I just left game stop. I went in to buy a PS4 and some games. There was one customer in there besides us. Two GameStop employees. Both of the GameStop employees completely ignored me. I know for a fact they heard me while I was standing right in front of them trying to get their attention multiple times. I waited for about 15-20. Went up to the front desk multiple times. They didn’t even acknowledge we were there. Even asked out loud- “why are you guys ignoring us”. The older gentleman would stop helping the second customer, and as soon as I walk up to the front again, he would then proceed to pretend to help the costumer the other GameStop employee was tending too. Super Rude.
Couldnt even answer the phone so wasted a trip for nothing after website said they cared it in stock guess the guy was more busy talking to the lady leaning on the counter then to work the phone
Very helpful staff. Big selection and good prices/rewards.
MASKS!!!!!!!!!!! 37 rings on your location and NO ANSWER............ Masks and no answer gets you a 1 star.....the one star is the lowest I can give.... In todays market you should be better than this.... you should be ashamed.... This is why I will NEVER pay you a penny again.......Can you hear the banjos in the background...... I can...
Gamestops are pretty much the same everywhere, but this one stands out because of the staff. Jesse and Steven were awesome and because of them Id come back.
My grandson and I have a great time when we go there.
Good covid-19 is well taken care of.
Always a great place to go. The staff is friendly, and actually talks to you about the game your purchasing, whether they enjoy it or not. Ive never had a bad experience here, and overall enjoy the place.
I always like gamestop. Im 40 an I still play games daily at the end if my night. I think the help there ars nice fast and knowable
It was like a ghost town in there i remember when they first opened up and how packed it was now its not looking so good for them.
I unfortunately didn’t get the male workers name, but he was incredibly rude. I asked a question and he got mad at me, and started scolding me. Apparently people had been pranking them throughout the day. I was in no way pranking them. I asked a simple question if they had an item in stock, but he continued to be horrible.I feel bad for the people who have to work with him. I’m sure he’s a real pleasure to work with. If you can I’d suggest going out of your way to another store or just ordering online. Do not pass go and do not shop at this store!
Spent 190+ on an elite controller, used the insurance to get another, and the assistant manager didn’t put my address number on the shipping address. The package was delivered to the wrong address and the same manager gave me the run around to talk to fedex. Terrible service since Ezekiel hasn’t been around.
Store was clean but looked empty. One person working spent so much time trying to update I walked out.
Nice place to go for games, but there is not a public bathroom.(This is in Murray kentucky)
I have gone into this location several times with my kids and every time I do there is one lacklustre employee who looks like he doesnt wanna be there and every single time we pick out a game they just so happen to not have it even though its on the wall. I dont mean like one time I mean probably 4 times at least now. Its a waste of time and a disappointment to my 9 year old who cant get the game he just spent 20 minutes picking out.
Great service
Super friendly staff. While a bit pushy at times, thats something coming from upper management, so no faulting them there. Always willing to help, great selection, and never really been unsatisfied with trade-in amounts because I have Pro.
Has so many good games but needs to bring back ps2 games. There is so many nice people who work there at this location. Needs better discounts tho.
Nice deals
Wanting to spend over a hundred dollars here. I waited for over ten minutes, only one employee, talking to the same customer. All I can say, never again, any GameStop!! Absolutely no customer service. Hire on more employees Gamestupid!!!
Great customer service. Found our game in no time
Friendly staff always helpful in finding what I need. Their recommendations are usually based on experience and very helpful.
They had friendly service while I was turning in a box of old video games. Their employees would check in with me during my wait and kept me updated about where they were in processing my items.
Great place to buy cards and sports items. Great customer service
Very cool gaming stuff and some great clearance items.
Its an alright place to go, nice and quiet. Dont trade in anything at any Gamestop though, its not worth the quick buck. I made this review only for this location.
Staff arent very well read about games.
Love this place!! We go there all the time and the staff is incredibly nice and they never rip you off!! They always do what they can to help you! Highly recommended!!
All the associates were really nice and very informative
Great game cheap. And all the new ones
Good prices and great selection of things
The best customer service! They go above and beyond to find what you want.
The staff was good but they didnt include both parts for the connect we were buying so therefore my daughter cannot play her Xbox one game, just dance. We have to look for the adapter elsewhere.
They have made my grandsons Christmas thank you so much
Very friendly and knowledgeable staff. Helped me find what I needed and offered relevant suggestions on other products.
Love getting games here. Great staff. Store is well organized.
Amazing store! Great and friendly customer service! Corey is pretty cool!
Always a great selection and super nice employees!
Great place for used video games and equip. Love it
My favorite gamestop. They are so helpful and friendly. They go out of their way for you and are extremely knowledgable.
Wish my old games were worth more. At least I got some cash out of them
Game stop isnt exactly my favorite place to go but walmart did not have what i was looking for. So after we got our game and started walking out the door i took the game out of its case and noticed there were crustt hardend fingerprints all over the back of the game. -_- we took it back in and asked him to clean it and he acted like we were an inconvenience. I mean we were the only ones in there? Then After he cleaned it he said there is that better? Was beyond disappointed with this particular employees behavior. Completely unacceptable. Now i would have liked to speak to a manager, but honestly i never go to Murray and will probably never go to that particular game stop again. Also, he might have just been having a bad day? Either way, i wont be returning.
If you call and ask for an in store price and they happen to be busy, they will tell you they can’t help and that you should look it up yourself. I mean why answer the phone if you can’t help?
Very amazing customer service.
Great staff. Very helpful
People are cool, but I wouldnt trade them any games.
Great help from the guys up there.
Great variety, expert staff that is anxious to be helpful
I broke my leg here so I cant go to school so, ...Five stars
GOOD CUSTOMER SERVICE.. GOOD STORE
Never had a complaint from our store.
Friendly staff, bought a copy of Hollow Knight while I waited for the bus.
The 2 employees here were so good at their job, I accidentally spent 500 bucks... worth it.
One of my favorite stores
The people at the cash register was very helpful
They have the ds games in a display case not aimed for an older person to look at. I couldnt bend over low enough to see or read titles.
Blonde handed skinny punk is rude and needs to learn some respect.
Everyone loves to play games
Ive been cheated once here but overall besides that one time its a good place
This place is horrible. they rip you off and if your game or ipod is stolen the theif can go up thier and sell it and they wont do anything about it! dont go here!!!!!
My granddaughter went in to get an xbox game for her 7 year old son.
Great I’d you have Rewards Card. But the service is hit or miss!!
The short guy with the blonde hair is very rude!!!
:D Love this place
DONT RESERVE HERE THEY WILL SELL IT. I reserved a game here and i drove over an hour to pick up MY RESERVED GAME and when i arrive the dumbasses sold the game.
Cool place
Who doesnt like to play games?
Excellent serviceaa
Great store.
Great service
Good staff
Great service
Great place
They are helpful
Cheap on trades
😁😁
Uhhhhhhhhhhhhh