job in finding and setting up a laptop for me. Amazing service and attention to customer needs! Outstanding job!

My phone had charging issues. I tried cleaning the device port with plastic toothpicks and brushes multiple times myself - that did not help. I went at Device Pitstop and suggested to them I might need a charging port replacement. The guy at the desk took the phone in the service room and cleaned the port again - in 5 minutes I had the device charging like new. All was done free of charge!

These guys are the best I have been there twice to have electronics looked at and they never charged me a dime either time.needless to say they have my business for lifeWade Beckenbach

I can’t say enough good things about this place. The service is always great, they are very responsive and communicate every step of the way. They saved us over $500 when Apple said they couldn’t help us. So, so very happy!

Paul was very helpful today when I exchanged a device today. He was knowledgeable and genuine. He made sure the device I exchanged for was functioning properly when I left the store. Nice work Paul!

I have purchased 2 laptops and received great service. Every time I walk into the store they take great care of all my needs. Super store!!!

I dont know how these guys are getting good reviews? I bought a refurbished Mac Book Pro for $500. I had to go back with a bad battery after a couple weeks only to find out it was replaced with a used one. I went in under warranty because it ran slow twice only to have them say it was my wi-fi service. After the warranty was up I brought it in again for the same slow operation problem but now, they said I need to pay for a new hard drive. Scammers! Didnt even last a year

I drive out from Minneapolis to Maple Groveto get my phone fixed by these folks. Great work, dependable and friendly. I’m not a tech head and they explain things clearly and concisely. Will be back.

Excellent customer service. Super helpful and patient. Removed two stars because the top of my laptop was returned with scratches. :( I wouldve recommended them to anyone otherwise, but that makes me hesitate to recommend them.

THANKS so much for helping me get my computer back so i know what is going on again. I am not very computer savvy It only took a few minutes. Jeff was very professional and great at his craft . Thanks so much.

Fixed a pair of headphones in less than 10 minutes. Explained everything that he did and was a great bargain

Absolutely impressed with this company! They helped me with my iPad in a matter of minutes fixed it and I was on my way. Two of the bigger name device companies we’re going to charge me $585 and make me replace my iPad. I highly recommend the service and professionalism of Device PitStop!Thank you for being an upstanding company!

My charging port on my phone was very dirty. They weren’t able to make it perfect but it is way better than what it was and they let me know what I would need to make it better but their work is more than enough for me as of right now.

Organized and straightforward. Was able to replace the battery of our laptop easily and in a timely fashion. Would recommend.

I took my Samsung android phone in because it was charging very slowly. Paul quickly diagnosed the problem and fixed the issue within a few minutes.Great job!

I took my computer to their shop and it was fixed before I got home!! They got to it right away and did exactly what they said they would. Very impressive!!

Brock was great - knowledgeable, fast, and knew just what to do to fix my iPhone. I really appreciated the prompt service and the convenience. Much better than having to buy a new iPhone!

Had a truck run over one of our company phone, smashed the glass and looked like it was a goner. Took it to Pit Stop, in a hour new glass and the phone actually looked like it was new again. Worked great! Thanks again!

Very happy with the service! I would definitely recommend them to anyone who needs this type of a service. Qiuick service, nice people….NO. Complaints at all!

Device Pitstop installed an iPhone screen cover for me. They did a great job - much better than I could have ever done myself! Many thanks for all of the help.

We have an iPhone that a beer was spilled on. We brought it to Device Pitstop. They fixed it immediately. Very knowledgeable, friendly and helpful. Excellent experience. I highly recommend them!

Been in for consultation a few times. Steven (and another fellow who’s name escapes me) were helpful and understanding. Will certainly be happy to give them my business any time.

Great guys. Solid recommendation for repair and really had my best interests in mind. 👍🏼

Had an issue with an external hard drive that would not power on. Brought it in to TJ at Maple Grove Device Pitstop. He had it disassembled and diagnosed in 10 minutes. Exceptional customer service and knowledge. Great value. Highly recommended. First experience with them and I’ll be back 100%.

Them guys at Devicepitstop are the best and what they sell is the best things I have invested

When I go in for help with my phone, I get immediate attention and help. I am always pleased with their help and service. Im always recommending your business!

Very helpful about my issues, turnaround time was great too

Had a new battery in my iPhone in record time. Its been working great ever since!

Great place!! Very professional. Very knowledgeable

I have always had a good experience here!

The store is clean and even smells fresh! I was helped by Tyler. He was very professional and knowledgeable about his work. Good atmosphere.

Stopped in because the CPU’s were running high. In a matter of minutes...everything was all set. The computer was looked at, Windows updated, malware updated and the best part - people were nice! 🙌🙌🙌

Very very good! Bring any device you need help with here! Phenomenal service!!

My daughters screen on her iPad got cracked.Apple repair price looks like 440+$ I decided to give a try and brought it to Device Pitstop.Well, tablet works, service was very quick, but the quality of the screen is not the same as an original screen. You could see some weird vertical lines through all screen. If I knew the outcome I would add an extra 100$ and bought new tablet(as the price for new one is 319$)For 200$ screen repair is just not good enough for me. I wish I was told about it before the service was provided.

Had iPhone 8 lock and try everything possible. Nothing I tried worked. Brought it here and literally within 5 minutes, boom unlock. I am so happy and excited. Best service, excellent response time, and overall 10/10!!!

TJ was very helpful and was a pleasure to talk to. He offered me advice as I considered my options and helped me select a refurbished laptop for my new job in a friendly and efficient way. Thank you so much TJ & Device Pitstop!

They failed to test my phone at all after they completed the repair. They said they were unable to test anything since I did not give them a passcode to get into the phone. However, they wouldnt have needed a passcode to LOOK at their work, where they obviously had failed to properly seat the fingerprint sensor (it wasnt flush with the phone and wobbled when touched). The un-seated sensor led to the sensor working intermittently. What should have taken 2 hours took over 6.Go somewhere else.

Quick and efficient highly recommend for all your electronic repairs phones tablets computers sharp educated bunch of folks!!!.

I had lost my laptop power cord. I went into the store and the gentleman gave me one for free. They have earned my business in the future.

Brought my phone in twice. The first time I said I never exposed my phone to water and their “techs” didn’t find any water damage, so they gave me a warranty. One week later, having never exposed my phone to water since the first time said my phone had been exposed to water. Their “techs” then said they “found signs of water damage,” and didn’t give me a warranty.They don’t actually look for water damage because they have no idea what they’re talking about

Brock help me out a ton he was able to answer all the questions I had, I will recommend him to all my friends

I thought I had a broken iPhone charging port and instead of $130 repair, they cleaned out the port and works perfectly. Very honest and kind!

I am so happy to find Device Pitstop. Very nice looking store with a good team of technicians. My iPhone speaker and mic wasn’t working the way I’d like and they cleaned it for me for free. Not many places to have a free fix these days. I will definitely come back .

They’re really professional and very good staff they’re helpful more than I was in xpect

This is a great shop, I just wish they didnt all close. Everyone was very helpful and knowledgeable. I didnt feel pressured in buying anything. Although I walked out with 2 laptops. Dont close this store!!! PLEASE

Second visit to this establishment. Excellent service, very knowledgeable staff. Highly recommend and will definitely go there in future.

I’ve gotten really good walk in service and The staff were very professional and helpful and generous with their service to an ol 4s iPhone.I trust them with all my PC and phone related matters.

Stopped in & talked with Brock on my Apple tablet. Very nice & knowledgable. Great place!

I had an issue with an iPhone 7. TJ was more knowledgeable about the problem and informative than Apple. Thanks!

This place fixed my daughters acalate tablet cracked screen Im soo thankful.

Weve gone to Device Pitstop for years for everything phone and computer related. My husband just stopped in there today to have them check something on his phone. They fixed it immediately. Works perfectly!

Fantastic service! They always have the right solutions for a reasonable price. I have found my best resource for all IT needs.

This place is awesome and I highly recommend it! The team at device pitstop helped me so much with all of my iPhone questions and service needs. They have a great selection of refurbished Apple laptops, iPads and iPhones. If you want to save big $$$ and still get a great apple product this is the place!

The staff was incredibly friendly and professional. I had a minor issue with my laptop and our associate, Steven quickly resolved the problem. I have been scammed before from other places similar to Device Pitstop so it was nice to finally find a store with integrity. Will definitely being going back when I run into my next electronics issue.

These guys are amazing!!! My phone camera quit working and I need it for a vacation this week... Help! Stopped into Device Pitstop and they had it working in minutes! Friendly, helpful and competent!

About a month ago my 2015 MacBook Air’s trackpad malfunctioned; tapping the pad worked but I couldn’t depress it.I found a few places that could potentially repair it. Though I don’t want to give their name, there was a store I contacted that clearly would have had specialized experience with Macs to see if it could be repaired.The tech I spoke to was exceptionally confident that my device could not be repaired, that they’d seen this problem “a thousand times”. They went on to compare the situation to a car having a common problem, with a mechanic who’d seen the problem over and over again.Then I brought my computer to Device Pitstop. They’d said over the phone that there may have been a screw that had been knocked out of place.It turned out that they were right. About fifteen minutes after I got there, I walked out with a fully functional trackpad, FREE of charge!I went from thinking I’d need to drop about $1,300 for a new, comparable MacBook Air, to a like-new device for free.I am SO appreciative; thank you!

I had a wonderful experience with Device Pitstop. Brock and TJ were both extremely helpful and patient. I Brought my daughters laptop in to install some additional RAM. The product I brought from another store wasnt working with her laptop. Brock and TJ took the time to install, reinstall and run some trial and errors to see what the issue was. They were very patient with us as we had them test out different options we had. Through our conversation, TJ ended up providing us with a better solution to our problem that we hadnt even been aware of. I highly recommend Device Pitstop and will definitely use Device Pitstop for all my future repairs/services.

Great service. Great customer service.Would go there again!!!

The experience was great. The store was clean and well organized and the employee who helped me was awesome. He made my transaction fast and easy. Would recommend

Had an iPhone that took on water that destroyed my screen. They were able to save all information and get me back up and running. Great service Friendly Knowledgeable

Had some issues with my tablet, laptop and smartphone. The technician listened well to my problems and identified solutions for all 3 devices. I did buy a new power plug for $10, but I much more value than that for 30 minutes of technical consulting.

I had to bring my old phone in earlier today to try to get it fixed after it had been crushed and had some water damage. TJ was the one who tried to fix it for me. Unfortunately, we found that it was damaged beyond repair and I decided to get a new phone right away. TJ and another staff member (I don’t remember their name) helped me pick one out for a pretty good deal. TJ even stayed an hour after close to update my new phone and transfer all of the data. I really appreciated how accommodating and professional everyone was. Definitely my go-to for tech shopping and service.

I was able to get in the same day I called to get my screen replaced. Brock was very friendly and quick. Very happy with the results.

Stopped in for a new charger for my surface pro, he asked if I needed the hole charger and I didn’t because the power cord just broke. Said leave us a google review, and you can take the charge cord! Great store for first time visit and I’ll be back if I have anymore electronic issues!

Fixed my phones battery and screen in way under the quoted time. Prices seemed reasonable and fair.Coming back here every time I mess my phone up.

I visited the store with a problem that I felt was not unusual, but for me and the elderly gentlemen I was helping, was a challenge. We needed to transfer data from one phone to another and hook up to service on Track Phone. I had been to uBreakiFix on Main Street in Maple Grove and got no help whatsoever - in fact signing up for a monthly service plan was the ONLY thing I could have done to get any help. Really? For a simple one time problem. Device Pitstop immediately took the phones, charged them up and had them ready to go in the time it took me to run a few errands. And - they charged me nothing! I feel Device Pitstop knows the importance of great customer service and understood how much this meant to a couple old folks!

Paul at the Maple Grove location was awesome, he instantly knew how to help me and solved my problem in minutes. Highly recommended!!!

Very helpful, really nice staff, clean business. I would definitely recommend!

TJ was surely walking on water when he came to work last week. In a few short minutes he had removed a malware infection on my wifes phone that had been upsetting her for weeks. He was willing and, thanks to his boss who gave him permission, able to replace the batteries in our phones, when we had had several businesses flatly refuse to even try to open the cases. Its like having two new phones! He saved us hundreds, if not thousands, of dollars by extending the life of our phones. We are very, very pleased. This is just the latest example of incredible service we have received from this shop. We happily recommend them to anyone!

Device Pitstop is great, the first place I go when I need help or service. Employees are always knowledgeable, patient, and professional!

Me and my girlfriends had a great time today at DP. A simple phone issue was fixed by just cleaning it. Really??? These guys are awesome. And that Paul is kinda cute. 😉

We live in a world where we rely on technology, but we are not technologically minded. Device Pitstop provided excellent service with our laptop repair needs. Great communication, professional, and realistic timelines all contributed to a great experience.

Stopped in because my phone screen was coming loose, they fixed it in 5 min as a complimentary service and I was back on the road! Highly recommend this shop 🙌

TJ was experienced, helpful and knowledgeable. Work was accomplished on time and at the agreed upon price. Great service with a warm atmosphere.

Excellent customer service by Brock! I was greeted right when I walked in the door and asked how they could help (I needed help with my iPhone). They had my problem solved in a very short time and all with a smile and professionalism. Definitely recommend Device Pitstop in Maple Grove!

I stopped in to see about getting two keys replaced on my X1 Carbon laptop I was greeted promptly and was taken care of in less than 5 minutes . These guys are awesome !!!!! I will back !! thanks again guys !!!!!

I have used Device Pitstop in the past but this time around, they went above what I expected of them. I brought my desktop in because it wouldnt turn on around Dec. It took me until end of Feb. to bring it in. It had Windows 7 which, they said, could be the problem. They offered to install Windows 10 for $100 (they waived the $50 diagnostic charge). I said go ahead. Couple days later it was ready to be picked up. In bringing it home, it was the next day I hooked it back up and turned it on to start working from it again. It was that each day I would turn it on, it took a few times to actually turn on because it would crash. Then, it just would crash all of the time. I brought it back it told them the issue. A few days passed and I was called and said I could pick it up and that they couldnt find any issue with it. They had been turning it off and on through out the time it was their w/ no issue. When I went in, the tech who waited on me asked me if I would like him to hook it up to his monitor so I could see that it was working fine. So he did, and thankfully, it was at that time my computer wouldnt turn on and crash all of the time for them. He then offered for them to transfer my hard drive and such into a another hardware desktop they had sitting there (better then what I had). I asked how much and he said $50. So I sat and waited and within 15 minutes or so, it was done. They rang me up and they didnt charge me at all for the new hardware. I mean, I was floored. I am so thankful that this is a company that doesnt try and shaft their customers like others at big box companies do. They value their customers because they know that you treat them right, they will come back and word of mouth is the best advertisement there is. Yep, they have a customer for life with me and my business. Thank you, Device Pitstop for being a company worth bragging about to others.

Had a wonderful time at DP today. Very helpful guys. TJ was a great help and gave fast and accurate information. Definitely recommended!

Great Service. Same Day. Fixed cracked screen on phone.

Stopped in because my phone connector was jammed with debris. They fixed it instantly. Good place for used equipment. I will definitely be back.

Diddnt go there

I took in my tablet with problems and the fixed within a day. Second time Ive had them fix things. Very proffered and know what they are doing. Glad I found them. I recommend them highly. Thanks.

Very helpful, ptofessional and had tablet ready on time

I called the store before coming in and had the pleasure of speaking to Mitch who was super helpful. I recently obtained an old family camcorder with a jammed taped in it, and I wasn’t sure where to bring it to get it out and hopefully salvage the tape. Mitch said they do not normally provide this service but that they could try and help me out. Sure enough, I brought in the camcorder and he rescued and saved the tape!I also brought in two old laptops to have the data transferred to an external hard-drive and to have the computers wiped clean and recycled. Really easy and flawless experience — Mitch made it all enjoyable and simple. Will definitely (and already have!!) recommend to family/friends.

Was able to walk in and have my iPhone charging port cleaned on spot.

Walk-in, supportive & brilliant advice. Recommend for those in need. Thanks for the help.

My daughter broke the charging cable off inside her IPad. With no idea what to do or how to fix it, I called Device Pitstop. They told me to bring it in and they would take a look. I brought it in fearing I’d need to replace the entire charging port. The technician took the iPad grabbed some tools and with a little bit of effort was able to dig the broken part out. When I asked him how much? He said no charge. Thanks Device Pitstop! They easily fixed what could have been a very expensive lesson for my daughter.

Both of my daughters iPads had been locked up for months. Admittedly I’m not a tech savvy guy but I tried rebooting them from our Mac. Their uncle that is a tech guy tried to walk me through it. Any way 10 minutes after bringing them in they were both up and running. My girls are very excited about having them back. Couldn’t have asked for a better experience. Thank you!!

My experience of Device PitStop couldnt have been better. The Staff was very knowledgeable and friendly. I would highly suggest checking them out before dropping a ton of money on a new computer or phone!

Stopped in to see the good folks at Device Pitstop for evaluation of a power issue with my work computer.I was stuck! In 3 minutes time Brock figured out my issue and supplied me with a new power cable - for free!An example of investing in the client experience.I’m a client for life, raving fan of your business and am impressed with the great staff and leadership you employ Teresa!PS. thanks Brock!

If I could give more stars I would! Nick and Paul helped me when my iPhone screen quit working in the middle of C19 shutdown. They were a couple of the best guys to work with, so patient, helpful, knowledgeable and friendly. They got me squared away and I am very thankful. Would highly recommend their services! Thank you guys!

I walked into Device Pitstop of Maple Grove and needed a little assistance on how to do something on my MacBook Air. Brock helped me and got me going on what I needed within a minute or two and I was on my way! Thanks for the great service, Brock!

Every time I walk in with a problem, I walk out with a great solution at a fair price. Phone batteries, cracked screens, whatever it is. Try them out, you won’t regret it.

I had my screen replaced. They did a great job and recommended options to prevent cracking in the future. Very helpful. Thanks!!!

These guys are great. I called about a screen issue on my Apple Watch which a lot of places don’t deal with. They told me to bring it in and they would see what they could do. Paul was great had me up and running with no issues. Answered all my questions and was very helpful. We will return for sure and recommend then 100%.

I came in hoping to fix my phone, but it was toast. I took a whole bunch of TJs time on a busy day with a whole hurdle of issues. He multi-tasked very well and went above and beyond to be helpful. He was able to handle a lot of customers in between working with me and I never felt forgotten about. I ended up getting a great deal on one of the phones in the store and had a positive end to a very stressful day. Couldnt thank TJ more!