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Meineke Car Care Center
512 Washington St, Middletown, CT 06457, United States
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Meineke Car Care Center
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Ja
Review №1

Really expensive exhaust work. I have to go under the car and check the system because I hear leaks. The untouched portion of the exhaust may need some work too. Im hoping its NOT what meineke did because it was VERY expensive. Workers are amazing and polite but the prices are outrageous. I myself have worked as a mechanic in shops for 14yrs, so Ive seen good pricing and over pricing etc. etc.

Le
Review №2

Great experience.. Friendly personal. They got the job done..they fixed a exhaust for me on my Toyota sienna..

De
Review №3

Had the worst week before coming here, then my car decided to break and start sounding like a AC-130 on a bombing run. I deliver food as a job so I needed this repair fast. I went to a shop and they told me it would be 400+ for the repair. Morale was low. Then I was told to check with Meineke and get a quote from them. Right when I walked in the guy treated me like he was happy to help me, was up front about every single thing, and made it easy and stress free. I got the quote, ended up being 250. That was already great for me, but it got better. The inspection and repair was finished like 3 hours from when I first went to the shop, and the car was ready to get picked up. When I got to the shop, I found out the guy gave me a discount and the price was brought to lower than 200. The car runs better than it ever has since I bought it. They hooked me up, and I have never felt happier and more satisfied with a car repair company, or any service from any company for that matter.. Would absolutely recommend coming here for anything, and will be returning.

Ta
Review №4

Meineke was fast, friendly, and efficient! Realized I had a screw in my tire when I was at the gas station and I had called them that same moment — they were able to accommodate me within 2 hours! I was able to check in and out in about 20 minutes, all for a very affordable fix. Thank you! So appreciated!

Ta
Review №5

Kevin is great! He is much better than the guy they had before. He is here for the customers and never pushes you into doing anything . He tells you what needs to be done on the car in the future and will give you a price but doesn’t pressure you. I will only ever come here for work on my cars

Sh
Review №6

I was politely greeted when I entered the establishment. I was given a fair price for the work and an explanation as to what was included. The work was done expeditiously and to my full satisfaction. I was extremely happy with the service and honesty. As a female, sometimes automobile places try to sell work that isn’t needed. That didn’t happen here. Very friendly and comfortable atmosphere!

Ky
Review №7

We had chosen this shop because it was nearby- but now we would return and recommend it from a distance! The counter help was friendly, super helpful people. A big name shop that handled our tire problem with small town attention. Very impressed!

Di
Review №8

They did a great job taking care of me when I had a flat. Very reasonable price. Will not hesitate to come by again. Thanks!

Lo
Review №9

Kevin was the best! Best customer service I have ever received from car repair shops. He helped us out and worked with us with our Budget. Friendly and truly caring about their customers. They have gained a customer for life

Li
Review №10

Kevin was great at the front desk! I walked in and told him the quote I got from Valvoline for an oil change and not only did he beat the quote by almost $80 I was also discounted so I got an amazing price and outstanding customer service! He told me a few other things that would need to be done in the upcoming months but didn’t push me to do it TODAY like most other places would do. Will definitely be going back there for any repairs and oil changes in the future! Recommend this place indefinitely!!

Ke
Review №11

Great experience! I got an oil change done, safety checks and 4 new tires, all for a great deal! Also it was super quick! And I didnt even have to make an appointment ahead of time they saw me the same day I called and everyone who works there is very friendly and pleasant - definitely recommend it!

De
Review №12

I came here about a year ago to have my new tires installed. The service was quick and I appreciated the staffs honesty when it came to offering other services. So when it was time for an oil change, tire rotation, and wheel alignment I felt super comfortable booking an appointment. Happy to say I had the same pleasant experience!

Mz
Review №13

Patrick, Mike, Angela, and James are a wonderful team. Theyre honest and understanding. My first experience with Meineke and Id definitely go back. I got tires, brakes, and rotors put on and will definitely go back for future needs.

Te
Review №14

I get my oil changed here regularly. I started coming for local maintenance on my vehicle as well. Prices are good and they will work with you as best as possible. They dont treat you like youre dumb but they educate you and inform you of the best decisions for your vehicle. Kevins customer service skills are impeccable.

Ku
Review №15

Took my daughters car in for brakes with no appointment. Fast Eddy said no problem..My car was serviced and back on the road in 90 minutes. Unlike other repair facilities I was treated with respect and I was not hustled into buying parts/repairs I really didn’t need.Quick, honest professional service.Like the way it should be !!This place rocks !!

Ma
Review №16

This is one of the best auto shops within a 25min radius (Id say farther, but this is my operating range). They explained the must vs should-gets so that I could make the best choice based on my finances at the time. They also took me into the shop to show exactly why I truly NEEDED to get tires and brakes addressed asap and answered all my questions along the way. Thanks to them I feel much better about my daily commute.

So
Review №17

Service manager Kevin and the rest of the team are friendly and helpful, giving the shop a very relaxed and welcoming atmosphere. Went in for brake inspection knowing that my brakes would need work. They had a time-and-price estimate for me within fifteen minutes, which was accurate to the penny and very nearly to the minute. Also got the car washed and vacuumed; they did a great job on that as well, which was much appreciated. Will recommend to friends, and will be going back for oil changes, detailing and other repairs/maintenance as necessary.

Ra
Review №18

After a few iffy to bad experiences at other auto shops it was a refreshing change to walk into a happy and friendly place to get your car worked on! Kevin, at the front is always nice and very generous and will do anything and everything he can to make sure that not only your experience is superb but will try to save you money anyway he can! I’ve never met such a nice crew and will continue to come here for any of my car needs for the foreseeable future. Meineke on Washington Street is the best shop on the strip for sure!

Bi
Review №19

Kevin is always so polite and has helped me through lots of car troubles. They have a quick turnaround time and do great work. Will be coming here for all my future car needs (and I’m picky!!) Also very good prices.

Me
Review №20

Amazing amazing customer service! I went into Meineke in Middletown, CT on a Saturday afternoon with my parents old 2001 Subaru Outback. It was making loud clunking sounds and swaying side to side whenever I went over a bump. Their initial estimate was $2,500 so I started to panic. They brought me under the car and showed me all the pieces that were worn out and shopped around for the lowest price parts they could find for me. After over an hour of them helping me and getting the estimate down to $2,000, I told them my parents wanted me to bring the car home so they could deal with it. They didnt charge me for labor or a diagnostic test or anything. Very sweet and understanding of everyday stress and finances.

De
Review №21

I scheduled my oil change online (a very easy process) and when I arrived at the store they were ready for me. I was in and out in 45 minutes which was wonderful!! I’ll be back.

An
Review №22

Great overall experience. Super friendly staff. AND they do an amazing job! What more could you want!?

An
Review №23

I absolutely love this Meineke. I have all my work done here because the staff is always helpful and friendly. I feel like they are very knowledgeable about my car and the manager Kevin is so sweet. I will recommend this Meineke to all my friends.

Mi
Review №24

This place does great service. No bull pricing. Mike the guy behind the counter was professional and courteous. I left the building feeling good and so did my car! I would recommend to anyone!

Pa
Review №25

It is so refreshing to find a mechanic who actually looks at a car as opposed to a computer printout. Fast,friendly, reasonably priced, its a dream come true. I will definitely be back.

An
Review №26

Phenomenal service. Cannot recommend this place enough. I had the pleasure of working with Steve when my car decided to give out on me halfway into a trip to Boston, all the way from New Jersey. Steve went above and beyond for me, you would think he is treating you as he would family. Taking the time to diagnose my car properly and make sure all of my needs were met. Not trying to have me fix anything unnecessary as sometimes you feel happens at a mechanic. Meineke of Middletown has a staff that is educated, personable and overall a complete delight to work with. Making me feel welcome, helping me understand the issues with my car and going above and beyond for me. Exceptional service.

Er
Review №27

I have recently moved back to the area and needed help with my wifes car. We were taken care of quickly and the store was able to work around my schedule. The service is amazing. When I returned for some follow up work the manager knew us by name. Happy to have a place to take my car.

De
Review №28

Excellent and quick service, and great people behind the counter. Kevin was very honest and incredibly nice. Great place. Will always do automobile related business at this Meineke for now on.

La
Review №29

As a woman youre always worried about a mechanic trying to take advantage of you. This is a place that I feel safe, they diagnose my car before I agree to have any work done.The manager Kevin took the time to take a ride in my car to get a better understanding of the issue I was having. He explained to me his professional opinions. Then he plugged the car it into a device to diagnose the cars internal system. He gave me the codes & wrote down his thoughts & did this all at NO COST!! The customer service here is EXCELLENT!!

P
Review №30

Fast service knowlageable and nice staff. Well worth the visit they were able to repair my brakes quickly and were even running a deal when I went. I definitely recommend them.

Ke
Review №31

I have now had 2 cars fixed by this shop in the last 6 months great service and pricing. I believe his name was Matt and he was the manager he was very helpful and a great person to work with. I would recommend people to use this Meineke. If I need any other work done in the future I will be coming back.

Ji
Review №32

The people at this Meineke are top notch. Two sets of tires on two different vehicles as well as a service on a third vehicle all done with zero problems and quality work. This place definitely stands out!

Ma
Review №33

Meineke in Middletown is a trustworthy reliable business. I went there for transmission and power steering issues they talked me out of things that were not necessary and they fixed what was necessary. The car is great and it cost way less than I thought. Decent people!!!!

Da
Review №34

Stopped in at Meineke yesterday and was pleased with the service I was provided. Although the service took a little longer than expected (I went in for an oil change) I received a full report on my car which was well worth the wait. The staff was genuine and very knowledgable and I could tell they had my best interest in mind. I worked with Kevin and Alex and I recommend stopping in to see either of them.

Ma
Review №35

Took my wifes new to us 2015 Civic for our 1st oil change only to find out it has to use synthetic oil. So costs $75 not the $15.99 curb sign on street. Not happy with the $75 the dealer forgot to mention that. The Manager at Meineke got it down to $42 with some coupons. Got home made some calls and checked and yes it requires synthetic and the going rate is around $70.

Is
Review №36

I just took my car to ask some questions and they were very knowledgeable and also took to the time to check over my car and let me decide if I wanted to take care of the issue that they found and recommended what I didnt need to prioritize. That was very refreshing as most mechanics places always want to just take your money for nothing.

Ja
Review №37

My experience with Meineke this morning is great!! Its why I came back here this morning because the few other times were great as well! I am on a budget so he was able to work with me with the price and I cant be more happier:) there is no other place I would go . Outstanding customer service!!!!!

Le
Review №38

Phenomenal customer service and a great job on my car! Went in for a brake job, they worked with me on the price and had my vehicle ready in a timely manner. Staff is very friendly, knowledgeable, and customer-oriented. Highly recommend and will definitely take my car back for future work!

Me
Review №39

Went in for a small muffler repair. Was going to cost $60, but the associate gave me a discount. I only paid $28 and was out in 15 minutes! That was my first time there and I’m SO glad I went. Very friendly staff and comfortable atmosphere.

Fa
Review №40

Wonderful service. The people are very kind & respectful. The prices were very reasonable, and they were quick to take care of my cars needs.

Br
Review №41

I went there for a check up on my car, and they figured it out quickly. They change the tires and change the oil and it wasnt expensive. Excellent service.Update: I went the first time only for a tire chance and since then I have spend more than $1000 and be there 4 times, something new happen with my car everytime I go there, maybe is not their fault but my car start vibrating the very next day I change my tires and was $300+ repairing.Then the same day I ask them to repair the AC a lady has a discussion with the guy there that her AC that she ask them to repair start failing and only work for a little bit, I thought it was an isolated issue so I spend $100+ to fix it, but the same happened to me, and Im sure if I go there theyre going to find another issue that is gonna cost a lot of money. Again I dont know if is their fault but I found too many coincidences, so I decided to break the cycle and find another place.

Mi
Review №42

Repairs were done quickly. A job well done.

Ro
Review №43

Kevin the manager was knowledgeable and courteous. Had an appointment at 11:30 and had no wait time. Took my car right in. Great service

Sa
Review №44

I used this location to swap out my spark plugs, they noticed a power steering leak i had and offered to replace the pump within the hour, which was very accurate!!! Awesome service, very efficient. Will visit this location again!

Ya
Review №45

Great place. Kevin is a good guy. Very fast and great deals. Will come back again

Br
Review №46

I came in for an oil change a few days. Which coincided with my muffler falling off my car a few days earlier. That asked if and I was getting it fixed. They offered me a great price quote and we made the arrangement to do the repairs. In the few days before my scheduled appointment unbeknownst to me the condition of my car worsened; resulting in my car needing more repair. Currently finishing my undergraduate studies and other aspects of my life being in flux. Frank the manager of this location listened to my predicament with an open heart and rallied his staff to do the additional repairs at no added charge. I know occurrence like this dont happen often, but through generosity and great compassion these guys made a not great situation better. To which I will always remember. The staff at this location will always have my gratitude and businesses as long as I am in this region of Connecticut. Thank you from beyond the depths of my heart.

Cr
Review №47

Kevin Smith, Manager is the BEST!!Consistent, Outstanding Service!I’ll always return here- he can’t do enough for the customer. And NO, he’s not my brother 😊

Ro
Review №48

Good job at a very fair price. Meineke charged me only $163 to fix my exhaust. Midas wanted almost $1000!

Li
Review №49

Great services every time I come here they guys always take good care of my car. Specially Kevin make it work. Thanks Meineke in Middletown CT . I recommend everyone to come here and they will take care of you.

Ni
Review №50

I highly recommened this place! I will not take my car any where else! They are always efficient and fair. These guys have taken the absolute best care of me and my car! You cant get service and professionalism like theirs any where else! I absolutely love them! I cant imagine working with anyone else to solve my auto needs. Take my advice and utilize this business!

De
Review №51

Here for an oil change. Alex explained the diff between full synthetic and regular oil, offered a discount. Kevin was very helpful in initial phone call. Great place!

Ky
Review №52

I was very pleased with the service here and the employees were quick to help with any questions I had about my car. I was also happy that I didn’t have to deal with any nonesense about needed a thousand new parts for my car. I would recommend this place.

Da
Review №53

Very understanding. Always go there to get my car fixed. Their prices are the best. A++++

Ia
Review №54

Theyre the best! Friendly, knowledgeable, helpful and they explain everything really well without feeling like theyre talking down to you or youre wasting their time, unlike so many other mechanics and auto shops Ive dealt with over the years. I live 20 miles away but Id drive 100 if I had to. These guys are great! Youre in the best possible hands with Rt 66 Meineke Middletown!

El
Review №55

Great place. Saved me a ton of money on my brand new tires that comes with a 50 thousand mile warranty. The best of both world.😎🤗💪

Ka
Review №56

I had an emergency—my brakes seized at 5pm on a Wednesday, over an hour away from home. Thankfully, Meineke was open until 6pm. The man who answered the phone was kind and told me I could come right in. They looked at my car, found replacement parts, and got the repair done (even though it required them to work past 6pm). The staff were friendly and professional, and made me feel at ease. I am beyond grateful for their willingness to help me when I was worried I had no options.

Am
Review №57

The staff at Meineke in Middletown was incredibly helpful. The staff is very knowledgeable and was able to figure out what was wrong with my car in minutes. The manager was friendly and personable, and made sure I knew exactly what was being done to my car before starting. They were able to fix my problem quickly and get me back on the road in no time. I highly recommend

De
Review №58

I tried Meineke in Middletown for the first time since moving to the area. Being a woman needing Car stuff, most of the time dealing with a big man behind the counter is a little intimidating. Not at this Meineke!!! Shannon the woman at the front desk was super sweet. She gave me the best price on tires I was able to find !!! Last time I spent over $1,100 this time $ 970 with an alignment !!! Thank you shannon and crew at Meineke I’m ready for winter !!

Ma
Review №59

Very nice clean in there doesnt smell like grease or gas,pleasant atmosphere labor a little high otherwise I was satisfied

Sh
Review №60

Can’t ask for a better shop. They price match and work with what you have! Give them a price they will try they’re best to make it happen, what more can you ask for!?

Bu
Review №61

Worked me in quickly on short notice and did a great job! Good people to work with!

Ta
Review №62

Came from VA to Middletown for family reunion and the tire on the car needed a new tire plug. They was able to do my car In under 30 mins and the service was great reliable and affordable. Thank you Mr Kevin for doing a great job

Je
Review №63

Great team! Told me the situation straight up, bo razzle dazzle and got me the best prices. Way quicker than the big box tire stores!

Da
Review №64

I called the store since this was one of the few stores that was open later than 3 pm on Saturdays. Took me in on the same day, and my first experience at Meineke was great - friendly and honest staff, not to mention very fair pricing. If you have a few hours to burn I highly recommend driving past Midas and coming here!

ta
Review №65

Very attentive, quick and accommodating. The manager explained everything in detail and got me all the discounts he could! Definitely going back!

As
Review №66

When my car desperately needed an oil change I tried the Meineke on Washington st. The waiting room was full and I was expecting to be told there was going to be a long wait. I was told I could be the next car in the shop. So I gave them a chance. The waiting room was nicely furnished and the atmosphere was comfortable and relaxed. They had free WiFi, coffee, tv, and tasteful music on. It was only about six minutes before a worker grabbed my keys and took my car in. Before I knew it Kevin came to me and nicely explained the things on my car I had been neglecting. I had a exhaust leak and was expecting a costly repair but they were able to repair only the small section of pipe that was leaking. I was there slightly over an hour. I got an oil change at a great price with a coupon and an my car is quiet now!!!!! With service like that I know where I’ll be taking my car.

Jo
Review №67

I have gone to Fast Eddy Salz for all my car needs for the past 8 years. Hes been a mechanic at meineke for almost 1 year and the quality of my car care keeps getting better and better. Meineke is a fast growing business with excellent customer service. They are your neighborhood friends who enjoy fixing peoples cars. They dont try to sell me things I dont need but they also look over my entire car and tell me what I do need during a $20 oil change. Most shops would charge you just for that. Its truly a group of great guys who enjoy providing quality work. They are trustworthy and very loyal to their customers. Theres never a long wait time. Its never a bad time to stop by and get an oil change, And your car will love you for it.

Sa
Review №68

Immediately the atmosphere felt like home and i was treated like family. Great service and very professional. This place is great!

Dh
Review №69

Easy to find location with great employees who work quickly and professionally. Fast honest automobile service

Co
Review №70

I drive a 2000 Honda Civic and one day the catalytic converter disconnected. After searching google for a place to fix it I found positive reviews for this local Middletown Meineke. The reviews weren’t lying. Kevin had my car in within a half hour and went about getting it fixed in not only the best way possible but also the cheapest. I (like many) have had trouble in the past finding a mechanic but had no issues with the guys from this Meineke. They’ll be honest with you and work to find the best solution. I absolutely recommend getting any work done there, big or small.

Al
Review №71

This place is the best!! The guys seem like they want to work on your car. Quick, knowlagable and affordable. My kind of shop .

St
Review №72

Great customer service. Accommodated my request for an oil change late in the day. Very friendly. Top notch.

Na
Review №73

Easy to find location, excellent and fast service, great prices and great people behind the counter. I will definitely go back.

do
Review №74

This place was easy to find, the employees were great, easy to work with, explained everything In detail!! This is the only place that they were actually honest with me on what was the real issues on my car. Definitely recommend this meineke to anyone with car problems!! They even detailed my car for me, and it came out perfect. Honest, clean and finish the jobs fast and correct the firet time! 6 starts!

je
Review №75

I had a scary incident where the ball joint blew on my front driver’s side. Kevin was able to take my truck right in and fix that, the other ball joint, and two broken swaybars all in one day. Thanks Kevin and team for yet again doing a great job on my truck.

Ta
Review №76

Wat amazing service and friendly people here!! I will definitely be returning, my precious baby Betty my caravan was cared for so nicely, Thanks guys, Ill see you in another 3000 miles!!

Ja
Review №77

Everything went wrong that day until I met manager Kevin and his guys. Needed tires & Breaks prices were fair. The manager and his team were knowledgeable professional & kool Thanks just what I needed that day a great customer experience.

Iz
Review №78

Kevin was great! Amazing customer service !Great deals and they were really quick ! I Will definitely keep coming back !!

Me
Review №79

I had a very pleasant experience at this meineke. Kevin and the rest of the staff was very helpful. I would return for future services.

Da
Review №80

Hi I was very happy with their service they were very quick friendly and caring really went above and beyond would recommend them to anyone

Em
Review №81

Great customer service very helpful and personable came in for an oil change I will be taking all my vehicles here in the future

Ch
Review №82

Great shop! Knowledgeable and fair. Highly recommend!

Ma
Review №83

I have to downgrade what I had originally posted (was a 5). While Kevin works really hard to provide great customer service (and he does), I cant give a 5-star because they installed the wrong lug nuts on my car. He was trying to do a favor and save me some money on replacing bad Ford lug nuts, but they were wrong about using non-OEM parts. It happens, and I cant fault him too much for it, and he worked hard to try and rectify, but ultimately had to go to another place to identify and rectify the problem.

Je
Review №84

Very pleased with overall service. Cassandra was polite and made the whole experience non-intimidating. Very honest and accurate in quote and service needed. Thank you for all of your help getting us back on the road!

Th
Review №85

You guys need to get down here now they are giving the best help and great prices. The covos are great and the people are friendly and I didnt spend too much seeing that they given me a big discount come see what the big fuss is about

Th
Review №86

Fast reliable service. Great deal on all work and owner knows his stuff

Mi
Review №87

Kevin the manager was above and beyond customer service extremely veteran friendly gave me a 10% off just truly was a great experience all around I couldn’t ask for a better experience 6 out of 5 stars

St
Review №88

Friendly courtious staff, fast service . I always come back for my oil changes and will continue to do so.

ch
Review №89

As a student and artist working a part time dead end job I make only enough to skate by. Frank at the front desk really worked with me and knocked the price down to less than half by finding me coupons and taking the labor cost off. Which I could not be more grateful for especially after the holidays. He was extremely friendly and threw in lights and a few things I absolutely needed because they are safety hazards. This is definitely a service my boyfriend and I will be coming back to and send any locals to.

Oc
Review №90

Went in for break service, they found an issue with the caliper that they were able to fix instead of charging me for a full caliper replacement (which they or any other shop could of done). Easy to work with and fast service will return for further work in the future.

br
Review №91

These guys are the best i came in with new wheels and they set me up and in great timing they are honest and down to earth people!

Je
Review №92

After explicitly instructing them what wed like done (and getting a quote), they tried to charge my girlfriend 50% above the quoted price when she went in. Charged her for nearly 3 hours of labor when she was in and out in just over an hour and a half. Untrustworthy business, would strongly discourage patronizing them. Also, be aware, they give customers discounts to write them favorable reviews, so many of the positive comments posted here may be fake.

C
Review №93

No BS, honest, curteous. Dont try to sell you stuff you dont need like some places. I always go here first because I can trust what theyre going to tell me.

m
Review №94

Good job, fast. Easy to work with. Helpful with the price.

Jo
Review №95

Have been here a couple times, very professional and quick service. Was worried about getting ripped off, but the gentlemen behind the counter was very honest and surprised me with a great deal for a job i thought would cost so much more

Ja
Review №96

The staff were very friendly and knowledgeable about the products and services. Would definitely visit again.

Jo
Review №97

Kevin and his guys did a great job fixing up our old car.We have been searching high and low for a mechanic with a little knowledge and finally found one.

Vi
Review №98

Kevin and Alex were super friendly and helpful with the oil change for my car. Will definitely be going back!

Do
Review №99

Great service! They helped me out with an oil change and gave me a great discount on the price.

ap
Review №100

Horrible place. Major RIP off. Had oil change never topped fluids even tho I specifically asked. Recommended things to be replaced that didnt need it.

Information
15 Photos
100 Comments
4.5 Rating
  • Address:512 Washington St, Middletown, CT 06457, United States
  • Site:https://meineke.com/locations/ct/middletown-338/
  • Phone:+1 860-398-4439
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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