Absolutely wonderful experience. Everyone worked very hard to make sure I received the best service possible. Each person involved was awesome!! Will definitely conduct further business there in the future!

Vehicle needed servicing. So we hung out for 30/45 minutes. We were offered outstanding waiting areas. Even a smoking section.

Clean, spacious waiting area. Attentive offers of water, fresh coffee, etc. All employees we encountered were very nice and respectful. The only negative was that the tilt of the back of my seat got changed and it’s very hard to get it back right. That’s not a huge issue at all, but I did want to bring it to your attention.We are very pleased with our whole UJ experience, both purchase and service, and will highly recommend you to anyone needing your help. 👍🏻💛

The service to my 2021 Silverado was done on time with my appointment and the dealership staff were all polite and helpful

The staff is always friendly and there are always refreshments available and it’s always clean but the reason I always come back its because of Bobby in the service department. Bobby is always courteous and takes care of me. He is the best in the service department.

Magic Touch 🥳🥳🥳The staff is friendly and efficient. They took care of my vehicle, and I didnt leave feeling cheated. I go to them for everything. All I can say is Steve, Steve, Steve! Steve is a Rock Star. Great tips about my truck.

Replaced an O2 sensor. U.J. Chevrolet could do a better job of recognizing loyal customers such as myself and offering discounts.

The service manager did resolve my issue with my oil change program. Im thankful for that.

As always the service department did a great job of fixing my vehicle. My AC went out and they were able to quickly diagnose my issue and fix it. They were also kind enough to lend me a vehicle so that I could still get to and from work. I really appreciated that because I know there are very few vehicles to spare. Thank you to the UJ service team.

Wonderful experience as always! Will definitely be coming back for all our car service needs!

Lillian and Jerel were great. Lillian greeted us as soon as we parked the car, she knew the answers to all of my questions about the truck I was looking at without hesitation and treated my partner and I like we were members of her family. We didn’t get the “I just want to make the sell” treatment. We got “welcome home, how can we take care of you today”. She was a pleasure to talk to. Jerel made his way to us before it was even time for us to talk finances and he made several attempts to get us the best deal. He discussed warranties with us as if they were second nature. He was funny and welcoming. You could tell they had a great working relationship.

It was painful. Took to long to get things done. George was Computer illiterate. Two other personal had to assist. I also asked for my bank rate and the dealership. When we asked about rates from my bank I was told that you are very comparable. Only to find that I could have received 1.47%. Not good business practice

Carlton was extremely knowledgeable and he had a passion about the Chevy Brand and the customer experience totally top notch! Thanks to the entire UJ family!

While I know my truck needs its regular maintenance, I have limited time to accomplish this as my truck is in constant motion. I like using UJ because of the personal attention as well as the fact I have yet to go by and ask to be a walk in that I wasnt accommodated as quickly as they could fit me in. The personnel are always friendly and courteous to me as well as helpful. This makes a big impact on whether I recommend any business to someone else.

It was an overall success. I love the communication that I received from Steve. He kept me informed. He even went beyond. My truck was missing the plastic grommet that holds the filler neck to the truck. He found me one of those. Another dealer was saying that I may have to replace the entire neck. I thought that was nuts. Anyway this was a pleasant trip to the dealer.

My sales specialist, Dennis Bridges, was knowledgeable, professional and courteous. My family has purchased several cars over the years, and Dennis has always been extremely helpful in the process. He also follows up periodically after the purchase to ensure we are happy and satisfied U-J customers.

Much faster than expected. Very efficient. We had to wait for a long time for new ones to become available for the recall on our airbags but change out was done very quickly. Glad to have the dealership where truck was purchased handling the warranty work!

Everything was good except that I had to schedule a whole new appointment to check the service engine soon light issue I had. This makes it necessary to come back and have my truck serviced again instead of doing it all in one day.

The salesman Kelly south was by far the best I have ever dealt with. He went above and beyond to make sure I was completely happy with my purchase and understood all the features of me new truck. He came highly recommended from a friend and I can see why. Give that man a raise!!!

I asked that the cabin filter be checked since it has never been replaced not has the air filter. The filter was not checked and is filthy. I bring my car only to UJ for service.

My salesman Carl, was great had great customer service and “listened” well in the beginning of the conversation. The finance manager Jarrell, was perfect! He made the end process smooth and seamless - he has great customer service. He explained everything perfectly and not did he try to push different packages on me. He explained the differences and let me decide. I greatly appreciate both guys!!

If you have a comp oil change better find out how long it is good for in days/months and not mileage. They had given me two comps but I only got to use one and they said other one expired when contract went up. Didnt know I had a contract and when I went to use the second one they said it went out 5 months before. I had just got to 10,000 miles in a year and a few months since buying the car.

You guys are nice and pleasant and always smelling, very professional.

Im very pleased with my purchase and the serivce that Paul Maye provided.

Kelly was Extremely helpful and informative throughout the entire car buying process.

Tires rotated and balanced but left back tire was 2 psis under weight when I left. I also appreciate the service but apparently the representatives were not aware of my appointment since I booked it on the app.

Called the Service Department because battery was dead and could not find where it was located. Aubra helped me locate the battery and also set up for me to come in and get a new battery. Everyone was awesome. Thank you so much.

When we arrived at the dealership we met Kelly South and he asked if we needed help finding a vehicle. I told him what I wanted and he explained what he had in stock. When we found what we wanted he started the buying process . He kept us informed of what was going on and the whole experience was pain free. Gary in the finance office explained everything very well, very informative . In all a very good experience. Thanks to everyone involved.

Patrick is by far the BEST Ever!!! He is always attentive and ready to meet my needs. I love his honesty and ability to go that extra mile! UJ Chevrolet has the best customer service in Alabama.

Patrick was great! Set me up with just what I was looking for as far as new tires and the leveling kit for my truck. Rides and looks great! Thanks!

Everyone was nice and friendly, but the wait time was incredibly long. I was in the waiting area for about 3 hours. Hopefully the company comes up with express pass for those who have no choice but to wait for their vehicle. Now that would be awesome and take care of the incredibly long wait time.

Stacy took care of us in the service department, very professional nice lady. Always have a great experience at this dealership. Took my car in to get serviced & ended up trading my truck in later that day after I picked up my car, Mr Kelly assisted with the sale and a nice young man named Brandon helped with the signing! Love this dealership! Highly recommend. Honest people!!

UJ is always professional and efficient. We are always pleased with your service.

Rashod and Brian went out of their way to get me the Camaro with all the options and styling that I wanted !!!

FAST, EFFICIENT, AND PLEASENT TIME SPENT.

Patrick was very professional, courteous & respectful. All you can ask for as a customer.

Kelly Sound and Brian were amazing. They got me the best deal and their service was the best i have ever experienced in a car buying event. Even after the sale, when the truck had an issue they were there in full force. Thanks guys!!!

No additional comments. Just a great job.

Professional, Courteous, and completed repair in a timely manner.

Great although my newly installed brakes are squeaking which has me concerned.

Well I was there at 6:30 waiting to get my oil changed when they opened at 7am. I was the third person there. The first person in the second line and they totally skipped me and took about ten people or so first which resulted in me being there until 9:30. The only reason they came back out to ask me what I needed was because the very nice man changing the garbage liners asked me if I’d been helped and when I said no he went and got somebody. Nobody apologized or offered any kind words. All I received was “well be patient because I think the whole town came here today” and then laughed. Not happy at all and will not recommend at this time.

Emily McCarron was amazing. From the initial consult, thru ordering my Tahoe. She kept me updated thru the whole process. Then when my vehicle arrived, she expedited the purchase experience. I would definitely recommend her.

I understand these are some crazy times and businesses cant find help but it could of been handled a little more efficient.

Very friendly with no pressure. Told them what I was looking for and what I had to spend and trade. After that it was a matter of signing. Ill be back for all my new car/truck needs

The servicing of my vehicle was quick and flawless as expected. But what I didn’t expect was the great and kind service inside while waiting. They have a very sweet lady, sorry but I neglected to get her name, that gave my 3 yr old grandson a color book and a snack. She checked on us a couple of times and she was very thoughtful and considerate. Thanks for the service.

Paul Maye has been our new car salesman since Nov ‘06. We have purchased 4 vehicles from him. Outstanding man and salesman, a pleasure doing business with him. We will be back to see in the future

Stacey is an excellent service advisor. She truly cares about the customers and goes above and beyond to get their service work done in a timely and efficient manner. She has excellent communication skills and is THE REASON I continue to use the UJ Service Department. I believe UJ Chevrolet has the best service department in the area!

We had a discrepancy with service that was performed. I contacted our service advisor who immediately made it know to the service Manager. The Service Manager contacted me directly with compassion and resolve. We purchased our last 2 vehicles from Bay Chevrolet, but switched in 2019 to UJ because the service was horrible. Appointments were not honored, phone calls not returned, paper worked not filed correctly. UJ Chevrolet is closer to my parents house and their demonstrated level of commitment to their customers lets me know we made the right decision in choosing them. If you are looking to buy your next Chevrolet or need service on your existing vehicle, call Patrick or Bobby ( Service Advisors), and they will take care of you.

Very professional, polite & informative. Very nice!!!

My car has been there for 10 months for simple repairs. And there seems to be something im not being told. Im about to take legal action. Be warned DO NOT GO TO THIS PLACE

My experience was a good, positive one. My salesman, Kelly South, was very informative, helpful and listened to me as I explained what I wanted in my vehicle. He found exactly what I wanted. He and the credit mgr made the purchase process quick as they prepared the paper work in a timely manner. My experience with Brandon, in the finance office was brief. He was professional and explained the paperwork thoroughly.The entire process was an awesome experience, everyone there was friendly and helpful and I will recommend this dealership to others.

During this strange time of the Covid pandemic, they were constantly cleaning. I was impressed to learn they also spray twice a day. Kudos

Bobby is very professional.. He explained everything to me about my vehicle I would highly recommend him to a friend.

My experience with the service department began very good. Patrick, the service rep, could not have been more considerate or helpful. It was rather frustrating to have purchased the truck less than 6 weeks before this problem but I am happy we decided to purchase the extended warranty. I just hope this will be the last time it is needed. Back to this experience...all was good until I picked up the truck and headed home. I made a stop for lunch and when leaving saw a scratch and dent in the rear fender. As I stated I only purchased the truck 6 weeks ago at UJ Chevrolet with no blemishes now after leaving it at UJ it has a blemish. The service manager said he could do nothing about it since he nor I could prove it happened at your facility. If I did not have the warranty, you would not see me again.

Thank you for fixing my issue i was having with my wifes vehicle. I will definitely be coming back in the future.

Carlton Wilkerson was my sales representative and he was awesome . He made me feel at home and comfortable. He made every part of the process easy and painless . Will be recommending him to everyone I know .

Thank you for providing friendly customer service during each one of my maintenance visits. It truly makes a difference!

I have been with UJ chevrolet since 2010 and everyone know how to treat customers respectful and kind

Would liked to have been able to have access to a loaner vehicle

Maintenance services were performed promptly as scheduled. Waiting area was clean, and the attendant was very pleasant and attentive to customer needs/requests. Covid-19 protocols were enforced/followed. Service rep kept customer informed to the status of their car being maintained.

I just bought a brand new 2500 Z71 and had to bring it back to check the alignment, had an appointment for 8.40am, Needed to check the alignment and put license plate bracket on front bumper. Shouldn’t have taken no more than 2 hours to complete since I had an appointment. Dealer kept the truck all day and I was able to pick it up at 5.20pm. When I asked why it took so long, this is the response I received from service... “Appointments are set for all day and vehicle will be checked between the appointment time and 5pm regardless of appointment time”. Didn’t make any sense of making future appointments. On the other hand, it should have been a priority for sales department and service department to work together and get the vehicle took care off immediately since I just took the delivery of a brand new vehicle. In my opinion, most everyone in service department are very nice and friendly, something needs to be done on how the appointments are been handled and processed through the service department, Focus should be on customer not the employees in service department. Just my thoughts.....

My car makes a noise. i was told my tires would be rotated but they werent. once he couldnt go thru warranty he gave up on me. i wont use that particular Chevrolet again.

We could not have asked for A Better experience than what we had with you guys @ U-J Chevrolet. We traveled from Cut Off Louisiana to find the vehicle (& amazing deal) we were looking for

Our salesman, Kelly South, was excellent. He and Brian Smith, Sales Manager, kept us informed of our truck’s location going above and beyond our expectation. We’ll definitely recommend U-J Chevrolet!

I find the peoples that I met at u j was very nice and polit and was very please with all or them.

Found the problem that the other dealership didnt.

Everyone was very friendly and ready to accommodate my needs

Patrick the service Advisor has excellent customer relation skills, trusted to tell me what my vehicle needs and not just stack on unnecessary cost. repairs were done timely and all seems to be working well.... But i did not get my military discount on the wipers/cabin air filter??

Arrived early and they took me right away. The team kept me updated via text on what was going on. First class and pleasant experience. Best dealership in Mobile AL

My wife and I have bought many cars from UJ Chevrolet. George Medeiros has our trust and we always value his help in our selection. The professional attitude of the service department has also been important in our decisions. At our age, this is most likely our last purchase and I am so glad that UJ has been there for us through the years.

Oil drrippimg on driveway after oil change. Brought it back to dealership and they said everything looked good it was just some oil on frame and they cleaned it off. Got home and noticed more the next day. Took it back and they said the oil filter was about to fall off. They replaced oil filter and topped off the oil. Also still waiting on a call from the first time I had a oil change and they chipped the paint on my rim by the lug nut

Great service !! Steve is an awesome person !! He treats everyone like there family !! My wife & i will always use U-J for all our vehicle needs !! Thanks again Steve !!

The girl at the desk was so friendly its nice to go somewhere and theyre that helpful

UJ Chevrolet is very friendly and the service that Ive received through the years has been great. There was a problem one time and the service manager handled it very well. Ive purchased two vehicles from you and have been very satisfied!

WI had to have a new transmission in my Chevrolet Truck. It was done quickly and professionally and UJ got me back on the road in record time! It was a pleasant experience!

Steve greeted me as soon as I arrived in the Service Lane for my Oil Change and Tire Rotation Service Appointment and once he recognized that I was a Disabled Combat Veteran that required a walker to walk with, he assisted me with getting it out of my truck and opened doors for me and insured my comfort throughout my visit. Even though the dealerships computer system was down, he still took my vehicle back and had my service completed in 48 minutes and by that time, the computers were back up and operational and he had all of my paperwork completed and ready for me at the Cashiers Window. This was my FIRST time dealing with U-J Chevrolet and if the Service Dept. is any gauge by which to measure the other departments, this will be MY GO-TO DEALER for all of my auto needs and I have no reservation on recommending them to all of my fellow Vets, friends and family...and already have as my nephew has just purchased a NEW 2021 Chevrolet Camaro from them.

All we needed was an oil change and check up. Service was fine; attendant inside helped to make us comfortable while we waited and that was nice. Evidently everything was fine with the car. This was not five-star, which we had come to expect with Chevrolet, but it was ok.

Basic great service from very qualified people. Purchased tires also.

Great people to deal with. Salesman did a great job. His name is Carlton Wilkerson Jr. Will recommend him and UJ Chevrolet to all my friends and Family. My grand parents and my mom bought their vehicles from UJ Chevrolet in the early 70’s and I’m very pleased with my new truck from them. Thanks Curtis Dycus

Service was ok, however when i made the apt online i indicated that I needed shuttle service only to find out when I arrived that the shuttle service had been canceled.

Kelly worked hard to get me into a vehicle I felt comfortable in and was within my budget.

Its no small thing, in todays world, that someone shows you kindness. So, Ive got to take the time to thank Aubra at UJ Chevrolet service. I had been without my vehicle for over a month, me to go without work. I dont know many people that can go without working for that long. Trust me, Im not one of them. I have a lot of digging out to do. I can use any prayers. My car had been to five mechanics previously. When Aubra learned of my situation, she went above and beyond to help me get my vehicle in and get my vehicle fixed. The care, work, kindness, and dedication, that was shown to me, was well above todays standards. Very well above. Aubra is a credit to UJ Chevrolet. She is very amazing at her job.I cant forget about Bobby. He took the time to explain to me the different situations with my car. He also followed through and made sure that the extra mile had been taken to insure my vehicle was safe and ready. I thank you Bobby. Your kindness goes a long way in this world. I would like to thank everyone at the service department at UJ Chevrolet. Because of you guys, I am able to start climbing out of this proverbial hole. I wouldnt have my car today if it werent for you guys. Thanks with all my heart

It was very fast with the buying process. I called ahead and Kelly had all the paperwork ready for me to sign. Me. Kelly was very professional and efficient at what he had to do

Great costumer service from our salesman, Kelly South and he provided an easy smooth buying experience.

My tire kept loosing air and I could not find a nail in it. I brought it over to the dealership. Not only was Patrick extremely pleasant and efficient, he seemed like he really liked helping people. When my tire was done, UJ did not charge me for a patch job because the recent hurricane and all the debris in our area due to recent roofing jobs. This surprised me and made us happy. I love my car and bought it at UJ not long ago so I will continue to bring it back for service problems. Thank you.

Oil change was fine. No problem with that. I asked for a price on some new tires & never saw the the person again.

Fast and courteous service. Clean facilities. Refreshments available. Competitive price. This is the only place I would trust my vehicles.

Service advisor would not call about my service package. Told me because I bought the car in Florida I would have to take it there and that they were an independent Chevy dealer. All of which is not true. He did not want to take the time to call for payment so I had to pay and file a claim for reimbursement. It only takes a minute to make a call and he couldn’t be bothered to do it. I pay a lot of money for a service plan and shouldn’t have to go through this nonsense. I won’t be back

Great and fast service

My first time at UJ Chevrolet. I was impressed by the attentiveness of the service rep. They made me feel at home and price for services was below what I had anticipated. The only criticism I can levy is there isnt that much seating in the waiting area. But, overall, I was pleased with my first trip to UJ.

Always a pleasure to visit, everyone is super nice. Mr. Steve Struppa in the service dept is awesome he has always been there when I needed him.

My visit was breif and my problem was handled in a timely fashion. Even before the day of my appointment.

They had inventory. Very nice showroom. Kids toys. Everyone wore a mask and utilized scocial distance. Very nice and knowledgeable sales people. The dealership was very clean. I would recommend to my friends and family.

Very detailed oriented. Friendly and courteous. Addressed my concerns timely. Excellent workmanship

I like the first come first serve as well as the efficiency of service they give my vehicle.

Fast service and polite and friendly employees

I am very disappointed that I had to pay over $1000 to repair the air conditioner on a five year old $50,000 truck but UJ did a good job of getting me back on the road except for the service writer didnt notify me when it was ready.

The sales person made us feel welcome from the start. He was very knowledgeable and showed me how every feature worked. By the time I left the dealership with my new Malibu, I felt as though I had been driving this car for years.

Kelly went above and beyond to help us get this deal done working around our busy schedule!

It was fast and the atmosphere was pleasant